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NEC Neax 2400 Ipx Hotel Feature Programming Manual

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    							NEAX2400 IPX Hotel Feature Programming Manual
    NDA-24304, Issue 1Page 67
    Busy Status - Hotel Attendant B-26
    General Description (cont’d)
    9. When the called station is engaged in a CO line call and when Central Office code is not assigned:
    10. When the called station is engaged in a call with a Hotel Attendant, and specified Attendant Number (1 to
    6 digits) is assigned:
    11. When the called station is engaged in call with a Hotel Attendant, and Specified Attendant Number is not
    assigned:
    12. For other status conditions:
    Operating Procedure
    To operate from the Hotel Console
    1. The attendant dials a station number individually, or while holding a station/trunk. Receives busy tone or
    reorder tone according to the status of the called station.
    2. The attendant presses theSTSkey. The current status of the called station displays on the console LCD.
    3. The attendant presses theEXTkey. The console LCD returns to the previous display.
    4. From the status described in either step 2 or 3, the attendant presses theCANCLkey.
    a.) The Attendant is connected to the original party.
    b.) The console LCD returns to the initial display.
    Service Conditions
    1. BUSY STATUS DISPLAY - HOTEL ATTENDANT is available only for the Hotel Console.
    2. This feature is available only when the called party is a Guest station.
    XXXX→RT:XX STA BUSY
    XXXX→ATT:XXX STA BUSY
    XXXX→ATN:X STA BUSY
    XXXX→BUSY STA BUSY 
    						
    							NEAX2400 IPX Hotel Feature Programming ManualPage 68NDA-24304, Issue 1
    B-26 Busy Status - Hotel Attendant
    Assignment Procedure
    STEP CMND BIT EXPLANATION
    1AHSY
    INDEX
    109b
    0Not used
    b
    1
    Charging Method of ATT (If No. 7 CCIS service is provided, “1” is must be assigned)
    0 = “9” + “Trunk Number”
    1 = Specific Attendant Number
    b
    2When Administration or Guest stations dial the unused number or the dead level number
    0/1 = -/The call is transferred to the Console automatically
    b
    3Not used
    b
    4
    b5Busy Status Display - Hotel Attendant
    0/1 = Out/In Service
    b
    6Front Desk Terminal (FDT) keys
    0/1 = Fixed/Flexible
    b
    7Not used 
    						
    							NEAX2400 IPX Hotel Feature Programming Manual
    NDA-24304, Issue 1Page 69
    Calendar Display C-19
    C-19Calendar Display
    General Description
    A digital display indicating month, day, hour, and minute is provided on the Console.
    Operating Procedure
    Hour and minute information is constantly displayed. Month and day information is displayed only while key
    operations pertaining to hospitality services are not being performed.
    Service Conditions
    1. Hour and minute display - (constant).
    Note:The Attendant Console clock reads 00:00 AM at midnight and 00:00 PM at noon. The Desk Console clock
    reads 00:00 AM at midnight and 12:00 PM at noon.
    2. Month and day are displayed as shown below.
    a.) On the Attendant Console:
    b.) On the Desk Console:
    3. The time indication can be corrected by use of the MAT command ATIM.
    Assignment Procedure
    None.
    Name MONTH XX DAY DAY OF WEEK
    Name HH:MM AM/PM MONTH XX DAY DAY OF WEEK 
    						
    							NEAX2400 IPX Hotel Feature Programming ManualPage 70NDA-24304, Issue 1
    C-23 Check-In/Checkout
    C-23Check-In/Checkout
    General Description
    This service manages Vacant/Occupied status of each Guest room, and automatically restrict/cancel the restriction
    for such services as C.O. outgoing call, Automatic Wake-Up, etc. according to the present status of each Guest room.
    When CHECK-IN/CHECKOUT service is activated from the PMS terminal, the Console, or the Front Desk
    Terminal, the following operations occur:
     CHECK-IN: The services available at the Guest station are dependent upon the Guest station Class of
    Service (as defined by the CLASS OF SERVICE - INDIVIDUAL [C-15]).
     CHECKOUT: DO NOT DISTURB [D-11] - Reset
    ROOM CUTOFF [R-9] - Set
    MESSAGE WAITING [M-6] - Reset
    AUTOMATIC WAKE-UP [A-10] - Clear
    GUEST NAME DISPLAY D
    term[G-6D] - Clear
    GROUP SERVICE through PMS [G-4] - Reset
    Note:Features may be cleared from the PMS terminal depending on data assignment when PMS Model 60 is
    used. All data is cleared when the Console is used. Features may be cleared from the PMS terminal
    depending on code sent to the NEAX2400 IPX when PMS Model 90 or 120 is used.
    Operating Procedure
    Check-In from the Console or Front Desk Terminal
    1. Press theCHK INkey. The associated lamp illuminates.
    2. Dial the Guest room number. The Guest room number is displayed.
    3. Press theENTERkey. The lamp flashes to confirm Check-In.
    4. Press theEXITkey. The lamp and Guest room number are extinguished.
    Checkout from the Console or Front Desk Terminal
    1. Press theCHK OUTkey. The associated lamp illuminates.
    2. Dial the Guest room number. The Guest room number is displayed.
    3. Press theENTERkey. The lamp flashes to confirm Checkout.
    4. Press theEXITkey. The lamp and Guest room number are extinguished.
    Note 1:If an error is made in the course of key operations, press the CLEAR key and continue from Step 2 (station
    dialing).
    Note 2:When performing CHECK-IN/CHECKOUT for two or more Guests at the same time, follow Steps 1 through
    3 for the first Guest. Follow Steps 2 and Step 3 only for the remaining Guests, then Step 4 to exit from the
    CHECK-IN/CHECKOUT mode.
    Service Conditions
    1. When the PMS feature is in operation, the CHK IN/CHK OUT key does not function from the Console.
    CHECK-IN/CHECKOUT is activated by the PMS computer.
    2. The CHK IN/CHK OUT key at the Front Desk Terminal is always operational. The Front Desk Terminal
    CHK IN/CHK OUT key can be used to unrestrict or restrict the Guests phones prior to Check-In/Out from
    the PMS terminals as a temporary CHECK-IN/OUT when the PMS terminals are overloaded. 
    						
