NEC Neax 2400 Ipx Hotel Feature Programming Manual
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NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 97 Direct Page Connection D-23 D-23Direct Page Connection General Description This feature allows direct loop-to-loop connection for paging, enabling the Attendant to hold an incoming (IC) call, page the desired party, then directly connect both parties after the paged party answers. Operating Procedure For IC call on a loop requiring paging 1. The Attendant presses theHOLDkey. The call is held on a loop. 2. The Attendant presses thePGkey, or dials the access code, then pages the desired party. (The Attendant holds thePGkey down for the duration of the page). To connect the held party to the paged party, (via HOUSE PHONE [H-8] or dial “0”) 1. The Attendant presses the heldLOOPkey, then presses either: a.) TheRELEASEkey. Connects the paged and held parties immediately. b.) TheTALKkey. Connects the paged party, held party, and the Attendant in a THREE-WAY CALLING [T-2] connection. 2. To release, the Attendant presses theRELEASEkey. Service Conditions 1. In a MULTIPLE CONSOLE OPERATION [M-4], paged party responses are directed to the proper Attendant via the INTER-POSITION TRANSFER [I-5] feature. 2. This feature is also available for internal calls. 3. The PA-M87 (DPI: Direct Page Interface) is required if the ConsolePGkey is used.
NEAX2400 IPX Hotel Feature Programming ManualPage 98NDA-24304, Issue 1 D-23 Direct Page Connection Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 73b 0Type of Paging Service (only for calling) b 1b0b1b0 0 0 = NoAnswer 1 0= Delay 0 1 = None Delay 1 1 = Delay with Paging Transfer b1 b2 Radio Page Number (NEAX2400 IPX, 1 IMG = 2 Digits only) 0/1 = 2 digits/3 digits b 3Paging Cancel Code 0/1 = Individual Paging Route Codes/Common to all Paging Routes b 4Radio Paging - station number is automatically sent. 0/1 = Out/In Service b 5Radio Paging - Automatic Re-Paging 0/1 = In/Out Service b 6 Attendant answers the Automatic Recall; the calling station number is displayed on Console. 0/1 = Required/Not Required b 7Console - Loop to Loop Connection (Meet-Me Paging - Attendant service) 0/1= Out/In Service 2SYS2 ASYD INDEX 6b 0 Message Center Interface service when terminating to a UCD Group 0/1 = Out/In Service Note: When Direct Page Connection service is provided at more than two sets of ATTCON,b 5should be set to 1. b1 Not used b2 b3 b4Call Origination Restriction of Station upon Setting Call Forwarding-All Calls 0/1 = Required/Not Required b 5 Inter-Position Transfer service 0/1 = Out/In Service Note: b5should be set to “1” when Direct Page Connecting service is provided at more than two sets of Consoles. b6Not used b 7 Call Forwarding-Don’t Answer service when the Console transfers call before called station answers 0/1 = Out Service (Recall to Console)/In Service STEP CMND EXPLANATION 3AANP or AGNPAssign minimum necessary number of digits for the first number of the paging access code. 4AASP or AGSPAssign the paging access code to the paging trunk. (CI = N, SRV = OGC, RT = )
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 99 Direct Page Connection D-23 5ARTDAssign the paging route data. (OSGS = 2, ONSG = 1, TCL = 8, L/T = 1) 6 ATRK Assign the LENS data of the Paging trunk. 7 MBTK Make idle the assigned Paging trunk. 8ASATAssign the Individual Attendant Access number. (The number is used as the paging answer code.) 9 ARSC Allow the connection between the station RSC and incoming trunk route. STEP CMND EXPLANATION
NEAX2400 IPX Hotel Feature Programming ManualPage 100NDA-24304, Issue 1 D-24 Direct Paging D-24Direct Paging General Description This feature eliminates the need for the Attendant to dial for paging access. While pressing thePGkeyonthe Console, the Attendant is directly connected to customer-provided paging equipment. Operating Procedure To establish connections to paging equipment, press thePGkey on the console and page the desired party. Service Conditions 1. Paging equipment is to be customer provided. 2. The PA-M87 (DPI: Direct Page Interface) circuit card is required. This circuit card provides an interface between the paging equipment and the NEAX2400 IPX. 3. A maximum of six consoles can be connected to the paging equipment via each DPI card. Assignment Procedure None.
