NEC Neax 2400 Ipx Hotel Feature Programming Manual

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 127
Guest Name Display Through PMS G-5
G-5Guest Name Display Through PMS
General Description
As part of the ROOM STATUS [R-10] Display on the console, a 16-character digital display is provided for visual
indication of the associated Guests name. This information is generated from the PMS computer.
Operating Procedure
1. Press theSTSkey. The associated lamp illuminates.
2. Dial the station number. The console displays the station number.
3. PressENTER. Status is displayed and the lamp flashes.
4. Press theCLEARkey and continue from Step 2 (station dialing) for as many stations as required.
5. Press theEXITkey to release from the service mode.
Note:If an error is made in the course of key operations, press CLEAR and continue from Step 2 (station dialing).
Service Conditions
1. The PMS must be able to supply the NEAX2400 IPX with the Guest name. This information is entered
from the PMS host computer only.
2. Display of Guests name and status information will appear when the Attendant responds to Guest calls or
activates the STATUS feature.
3. A 16-character Guest name is used with Model 90 or 120 PMS interface.
4. This feature is not available for remote Guest stations in a CCIS network.
5. An optional 3- or 5-character data field can be used by the PMS system to show additional information
such as how the room was paid for, or a Guest’s award level (in a hotel awards program). The actual use
is decided by the customer. (No additional programming is required for this data. The 3- and 5- character
optional data are entered through the PMS terminal.)
Assignment Procedure
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX
160b
0Hotel Feature required (Fixed Data)
b
1Hotel Service kind (Fixed Data)
b
2Length of Room Status Memory
0/1 = 8 byte/24 byte
b
3Pattern of Key Arrangement on Console
(Refer toFigure 4) (Usually, 00)
b
4
b5Guest Name Service
0/1 = Out/In Service
b
6Numbering Plan Data Table of Guest and Administration stations
0/1 = Separate/Common
b
7Fixed “0” 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 128NDA-24304, Issue 1
G-6D Guest Name Display - Dterm
G-6DGuest Name Display - Dterm
General Description
This feature allows a Special Administration Station Dtermto display the name of the Guest when connected to a
Guest station.
When a Special Administration Station calls a Guest station, the following is displayed on the LCD. The information
is displayed in the same manner when a Guest station calls the Special Administration Station.
Figure 8 LCD Display on Special Administration Station Dterm
The LCD displays name and extension, as well as the following:
1. Room Status (3 characters)
ADM Administration Station
RMO Guest out of room
RMS Guest in room (room stay)
2. VIP information, if set (3 characters)
3. Language information, if set, or other optional data (5 characters)
ENG English SP Spanish
JPN Japanese CHI Chinese
GER German RUS Russian
FR French
Operating Procedure
Call Termination to Dterm(Special Administration Station) Pattern-1
1. Special Administration is rung. (A call has terminated.) Optional Data and Station number are displayed.
2. Special Administration answers by lifting the handset or pressing theSPEAKERbutton.
a.) Guest Name is displayed.
b.) After about 10 seconds the display changes to the name and station number of the called Guest.
3. Special Administration Station replaces the handset or presses the SPEAKER button. The display is
cleared.
Call Termination to Dterm(Special Administration Station) Pattern-2
1. Special Administration Station is rung. (A call has terminated.) Guest Name is displayed.
2. Special Administration Station answers by lifting the handset or pressing theSPEAKERbutton. The
display changes to the name and station number of the called Guest.
3. Special Administration Station replaces the handset or presses theSPEAKERbutton. The display is
cleared.VIP ENG. RMS XXXX
(Time and Date)
>>>
NAME XXXX
(Time and Date)
>>> 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 129
Guest Name Display - DtermG-6D
Operating Procedure (cont’d)
Call Termination to Dterm(Special Administration Station) Pattern-3
1. Special Administration Station is rung. (A call has terminated.) Guest Name is displayed.
2. Special Administration Station answers by lifting the handset of pressing theSPEAKERbutton.
a.) Optional Data and Station number is displayed.
b.) After about 10 seconds the display changes to the name and station number of the called Guest.
3. Special Administration Station replaces the handset or presses theSPEAKERbutton. The display is
cleared.
Call Origination from Dterm(Special Administration Station) Pattern-1
1. Special Administration Station lifts the handset or presses theSPEAKERbutton. Special Administration
Station receives dial tone.
2. Special Administration Station dials desired Guest station number.
a.) Ring Back Tone is received and the Guest name is displayed.
b.) After about 3 seconds the display changes to Optional Data and station number.
3. The desired station lifts the handset to answer the call.
a.) The display changes to Guest name again at the Special Administration Station.
b.) After about 10 seconds the display changes to the name and station number of the called Guest.
4. Special Administration Station replaces the handset or presses theSPEAKERbutton. The display is
cleared.
