NEC Neax 2400 Ipx Hotel Feature Programming Manual

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 157
Hotel Feature Transparency Over CCIS H-22
H-22Hotel Feature Transparency Over CCIS
General Description
This feature allows a Hotel System to use Common Channel Interoffice Signaling (CCIS), which conforms to the
CCITT Signaling System No. 7. Some of the hospitality services may be activated over different offices via the
CCIS lines.
Operating Procedure
To originate a CCIS call
1. Dial the office code and the station number from the Console or the station. The called Guest information
or the Administration Station number is displayed on the character display of the Console or the Dterm
LCD.
Figure 10 Example of Display for Call Origination - from Attendant Console and Desk Console
Figure 11 Example of Display for Call Origination from D
term
To terminate a CCIS call
1. Press theRELEASEkey. Console displays time, date, and site name.
To answer a CCIS call
1. The Attendant or the Dtermuser answers an incoming central office call. The calling Guest information is
displayed on the character display of the Console or the DtermLCD.
When the called party is ringing:
When the called party answers:
HH:MM NAME
DEST TN: X CLS: X XXXX
RT: X X TK: X No. XXXX
HH:MM NAME
DEST TN: X XXXX
RT: XX TK: XROOM INFORMATI ON
JOHN ADAMS : STAY
73001 08 30 ENG. CL0
STATION WK TIME LANG
DD RC VIP MW OCPD
ROOM INFORMATI ON
JOHN ADAMS : STAY
3001 08 30 ENG. CL0
STATION WK TIME LANG
DD RC VIP MW OCPD
VIP ENG. RMS XXXX
(Time and Date)
When the called party is ringing:
When the called party answers:
NAME XXXX
(Time and Date)
>>>
NAME XXXX
(Time and Date)
>>> 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 158NDA-24304, Issue 1
H-22 Hotel Feature Transparency Over CCIS
Operating Procedure (cont’d)
Figure 12 Call Termination on Attendant Console, Desk Console, and Special Administration Dterm
To set and cancel service features from the Console
1. Press a Feature Key on the Hotel Console.
2. Enter an access code for a distant office, then enter a station number.
3. Enter other information, such as time, if required. When the process ends normally, the Guest information
is displayed on the character display; when not, “NG” is displayed.
4. Press theENTkey on the console.
Figure 13 Example of Service Feature Setting - Attendant Console and Desk Console
Service Conditions
1. This service is available in 1-IMG and 4-IMG systems.
2. The service is available for the PMS Terminal Models 60/90/120.
3. The connection to the host computer is made in the individual office.
4. The same PMS interface model is assigned in every office.
Attendant Console:
ROOM INFORMATION
ADM STATION
3001
STATION WK TIME LANG
DD RC VIP MW OCPD
HH:MM NAME
SRC TN: X CLS: X XXXX
No. XXXX
Special Administration Dterm:Desk Console:
Special Administration Dterm:
NAME XXXX
(Time and Date)
>>>SMITH RMS 3001
2:20 PM THU 1
ROOM INFORMATION
JOHN SMITH :STAY
73001 08 30 ENG. CL0
STATION WK TIME LANG
DD RC VIP MW OCPD
ROOM INFORMATION
WAKE UP ENT :STAY
73001 08 30 NG
STATION WK TIME LANG
DD RC VIP MW OCPD
Normal END Display:
Abnormal END Display:
HH:MM NAME
XXXX
HH:MM
XXXX NG 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 159
Hotel Feature Transparency Over CCIS H-22
Service Conditions (cont’d)
5. When a Guest station is enabled to set its own wake-up calls and a log of these settings is desired, then a
hotel printer must be located at the site of the Guest station PBX.
6. The central office lines are accommodated in each office. When placing the central office call, the line
accommodated in the same office is used.
7. When a call terminates from the Guest in the distant office via the CCIS line, the call terminates on the
GST key of the Console.
8. When a call terminates from the Attendant or the Administration Station in the distant office via the CCIS
line, the call terminates on the ADM key of the Console.
9. When the call is transferred to the Console by CALL TRANSFER - ALL CALLS - CCIS [C-50], the call
terminates on either the ADM or GST key depending on the transferring party.
10. When a call terminates to the Attendant by tandem connection from the individual line to the CCIS line,
the call terminates on the key depending on the trunk class of the individual line.