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 101 Direct Service Set/Reset D-25 D-25Direct Service Set/Reset General Description When the Attendant responds to Guest calls via theGSTorANSWERkey on the Console, or when a call is answered at the Front Desk Terminal, DIRECT SERVICE is established by pressing the associated set/reset key. Station number dialing, ENTER and EXIT operations are not required. DIRECT-SERVICE SET/RESET is available for the following: AUTOMATIC WAKE-UP [A-10] DO NOT DISTURB [D-11] MESSAGE WAITING [M-6] ROOM CUTOFF [R-9] ROOM STATUS [R-10] Operating Procedure The Attendant answers an incoming Guest call via theGSTorANSWERkey, or the call is answered at the Front Desk Terminal (Guest information is displayed). The Guest hangs up after specifying the desired services. 1. The Attendant presses the desired set/reset feature key. The associated lamp illuminates. Note 2. Press theCANCLkey. The connection is terminated. Note:For AUTOMATIC WAKE-UP [A-10], dial required time after Step 1 and press ENTER. Service Conditions 1. SET/RESET can be established for one or all of these services simultaneously (any combination), prior to pressing theCANCLkey. a.) The keys on the Attendant Console are shown inFigure 4. Figure 4 Key Pattern on the Attendant Console b.) The keys on the Desk Console (with hotel/motel add-on module) are shown inFigure 5. Figure 5 Key Pattern on the Desk Console 2. DIRECT SERVICE SET/RESET is available after a Guest station calls the Attendant or the Front Desk Terminal, and until the attendant presses theCANCLkey. The Guest station is not required to remain connected for the service to be initiated. WKUP DD MW RCCHK INAUD CHK OUTSTS WKUP DD MW RC SET RESET WUSDDSRCSMWS WURDDRRCRMWRCKOUTSTS AUDCKIN
NEAX2400 IPX Hotel Feature Programming ManualPage 102NDA-24304, Issue 1 D-25 Direct Service Set/Reset Assignment Procedure Refer to “Assignment Procedure” for DO NOT DISTURB [D-11], MESSAGE WAITING [M-6], AUTOMATIC WAKE-UP [A-10], or ROOM CUTOFF [R-9].
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 103 Direct Station Selection D-26 D-26Direct Station Selection General Description Ten DIRECT STATION SELECTION (DSS) keys are provided on the Console for direct access to frequently called Administration or service stations such as restaurant, valet, maid, etc. Operating Procedure Press the loop and the desiredDSSkeytooriginateacall. Service Conditions 1. A maximum of ten keys are provided for DIRECT STATION SELECTION on each Console. 2. DSS stations are assigned via the MAT for each console individually. 3. DSS keys cannot be used in setting MESSAGE WAITING [M-6], DO NOT DISTURB [D-11], AUTOMATIC WAKE-UP [A-10], or similar services. 4. A maximum of 14 digits can be assigned per DSS key. Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 161b 0Don’t Disturb Override key on Console 0/1 = Out/In Service b 1Message Waiting Lamp in Service 0/1 = Out/In Service b 2Language Service 0/1 = Out/In Service b 3Screening Service 0/1 = Out/In Service b 4Not used b 5DSS (Direct Station Select) Key on the Console 0/1 = Out/In service b 6Timing Start using “#” Code 0/1 = Ineffective/Effective b 7Timing Start using “*” Code 0/1 = Ineffective/Effective STEP CMND EXPLANATION 2 ADSS Assign called station data and Console Key Number data for each Hotel Console.
