Nortel Modular Ics 6.1 Installer Guide
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P0603534 02Modular ICS 6.1 Installer Guide Maintenance Use Norstar Maintenance to help you understand and diagnose system problems that occur on your Norstar system. Maintenance includes settings to determine how the system will deal with T1 digital lines. It also provides a means for provisioning and testing digital lines. The Maintenance section of programming has these headings. You can run a Maintenance session from any working M7310, M7324 or T7316/T7316E telephone. System versiondisplays the version number of the system processor Port/DN statusallows you to check and change the status of ports in your system Module statusallows you to check and change the status of modules in your system Sys test logdisplays a list of test results, event messages, and alarm codes Sys admin logdisplays a list of system initialization sessions, invalid password attempts and password changes Network evt logdisplays a list of events and alarms Provisioningallows you to add or remove individual T1 lines, PRI lines, and BRI loops in and out of service Testsallow you to test incoming T1 signals to evaluate transmission quality, the connection between the ICS and telephones, and the connection between a DTI (configured as PRI) or BRI Card and the network CSU statsdisplays T1 performance information supplied by the Channel Service Unit Link statusallows you to view status of b-channels on PRI
512 / Maintenance Modular ICS 6.1 Installer GuideP0603534 02 Beginning a Maintenance session 1. Release all calls on your telephone. 2. Press ≤••Ç؈ÏÈÌ which is the same as ≤••¤flfl‹››. Password: displays. 3. Enter the Installer password. Terminals&Sets displays. Three triangular indicators º appear on the vertical display between the rows of buttons. 4. Place the programming overlay over the buttons pointed to by the indicators º. 5. Press ‘ until the display shows Maintenance. Tip - Only one person at a time can access a Maintenance session. Photocopy the Maintenance records found in the Programming Record, and record the information the session provides.
System version / 513 P0603534 02Modular ICS 6.1 Installer Guide System version System version allows you to note the version number of the System Processor (SP) software, which resides in the Feature Cartridge. Use the SP version number to determine whether you have the latest software release, and to trace a software fault if one occurs. For instance: • SP version number can indicate a Feature Cartridge incompatibility. • SP and telephone version numbers can indicate a telephone version incompatibility. • SP and functional terminal version numbers can indicate a functional terminal incompatibility. Checking the version of the system To check the version number, start with the display showing Maintenance. 1. Press ≠. System version displays. 2. Press ≠. The display shows the version number of the SP. 3. Write the SP version number on the appropriate Maintenance record. 4. Press –. System version displays.
514 / Port/DN status Modular ICS 6.1 Installer GuideP0603534 02 Port/DN status Port/DN status allows you to: • identify any device or line connected to the system • check the version number of a device for compatibility with the system, for instance for an analog terminal adapter (ATA). • check the state of a device or line, for example, idle or busy • disable or enable a device • determine which port number corresponds to each DN • determine the port number of a malfunctioning device • determine if a malfunctioning device is incompatible with the Norstar system • disable a device before replacing it Tips - You cannot disable the telephone from which you are accessing the Maintenance session. If you try to do this, a message appears on the display and you hear an error tone. If you want to disable that particular telephone, conduct the Maintenance session from another telephone. Pick a suitable time to disable devices Wait until after regular user hours to disable devices to cause the least disruption to your customers.
Port/DN status / 515 P0603534 02Modular ICS 6.1 Installer Guide Do not enable or disable ports at the following times: • during the first two minutes after Startup programming • before fiber cables are connected If you do so, incorrect ports may be enabled or disabled. To recover from this, disable, then enable, the affected modules using Module status. Port/DN status allows you to check lines and devices on the system. Although the following procedures describe how to check devices, you can use the same procedures to check lines. Lines can only be disabled in Module status. Identifying a connected deviceInstaller password required Start with the display showing System version. 1. Press ‘. Port/DN status displays 2. Press ≠. Show port: displays 3. Enter the port number of the device, or press DN , then enter the directory number of the device. The display shows device information, as illustrated in the following sample device identification display. This identifies the device connected to the B1 channel. 4. If there is an add-on device attached to a Norstar telephone, such as a central answering position module or a Busy Lamp Field, press ≠ to display the add-on device. 5. Press >B2 to display the device connected to the B2 channel. 6. Press – until the display shows Port/DN status.
