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Nortel Modular Ics 6.1 Installer Guide

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    							Event messages / 541
    P0603534  02Modular ICS 6.1 Installer Guide
    Event messages
    Event messages appear as items in the System administration 
    log or the System test log of the Maintenance session. Most of 
    these event messages can only be caused by an unusual 
    combination of events, and should rarely occur. 
    Each event is assigned a severity number. An S preceding this 
    number, S4 for example, may appear in the event message. 
    S9 is the most severe. If the log is full, new event messages 
    with a higher severity number replace existing event messages 
    of a lower severity. For this reason, you should check event 
    messages at regular intervals. You can then deal with all 
    messages before they are replaced.
    Event message information that is specific to Companion 
    components is included in the Modular ICS Companion 
    Installer Guide.
    Dealing with event messages
    For every event message that you see:
    1. Record the event on the appropriate Maintenance record.
    2. Refer to Significant event messages.
    3. To see if the event caused the Norstar system to 
    automatically restart, consult the table on Event Message 
    on page 547. 
    						
    							542 / Event messages
    Modular ICS 6.1 Installer GuideP0603534  02
    Significant event messages 
    The following table lists event messages that are relevant to 
    Maintenance activities. The time that the message is recorded 
    is also provided.
    Displays
    Event messageThe event message is recorded when…
    Evt:210-YYYZ S4Loopback test YYY on Trunk Cartridge Z has 
    started
    Evt:211-YYYZ S4Loopback test YYY on Trunk Cartridge Z has 
    stopped
    Evt:220-3546  S4the Sys admin log has been cleared by the DN 
    (3546 in this case)
    Evt:221-3546  S4the Sys test log has been cleared by the DN (3546 
    in this case)
    Evt:222-3546  S5the DN (3546 in this case) enters the debugging 
    facility that is password protected
    Evt:255   S9administered mode is not supported by the cartridge 
    plugged into the slot
    Evt:260-0302  S8the ICS takes the access line on port 0302 out of 
    service because no current was detected
    Evt:261-0302  S1the access line on port 0302 is returned to service 
    after current was detected (see Evt:260)
    Evt:263-302  S8the ICS takes the E&M line on port 302 out of 
    service because the far end did not respond to a 
    disconnect signal
    Evt:264-302  S1the E&M line on port 302 is returned to service after 
    the far end finally responded to a disconnect signal 
    (see  Evt:263)
    Evt:265-302  S7the E&M line on port 302 did not receive an 
    expected wink signal or delay dial signal from the far 
    end
    Evt:267    S9a data module has been disconnected
    Evt:268-07   S8Dialing filter 07 has lost data due to a fault in the 
    system memory 
    						
    							Event messages / 543
    P0603534  02Modular ICS 6.1 Installer Guide
    Evt:269-3546 S8the Line/set filter for the DN (3546 in this case) has 
    lost data due to a fault in the system memory
    Evt:299 S1the system powers up after a power failure
    Evt:327 S5short term alarm threshold has been surpassed in 
    the DTI cartridge
    Evt:328  S5short term alarm threshold has been surpassed in 
    the DTI cartridge
    Evt:329  S5short term alarm threshold has been surpassed in 
    the DTI cartridge
    Evt:330  S5short term alarm threshold has been surpassed in 
    the DTI cartridge
    Evt:336  S5long term alarm has been surpassed in the DTI 
    cartridge
    Evt:373  S5the ICS restart diagnostic tool has been activated
    Evt:400  S9Startup programming is performed using
    ≤••ÍÊÅÂÊË∏
    Evt:407  S2there are no more codes for Speed Dial numbers
    Evt:408   S2there is no more memory for Speed Dial codes
    Evt:412-3546 S5the Installer password has been changed by the DN 
    (3546 in this case)
    Evt:413-3546 S3the System Coordinator password has been 
    changed by the DN (3546 in this case)
    Evt:414-3546 S5an invalid Installer password has been entered by 
    the DN (3546 in this case)
    Evt:415-3546 S3an invalid customer password has been entered by 
    the DN (3546 in this case)
    Evt:416-3546 S4programming is performed using
    ≤••Ç؈ÏÈÌ
    Evt:417-3546 S2programming is performed using
    ≤••ÅΘȈ
    Evt:418  S7a DN change is successful
    Evt:419  S2the time setting has been changed
    Evt:421  S8a DN change failed
    Event messageThe event message is recorded when… 
    						
