NEC Neax 2400 Ipx Hotel Feature Programming Manual
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NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 107 DtermWith Hotel Function D-105D D-105DDtermWith Hotel Function General Description This feature allows the users of 16-button or 24-button Dtermto control the following services by operating programmable line/feature keys in the same manner as the keys of the Hotel Console. Fifteen programmable feature keys are assigned to the Front Desk Terminal to provide full hospitality functionality. AUTOMATIC WAKE-UP [A-10] Set/Reset (WUS/WUR) DO NOT DISTURB [D-11] Set/Reset (DDS/DDR) ROOM CUTOFF [R-9] Set/Reset (RCS/RCR) MESSAGE WAITING [M-6] Set/Reset (MWS/MWR) CHECK-IN/CHECKOUT [C-23] (C/I/C/O) ROOM STATUS [R-10] Display (STS) AUDIT REPORTS [A-26] (AUD) Also required are theENT(Enter),CE(Clear) andEND(Exit) feature keys. Note:The RECALL key will function as an “END” key. Operating Procedure The Front Desk Terminal may be operated either in the idle condition or connected to the Guest station. For DO NOT DISTURB [D-11], ROOM CUTOFF [R-9], CHECK-IN/CHECKOUT [C-23] Idle Condition 1. Press the specific features set or reset key. The LCD shows the feature abbreviation. 2. Enter the Guest station number. 3. Press theENTkey. 4. Press theENDkey. 5. Press theCEkey to clear an entry such as a wrong station number. Connected to a Guest Station (DIRECT SERVICE SET/RESET [D-25]) 1. Press the specific features set or reset key. The LCD shows the feature abbreviation. 2. Press theENTkey. 3. Press theENDkey. For AUTOMATIC WAKE-UP [A-10] Idle Condition 1. Press theWUSorWURkey. The LCD shows the feature abbreviation. 2. Enter the WAKE-UP time in 24-hour time. (See AUTOMATIC WAKE-UP [A-10] for enhanced 12-hour time entry.) 3. Enter the Guest station number. 4. Press theENTkey. 5. Press theENDkey. 6. Press theCEkey to clear an entry such as a wrong station number. Connected to a Guest Station 1. Press theWUSorWURkey. The LCD shows the feature abbreviation. 2. Enter the WAKE-UP time in 24-hour time. (See AUTOMATIC WAKE-UP [A-10] for enhanced 12-hour time entry). 3. Press theENTkey.
NEAX2400 IPX Hotel Feature Programming ManualPage 108NDA-24304, Issue 1 D-105D DtermWith Hotel Function Operating Procedure (cont’d) 4. Press theENDkey. 5. Press theCEkey to clear an entry such as a wrong station number. For ROOM STATUS [R-10] Idle Condition 1. Press theSTSkey. The LCD shows the feature abbreviation. 2. Enter the Guest station number. 3. Press theENTkey.The MESSAGE WAITING [M-6] set, CHECK-IN/CHECKOUT [C-23] set, DO NOT DISTURB [D-11] set, ROOM CUTOFF [R-9] set LEDs will illuminate if these services have been set to the Guest station. If WAKE-UP has been set, the time will appear on the LCD display. AM or PM is displayed as either an A or a P before the time. Connected to a Guest Station 1. Press theSTSkey. The LCD shows the feature abbreviation. 2. Press theENTkey. The MESSAGE WAITING [M-6] set, CHECK-IN/CHECKOUT [C-23] set, DO NOT DISTURB [D-11] set, ROOM CUTOFF [R-9] set LEDs illuminate if these services have been set for the Guest station. If WAKE-UP has been set, the time appears on the LCD display. AM or PM is displayed with either an A or a P before the time. (STATUS is always displayed when any service is set.) Figure 6 Example of 16-Button Dtermon a Front Desk Console For AUDIT REPORTS [A-26] Idle Condition only 1. Press theAUDkey. The LCD shows the feature abbreviation. 2. Press theSTSkey. 3. Dial the desired AUDIT code; see AUDIT REPORTS [A-26]. 4. Press theENTkey. The Audit Report will be printed out on the hotel printer. See PRINTER CONTROL [P-8]. Service Conditions 1. A maximum of 32 Front Desk Terminals per Module Group (MG) may be assigned. 2. 16-button or 24-button D terms shall be used as a Front Desk Terminal.STY HHMM XXXX (Time and Date) >>> WUSWURDDSDDR My LineC/IC/OSTS RCSRCRMWSMWR AUDENTCEEND