516 / Port/DN status Modular ICS 6.1 Installer GuideP0603534 02 Displays Sample device identification display The following table lists some of the device types that may appear on the Norstar device identification display. Explanation of device type P104 7324 224 DEVICE >B2 STATEThis sample display indicates that port 104 has an M7324 telephone whose DN is 224. Press DEVICE to see the device attached to the port. DisplayExplanation 7100M7100 or T7100 set 7208M7208 or T7208 set 7310M7310 telephone or T7316 or T7406 Business Series Terminal telephones 7316ET7316E Business Series telephone 7324M7324 telephone RADRemote access device 1: CAP ... 2: CAP 2CAP module attached to an M7324 telephone. KIM1 ... KIM 4KIM attached to a T7316E telephone. ATAAnalog Terminal Adapter or Analog Station Module BLFBusy Lamp Field
Port/DN status / 517 P0603534 02Modular ICS 6.1 Installer Guide Checking the device version number Installer password required From the Norstar device identification display: 1. Press VERSN (if it is available). The display shows the version number of the device. 2. Write this number on the appropriate Maintenance record. To return to the Norstar device identification display from the display showing the version number, do one of the following: • Press OK to retain the same port number. • Press HEADING . •Press ‘ to see information about the next port number (or DN if that is how you entered). OR Press “ to see information about the previous port number (or DN if that is how you entered).
518 / Port/DN status Modular ICS 6.1 Installer GuideP0603534 02 Checking the state of the deviceInstaller password required From the Norstar device identification display. 1. Press STATE . The display shows one of the states listed in the table that follows. If you want, you can disable or enable the device. Refer to Disabling a device on page 519 or Examples of display messages on page 519. 2. Press OK to return to the device identification display. How the device state is shown on the display DisplayState of device Busy DISABLE OKThe device is in use. Disabling... OKThe device is being disabled. Enabling... OKThe device is being enabled. Idle DISABLE OKThe device is not in use. Unequipped DISABLE OKThere is no device connected to that port. Disabled by user ENABLE OKThe device has been disabled by someone running a Maintenance session. Disabled by sys. ENABLE OKThe device has been disabled by the system because it is faulty or because a test is running. Not available DISABLE OKThere is no state available.
Port/DN status / 519 P0603534 02Modular ICS 6.1 Installer Guide Disabling a device Installer password required To disable immediately when the display indicates the device is busy: 1. Press DISABLE . Disable at once? displays. 2. Press YES . The system prompts the device user and disables the device in one minute (or immediately, if the device is idle). Press NO to leave this display without disabling the device. Displays The following table shows examples of the sequence of messages that might appear on a telephone when you disable a device. Examples of display messages Give notice that you are disabling equipment. Inform your users well in advance that you are going to disable their devices. Please hang up Maintenance test Occurs on a busy telephone before disabling 48 seconds until disconnect Please hang up In MaintenanceOccurs after disabling
520 / Port/DN status Modular ICS 6.1 Installer GuideP0603534 02 Enabling the device Installer password required When the display shows you that the device is disabled: Press ENABLE . Enabling... briefly displays. The device is immediately enabled and the display shows Idle. Returning to the beginningInstaller password required From the display showing the state of the device: 1. Press OK . 2. Press – until the you reach Port/DN status. Tips - The display may briefly show Enabling..., then either Disabled by sys. or Disabled by user. In this case, the system is waiting to enable the module. This may occur after someone has run a Maintenance session and used Module status. You cannot enable the device until its module has been enabled. Individual lines cannot be disabled in Port/DN status. To disable a Trunk Cartridge, see Module status on page 521.