Nortel Modular Ics 6.1 Installer Guide
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Event messages / 541 P0603534 02Modular ICS 6.1 Installer Guide Event messages Event messages appear as items in the System administration log or the System test log of the Maintenance session. Most of these event messages can only be caused by an unusual combination of events, and should rarely occur. Each event is assigned a severity number. An S preceding this number, S4 for example, may appear in the event message. S9 is the most severe. If the log is full, new event messages with a higher severity number replace existing event messages of a lower severity. For this reason, you should check event messages at regular intervals. You can then deal with all messages before they are replaced. Event message information that is specific to Companion components is included in the Modular ICS Companion Installer Guide. Dealing with event messages For every event message that you see: 1. Record the event on the appropriate Maintenance record. 2. Refer to Significant event messages. 3. To see if the event caused the Norstar system to automatically restart, consult the table on Event Message on page 547.
542 / Event messages Modular ICS 6.1 Installer GuideP0603534 02 Significant event messages The following table lists event messages that are relevant to Maintenance activities. The time that the message is recorded is also provided. Displays Event messageThe event message is recorded when… Evt:210-YYYZ S4Loopback test YYY on Trunk Cartridge Z has started Evt:211-YYYZ S4Loopback test YYY on Trunk Cartridge Z has stopped Evt:220-3546 S4the Sys admin log has been cleared by the DN (3546 in this case) Evt:221-3546 S4the Sys test log has been cleared by the DN (3546 in this case) Evt:222-3546 S5the DN (3546 in this case) enters the debugging facility that is password protected Evt:255 S9administered mode is not supported by the cartridge plugged into the slot Evt:260-0302 S8the ICS takes the access line on port 0302 out of service because no current was detected Evt:261-0302 S1the access line on port 0302 is returned to service after current was detected (see Evt:260) Evt:263-302 S8the ICS takes the E&M line on port 302 out of service because the far end did not respond to a disconnect signal Evt:264-302 S1the E&M line on port 302 is returned to service after the far end finally responded to a disconnect signal (see Evt:263) Evt:265-302 S7the E&M line on port 302 did not receive an expected wink signal or delay dial signal from the far end Evt:267 S9a data module has been disconnected Evt:268-07 S8Dialing filter 07 has lost data due to a fault in the system memory
Event messages / 543 P0603534 02Modular ICS 6.1 Installer Guide Evt:269-3546 S8the Line/set filter for the DN (3546 in this case) has lost data due to a fault in the system memory Evt:299 S1the system powers up after a power failure Evt:327 S5short term alarm threshold has been surpassed in the DTI cartridge Evt:328 S5short term alarm threshold has been surpassed in the DTI cartridge Evt:329 S5short term alarm threshold has been surpassed in the DTI cartridge Evt:330 S5short term alarm threshold has been surpassed in the DTI cartridge Evt:336 S5long term alarm has been surpassed in the DTI cartridge Evt:373 S5the ICS restart diagnostic tool has been activated Evt:400 S9Startup programming is performed using ≤••ÍÊÅÂÊË∏ Evt:407 S2there are no more codes for Speed Dial numbers Evt:408 S2there is no more memory for Speed Dial codes Evt:412-3546 S5the Installer password has been changed by the DN (3546 in this case) Evt:413-3546 S3the System Coordinator password has been changed by the DN (3546 in this case) Evt:414-3546 S5an invalid Installer password has been entered by the DN (3546 in this case) Evt:415-3546 S3an invalid customer password has been entered by the DN (3546 in this case) Evt:416-3546 S4programming is performed using ≤••Ç؈ÏÈÌ Evt:417-3546 S2programming is performed using ≤••ÅΘȈ Evt:418 S7a DN change is successful Evt:419 S2the time setting has been changed Evt:421 S8a DN change failed Event messageThe event message is recorded when…
544 / Event messages Modular ICS 6.1 Installer GuideP0603534 02 Evt:422-3546 S6a length change by the DN (3546 in this case) has been requested Evt:423-3546 S6an individual DN change has been requested by the DN (3546 in this case) Evt:441 S2a timeout occurred while waiting for ANI or DNIS digits to be received Evt:442 S5a timeout occurred while waiting for ANI or DNIS digits to be received Evt:453 S4Someone entering **CONFIG Evt:454 S5Invalid password entered Evt:458 S4Call-by-Call NVRAM data is corrupt Evt:459 S9DN length has been changed to less than 3 digits Evt:680 S9wireless system is disabled Evt:681 S9activation or recovery code entered Evt:683 S9new base station configuration detected Evt:687 S4the data driver has received a bad call reference Evt:688 S4the data driver has received a bad data event Evt:689 S4the data driver could not allocate a new index Evt:690 S4no response to the ICS within 10 seconds of being sent an initialization message Evt:691 S4no response to the ICS within 3 seconds Evt:692 S4a bad parameter value has been received in a stimulus message from the data device Evt:693 S3old data to be discarded has been detected Evt:694 S4RADAR flow control has received a bad stimulus message from an off-core application Evt:695 S4attached set denied request for a B-channel Evt:696 S2corrupt CLID length Evt:697 S2an asynchronous data report generated by SDI module Event messageThe event message is recorded when…