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 109 DtermWith Hotel Function D-105D Service Conditions (cont’d) 3. Only Special Administration Stations may be Front Desk Terminals. 4. MESSAGE WAITING [M-6] set from a Front Desk Terminal can only be reset from: 5. Front Desk Terminal, PMS Terminal, or Console (Model 60 PMS). 6. Front Desk Terminal or PMS Terminal (Model 90, 120 PMS). 7. During hospitality feature activation, performing any of the following actions will result in the release of hospitality service setting: a.) Using SPEED CALLING - ONE TOUCH [S-26D]. b.) Pressing the RECALL key. c.) Pressing the TRANSFER key. d.) Pressing the SPEAKER key. e.) Pressing the HOLD key. f.) Pressing a multi-line appearance key. g.) Lifting the handset off-hook, if it is in idle mode. 8. The service feature abbreviations shown on the 16-button or 24-button D termLCD are shown inTable 9: Table 9 Standard Service Abbreviations on D term FEATURE SET/ACTIVATE RESET AUDIT REPORTS [A-26] AUD — AUTOMATIC WAKE-UP [A-10] WUS WUR CHECK-IN/CHECKOUT [C-23] C/I C/O DO NOT DISTURB [D-11] DDS DDR MESSAGE WAITING [M-6] MWS MWR ROOM CUTOFF [R-9] RCS RCR ROOM STATUS [R-10] STS —
NEAX2400 IPX Hotel Feature Programming ManualPage 110NDA-24304, Issue 1 D-105D DtermWith Hotel Function Assignment Procedure STEP CMND EXPLANATION 1 AASTAssigns Special Administration Station. TEC = 12 2ASFCAssigns SFC of Special Administration Station. SFI = 45 3 AKYDAssigns key data of D term Assignment of key data ofENT,CE,andENDkeys is mandatory. Note: TheRECALLkey will also function as anENDkey. INDEXB 7 (0/1)FUNCTION KEY ASSIGNMENT DATA (00 - FF) (HEX) CONTENTS B6B5B4B3B2B1B0 80 1 0000100 84 WAKE-UPSET KEY DESCRIPTION FKY NO. WUS WUR DDS DDR RCS RCR MWS MWR C/I C/O STS AUD ENT CE ENDWake up Set Wake up Reset Don’t Disturb Set Don’t Disturb Reset Room Cutoff Set Room Cutoff Reset Message Waiting Set Message Waiting Reset Check-In Checkout Status Audit Enter Clear Enter End87 88 89 90 91 92 93 94 95 96 97 98 99 100 101
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 111 Direct Data Entry - Station D-107 D-107Direct Data Entry - Station General Description This feature allows a maid or other hotel personnel to enter numeric data to the Property Management System (PMS) computer, using the Guest room station for entry through dial operation. Operating Procedure 1. Lift handset or press theSPEAKERkey. Hear dial tone. 2. Dial the Direct Data Entry access code. Hear special dial tone. 3. Dial input data to the PMS computer. If another data entry is required, repeat this step. Hear service set tone. Note 4. Replace the handset. Note:If a Dtermis used for a Guest station, the LCD displays as shown below: Service Conditions 1. This feature is activated only through dial operation from a Guest room telephone in an idle condition. 2. A maximum of 30 digits can be entered simultaneously to the PMS computer. If data exceeds 30 digits, the Guest room station hears reorder tone. 3. If the numeric data to be sent is less than 30 digits, “#” (pound) can be used to end the digit string. (The “#” is not sent to the PMS computer.) 4. Thedigits0,1,2,3,4,5,6,7,8,and9canbeusedforthedata. 5. Reorder tone will be heard instead of service set tone if the PMS does not respond within 30 seconds or sends a negative answer to the NEAX2400 IPX. 6. This feature requires a Model 90 or Model 120 PMS. Assignment Procedure STEP CMND EXPLANATION 1AANP or AGNPAssign minimum necessary number of digits for the first number of the Direct Data Entry access code. 2AASP or AGSPAssign the Direct Data Entry access code. (SRV = 2(SSC), SID = 36, STATE = 44) SET (Time and Date) >>>
