Nortel Modular Ics 6.1 Installer Guide

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P0603534  02Modular ICS 6.1 Installer Guide
Setting up a route for long distance calling
Installer password required
An office may have leased lines or E&M trunks which make it 
cheaper to call long distance. 
The routing should take place automatically when the number 
of the outgoing call begins with 1.
The first step is to build a route (under Services/Routing 
Service/Routing).
1. At Route:, enter 002 (or any other available route number) 
2. Choose the line pool where the discounted lines for calling 
long distance have been placed. Example: Line pool B.
3. Then you need to assign the route to the destination code 
and to the destination code schedules. (under Services/
Routing Service/Dest Codes)
4. At DstCode: enter a valid destination code. 
Example: 1403
Refer to Dest codes on page 385.
Tip - To view existing destination codes press ‘ 
before entering a new code.
Tip - The destination code can use a different route 
depending on which schedule is being used. Refer to Services 
in the Modular ICS 6.1 System Coordinator Guide for 
information about using schedules. In the above example, the 
system uses Route 002, which uses Line pool B, to take 
advantage of the lower cost when the system is in normal 
mode. 
						

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5. Press ≠. 
The route for the first schedule appears: Normal:
6. Press CHANGE
 and enter the defined route number 002.
7. Press ≠. 
The AbsorbLength prompt appears. The default is All.
8. Press CHANGE
 to choose the number of digits that need to 
be absorbed before dialout. In this case, it would be 0, as 1 
needs to be dialed out before the rest of the digits.
Tips - The digit absorption setting (AbsorbLength) only 
applies to a maximum of two schedules.
Setting AbsorbLength to 0 (zero) minimizes the effort 
involved in preparing destination codes. With a 0 setting, the 
actual digits dialed by a caller are preserved in the dialout 
sequence. Programming a DialOut sequence as part of the 
route is not necessary.
Tips - If rates change depending on the time of the day or 
week, a different route can be used for the same destination 
code 1 when a particular schedule is in use. See Programming 
for least cost routing on page 395. 
						

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Adding a long distance carrier access code
Installer password required
In many cases, long distance service uses the same lines as 
local service but the call is switched to a specific carrier using 
an access number. This number is sometimes called an equal 
access code. Programming for routing can include this access 
number so users only need to dial the set number, as described 
below:
1. Create a route that uses a line pool containing local lines 
only.
2. Program the route to use a line pool containing the lines 
used to access the long distance carriers.
a. Enter the DialOut digits, which are the same as the 
carrier code digits. For example, if the access code was 
10222, the DialOut digits would be 10222.
Carrier codes are defined in Carrier Codes on page 446.
b. Create a destination code 91. 
9 (for outside access) and 1 (for long distance). Refer to 
Dest codes on page 385 to determine a valid code.
c. Set AbsorbLength to 1. 
The 9 is only used internally and should be dropped. 
The 1 is needed to direct the call to the public carrier 
network.
Tips - The destination codes 9 and 91 used in the examples 
cannot be used together. If the destination code 91 is needed to 
direct long distance calls, you must create a separate set of 
codes that use local calling routes. These codes would be, for 
example, 90, 92, 93, 94, 95, 96, 97, 98 and 99. See Wild card 
character on page 386 for information about programming 
destination codes. 
						

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Using destination codes to make a call
User dials 
9-1-601-555-2222
9-1-601-555-2222
91 is a destination 
code – system uses 
Route 001 and Line 
Pool A
Routing tables 
absorb the 91-601-555-2222Dialout programming 
tells the system to add 
the access code for long 
distance (e.g. 10222)
10222-1-601-555-2222
External lines recognize 
the long distance access 
code and switch to the 
appropriate carrier
1-601-555-2222
Call is directed in the 
public system 
						

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Programming for least cost routing
Installer password required
It may be cheaper to use another long distance carrier at 
another time of day. 
Continuing with the example used in the previous flowchart, 
the lines that supply local service in Normal mode will also be 
used for long distance service after 6 p.m. because that is when 
rates become competitive. For the system to do this 
automatically, another route has to be built.
1. At Route: choose Route 007 (or any available route). 
2. Press ≠. 
3. At DialOut, press CLR
 to choose No numbr.
4. Press ≠. 
5. Choose Line pool A, or the pool with the local service 
carrier lines.
In this case, the change in route uses the start and stop 
times for Night Sched.
6. Return to the Routes heading and press ‘ to find 
the Dest Code heading.
7. Press ≠ and then ‘.
8. At DstCode:, press ADD
, then enter 91.
9. Press ≠ and then ‘ to reach the Night 
schedule.
10. Press ≠. The first route for the schedule appears.
11. Enter Route 007.
12. Press ‘. 
						

