NEC Neax 2400 Ipx Hotel Feature Programming Manual
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NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page v NEAX2400 IPX Hotel Features LEGEND X – Available — – Not Applicable N – Not Available →– Feature carried over to next software series Index Feature DescriptionNon- NetworkFCCS A-10Automatic Wake-UpXX A-10DAutomatic Wake-Up DtermXX A-15Announcement ServiceX— A-25Attendant Console With Hotel Functions XN A-26Audit Reports XX A-48Automatic Message Waiting Lamp OffXX A-57Alert ServiceXN A-58Automatic Wake-up - Hotel Attendant XX A-73Automatic Multiple Attendant RecallXN A-74Answering Camp-On/Call Hold Calls By Switchhook Flash X— A-75Automated Guest Station Voice Mail Retrieval X— B-26Busy Status - Hotel Attendant XX C-19Calendar DisplayX— C-23Check-In/Checkout XX C-32Calling Station Number DisplayXX C-71Called Number Display - Hotel Attendant ConsoleXX C-72Connecting Room ServiceXN C-147Call Information Display XN D-11Do Not Disturb XX D-11DDo Not Disturb - D term Note:Different from Business Feature.XX D-15Day/Night Class of ServiceXN D-23Direct Page Connection X— D-24Direct Paging X— D-25Direct Service Set/Reset XX D-26Direct Station SelectionX— D-88Directory Assistance Interface XN D-89Direct Selection - Outside X— D-105DD termWith Hotel FunctionXX D-107Direct Data Entry - StationXN
NEAX2400 IPX Hotel Feature Programming ManualPage viNDA-24304, Issue 1 D-150Double Suite RoomXN D-151DD/MW Lamp Control XX E-21Emergency Call Monitor - AttendantXN G-1Guest/Administrative Service XX G-4Group Service Through PMSXX G-5Guest Name Display Through PMSXX G-6DGuest Name Display - DtermXX G-7DGuest Information Display - DtermXN G-8Guest Information Display - Hotel Attendant Console XN G-9Guest Information Display - PMS Terminal XN G-11Guest Room Calling - Hotel Attendant XX G-21Group RestrictionXN G-24Guest Station - D termXX H-8House Phone/Hot LineX— H-22Hotel Feature Transparency Over CCIS X— I-23Inter-Position Transfer 2 XN L-27Language Service XX M-6Message WaitingXX M-22Maid StatusXX M-51Manual Switching Of C.O. Incoming Call DestinationXN M-68Maid Status - Answerback XN O-6Off-hook Alarm XX O-9Overtime CallXX P-8Printer Control - Hotel Attendant ConsoleXX P-27PMS Interface - BISYNCXX P-29PMS InterfaceXX P-34Paging ConsoleX— R-9Room Cutoff XX R-10Room StatusXX R-17Room NumberingX— S-17Split Access to Outgoing XX NEAX2400 IPX Hotel Features (Continued) LEGEND X – Available — – Not Applicable N – Not Available →– Feature carried over to next software series Index Feature DescriptionNon- NetworkFCCS
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page vii S-32ScreeningXN S-49Service Call Routing XX S-74Secretarial Service - Guest StationXN S-75Suite Room Service XN S-1282nd Wake-up Call - Same Guest Station XX T-13Toll Terminal AccessXX T-21Timing StartXX V-16Voice Mail Service Via Message Center Interface (MCI)XX W-2Wake-up Announcement - HeadstartXN NEAX2400 IPX Hotel Features (Continued) LEGEND X – Available — – Not Applicable N – Not Available →– Feature carried over to next software series Index Feature DescriptionNon- NetworkFCCS
NEAX2400 IPX Hotel Feature Programming ManualPage viiiNDA-24304, Issue 1 This page is for your notes.
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 1 Introduction Introduction General Description This manual explains the Office Data Design of the Hotel System, the Numbering Plan and a description of Service features. How to Follow the Manual This manual is organized as follows: Numbering Plan This section explains the numbering plan in the hotel system. Description of Service Features This section explains how to use the hotel service features.
NEAX2400 IPX Hotel Feature Programming ManualPage 2NDA-24304, Issue 1 This page is for your notes.