NEAX2400 IPX Hotel Feature Programming ManualPage 112NDA-24304, Issue 1 D-150 Double Suite Room D-150Double Suite Room General Description This service allows two suite rooms (single suite rooms) to be connected as a double suite room. Maximum eight stations can be called simultaneously. Figure 7 Example of Single/Double Suite Room Operating Procedure To call a double suite room 1. Lift the handset or press theSPEAKERkey. Receive dial tone. 2. Dial the primary station number of the double suite room. The call is connected to the telephone that answers first. Service Conditions 1. The single suite rooms must be assigned prior to activating this service. 2. The telephone numbers assigned for the single suite room are used continuously in the double suite room. The primary station numbers of the single suite rooms will be the primary station number of the primary/ secondary single suite room respectively. The primary phantom number can be assigned for both the primary/secondary single suite rooms, but the number of the primary single suite room will be the primary number of the double suite room. 3. Following ways of ringing the telephones of the double suite room can be selected by the system parameters: a.) When the primary station of the primary single suite room is called, all the telephones in the double suite room ring simultaneously. b.) When the primary station of the primary single suite room is called, all the telephones in the primary suite room ring simultaneously, and when the primary station of the secondary single suite room is called, all the telephones in the secondary single suite room ring simultaneously. When the called party does not answer or is busy, the other primary station (primary or secondary) will be called. c.) When the individual telephone number of the double suite room is called, only that telephone rings. Singl e Sui te Room 201 202 203 204 PILOT NO 200 : Pr imary Stati on : Secondar y Stat ion 301 302 303 304 PILOT NO 300 201 202 203 204 PILOT NO 200 Suite Room - SECONDARY 301 302 303 304 PILOT NO 300 Suite Room - SECONDARY Double Suite Room
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 113 Double Suite Room D-150 Service Conditions (cont’d) 4. When all the telephones of the double suite room are rung simultaneously, the call is connected to the first telephone which answers. When the call is answered, other telephones stop ringing. 5. Each of the telephones in the double suite room can originate the call independently. 6. When the stations that belong to the double suite room are accommodated in the same line circuit, the ringers ring simultaneously. 7. The message waiting lamps of the eight stations are controlled simultaneously. 8. The number displayed on the Console is the primary station number of the primary suite room, and if the phantom number is assigned, the phantom number will be displayed. 9. The interface to PMS is controlled by the primary station of the double suite room. However, the billing text will be sent for each telephone number. 10. CONNECTING ROOM SERVICE [C-72] is not available when this service is activated. 11. When a D termis used in the double suite room: a.) The D termmust have the my line. b.) MULTIPLE LINE OPERATION - Dterm[M-20D] service is available. c.) The Dtermshould be designated as the primary station of the double suite room. d.) The primary station number of the double suite room must be assigned as the my line number of the D term. 12. When a few Dterms and a few analog telephones (up to 8) are used in the double suite room and virtual lines are assigned to the Dterms: a.) An incoming call cannot be answered by using the virtual stations (sub lines) of the double suite room. b.) The maximum number of telephone circuits that can be accommodated in a double suite room is eight circuits. c.) The Service Conditions of SUITE ROOM SERVICE [S-75] also apply to DOUBLE SUITE ROOM. Assignment Procedure See SUITE ROOM SERVICE [S-75] for initial programming. STEP CMND BIT EXPLANATION 1AHSY INDEX 111b 0Fixed Data b 1 b2Restriction for hooking when an outgoing C.O. line call has originated from a suite room 0/1 = Restriction/No Restriction b 3Setting of Message Registration Data to be sent out to the PMS b 4b3 0 0 :The pilot number is sent out for the Suite Room; the Main Room Station Number is sent out for the Connecting Room. 0 1 :The Station Number of each station within the room is sent. b 4 b5Fixed Data b 6 b7Connecting Room 0/1 = Out/In Service