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13. Set AbsorbLength to 1.
The 9 will be absorbed before the number is dialed out to 
the network. This means, that when the Night schedule is 
chosen, either automatically by time, or manually from a 
control telephone, the calls dialed with 91 will dial out to 
the long distance network without requiring a special 
access code.
To set up multiple alternative routes, refer to the next section, 
Multiple least cost routing.
Multiple least cost routing
An alternative to overflow routing, is to use multiple least cost 
routing, which is available to all schedules except Normal.
This feature allows you to specify three possible routes within 
each destination code schedule, in order of preference, if you 
are using active services for your routing.
In the route file for which you want to specify multiple 
routing:
1. Create a destination code file, then select this file.
2. Press ≠. 
The Schedule heading appears.
3. Press ≠. The Normal heading appears.
4. Press ‘ until you find the schedule you want to 
program.
5. Press ≠. The first route appears.
6. Enter the preferred route number.
7. Press ‘ and choose an absorb length.
8. Press ‘ and the second route appears. 
						

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9. Enter the route number for the second preferred route.
10. Press ‘ and choose an absorb length.
11. Press ‘ and the third route appears.
12. Enter the route number for the third preferred route.
13. Press ‘ and choose an absorb length.
Sched:Night
Indicate how the alternate routing should be activated for each 
of the schedules.
Service
Use ≠, CHANGE
, and ‘ to change the setting 
for each schedule to one of these settings: Off, Automatic, or 
Manual.
Off — prevents the routing service from being activated. In 
this case, the Normal schedule is used.
Auto — allows you to program a stop and start time for a 
service. You will be prompted to enter start and stop times.
You can still start and stop the service by entering the 
appropriate Services feature code at a control telephone.
Manual — allows you to turn the service on and off at any time 
from a control telephone using the Ringing service feature 
code.
Refer to the Modular ICS 6.1 Coordinator Guide for a 
description of the feature codes used to work with Services.
Overflow routing
If all the lines used by a route are busy when a call is made, the 
mode may be programmed to overflow to the route used for  
						

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normal mode. If this happens, the telephone will sound a 
warning tone and display the message Expensive route. The 
caller can then release the call to avoid using the Normal route, 
or continue with the call.
Also refer to the section on Multiple least cost routing on the 
preceding page.
Overflow routing is turned on or off for each schedule when 
you program the destination codes schedule. 
Press CHANGE
 to select the setting: Y (Yes) or N (No).
Refer to the Overflow call routing section of the Modular ICS 
6.1 Coordinator Guide for details about how to set up 
overflow routing.
Tips - A schedule must be active for overflow routing to be 
in effect. Overflow routing is not available in Normal mode. 
You must create an overflow route to be used with each 
destination code. In this way, every route used with a 
scheduled mode that has overflow service must have an 
alternate route in Normal service. 
						

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Using dialing restrictions with routing
Installer password required
Routing service can be further customized by adding dialing 
filters to lines in line pools. Filters restrict the use of the line to 
specific area codes. See Restriction filters on page 94 and the 
Programming chapter of the Modular ICS 6.1 System 
Coordinator Guide for more information.
Tips - You can also use routing as an alternative method 
for a direct-dial number. For example, create a destination 
code 0 and program the number of the internal or external 
destination as the DialOut. Digit absorption should be set to 1.
Because overflow routing directs calls using alternate line 
pools, a call may be affected by different line filters when it is 
handled by overflow routing.
Tips - Host system signaling codes can be part of the 
DialOut. See the Modular ICS 6.1 System Coordinator Guide 
for details on host system signaling codes. 
						

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Sys speed dial
System speed dial allows you to configure speed dial codes 
(001 - 255) that can be used by any telephone on the system to 
dial pre-programmed numbers.
If you specify a name with the speed dial entry, an incoming 
call on a CLID line with a dialed number that matches the 
speed dial entry will display the name as part of the CLID 
display on the receiving telephone or when ≤°⁄⁄ is 
invoked to display call information. This method of using the 
system speed dial entries for CLID display is called 
Alpha tagging.
Note:  Alpha tagging is only invoked when the CO line service 
does not supply a name for the incoming call. It will 
only occur on telephones that have Caller ID set turned 
on (Telco features on page 347).
The CLID Match setting (CLID match on page 432) determines 
how many digits of the received number must match the 
system speed dial number to be accepted as a CLID match to 
allow the name display to occur.
For more information about using and programming System 
speed dial, refer to the Modular ICS 6.1 System Coordinator 
Guide.
For information about configuring the system so that the name 
displays first, refer to 1stDisplay on page 349.