Call Origination from Dterm(Special Administration Station) Pattern-2
1. Special Administration Station lifts the handset or presses theSPEAKERbutton. Special Administration
Station receives dial tone.
2. Special Administration Station dials desired Guest station number. The dialed number is displayed.
3. The desired station lifts the handset to answer the call. The Guest name and the station number of the called
Guest are displayed.
4. Special Administration Station replaces the handset or presses theSPEAKERbutton. The display is
cleared.
Call Origination from Dterm(Special Administration Station) Pattern-3
1. Special Administration Station lifts the handset or presses theSPEAKERbutton. Special Administration
Station receives dial tone.
2. Special Administration Station dials desired Guest station number.
a.) Ring Back Tone is received, and the Optional Data and station number of the called Guest are
displayed.
b.) After about 3 seconds the display changes to the name and station number of the called Guest.
3. The desired station lifts the handset to answer the call.
a.) The display changes to Optional data and station number again at the Special Administration
Station.
b.) After about 10 seconds, the display changes to the name and station number of the called Guest.
4. Special Administration Station replaces the handset or presses theSPEAKERbutton. The display is
cleared.
Service Conditions
1. Only Special Administration Stations are allowed this feature. Special Administration Station status is
designated via Service Feature Class (SFC).
2. The maximum number of characters in a Guest name is 16 (PMS Model 90/120 Interface). 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 130NDA-24304, Issue 1
G-6D Guest Name Display - Dterm
Service Conditions (cont’d)
3. This service feature can be provided for a maximum of 64 stations per Module Group (MG).
4. GUEST NAME DISPLAY - D
termis automatic for the prime line of the Special Administration Station.
This feature will also operate in conjunction with LINE PRESELECTION - Dterm[L-9D], when the
subline preselected is programmed as a Special Administration Station.
5. GUEST NAME DISPLAY THROUGH PMS [G-4] must be provided first.
6. SERVICE DISPLAY - D
term[S-25D] is not available if optional data, or VIP and language information
is required on calls answered by the following:
a.) Call Forwarding
b.) Call Park
c.) Call Pick-up
d.) Call Transfer, etc.
7. Whether to display VIP/language data or optional data in the upper line of LCD is selected in the system
parameters on a system basis.
8. Multilines cannot be set up for the Special Administration Stations used for this service; only Station
Hunting is available.
9. This feature is not available for remote Guest stations in a CCIS network.
10. Guest Name Display with D
termtelephones can be provided with a two-line display. Option data “A” and
“B” or VIP and language, along with room number, appear on the top line of the DtermLCD. Guest name
appears on the second line.
11. This feature is not available when calling stations over a CCIS network.
12. An optional 3- or 5-character data field can be used by the PMS system to show additional information
such as how the room was paid for, or a Guest’s award level (in a hotel awards program). The actual use
is decided by the customer. (No additional programming is required for this data. The 3- and 5- character
optional data are entered through the PMS terminal.) 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 131
Guest Name Display - DtermG-6D
Assignment Procedure
STEP CMND BIT EXPLANATION
1AHSY
INDE
X 107b
0Display Pattern for terminatingNote 1
b
1
b2
Display Pattern for originatingNote 2
b
3
b4
Display Pattern for answering a call, or the caller answers a call originated by
D
term.Note 3
b
5
b6Tenant of Dtermthat displays Guest Name
0/1 = All Tenants/Only Tenant No. 1
b
7
Guest Name Display on Dterm
1: Display pattern is determined as per the contents of b0through b6Option A and B
0: VIP and LANG
2AHSY
INDE
X
108b
0
Display Change Timer of Display Pattern for Answering (assigned INDEX 107 b4and b5)
0 Hex: Standard Timer Value = 8 to 10 sec.
1 Hex ~ F Hex: Timer Value = (1-15) 1 sec. b1
b2
b3
b4Display Change Timer of Display Pattern for Originating
(assigned INDEX 107 b
3and b2)
0 Hex: Standard Timer Value = 2-4 sec.
1 Hex ~ F Hex: Timer Value = (1-15) X 1 sec. b5
b6
b7
3AHSY
INDE
X 110b
0
Room key Interface
0: Interface is absent (STAY/OUT is displayed)
1: Interface is present (Key status is displayed)
b
1Hotel-ATT Guest Information Service
0/1 = Not Required/Required
b
2Not used
b
3Called Number Display on the Hotel ATTCON
0/1 = Out/In Service
b
4
Not used b5
b6
b7Guest Name Display-Dterm, Guest Information Display-Dterm/PMS Terminal
0/1 = Out/In Service
b1b0b1b00 0 = Pattern 1 1 0
0 1 = Pattern 2 1 1Pattern 3
b3b2b3b200 01 =Pattern5
1 1 Pattern 4 1 0 = Pattern 6
b5b4b5b40 0 0 1 = Pattern 8
0 1 Pattern 7 1 1 = Pattern 9 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 132NDA-24304, Issue 1
G-6D Guest Name Display - Dterm
Note 1:Display for Call Termination
Designate the Pattern to be displayed when a call has terminated to Dterm.