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 3 Numbering Plan Numbering Plan Access Codes for various service features are determined according to the Dial Access Numbering Plan. This chapter explains the Numbering Plan, and commands related to the Numbering Plan in the Hotel System. Three types of Dial Access Numbers Station Access Numbers Special Service Access Numbers Trunk Access Numbers Basic Knowledge of Dial Access Numbers This section explains the procedure for determining these Dial Access numbers and precautions. 1. A Dial Access Number consists of an Access Level and a Number of Digits as shown below: 2. For Hotel Systems, the service to be performed is determined according to the specific Dial Access Number. 3. The Hotel System can have two Numbering Plan Development tables; one is for Administration stations and the other for Guest stations. Therefore, the Dial Access Number for Administration stations and the Dial Access Number for Guest stations can be provided independently. For example: Dial Access Numbers for Administration Station Dial Access Numbers for Guest StationTable 1 Dial Access Numbers for Administration Station DIAL ACCESS NUMBER ACCESS TO “0” Split Access To Outgoing (Operator Call) “10” Speed Calling - System “12” Call Hold “2XXXX” Guest Station (4 or 5 digits) of Main Building “3XXXX” Guest Station (4 or 5 digits) of Annex “4XXX” Administration Station (4 digits) “5XXX” Special Administration (4 digits) “8X” 2-Digits Trunk “9” C.O. Trunk “6” and “7” Vacant Level Table 2 Dial Access Numbers for Guest Station DIAL ACCESS NUMBER ACCESS TO “0” Split Access To Outgoing (Special Administration Station (STN 5000) Call ABCDEFDial Access Number: Access Level (0 through 9, *, #) Number of Digits (maximum 6 digits)
NEAX2400 IPX Hotel Feature Programming ManualPage 4NDA-24304, Issue 1 Numbering Plan Note:For the Access Level (1st digit of the Dial Access numbers) different numbers are assigned for Station Access numbers, Special Service Access numbers, and Trunk Access numbers. Station Access Numbers 1. One through six-digit station numbers are supported. 2. The NEAX2400 IPX can provide Timing Start Service. The Timing Start Service allows single-digit and multi-digit stations to use the same Access levels. For example: 2101: Guest Station Number of No. 1 Room on the 1st floor of the main building. 21001: Guest Station Number of No. 1 Room on the 10th floor of the main building. 3101: Guest Station Number of No. 1 Room on the 1st floor of the annex. 31001: Guest Station Number of No. 1 Room on the 10th floor of the annex. 3. The same station number cannot be assigned twice within the same NEAX2400 IPX, even if it is assigned to different tenants or to an Administration Station and a Guest Station. Special Service Access Numbers 1. Special Service Access numbers of one through six digits can be assigned for each Access Level. Usually, one through three digits are used. 2. The Hotel System can provide the Same Number Access (Split Access To Outgoing) service. The Same Number Access service can provide both Administration and Guest stations with the different service feature by the same number. It can also provide the same or a different service feature by the same number according to Tenant Class, Route Restriction Class (RSC) and Service Feature Class (SFC) concerned. 3. The Hotel System can provide the Floor Service. The Floor Service is a service to call the Room Service station on each floor by the same Access code. For example: Guest Station on the 1st Floor of the main building: dial “7” Calling → Room Service Station (STN 4801) on the 1F Guest Station on the 2nd Floor of the main building dial “7” → Calling Room Service Station (STN 4802) on the 2F Guest Station on the 3rd Floor of the main building dial “7” → Calling Room Service Station (STN 4803) on the 3F Table 4shows a listing of special services which require Access numbers. “13” Automatic Wake Up; Set “14” Automatic Wake Up; Cancel “2XXXX” Guest Station (4 or 5 digits) of Main Building “3XXXX” Guest Station (4 or 5 digits) of Annex “7” Floor Service “9” C.O. Trunk “4”, “5”, “6”, and “8” Vacant Level Table 3 Special Service Access Numbers DIAL CODESERVICE FEATURE FOR ADMINISTRATION STATIONSERVICE FEATURE FOR GUEST STATION “0” Operator Call Special Administration Station CallTable 2 Dial Access Numbers for Guest Station (Continued) DIAL ACCESS NUMBER ACCESS TO
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 5 Numbering Plan Note:In a case where both Entry and Cancel are specified for the same special service, different Access numbers must be assigned for Entry and for Cancel. Trunk Access Numbers 1. Trunk Access numbers ranging from one through six (1-6) digits may be assigned on an individual basis. Usually, 1-3 digits are used. 2. Trunk Access numbers are required on an individual route basis.Table 4 Trunk Access Numbers NAME OF SPECIAL SERVICE NAME OF SPECIAL SERVICE Account Code Dial Call Forwarding - Don’t Answer - Cancel Attendant Manual Override Call Hold Authorization Code/Forced Account Code Dial Call Park Access Code Automatic Wake Up - Set Call Park Local Retrieval Code Automatic Wake Up - Cancel Call Park Remote Retrieval Code Busy Out - Entry (UCD) Call Pickup Busy Out - Cancel (UCD) Call Pickup - Direct Call Back - Entry Call Waiting Call Back - Cancel Data Privacy - Entry Call Forwarding - All Calls - Entry Data Privacy - Cancel Call Forwarding - All Calls - Cancel Dial Access to Attendant Call Forwarding - Busy Line - Entry Executive Right-of-Way Call Forwarding - Busy Line - Cancel Faulty Trunk Report Call Forwarding - Don’t Answer - Entry Flash Signal Sending (CAS Main Station) Floor Service Priority Call 1 Group Announcement - Entry Priority Call 2 Group Announcement - Cancel Priority Call 3 Guest/Administration Service Priority Paging Hotel Service Speed Calling Access Individual Speed Calling: Entry Same Number Access Individual Speed Calling: Access TAS Answer Individual Trunk Access Trunk Queuing: Entry Line Load Control: Entry Trunk Queuing: Cancel Line Load Control: Cancel Voice Call Message Reminder
NEAX2400 IPX Hotel Feature Programming ManualPage 6NDA-24304, Issue 1 Numbering Plan 3. When Least Cost Routing (LCR) is utilized, LCR Access is regarded as access to an individual route; therefore an Access Number must be assigned. 4. If Answer Service is provided for Speaker and/or Radio Paging, a Paging Answer code must be assigned. Examples of a Dial Access Numbering Plans are shown inTable 5andTable 6. Table 5 Dial Access Numbering Plan for Administration Station ACCESS NUMBER FUNCTION REMARKS 0 Same Number Access (Dial Access to Attendant) Operator Call 10 Call Hold 11 Call Back (Entry) Cancel Number is “19” 12 Executive Right-of-Way 13 Speed Calling System 14 Vacant Numbers 15 16 17 18 19 Call Back (Cancel) Entry Number is “11” 2000 - 2018 4-digit Administration Station Number 3000 - 3011 4-digit Guest Station Number 4 Vacant Numbers 5 6 7 80 Vacant Numbers 81 Access to Area A Route Number: 2 82 Access to Area B Route Number: 3 83 Access to Area C Route Number: 4 84 Access to Area D Route Number: 5 85 Access to Area E Route Number: 6 86 Vacant Numbers 87 88 Access to Paging Equipment Route Number: 10