11. Upon answering the call, the attendant can distinguish whether the call is from the distant office or in the
same office by the number display.
12. If the office code and the station number exceeds six digits, hospitality services cannot be activated over
CCIS by the Console. However, Guest Name Display over CCIS is available.
13. This service is not available in the tandem connection.
14. In case of SERIAL CALL - CCIS [S-52] and SUPERVISORY CALL - CCIS [S-73], Guest Name Display
over CCIS is not available (✰= USA and Canada only).
15. When originating/answering the calls using the CCIS lines, the RING/ANSWER lamps are controlled as
in case of the tie line call origination/termination.
16. The day/night mode changeover is performed by the NITE key in the office where the Console is placed,
and by the external key in the other offices. Before leaving, the Attendant should press the NITE key and
answer all the terminating calls.
17. When NAME DISPLAY - SYSTEM - CCIS [N-36] and Guest Name Display over CCIS are both
available, NAME DISPLAY - SYSTEM - CCIS [N-36] has precedence. However, NAME DISPLAY -
SYSTEM - CCIS [N-36] is not available to the Guest stations.
18. Announcement machines for wake-up must be connected in each office.
19. The following table shows which hotel services are available over CCIS (✰ = USA and Canada only).
20. Automatic Wake-Up Hotel Attendant Assistance [A-58] is not available in the distant office.
21. Administration Name Display is not available to Hotel ATTCON over CCIS.
Table 10 Available Hospitality Service Over CCIS
INDEX FEATURE DESCRIPTION AVAILABLE REMARKS
A-15 Announcement Service X
A-26 Audit Reports —
A-27 Automatic Wake-Up X
A-47 Attendant Console with Hospitality Functions X
A-48 Automatic Message Waiting lamp Off —
A-57 Alert Service —
A-58 Automatic Wake-Up - Hotel Attendant Assistance — 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 160NDA-24304, Issue 1
H-22 Hotel Feature Transparency Over CCIS
✰A-73 Automatic Multiple Attendant Recall —
✰
A-74Answering Camp-On/Call Hold Calls by Switch Hook
Flash—
✰A-75 Automated Guest Station Voice Mail Retrieval —
B-26 Busy Status Display - Hotel Attendant X
C-19 Calendar Display —
C-23 Check-In/Check-Out X*Available from Console / D
term
with Hospitality Functions
C-32 Calling Station Number Display X
✰C-62 Consecutive Speed Calling - System X
C-71 Called Number Display - Hotel Attendant Console X
C-72 Connecting Room Service —
D-11 Do Not Disturb X*The call is transferred to the
destination assigned in each
office.
D-15 Day/Night Class of Service —
D-23 Direct Page Connection X
D-24 Direct Paging X
D-25 Direct Service Set/Reset X
D-26 Direct Station Selection X
D-88 Directory Assistance Interface —
D-89 Direct Selection - Outside X
D-105
D
termwith Hospitality FunctionsX
D-107 Direct Data Entry - Station —
D-150 Double Suite Room —
D-151 DD/MW lamp Control —
G-1 Guest/Administrative Service X
G-4 Group Service through PMS X*Available from Console / D
term
with Hospitality Functions.
G-5 Guest Name Display through PMS X
G-6D
Guest Name Display -D
termX
G-7D
Guest Information Display - D
term—
G-8 Guest Information Display - Hotel Attendant Console —
Table 10 Available Hospitality Service Over CCIS (Continued)
INDEX FEATURE DESCRIPTION AVAILABLE REMARKS 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 161
Hotel Feature Transparency Over CCIS H-22
LEGEND:
X: Available —: Not Available
*: Available with some limitations✰: USA and Canada only G-9 Guest Information Display - PMS Terminal —
G-11 Guest Room Calling - Hotel Attendant —
H-8 House Phone/Hot Line —
✰I-23 Inter-Position Transfer 2 —
L-27 Language Service —
M-6 Message Waiting X
M-22 Maid Status X* Available from Console only
M-51 Manual Switching of C.O. Incoming Call Destination —
M-68 Maid Status - Answerback X* Available from Console only
O-6 Off-Hook Alarm —
O-9 Overtime Call —
P-8 Printer Control - Attendant Console —
P-27 PMS Interface - BISYNC X
P-29 PMS Interface X
P-34 Paging Console —
R-9 Room Cutoff X
R-10 Room Status X
R-17 Room Numbering X
S-17 Split Access to Outgoing —
S-32 Screening —
S-49 Service Call Routing —
S-74 Secretarial Service - Guest Station —
S-75 Suite Room Service —
S-128 2nd Wake-up Call - Same Guest Station X
T-13 Toll Termination Access —
T-21 Timing Start —
✰V-16 Voice Mail via Message Center Interface —
W-2 Wake-Up Announcement - Headstart X
Table 10 Available Hospitality Service Over CCIS (Continued)
INDEX FEATURE DESCRIPTION AVAILABLE REMARKS 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 162NDA-24304, Issue 1
H-22 Hotel Feature Transparency Over CCIS
Assignment Procedure
The following data assignment is required in addition to basic data assignment for CCIS.