    							544 / Event messages
    Modular ICS 6.1 Installer GuideP0603534  02
    Evt:422-3546 S6a length change by the DN (3546 in this case) has 
    been requested
    Evt:423-3546 S6an individual DN change has been requested by the 
    DN (3546 in this case)
    Evt:441  S2a timeout occurred while waiting for ANI or DNIS 
    digits to be received
    Evt:442  S5a timeout occurred while waiting for ANI or DNIS 
    digits to be received
    Evt:453  S4Someone entering **CONFIG
    Evt:454  S5Invalid password entered
    Evt:458   S4Call-by-Call NVRAM data is corrupt
    Evt:459   S9DN length has been changed to less than 3 digits
    Evt:680   S9wireless system is disabled
    Evt:681  S9activation or recovery code entered
    Evt:683    S9new base station configuration detected
    Evt:687    S4the data driver has received a bad call reference
    Evt:688      S4the data driver has received a bad data event
    Evt:689  S4the data driver could not allocate a new index
    Evt:690  S4no response to the ICS within 10 seconds of being 
    sent an initialization message
    Evt:691 S4no response to the ICS within 3 seconds
    Evt:692 S4a bad parameter value has been received in a 
    stimulus message from the data device
    Evt:693 S3old data to be discarded has been detected
    Evt:694 S4RADAR flow control has received a bad stimulus 
    message from an off-core application
    Evt:695 S4attached set denied request for a B-channel
    Evt:696 S2corrupt CLID length
    Evt:697 S2an asynchronous data report generated by SDI 
    module
    Event messageThe event message is recorded when… 
    						
    							Event messages / 545
    P0603534  02Modular ICS 6.1 Installer Guide
    Event message 799
    Event message 799 indicates a call processing error has 
    occurred on an ISDN line. The event number is followed by a 
    number representing the line or loop number, and a code for 
    the type of error. 
    Evt:698  S8incorrect software key entered
    EVT799-00040B
      S7a call processing error on the fourth BRI loop; see 
    Event message 799 on page 545.
    Evt:822  S8Alarm code 63 is sent because there are no DTMF 
    receivers for an incoming call
    Evt:882  S9mobility data re-evaluation sequence initiated
    Evt:883   S4an invalid dial pulse signal was received by the DTI
    Evt:992  S6auto attendant error
    EVT799-XXXX YYS7In this example, the error has occurred on line 
    XXX and the error code is YY.
    Error 
    codeMeaning
    01  Internal software error. Cannot acquire the B-channel from 
    the B-channel arbitrator.
    02  Internal software error. There is no free line available for the 
    call.
    03  A call that is not on the B-channel has been attempted. 
    These kind of calls are part of EKTS service, which is not 
    supported by this version of the software. Check with your 
    service provider to make sure your package does not 
    include EKTS service.
    04  Internal software error. Failed to instantiate on the chain.
    05  Internal software error. Activation procedure failed.
    Event messageThe event message is recorded when… 
    						
    							546 / Event messages
    Modular ICS 6.1 Installer GuideP0603534  02
    Displays
    You should rarely see any event messages that are not 
    described in the Significant event messages on page 542. If 
    you do see one of these event messages, the Norstar system has 
    followed its normal recovery from an unusual combination of 
    system events. Although the problem is not a serious one, 
    repeated occurrences of the event number should be reported 
    as soon as possible.
    As a result of some events, the Norstar system automatically 
    restarts itself. The table on the next two pages lists all the event 
    numbers and tells you which of these events are associated 
    with Norstar system restarts. 
    06  Internal software error. Index conversion failed.
    07  Unexpected digits on a Manual answer mode line. 
    Configuration of the ICS and the network connection may 
    not match.
    08  Internal software error. Cannot seize central office (CO) line 
    on a BRI connection.
    09  Cannot get vterm (virtual terminal) from the Vterm Server.
    0A  Central office did not respond to the SPID initialization 
    request.
    0B  Central office has rejected the SPID. Verify your SPID 
    information programmed under Hardware and with your 
    ISDN service provider.
    0C  Internal software error. Already instantiated on the chain.Error 
    codeMeaning 
    						
