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Nortel Modular Ics 6.1 Installer Guide

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    							P0603534  02Modular ICS 6.1 Installer Guide
    Maintenance
    Use Norstar Maintenance to help you understand and diagnose 
    system problems that occur on your Norstar system. 
    Maintenance includes settings to determine how the system 
    will deal with T1 digital lines. It also provides a means for 
    provisioning and testing digital lines.
    The Maintenance section of programming has these headings.
    You can run a Maintenance session from any working M7310, 
    M7324 or T7316/T7316E telephone.
    System versiondisplays the version number of the system 
    processor
    Port/DN statusallows you to check and change the status of 
    ports in your system
    Module statusallows you to check and change the status of 
    modules in your system
    Sys test logdisplays a list of test results, event messages, 
    and alarm codes
    Sys admin logdisplays a list of system initialization sessions, 
    invalid password attempts and password 
    changes
    Network evt logdisplays a list of events and alarms
    Provisioningallows you to add or remove individual T1 
    lines, PRI lines, and BRI loops in and out of 
    service
    Testsallow you to  test incoming T1 signals to 
    evaluate transmission quality, the connection 
    between the ICS and telephones, and the 
    connection between a DTI (configured as PRI) 
    or BRI Card and the network
    CSU statsdisplays T1 performance  information supplied 
    by the Channel Service Unit
    Link statusallows you to view status of b-channels on PRI 
    						
    							512 / Maintenance
    Modular ICS 6.1 Installer GuideP0603534  02
    Beginning a Maintenance session
    1. Release all calls on your telephone.
    2. Press ≤••Ç؈ÏÈÌ which is the same as 
    ≤••¤flfl‹››. Password: displays.
    3. Enter the Installer password. Terminals&Sets displays. 
    Three triangular indicators º appear on the vertical 
    display between the rows of buttons.
    4. Place the programming overlay over the buttons pointed to 
    by the indicators º.
    5. Press ‘ until the display shows Maintenance.
    Tip - Only one person at a time can access a Maintenance 
    session. 
    Photocopy the Maintenance records found in the 
    Programming Record, and record the information the session 
    provides. 
    						
    							System version / 513
    P0603534  02Modular ICS 6.1 Installer Guide
    System version
    System version allows you to note the version number of the 
    System Processor (SP) software, which resides in the Feature 
    Cartridge.
    Use the SP version number to determine whether you have the 
    latest software release, and to trace a software fault if one 
    occurs. 
    For instance:
    • SP version number can indicate a Feature Cartridge 
    incompatibility.
    • SP and telephone version numbers can indicate a 
    telephone version incompatibility.
    • SP and functional terminal version numbers can indicate a 
    functional terminal incompatibility.
    Checking the version of the system
    To check the version number, start with the display showing 
    Maintenance.
    1. Press ≠. System version displays.
    2. Press ≠. 
    The display shows the version number of the SP.
    3. Write the SP version number on the appropriate 
    Maintenance record.
    4. Press –. System version displays. 
    						
    							514 / Port/DN status
    Modular ICS 6.1 Installer GuideP0603534  02
    Port/DN status
    Port/DN status allows you to:
    • identify any device or line connected to the system
    • check the version number of a device for compatibility 
    with the system, for instance for an analog terminal 
    adapter (ATA).
    • check the state of a device or line, for example, idle or busy
    • disable or enable a device
    • determine which port number corresponds to each DN
    • determine the port number of a malfunctioning device
    • determine if a malfunctioning device is incompatible with 
    the Norstar system
    • disable a device before replacing it
    Tips - You cannot disable the telephone from which you 
    are accessing the Maintenance session. If you try to do this, a 
    message appears on the display and you hear an error tone. 
    If you want to disable that particular telephone, conduct the 
    Maintenance session from another telephone.
    Pick a suitable time to disable devices
    Wait until after regular user hours to disable 
    devices to cause the least disruption to your 
    customers. 
    						
    							Port/DN status / 515
    P0603534  02Modular ICS 6.1 Installer Guide
    Do not enable or disable ports at the following times:
    • during the first two minutes after Startup programming
    • before fiber cables are connected
    If you do so, incorrect ports may be enabled or disabled. To 
    recover from this, disable, then enable, the affected modules 
    using Module status.
    Port/DN status allows you to check lines and devices on the 
    system. Although the following procedures describe how to 
    check devices, you can use the same procedures to check lines.
    Lines can only be disabled in Module status.
    Identifying a connected deviceInstaller password required
    Start with the display showing System version.
    1. Press ‘. Port/DN status displays
    2. Press ≠. Show port: displays
    3. Enter the port number of the device, or press DN
    , then enter 
    the directory number of the device. The display shows 
    device information, as illustrated in the following sample 
    device identification display. This identifies the device 
    connected to the B1 channel.
    4. If there is an add-on device attached to a Norstar 
    telephone, such as a central answering position module or 
    a Busy Lamp Field, press ≠ to display the add-on 
    device.
    5. Press >B2
     to display the device connected to the B2 
    channel.
    6. Press – until the display shows Port/DN 
    status. 
    						