NEAX2400 IPX Hotel Feature Programming ManualPage 104NDA-24304, Issue 1 D-88 Directory Assistance Interface D-88Directory Assistance Interface General Description This feature allows the Console operator to search for the station number of a Guest via the PMS terminal. The Console must have a PMS terminal dedicated to directory assistance. The Guests name, station number, and other information normally exchanged between the PMS and NEAX2400 IPX are entered into the PMS data base at Check-In. The PMS will inform the NEAX2400 IPX of the Guests station number and that number is displayed at the Console. The attendant may now call that Guest. Operating Procedure Originating Calls 1. The attendant presses theLOOPkey. 2. The attendant enters the called partys name into the PMS terminal. The PMS terminal becomes menu- driven, executing its own programs. 3. The PMS searches its database and sends the station number to the NEAX2400 IPX. Room status display comes up on the Console. 4. The attendant presses theSTARTkey. Terminating Calls 1. An incoming call terminates at the Console. The calling party requests to speak with a Guest or administrative personnel. 2. The attendant enters the called partys name into the PMS terminal. The PMS terminal becomes menu- driven, executing its own programs. 3. The PMS searches its database and sends the station number to the NEAX2400 IPX. Room status display comes up on the Console. 4. The attendant presses theSTARTkey. 5. The attendant presses theRELEASEkey. The calling party is connected to the called party. Service Conditions 1. The DIRECTORY ASSISTANCE INTERFACE (DAI) feature requires a dedicated PMS port. The PMS port used for normal text messages (Message Waiting, Check-In/Out, etc.) cannot be used for this feature. The port dedicated for DAI may also be used for the Guest Information Display feature. 2. One DIRECTORY ASSISTANCE INTERFACE PMS port is required for up to four Consoles. Two DIRECTORY ASSISTANCE INTERFACE PMS ports are required for five or more Consoles. 3. Each directory assistance terminal must be dedicated to a Console. This information is programmed into the PMS external computer. The ability to reassign directory assistance terminals to different Consoles is a feature of the PMS Directory Assistance Program. 4. If the attendant presses the keypad, the directory assistance request is invalid. 5. The data transfer between the PMS and NEAX2400 IPX is BISYNC Protocol at only 4800 or 9600 bps. The station number must be sent to the NEAX2400 IPX within 1.5 seconds of the request.
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 105 Directory Assistance Interface D-88 Assignment Procedure Note:Assign INDEX 191 when five or more PMS terminals are used and Even/Odd is determined by the last digit of the Console Number. STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 190b 0 I/O = Port designation to Host Computer b 1 b2 b3 Not Used b4 b5 b6 Transmission Protocol between PBX and Host Computer b 7 2SYS1 ASYD INDEX 191 Noteb 0I/O = Port designation to Host Computer b 1 b2 b3 Not used b4 b5 b6Transmission Protocol between PBX and Host Computer b 7 3AHSY INDEX 110b 0 Room Key Interface 0: Interface is absent (STAY/OUT is displayed) 1: Interface is present (Key status is displayed) b 1Hotel-ATT Guest Information Service 0/1 = Out/In Service b 2Not used b 3Called Number Display on the Hotel ATTCON 0/1 = Out/In Service b 4 Not used b5 b6 b7Guest Name Display-Dterm, Guest Information Display-Dterm/PMS Terminal 0/1 = Out/In Service b2b1b0b2b1b0000=Port0 011=Port3 001=Port1 100=Port4 010=Port2 101=Port5 110=Port6 111=Port7 b7b6b7b600=OutofService 10=BSC 0 1 = Level 2A 1 1 = Free Wheel b2b1b0b2b1b0000=Port0 011=Port3 001=Port1 100=Port4 010=Port2 101=Port5 110=Port6 111=Port7 b7b6b7b600=OutofService 10=BSC 0 1 = Level 2A 1 1 = Free Wheel
NEAX2400 IPX Hotel Feature Programming ManualPage 106NDA-24304, Issue 1 D-89 Direct Selection - Outside D-89Direct Selection - Outside General Description Ten DIRECT STATION SELECTION (DSS) [D-26] keys are provided on the Console for direct access to frequently called outside numbers or to emergency numbers such as fire, police, or ambulance. Operating Procedure To originate a call, pressLOOPkey and the desiredDSSkey. Service Conditions 1. A maximum of ten keys are provided for DIRECT STATION SELECTION [D-26] on each console. 2. DSS outside numbers are assigned via the MAT for each console individually. 3. DSS keys cannot be used in setting MESSAGE WAITING [M-6], DO NOT DISTURB [D-11], AUTOMATIC WAKE-UP [A-10], or similar services. 4. A maximum of 14 digits can be assigned per key. 5. DIRECT STATION SELECTION [D-26] services remain intact. Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 161b 0Don’t Disturb Override key (DDO) on Console 0/1 = Out/In Service b 1Message Waiting Lamp in Service 0/1 = Out/In Service b 2Language Service 0/1 = Out/In Service b 3Screening Service 0/1 = Out/In Service b 4Not used b 5DSS (Direct Station Section) Keys 0/1 = Out/In Service b 6Timing Start using “#” Code 0/1 = Ineffective/Effective b 7Timing Start using “*” Code 0/1 = Ineffective/Effective STEP CMND EXPLANATION 2 ADSSAssign the called-side party to be accommodated to each DSS key. DC:CalledNumber=1to14digits When assigning an external line party, the Trunk Access Code should be included in the “Called Number”tobeassigned.