    							NEAX2400 IPX Hotel Feature Programming Manual
    NDA-24304, Issue 1Page 71
    Check-In/Checkout C-23
    Assignment Procedure
    STEP CMND BIT EXPLANATION
    1AHSY
    INDEX
    403b
    0
    Processing when Checkout Result (Feature Code = 16, Function Code = 2) has been
    received from PMS.
    0: Out status memory in Guest memory is cleared
    1: All Guest memory is cleared
    b
    1
    Not used b
    2
    b3
    b4
    b5
    b6
    b7 
    						
    							NEAX2400 IPX Hotel Feature Programming ManualPage 72NDA-24304, Issue 1
    C-32 Calling Station Number Display
    C-32Calling Station Number Display
    General Description
    This feature provides hospitality service stations (restaurant, valet, room service, etc.) and Guest stations with an
    LCD display of incoming calling number (Guest, Administration, OG, or IC trunk). This display flashes while the
    call is ringing, then appears steadily when the call is answered. D
    termmay be used for service stations.
    Operating Procedure
    1. Incoming call to the prime line:
    a.) Automatically activates the CALLING NUMBER DISPLAY.
    2. If a call terminates to another line appearing on the D
    term:
    a.) Press the ringing line button. The hospitality service station LCD will display:
    -OR-
    -OR-
    -OR-
    The Guest room station LCD will display:
    -OR-
    -OR-RMO XXXX
    (Time and Date)
    >>>
    RMS XXXX
    (Time and Date)
    >>>
    ADM XXXX
    (Time and Date)
    >>>
    HH:MM DDD
    (Time and Date)
    >>>
    HH:MM indicates lapsed time, DDD indicates trunk type (1-3 digits)
    ADM XXXX
    (Time and Date)
    >>>
    OPR
    (Time and Date)
    >>>
    DDD X
    (Time and Date)
    >>> 
    						
    							NEAX2400 IPX Hotel Feature Programming Manual
    NDA-24304, Issue 1Page 73
    Calling Station Number Display C-32
    Operating Procedure (cont’d)
    b.) Lift handset and answer the call. The display stops flashing.
    Service Conditions
    1. When a call terminates to a line other than the prime line, the LCD displays the incoming station as
    determined by LINE PRESELECTION - Dterm[L-9D].
    2. LINE PRESELECTION - D
    term[L-9D] is governed by a timer. After the timer times out, the display
    returns to TIME DISPLAY - Dterm[T-18D].
    3. The display will show either RMO (Room Out) and the station number, or RMS (Room Stay) and the
    station number when connected to a Guest station, depending on the data sent from PMS. The display will
    show ADM (Administration) when connected to any station other than a Guest station.
    4. The RMO, RMS, and ADM displays do not appear when calling between nodes of CCIS network.
    Assignment Procedure
    STEP CMND BIT EXPLANATION
    1SYS1
    ASYD
    INDEX
    78b
    0Calling and Intermediate Station Number indication (Dtermand Console)
    0/1 = Out/In Service (Always assign “1”.)
    b
    1Kind of Service Class indication (Dterm)
    0/1 = Out/In Service (Always assign “1”.)
    b
    2Not used
    b
    3
    b4Fixed “0”
    b
    5Name Display Service
    0/1 = Out/In Service
    b
    6Not used
    b
    7
    HH:MM FX X
    (Time and Date)
    >>>
    HH:MM WATS X
    (Time and Date)
    >>>
    HH:MM TIE X
    (Time and Date)
    >>>
    HH:MM CCSA X
    (Time and Date)
    >>> 
    						