    							Event messages / 547
    P0603534  02Modular ICS 6.1 Installer Guide
    Most of these events are recorded in the Sys test log. The few 
    exceptions to this are recorded in the Sys admin log, as 
    indicated.
    Event
    MessageSystem 
    RestartEvent 
    MessageSystem 
    Restart
    101-106Ye s400 (Admin log)Ye s
    107No401-403No
    108-112Ye s405-411No
    113No412-419 (Admin log)No
    114-116Ye s421-423 (Admin log)No
    117No424-425No
    118-120Ye s426-430Ye s
    121-123No431No
    124-125Ye s432Ye s
    126-129No433No
    130Ye s441-442No
    131-132No453No
    133-134Ye s454No
    135-136No458-459No
    137Ye s600-602Ye s
    138-150No603-613No
    151Ye s614Ye s
    152No615-629No
    160-164No630Ye s
    170-173No631-646No
    200-211No680No
    220 (Admin log)No681No
    221-222No683No
    223 (Admin log)No689-698No 
    						
    							548 / Event messages
    Modular ICS 6.1 Installer GuideP0603534  02
    224Ye s799No
    225-228No800-802No
    229 (Admin log)No803Ye s
    230-235No804-807No
    245-248Ye s808Ye s
    250-256No809No
    260-271Ye s810Ye s
    280-283No811-820No
    285-298Ye s823Ye s
    299No824-825No
    327No851No
    328No882No
    329No883No
    330No900No
    336No940-943No
    373No950-989No
    Event
    MessageSystem 
    RestartEvent 
    MessageSystem 
    Restart 
    						
    							Provisioning BRI and PRI lines / 549
    P0603534  02Modular ICS 6.1 Installer Guide
    Provisioning BRI and PRI lines
    This section discusses how you put BRI and PRI lines into and 
    out of service.
    BRI and T1 linesInstaller password required
    Provisioning applies to BRI and T1 loops and lines. It allows 
    you to place loops and lines in or out of service, either before 
    or after the BRI Cards have been installed in the ICS.
    When you provision a loop, ISDN terminals on the loop can be 
    used to make outgoing calls or receive incoming calls 
    (S or U-LT loop). 
    Loop lines are also available for use by the devices attached to 
    the system (T, S, or U-NT loop). When you are configuring a 
    T, S, or NT loop, you must also provision each line on the loop 
    to place the lines in service.
    Cd1-ICS
    The card type will appear with the setting. If no card has been 
    installed, you can change the card type under Hardware. 
    1. Press ≠ to display the loops found on the card. 
    2. Press REMOVE
     to take the loop out of service.
    3. If lines on the loop are busy, the display will ask if you still 
    want to remove the loop from service. 
    Press YES
     to go ahead. 
    						
    							550 / Provisioning BRI and PRI lines
    Modular ICS 6.1 Installer GuideP0603534  02
    L001
    If the loop is configured as a U-NT, T or S loop, press 
    ≠ and  ‘ to display the individual lines. 
    There are no lines associated with an S or U-LT loop.
    1. Press REMOVE
     to take the line out of service.
    2. If line is busy, the display will ask if you still want to 
    remove it from service. Press YES
     to go ahead.
    Provisioning a T1 line
    Start with the display showing Network evt log.
    1. Press ‘. Provisioning displays.
    2. Select a module and card type, see Show module on page 
    482.
    3. Press ≠. Show module: displays.
    4. Enter the number of the line to be provisioned. The display 
    shows the line and its current status. 
    5. Press PORT
     to identify the logical port number for the line. 
    Lines cannot be provisioned from the PORT display. Press 
    LINE
     to return to the line number display.
    6. Press  ‘ to view settings for the next line number.
    7. Press – until you return to Provisioning.
    Provisioning a PRI lineInstaller password required
    ISDN lines are provisioned by default. For information on 
    adding a DTI card (configured as PRI) see Cards on KSU on 
    page 482. 
    						
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