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX
160b
0Hotel Feature required (Fixed Data)
b
1Hotel Service kind (Fixed Data)
b
2Length of Room Status Memory
0/1 = 8 byte/24 byte
b
3Pattern of Key Arrangement on Console
(Refer toFigure 4) (Usually, 00)
b
4
b5Guest Name Service 0/1 = Out/In Service
b
6Numbering Plan Data Table of Guest and Administration stations
0/1 = Separate/Common
b
7Fixed “0”
2AHSY
INDEX
149b
0Hotel Feature Transparency over CCIS
0/1 = Out/In Service
b
1
Not used b
2
b3
b4
b5
b6
b7
STEP CMND EXPLANATION
3ARTDAssign the following CNDs related to this feature:
CDN 17 (H/M): Hotel Feature Transparency over CCIS
0/1 = No/Yes
CDN 50 (DPLY): Number Display of D
termbetween offices
0/1 = No/Yes 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 163
Inter-Position Transfer 2 I-23
I-23Inter-Position Transfer 2
General Description
This feature is applicable for a multi-attendant environment and will provide for the transfer of an incoming station
or trunk call to a group of attendants by use of the Priority Call key.
An attendant can answer an incoming call, put the call on hold at the Attendant loop, and page the requested party.
The paged party calls the attendant, and if a different attendant answers this incoming call, the answering attendant
can transfer the call to the paging attendant. The attendant who holds the incoming call can then answer the paged
party call and connect the two parties.
Operating Procedure
Operating the Console
1. The attendant answers the incoming call and asks with whom the caller wishes to speak.
2. The attendant puts the incoming call on hold at the Attendant loop by pressingHOLDkey and makes note
of name and loop number; then, the requested party is paged and directed to call the attendant from a
nearby courtesy phone. The individual answers the page.
3. The paged party calls the attendant by dialing an operator access code or by automatic ring down.
4. An attendant (one of any available attendants) answers the paged party and asks for the name.
5. The attendant dials the service access code for transferring this party to the other attendants, one of which
holds the corresponding incoming party, and asks the other attendants to answer the call by announcing
the paged partys name, then pressesRELEASEkey. The NEAX2400 IPX terminates the transferred call
to the Priority Call key, which is assigned as an ICI key position. This appears on specific Attendant only.
6. The attendant holding the corresponding incoming call answers the call by pressing Priority Call key or
ANSWERkey.
7. The attendant confirms the paged Guest’s name and incoming partys name, then connects the incoming
party to the paged Guest by pressing the correspondingLOOPkey where the incoming party is being held.
Three-way Conference is established; when the Attendant releases, the incoming party and the paged party
talk to each other.
Service Conditions
1. Paging transfer access code can be 1 or more digits. * or # may be used as the last digit in the access code.
2. Attendant can answer a call by pressing the Priority Call key or theANSWERkey. If an attendant does
not have a Priority Call key designated, incoming call indication will not be seen when the attendant
transfers a call using this service.
Assignment Procedure
STEP CMND EXPLANATION
1 AHKP Function3,4,or5-PriorityCall1,2,or3
2 AASP SID 37, 38, or 39 - Priority Call 1, 2, or 3
3 ASYD SYS1, INDEX 73, Bit 7 - Enable Console Loop to Loop Connection 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 164NDA-24304, Issue 1
L-27 Language Service
L-27Language Service
General Description
This service provides the announcement in the Guests language and the language information display in case
following services are activated.
