NEC Neax 2400 Ipx Hotel Feature Programming Manual

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 217
Screening S-32
2SYS1
ASYD
INDEX
161b
0Don’t Disturb Override key on Console
0/1 = Out/In Service
b
1Message Waiting Lamp in Service
0/1 = Out/In Service
b
2Language Service
0/1 = Out/In Service
b
3Screening Service
0/1 = Out/In Service
b
4Not used
b
5DSS (Direct Station Section) Keys on Console
0/1 = Out/In service
b
6Timing Start using “#” Code
0/1 = Ineffective/Effective
b
7Timing Start using “*” Code
0/1 = Ineffective/Effective STEP CMND BIT EXPLANATION 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 218NDA-24304, Issue 1
S-49 Service Call Routing
S-49Service Call Routing
General Description
The SERVICE CALL ROUTING feature allows several extensions to be assigned the same number with different
terminations by differentiating between a main building and annex, or between floor numbers. This makes it
possible to set up service stations that are assigned the same number at several places in the hotel.
Operating Procedure
To call a service station
1. Dial the feature access code for the required service. The call terminates to the service station assigned
beforehand, according to building and floor.
Service Conditions
1. This service may be used for the following number of buildings and floors:
Buildings: Maximum of 4
Floors: Floor 1 to 127 and basement 1 to 127 for each building.
2. The maximum number of 16 access code numbers can be assigned. Each access code can have multiple
terminations based on building and floor location.
Assignment Procedure
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX
165b
0Port Number of connecting the Hotel Printer Command Service
b
2b1b0b2b1b0
0 0 0= Port 0 0 1 1 = Port 3
0 0 1= Port 1 1 0 0 = Port 4
0 1 0= Port 2 1 0 1 = Port 5
110=Port6
111=Port7 b
1
b2
b3Hotel Printer Command Service
0/1 = Not Required/Required
b
4Automatic Wake-Up - Hotel Attendant Assistant
0/1=Out/InService
b
5Wake-Up Guest Station Priority Service
0/1 = Not Provided/Provided
b
6Wake-Up information printout
b
7Floor Service
0/1 = Out/In Service
STEP CMND EXPLANATION
2AGSPSID56No:0-15
3 AGST Assign Floor, Annex, Ground/Underground.
4 ASPF Define floor service “No:” from AGSP. 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 219
Secretarial Service - Guest Station S-74
S-74Secretarial Service - Guest Station
General Description
This feature allows the Console to temporarily set two or more Guest stations to operate in a boss/secretary
arrangement. All calls to the boss are diverted to the secretary. The secretary may screen the calls and then transfer
the call to the boss or just take messages.
Operating Procedure
To set SECRETARIAL SERVICE - GUEST STATION from the Hotel Console
1. Press theSCS(Secretary Service) key. The following is displayed at the Console:
2. Dial the secretary’s station number. The display changes to show the secretary’s station number:
3. Press theENTERkey. The display changes as follows:
4. Dial the boss’ station number. The display changes to show the boss’ station number:
5. Press theENTERkey. The display changes as follows:
6. Press theEXITkey.
Note:When multiple boss’ stations are set for one secretary station, repeat Steps 2 and 3 above. The display shows
1:N.
To cancel SECRETARIAL SERVICE - GUEST STATION from the Hotel Console
1. Press theSCRkey. The following is displayed at the Hotel Console:HH:MM BOSS-SECRETARY ENT
HH:MM BOSS-SECRETARY ENT
XXXX
HH:MM SEC:XXXX BOS:
NEW
HH:MM SEC:XXXX BOS:
NEW
XXXX
HH:MM SEC:XXXX BOS: XXXX
1:1 OK
HH:MM BOSS-SECRETARY CLR. 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 220NDA-24304, Issue 1
S-74 Secretarial Service - Guest Station
Operating Procedure (cont’d)
2. Dials the secretary’s station number. The display changes to display the secretary’s station number:
3. Press theENTERkey. The display changes as follows:
4. Press theENTERkey. The display changes as follows:
5. Press theEXITkey.
To call the Secretary Station from the Boss’ Station
1. Boss’ station lifts the handset. Boss’ Station receives dial tone.
2. Boss’ Station dials the access code of secretarial service. Boss’ Station receives Ring Back Tone.
Secretary Station is ringing.
3. Secretary Station lifts the handset to answer the call. Boss’ Station and Secretary station talk with each
other.