    							516 / Port/DN status
    Modular ICS 6.1 Installer GuideP0603534  02
    Displays
    Sample device identification display
    The following table lists some of the device types that may 
    appear on the Norstar device identification display.
    Explanation of device type
    P104  7324 224
    DEVICE >B2  STATEThis sample display indicates that port 104 
    has an M7324 telephone whose DN is 224.  
    Press 
    DEVICE to see the device attached to 
    the port. 
    DisplayExplanation
    7100M7100 or T7100 set
    7208M7208 or T7208 set
    7310M7310 telephone or T7316 or T7406 Business 
    Series Terminal telephones
    7316ET7316E Business Series telephone
    7324M7324 telephone
    RADRemote access device
    1: CAP ... 2: CAP 2CAP module attached to an M7324 telephone.
    KIM1 ... KIM 4KIM attached to a T7316E telephone.
    ATAAnalog Terminal Adapter or Analog Station 
    Module
    BLFBusy Lamp Field 
    						
    							Port/DN status / 517
    P0603534  02Modular ICS 6.1 Installer Guide
    Checking the device version number
    Installer password required
    From the Norstar device identification display:
    1. Press VERSN
     (if it is available). 
    The display shows the version number of the device.
    2. Write this number on the appropriate Maintenance record.
    To return to the Norstar device identification display from 
    the display showing the version number, do one of the 
    following:
    • Press OK
     to retain the same port number. 
    • Press HEADING
    . 
    •Press ‘ to see information about the next port 
    number (or DN if that is how you entered).
    OR
    Press “ to see information about the previous 
    port number (or DN if that is how you entered). 
    						
    							518 / Port/DN status
    Modular ICS 6.1 Installer GuideP0603534  02
    Checking the state of the deviceInstaller password required
    From the Norstar device identification display.
    1. Press STATE
    . 
    The display shows one of the states listed in the table that 
    follows. If you want, you can disable or enable the device. 
    Refer to Disabling a device on page 519 or Examples of 
    display messages on page 519.
    2. Press OK
     to return to the device identification display.
    How the device state is shown on the display
    DisplayState of device
    Busy
    DISABLE OKThe device is in use.
    Disabling...
    OKThe device is being disabled.
    Enabling...
    OKThe device is being enabled.
    Idle
    DISABLE OKThe device is not in use.
    Unequipped
    DISABLE OKThere is no device connected to that port.
    Disabled by user
    ENABLE OKThe device has been disabled by 
    someone running a Maintenance session.
    Disabled by sys.
    ENABLE OKThe device has been disabled by the 
    system because it is faulty or because a 
    test is running.
    Not available
    DISABLE OKThere is no state available. 
    						
    							Port/DN status / 519
    P0603534  02Modular ICS 6.1 Installer Guide
    Disabling a device Installer password required
    To disable immediately when the display indicates the device 
    is busy:
    1. Press DISABLE
    . Disable at once? displays.
    2. Press YES
    . 
    The system prompts the device user and disables the 
    device in one minute (or immediately, if the device is idle). 
    Press NO
     to leave this display without disabling the device.
    Displays
    The following table shows examples of the sequence of 
    messages that might appear on a telephone when you disable a 
    device.
    Examples of display messages
    Give notice that you are disabling equipment.
    Inform your users well in advance that you are 
    going to disable their devices.
    Please hang up
    Maintenance test
    Occurs on a busy telephone before disabling
    48 seconds
    until disconnect
    Please hang up
    In MaintenanceOccurs after disabling 
    						
    							520 / Port/DN status
    Modular ICS 6.1 Installer GuideP0603534  02
    Enabling the device Installer password required
    When the display shows you that the device is disabled:
    Press ENABLE
    . Enabling... briefly displays. 
    The device is immediately enabled and the display shows 
    Idle. 
    Returning to the beginningInstaller password required
    From the display showing the state of the device:
    1. Press OK
    .
    2. Press – until the you reach Port/DN status.
    Tips - The display may briefly show Enabling..., then 
    either
     Disabled by sys. or Disabled by user. In this case, 
    the system is waiting to enable the module. This may occur after 
    someone has run a Maintenance session and used Module 
    status. You cannot enable the device until its module has been 
    enabled.
    Individual lines cannot be disabled in Port/DN status. To 
    disable a Trunk Cartridge, see Module status on page 521. 
    						
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