Event messages / 545 P0603534 02Modular ICS 6.1 Installer Guide Event message 799 Event message 799 indicates a call processing error has occurred on an ISDN line. The event number is followed by a number representing the line or loop number, and a code for the type of error. Evt:698 S8incorrect software key entered EVT799-00040B S7a call processing error on the fourth BRI loop; see Event message 799 on page 545. Evt:822 S8Alarm code 63 is sent because there are no DTMF receivers for an incoming call Evt:882 S9mobility data re-evaluation sequence initiated Evt:883 S4an invalid dial pulse signal was received by the DTI Evt:992 S6auto attendant error EVT799-XXXX YYS7In this example, the error has occurred on line XXX and the error code is YY. Error codeMeaning 01 Internal software error. Cannot acquire the B-channel from the B-channel arbitrator. 02 Internal software error. There is no free line available for the call. 03 A call that is not on the B-channel has been attempted. These kind of calls are part of EKTS service, which is not supported by this version of the software. Check with your service provider to make sure your package does not include EKTS service. 04 Internal software error. Failed to instantiate on the chain. 05 Internal software error. Activation procedure failed. Event messageThe event message is recorded when…
546 / Event messages Modular ICS 6.1 Installer GuideP0603534 02 Displays You should rarely see any event messages that are not described in the Significant event messages on page 542. If you do see one of these event messages, the Norstar system has followed its normal recovery from an unusual combination of system events. Although the problem is not a serious one, repeated occurrences of the event number should be reported as soon as possible. As a result of some events, the Norstar system automatically restarts itself. The table on the next two pages lists all the event numbers and tells you which of these events are associated with Norstar system restarts. 06 Internal software error. Index conversion failed. 07 Unexpected digits on a Manual answer mode line. Configuration of the ICS and the network connection may not match. 08 Internal software error. Cannot seize central office (CO) line on a BRI connection. 09 Cannot get vterm (virtual terminal) from the Vterm Server. 0A Central office did not respond to the SPID initialization request. 0B Central office has rejected the SPID. Verify your SPID information programmed under Hardware and with your ISDN service provider. 0C Internal software error. Already instantiated on the chain.Error codeMeaning
Event messages / 547 P0603534 02Modular ICS 6.1 Installer Guide Most of these events are recorded in the Sys test log. The few exceptions to this are recorded in the Sys admin log, as indicated. Event MessageSystem RestartEvent MessageSystem Restart 101-106Ye s400 (Admin log)Ye s 107No401-403No 108-112Ye s405-411No 113No412-419 (Admin log)No 114-116Ye s421-423 (Admin log)No 117No424-425No 118-120Ye s426-430Ye s 121-123No431No 124-125Ye s432Ye s 126-129No433No 130Ye s441-442No 131-132No453No 133-134Ye s454No 135-136No458-459No 137Ye s600-602Ye s 138-150No603-613No 151Ye s614Ye s 152No615-629No 160-164No630Ye s 170-173No631-646No 200-211No680No 220 (Admin log)No681No 221-222No683No 223 (Admin log)No689-698No
548 / Event messages Modular ICS 6.1 Installer GuideP0603534 02 224Ye s799No 225-228No800-802No 229 (Admin log)No803Ye s 230-235No804-807No 245-248Ye s808Ye s 250-256No809No 260-271Ye s810Ye s 280-283No811-820No 285-298Ye s823Ye s 299No824-825No 327No851No 328No882No 329No883No 330No900No 336No940-943No 373No950-989No Event MessageSystem RestartEvent MessageSystem Restart
Provisioning BRI and PRI lines / 549 P0603534 02Modular ICS 6.1 Installer Guide Provisioning BRI and PRI lines This section discusses how you put BRI and PRI lines into and out of service. BRI and T1 linesInstaller password required Provisioning applies to BRI and T1 loops and lines. It allows you to place loops and lines in or out of service, either before or after the BRI Cards have been installed in the ICS. When you provision a loop, ISDN terminals on the loop can be used to make outgoing calls or receive incoming calls (S or U-LT loop). Loop lines are also available for use by the devices attached to the system (T, S, or U-NT loop). When you are configuring a T, S, or NT loop, you must also provision each line on the loop to place the lines in service. Cd1-ICS The card type will appear with the setting. If no card has been installed, you can change the card type under Hardware. 1. Press ≠ to display the loops found on the card. 2. Press REMOVE to take the loop out of service. 3. If lines on the loop are busy, the display will ask if you still want to remove the loop from service. Press YES to go ahead.
550 / Provisioning BRI and PRI lines Modular ICS 6.1 Installer GuideP0603534 02 L001 If the loop is configured as a U-NT, T or S loop, press ≠ and ‘ to display the individual lines. There are no lines associated with an S or U-LT loop. 1. Press REMOVE to take the line out of service. 2. If line is busy, the display will ask if you still want to remove it from service. Press YES to go ahead. Provisioning a T1 line Start with the display showing Network evt log. 1. Press ‘. Provisioning displays. 2. Select a module and card type, see Show module on page 482. 3. Press ≠. Show module: displays. 4. Enter the number of the line to be provisioned. The display shows the line and its current status. 5. Press PORT to identify the logical port number for the line. Lines cannot be provisioned from the PORT display. Press LINE to return to the line number display. 6. Press ‘ to view settings for the next line number. 7. Press – until you return to Provisioning. Provisioning a PRI lineInstaller password required ISDN lines are provisioned by default. For information on adding a DTI card (configured as PRI) see Cards on KSU on page 482.