NEAX2400 IPX Hotel Feature Programming ManualPage 114NDA-24304, Issue 1 D-150 Double Suite Room 2AHSY INDEX 186b 0 Not used b 1 b2 b3 b4 b5 b6 b7Double Suite Room Service 0/1 = Out/In Service 3AHSY INDEX 188b 0 Processing for Suite Room Station/Connecting Room Station Busy b 1b0 00=BusyTone 0 1 = An idle station within the room is called 1 0 = The call is transferred to the Console if the caller is not the console operator. b 1 b2Fixed Data b 3 b4Not used b 5 When the call terminates to the Double Suite Room 0 = All stations ring simultaneously 1 = Alternately between Primary Suite and Secondary Suite b 6Fixed Data b 7Suite Room in Service 0/1 = Out/In Service 4AHSY INDEX 189b 0 Not used b 1 b2 b3 b4 b5 Calling an Individual Suite Room Station Calling 0 An individual Suite Room Station can be called from a Guest Station, Administration Station, and Console. 1 An individual Suite Room Station can be called from a Special Administration Station and Console. b 6 Ringing at the time of general calling in the Connecting Room or Suite Room Stations 0 Ringing all stations 1 Ringing the station in the main room for the Connecting Room; ringing the Primary station for a Suite Room. b 7 Number to be dialed for general calling of the stations in the Suite Room 0= Primary Station Number or Pilot (Phantom) Number 1= Only Pilot (Phantom) Number STEP CMND EXPLANATION 5 AGST Assign Guest Stations. STEP CMND BIT EXPLANATION
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 115 Double Suite Room D-150 6 AHSUAssign the Guest Stations as the Suite Room Station. Parameters TN: Tenant TYPE: Suite Room Type: S = Single; D = Double PHANTOM: Phantom Number M1: Primary Guest Station Number S2-S4: Secondary Guest Station Number Note: In the NEAX2400 IPX, AHSU is also used to delete suite room programming. STEP CMND EXPLANATION
NEAX2400 IPX Hotel Feature Programming ManualPage 116NDA-24304, Issue 1 D-151 DD/MW Lamp Control D-151DD/MW Lamp Control General Description This service allows the Message Waiting Lamp to be controlled by setting/cancelling DO NOT DISTURB [D-11] service. The Message Waiting Lamp will either light or flash to distinguish which of the services (MESSAGE WAITING [M-6] or DO NOT DISTURB [D-11]) is being activated. Operating Procedure Refer to the operating procedures of MESSAGE WAITING [M-6] and DO NOT DISTURB [D-11]. Service Conditions 1. Whether to control the Message Waiting Lamp by DO NOT DISTURB [D-11] or MESSAGE WAITING [M-6] service can be selected in the NEAX2400 IPX. 2. The Message Waiting Lamp may be controlled to light or flash for DO NOT DISTURB [D-11] service. 3. The Message Waiting Lamp may be controlled to light or flash for MESSAGE WAITING [M-6] service. 4. When the Message Waiting Lamp is controlled by both DO NOT DISTURB [D-11] AND MESSAGE WAITING [M-6] service, control by MESSAGE WAITING [M-6] service has priority. 5. The Message Waiting Lamp control is not available during predetermined Do Not Disturb mode. 6. The Message Waiting Lamp requires a PA-16LCBE circuit card. Assignment Procedure For initial programming, seeDO NOT DISTURB [D-11]and MESSAGE WAITING [M6]. STEP CMND BIT EXPLANATION 1AHSY INDEX 139b 0Not used b 1 b2MW Lamp Indication of “Do Not Disturb” 0/1 = Lights Steadily/Flashes b 3MW Lamp Indication of “Do Not Disturb” 0/1 = Not Required/Required b4MW Lamp Indication of “Message Waiting” 0/1 = Lights Steadily/Flashes b5MW Lamp Indication of “Message Waiting” 0/1 = Not Required/Required b 62-Line Guest Name Display on a Dterm 0/1 = Out/In Service b 7Not used