1. Announcement Services - The announcements sent to the Guest will be in his/her language.
AUTOMATIC WAKE-UP [A-10]
AUTOMATIC WAKE-UP - HOTEL ATTENDANT [A-58]
GROUP SERVICE THROUGH PMS [G-4]
2. Language Information Display - When the following services are activated, the language used by the
Guest is displayed on the D
termor Console.
ATTENDANT CONSOLE WITH HOTEL FUNCTIONS [A-25]
GUEST INFORMATION DISPLAY - D
term[G-7D]
GUEST NAME DISPLAY - Dterm[G-6D]
GUEST ROOM CALLING - HOTEL ATTENDANT [G-11]
3. Hotel Printer Service [H-13] - The language information is printed on the hotel printer.
4. Incoming Call Identification [I-2] - According to the language used by the Guest, the call terminates on
either of the two incoming call keys (GST1 or GST2) on the Hotel Console.
Operating Procedure
Language information is sent to the NEAX2400 IPX via the PMS interface. No manual operation is required.
Service Conditions
1. This service provides up to 15 languages through optional data programming. In standard data assignment,
the following 7 languages are provided as defaults:
 Japanese
 English
German
French
 Spanish
 Chinese
 Russian
2. Relationship between language type and the number of displayed or printed characters in this service is as
follows:
3. Language information does not display for remote Guest stations when Centralized Attendants are used in
aCCISnetwork.
4. The default identifiers of languages 1-7 can be changed by the customer to include other languages. Up to
four ASCII characters can be used. (Refer to the AHSY command for programming index 1-32.)
LANGUAGE TYPE NUMBER OF DISPLAYED OR PRINTED CHARACTERS
Up to 15 languages Maximum 2 characters
Up to 7 languages Maximum 4 characters 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 165
Language Service L-27
Assignment Procedure
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX
161b
0Don’t Disturb Override key on Console
0/1 = Out/In Service
b
1Message Waiting Lamp in Service
0/1 = Out/In Service
b
2Language Service
0/1 = Out/In Service
b
3Screening Service
0/1 = Out/In Service
b
4Not used
b
5DSS (Direct Station Section) Keys
0/1 = Out/In service
b
6Timing Start using “#” Code
0/1 = Ineffective/Effective
b
7Timing Start using “*” Code
0/1 = Ineffective/Effective 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 166NDA-24304, Issue 1
L-27 Language Service
2AHSY
INDEX
1
32For displaying the kind of language information, assign the data by 2 or 4 characters
of ASCII code (INDEXes 1 through 32).
When data are not assigned, the kind of language information is displayed as follows:
Language = 0 : No display
Language = 1 : JPN
Language = 2 : ENG
Language = 3 : GER
Language = 4 : FR
Language = 5 : SP
Language = 6 : CHIN
Language = 7 : RUSS
For example: To change the default language for Language 7 from RUSS (Russian) to
PORT (Portuguese), the required programming would be as follows:
AHSYIndex 29=50h=ASCII= P
30=4Fh=ASCII= O
31=52h=ASCII= R
32=54h=ASCII= T STEP CMND BIT EXPLANATION
HEX
CHARHEX
CHARHEX
CHARHEX
CHARHEX
CHARHEX
CHAR
20 30 0 40 @ 50 P 60 ‘ 70 p
21 ! 31 1 41 A 51 Q 61 a 71 q
22 !! 32 2 42 B 52 R 62 b 72 r
23 # 33 3 43 C 53 S 63 c 73 s
24 $ 34 4 44 D 54 T 64 d 74 t
25 % 35 5 45 E 55 U 65 e 75 u
26 & 36 6 46 F 56 V 66 f 76 v
27 ‘ 37 7 47 G 57 W 67 g 77 w
28 ( 38 8 48 H 58 X 68 h 78 x
29 ) 39 9 49 I 59 Y 69 i 79 y
2A * 3 A : 4A J 5A Z 6A j 7A z
2B + 3B ; 4B K 5B [ 6B k 7B
2C , 3C < 4C L 5C 6C l 7C
2D - 3D = 4D M 5D ] 6D m 7D
2E . 3E > 4E N 5E 6E n 7E
2F / 3F ? 4F O 5F _ 6F o 7F