NEC Neax 2400 Ipx Hotel Feature Programming Manual
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OCTOBER, 2000 NEC America, Inc. NDA-24304 ISSUE 1 STOCK # 200798 Hotel Feature Programming Manual ®
The information contained in this document is specific to DtermSeries E only. Throughout this document, references to “Console” or “Attendant Console” imply a Hotel Console. Most features described in this manual require a Hotel Console. However, some features (including A-57, A-73, I-23, P-34, and V-16) can also be performed using a Business Console. Minimum firmware may be required. Contact NEC Engineering for additional information. NEC America, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC America, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC America, Inc. and shall not be reproduced without prior written approval from NEC America, Inc. NEAX ®and Dterm®are registered trademarks of NEC Corporation. Copyright 2000 NEC America, Inc. Printed in the U.S.A
ISSUE 1 ISSUE 2 ISSUE 3 ISSUE 4 DATE OCTOBER, 2000 DATE DATE DATE ISSUE 5 ISSUE 6 ISSUE 7 ISSUE 8 DATE DATE DATE DATE NEAX2400 IPX Hotel Feature Programming Manual Revision Sheet 1/4 NDA-24304 PA G E N o .ISSUE No.12345678 i1 ii1 iii1 iv1 v1 vi1 vii1 viii1 11 21 31 41 51 61 71 81 91 101 111 121 131 141 151 161 171 181 191 201 211 221 231 241 251 261 271 281 291 301 311 321 331 341 351 361 371 381 391 401 411 421 431 441 451 461 471 481 491 501 511 521 531 541 551 561 571 581 591 601 611 621 631 641 651 661 671 681 PA G E N o .ISSUE No.12345678
ISSUE 1 ISSUE 2 ISSUE 3 ISSUE 4 DATE OCTOBER, 2000 DATE DATE DATE ISSUE 5 ISSUE 6 ISSUE 7 ISSUE 8 DATE DATE DATE DATE NEAX2400 IPX Hotel Feature Programming Manual Revision Sheet 2/4 NDA-24304 691 701 711 721 731 741 751 761 771 781 791 801 811 821 831 841 851 861 871 881 891 901 911 921 931 941 951 961 971 981 991 1001 1011 1021 1031 1041 1051 1061 PA G E N o .ISSUE No.12345678 1071 1081 1091 11 01 1111 11 21 11 31 11 41 11 51 11 61 11 71 11 81 11 91 1201 1211 1221 1231 1241 1251 1261 1271 1281 1291 1301 1311 1321 1331 1341 1351 1361 1371 1381 1391 1401 1411 1421 1431 1441 PA G E N o .ISSUE No.12345678
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NDA-24304 ISSUE 1 OCTOBER, 2000 NEAX2400 IPX Hotel Feature Programming Manual Feature List Page NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page i Introduction.............................................................. 1 NumberingPlan .......................................................... 3 DescriptionofServiceFeatures .............................................. 13 A-10AutomaticWake-Up ............................................... 15 A-10DAutomatic Wake-Up Dterm.......................................... 26 A-15AnnouncementService ............................................ 38 A-25Attendant Console With Hotel Functions............................... 40 A-26AuditReports .................................................... 49 A-48AutomaticMessageWaitingLampOff ................................. 52 A-57AlertService ..................................................... 54 A-58Automatic Wake-up - Hotel Attendant ................................. 57 A-73AutomaticMultipleAttendantRecall .................................. 60 A-74Answering Camp-On/Call Hold Calls By Switchhook Flash................. 62 A-75AutomatedGuestStationVoiceMailRetrieval .......................... 64 B-26Busy Status - Hotel Attendant . . ..................................... 66 C-19CalendarDisplay ................................................. 69 C-23Check-In/Checkout................................................ 70 C-32Calling Station Number Display . ..................................... 72 C-71Called Number Display - Hotel Attendant Console ....................... 74 C-72ConnectingRoomService .......................................... 77 C-147CallInformationDisplay ............................................ 81 D-11DoNotDisturb ................................................... 83 D-11DDo Not Disturb - Dterm............................................. 89 D-15Day/NightClassofService ......................................... 94 D-23DirectPageConnection ............................................ 97 D-24DirectPaging .................................................... 100 D-25DirectServiceSet/Reset ........................................... 101 D-26DirectStationSelection ............................................ 103 D-88DirectoryAssistanceInterface ....................................... 104 D-89DirectSelection-Outside .......................................... 106 D-105DDtermWithHotelFunction .......................................... 107 D-107DirectDataEntry-Station .......................................... 111 D-150DoubleSuiteRoom ............................................... 112 D-151DD/MWLampControl ............................................. 116 E-21Emergency Call Monitor - Attendant . ................................. 117 G-1Guest/AdministrativeService ........................................ 121