INDEX 107:
Note 2:
Display Pattern for Call Origination:
Designate the pattern to be displayed after dialing a Guest Station Number from Dterm.
STEP CMND EXPLANATION
4 AASTAssigns Special Administration Station
TEC = 12
5 ASFC Assigns SFC of the Special Administration Station (SFI 45).
INDEX 139 b6=0
b
71 b
70
b
70
b
70
00
01
10
11 b
1b0
XX12 345
Guest Name
Option Data
Guest Name
XS12 345XX XRM
XX 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 133
Guest Name Display - DtermG-6D
INDEX 107:
Note 3:
Display Pattern for Call Answer:
Designate the patterns to be displayed when Dtermhas answered a terminated call and when Dtermhas
originated a call to a Guest Station and the called Guest Station has answered the call.
b71 b
71
b
71
00
11
10 b
3b2Option Data
Guest Name
XS12345XX XRM
XX
b71
Guest Name
X
X1234
Display changing as per the value of the Timer
(INDEX 108, b
0-b3)
Display changing as per the value of the Timer
(INDEX 108, b
0-b3)
Guest Name
XX12345
01 b
3b2
b3b2
Option Data
XS1234XX XRM 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 134NDA-24304, Issue 1
G-6D Guest Name Display - Dterm
INDEX 107:
b
71 b
70
b
70
00
01
10
11 b
5b4
XX1234
Option Data Guest Name
XS12 345XX XRM
XX
b70
Guest Name
X
X1234
XX1234
Display changing as per the value of the Timer
(INDEX 108, b
0-b3)
Display changing as per the value of the Timer
(INDEX 108, b
0-b3)
Guest Name 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 135
Guest Information Display - DtermG-7D
G-7DGuest Information Display - Dterm
General Description
This feature allows Guest information to be displayed on a Special Administration Station (a data terminal
connected to a Dterm) in the following cases:
 When a Special Administration Station receives a call from a Guest station
 When a Special Administration Station originates a call to a Guest station
 When a Special Administration Station dials the access code for Guest information retrieval
Operating Procedure
Call termination from a Guest Station
1. A call is terminated from a Guest station to a Special Administration Station. The Guest information is
displayed on the monitor of a data terminal connected to a Dterm.
Call origination to a Guest Station
1. Dial the Guest station number. The Guest information is displayed on the monitor of a data terminal
connected to a Dterm.
2. Replace the handset. The Guest information disappears.
Retrieval
1. Dial the Guest information retrieval access code. Hear special dial tone.
2. Dial the room station number and hear special service tone. The Guest information is displayed on the
monitor of a data terminal connected to a D
term.
3. Replace the handset. The Guest information disappears.
Service Conditions
1. This service is only applicable to Special Administration Stations. Special Administration Stations are set
according to station service class.
2. Terminals that can be used for this service are as follows:
a.) Data terminal with ESC sequence
b.) Data terminal with control signals for Carriage Return (CR) and Line Feed (LF).
3. The terminal interface conditions are as follows:
Interface: EIA RS-232C-based
Transmission speed: 1200/2400/4800/9600 bps
Note
Transmission code: ASCII 7-bit
Parity: With/without parity; parity can be even/odd
Synchronization: Start-stop
Note:Availability of transmission speed varies, depending on the terminals used. For example:
Data terminal with ESC sequence (VT-100) - 1200/2400/4800/9600 bps
Data terminal with control signals for Carriage Return (CR) and Line
Feed (LF) - 1200/2400/4800/9600 bps
4. Up to 32 stations per system can use this service. DLINT (PA-PC60) is required.
5. This service cannot be provided for sublines of digital sets (D
terms). 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 136NDA-24304, Issue 1
G-7D Guest Information Display - Dterm
Service Conditions (cont’d)
6. The Guest information displayed on a data terminal is entered from the PMS at check-in time. The
following are examples of Guest information:
 Date and Time of Check-In
 Date of Scheduled Checkout
DoNotDisturb
GuestName
 Guest Rank Information
 Language Information
 Message Waiting
 Name of Company
 Nationality
 Number of Guests
 Room Cutoff
 Room Stay Information
 Room Telephone Number
 Time Set for Group Announcement
 Wake-up Setting
Assignment Procedure
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX
60b
0
Not used b1
b2
b3
UCD Queuing
0/1 = Required (RBT)/Not Required (BT)
(Most = 0 when the MCI is in services.)
b
4Nailed Down Connection (Fixed Connection) service
0/1 = Out/In service
b
5Send Warning Tone to interrupted parties when Attendant Interruption service is operated.
0/1 = Required/Not Required
b
6Not used
b
7