    							NEAX2400 IPX Hotel Feature Programming ManualPage 74NDA-24304, Issue 1
    C-71 Called Number Display - Hotel Attendant Console
    C-71Called Number Display - Hotel Attendant
    Console
    General Description
    If a call is transferred to the Console as a result of the following features:
    DO NOT DISTURB [D-11]
    CALL FORWARDING - ALL CALLS [C-5]
    CALL FORWARDING - BUSY LINE [C-2]
    CALL FORWARDING - DONT ANSWER [C-3]
    CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25]
    Information pertaining to that station is displayed on the Console. The LCD displays on the Attendant Console and
    Desk Console are illustrated below.
    Figure 2 Display Area of Attendant Console and Desk Console
    Operating Procedure
    1. The attendant answers an incoming call. The DEST lamp lights, and the called station number is displayed.
    2. The attendant presses theSRCkey. The DEST lamp goes off, and the SRC lamp lights. Either the calling
    partys station number or the route/trunk number is displayed.
    Service Conditions
    1. This feature is effective when a station-to-station call or a DID call has been routed to an Console as a
    result of DO NOT DISTURB [D-11], CALL FORWARDING - ALL CALLS [C-5], CALL
    FORWARDING - BUSY LINE [C-2], CALL FORWARDING - DONT ANSWER [C-3], or CALL
    FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25], and is answered by the Attendant.
    The LCD on the Attendant Console displays as shown below:
    The LCD on the Desk Console displays as shown below:
    XX TN CLS
    STATION/TRUNK NO. ROOM INFORMATION
    LO RSC
    Calling Station Number Called Station Number and Called
    Station Room Status Information
    XXXX
    STATION WK TIME LANG.
    DD
    RC VIPMW OCPD
    NAME:STAY
    XXXX A0700
    NAME STAY
    SRC TN:X CLS:X XXXX A0700
    No. XXXX
    DD RCO MW OCPD 
    						
    							NEAX2400 IPX Hotel Feature Programming Manual
    NDA-24304, Issue 1Page 75
    Called Number Display - Hotel Attendant Console C-71
    Service Conditions (cont’d)
    2. If the Attendant presses theSRCkey while the called station number is displayed, the display changes to
    the number of the calling party. The called station number cannot be displayed again.
    3. While the called station number is displayed, the Attendant can transfer the call to a desired station by
    keying the destination number on the keypad. In this case, the called station number of that call cannot be
    displayed again.
    4. While the called station number is displayed, the Attendant can place the call on hold by pressing the
    HOLD key.
    5. While the called station number is displayed, the Attendant can set CALL PARK [C-29] service. The
    called station number cannot be displayed again.
    6. The Attendant can override the busy Guest station by pressing the associated loop key or TKSL key. The
    called number and the associated station/route number are displayed on the Console.
    Note:This service is activated, depending on the hotel system parameters.
    Assignment Procedure
    CONNECTIONOVERRIDDEN
    PARTYCONSOLE
    KEY USEDCONSOLE DISPLAY
    STATION TRUNK
    NO. AREAROOM INFORMATION
    AREA
    Station A - Station B Station A LOOP Station B. No.Station A name and
    information
    Station A - Trunk A Station A LOOP Trunk A. No.Station A name and
    information
    Station A - Trunk A Trunk A TKSL Trunk A No.Station A name and
    information
    STEP CMND BIT EXPLANATION
    1SYS1
    ASYD
    INDEX
    70b
    0Called Number Display when Call Forwarding to Console
    0/1 = Out/In Service
    b
    1Flashing display of Line Lockout on Console BLF
    0/1 = In/Out Service
    b
    2Route No. Display on Console
    b
    3
    b4One digit dialing instead of SHF (DP TEL only)
    0/1 = Not Required/Required
    b
    5
    Priority order for answering via ANSWER key
    0 = Priority according to Type of Call
    1 = Priority according to the order call termination
    b
    6Announcement Trunks used for Delay Announcement - UCD service
    0/1 = Common/per UCD group
    b
    7
    Send Warning Tone to interrupted parties when Executive Right-of-Way service in
    operation.
    0/1 = Required/Not Required
    TN RT TRK b
    3
    0b2
    0:
    RT TRK b
    3
    0b2
    1: 
    						
    							NEAX2400 IPX Hotel Feature Programming ManualPage 76NDA-24304, Issue 1
    C-71 Called Number Display - Hotel Attendant Console
    2SYS1
    ASYD
    INDEX
    78b
    0Calling and Intermediate Station Number indication (Dtermand Console)
    0/1 = Out/In Service (Always assign “1”.)
    b
    1Kind of Service Class indication (Dterm)
    0/1 = Out/In Service (Always assign “1”.)
    b
    2Not used
    b
    3
    b4Fixed “0”
    b
    5Name Display Service
    0/1 = Out/In Service
    b
    6Not used
    b
    7
    3AHSY
    INDEX
    110b
    0
    Room key Interface
    0: Interface is absent (STAY/OUT is displayed)
    1: Interface is present (Key status is displayed)
    b
    1Hotel-ATT Guest Information Service
    0/1 = Not Required/Required
    b
    2Not used
    b
    3Called Number Display on the Hotel Console
    0/1 = Out/In Service
    b
    4
    Not used b5
    b6
    b7Guest Name Display-Dterm, Guest Information Display-Dterm/PMS Terminal
    0/1 = Out/In Service STEP CMND BIT EXPLANATION 
    						
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