NEAX2400 IPX Hotel Feature Programming ManualPage iiNDA-24304, Issue 1 Feature List (Continued) Page G-4GroupServiceThroughPMS ........................................ 123 G-5GuestNameDisplayThroughPMS ................................... 127 G-6DGuest Name Display - Dterm......................................... 128 G-7DGuest Information Display - Dterm.................................... 135 G-8Guest Information Display - Hotel Attendant Console . . ................... 138 G-9GuestInformationDisplay-PMSTerminal ............................. 141 G-11Guest Room Calling - Hotel Attendant ................................. 144 G-21GroupRestriction ................................................. 147 G-24Guest Station - Dterm.............................................. 154 H-8House Phone/Hot Line............................................. 156 H-22HotelFeatureTransparencyOverCCIS ............................... 157 I-23Inter-PositionTransfer2............................................ 163 L-27Language Service . ............................................... 164 M-6MessageWaiting ................................................. 169 M-22MaidStatus ..................................................... 172 M-51Manual Switching Of C.O. Incoming Call Destination . . ................... 178 M-68MaidStatus-Answerback .......................................... 179 O-6Off-hookAlarm ................................................... 182 O-9OvertimeCall .................................................... 186 P-8PrinterControl-HotelAttendantConsole .............................. 187 P-27PMSInterface-BISYNC ........................................... 193 P-29PMSInterface ................................................... 196 P-34PagingConsole .................................................. 203 R-9RoomCutoff ..................................................... 206 R-10RoomStatus .................................................... 209 R-17RoomNumbering ................................................. 212 S-17SplitAccesstoOutgoing ........................................... 214 S-32Screening ....................................................... 216 S-49ServiceCallRouting............................................... 218 S-74SecretarialService-GuestStation ................................... 219 S-75SuiteRoomService ............................................... 222 S-1282ndWake-upCall-SameGuestStation ............................... 227 T-13TollTerminalAccess .............................................. 231 T-21TimingStart ..................................................... 232 V-16VoiceMailServiceViaMessageCenterInterface(MCI) ................... 235 W-2Wake-up Announcement - Headstart . ................................. 237
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page iii List of Figures Page Figure1 KeyAllocationsofDeskConsole................................... 41 Figure 2 Display Area of Attendant Console and Desk Console.................. 74 Figure 3 Console Lamps Used for Connecting Suites.......................... 78 Figure 4 Key Pattern on the Attendant Console . . ............................ 101 Figure5 KeyPatternontheDeskConsole.................................. 101 Figure 6 Example of 16-Button DtermonaFrontDeskConsole .................. 108 Figure 7 Example of Single/Double Suite Room . . ............................ 112 Figure 8 LCD Display on Special Administration Station Dterm................... 128 Figure 9 DSS Key/Station Correspondence and Lamp Indications . . .............. 144 Figure 10 Example of Display for Call Origination - from Attendant ConsoleandDeskConsole....................................... 157 Figure 11 Example of Display for Call Origination from Dterm..................... 157 Figure 12 Call Termination on Attendant Console, Desk Console, and Special Administration Dterm................................... 158 Figure 13 Example of Service Feature Setting - Attendant Console andDeskConsole.............................................. 158 Figure 14 Check-In/Checkout Keys Replaced by Secretary Service Set/Reset(SCS,SCR)........................................... 221 Figure 15 DSS Busy Lamps on Attendant Console and Desk Console.............. 223
NEAX2400 IPX Hotel Feature Programming ManualPage ivNDA-24304, Issue 1 List of Tables Page Table1 DialAccessNumbersforAdministrationStation....................... 3 Table2 DialAccessNumbersforGuestStation ............................. 3 Table3 SpecialServiceAccessNumbers .................................. 4 Table4 TrunkAccessNumbers.......................................... 5 Table5 DialAccessNumberingPlanforAdministrationStation ................. 6 Table6 DialAccessNumberingPlanforGuestStation........................ 7 Table 7 Key Arrangement for Hotel Attendant Console . ....................... 48 Table8 AuditReport................................................... 49 Table 9 Standard Service Abbreviations on Dterm............................ 109 Table10 AvailableHospitalityServiceOverCCIS............................. 159 Table11 TextExplanations .............................................. 199