4. Boss’ Station or Secretary Station replaces the handset. The call is released.
To call the Boss’ Station from the Secretary Station
1. Secretary Station lifts the handset. Secretary station receives dial tone.
2. Secretary Station dials the access code of secretarial service. Secretary Station receives Ring Back Tone.
Boss’ Station is ringing.
Note
3. Boss’ Station lifts the handset to answer the call. Boss’ Station and Secretary Station talk with each other.
4. Boss’ Station or Secretary Station replaces the handset. The call is released.
Note:When more than one Boss’ Station are set, dial the Station number of each Boss after dialing access code.
To transfer an incoming call from the Secretary to Boss
1. The secretary receives an incoming call for the boss. The secretary switchhook flashes and dials the
transfer access code. If only one boss has been assigned, the call is transferred.
2. If two or more bosses have been assigned, the secretary dials the specific boss’ station number.
Service Conditions
1. AUTOMATIC WAKE-UP [A-10] and VIP WAKE-UP calls go to the boss station, not to the secretarys
station.HH:MM BOSS-SECRETARY CLR.
XXXX
HH:MM SEC:XXXX BOS: XXXX
1:1
HH:MM BOSS-SECRETARY CLR. 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 221
Secretarial Service - Guest Station S-74
Service Conditions (cont’d)
2. The Console Check-In/Checkout keys are replaced by the Secretary Service Set and Secretary Service
Reset keys (depending on system data).
Figure 14 Check-In/Checkout Keys Replaced by Secretary Service Set/Reset (SCS, SCR)
3. The attendant is unable to originate a call directly to the boss.
4. Only Guest can be assigned this feature.
5. Setting of secretarial service can be performed via the PMS terminal.
6. The Boss and Secretary’s stations can call each other even if “DO NOT DISTURB” [D-11] is set. If the
secretary has DD set, calls directed to the Boss follow DD programming in ASYD.
7. The secretary can dial a Busy Out code at anytime, and all calls directed to the boss’ station ring at the
Boss’ Station. The secretary must dial the Busy Out Cancel code to begin receiving the Boss calls.
8. Multiple Boss’ Stations can be set for a Secretary’s Station. (The number of boss’ stations is not limited.)
9. An incoming call to the Boss’ Station is automatically transferred to the secretary’s station. If the
secretary’s station is busy, the caller hears the busy tone. If the secretary has Call Forward - Busy set, the
call rings at the CFW - Busy destination.
Assignment Procedure
STEP CMND EXPLANATION
1AANP
or
AGNPAssign the minimum necessary number of digits for the first number of the Boss-Secretary Call Access
Code.
2AASP
or
AGSPAssign the Boss-Secretary Call Access Code.
SID = 36, STATE = 34
SID = 36, STATE = 35Busy Out Set
SID = 36, STATE = 36Busy Out Cancel
WKUP DD MW RCCHK
IN
CHK
OUTAUD
RC
WKUP DD MWSTS
SET
RESET
WKUP DD MW RC AUD
RC
WKUP DD MWSTS
SET
RESET
SCS
SCR 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 222NDA-24304, Issue 1
S-75 Suite Room Service
S-75Suite Room Service
General Description
The SUITE ROOM SERVICE feature allows up to four analog stations to serve one suite room. Each telephone will
have its own station number. One station is designated as the primary station. When the primary station is called,
any secondary station in the suite may answer.
Operating Procedure
To answer a call
1. When a call is directed to the primary station, all telephones in the suite room ring simultaneously. The
call is connected to the telephone that answers first. The other telephones stop ringing.
To originate a call
1. Each of the telephones in the suite room can originate a call independently.
Service Conditions
1. Each of the telephones in a suite is given an independent station number. One of these is assigned as the
primary station, the others are regarded as secondary to the primary.
2. The primary station number can either be the actual station number of the telephone assigned as the
primary telephone, or a phantom number given to the suite room.
3. The maximum number of analog telephone circuits that can be accommodated in a suite is four circuits.
4. For secondary stations, either of the following procedures can be selected on a system-wide basis:
a.) A secondary station in the suite may be dialed directly. Only the secondary station will ring and
only the secondary station may answer.
b.) Secondary station may only be rung from the Console or Special Administration D
term.
5. The primary station may originate a call independently.
6. If the primary station is busy, an incoming call to the primary will, depending on system data, allow one
of the following:
a.) Ring idle secondary stations.
b.) The caller hears busy tone.
c.) The call is transferred to the Console.
7. The station number displayed on the D
termor Console is the primary station number or phantom number,
regardless of the telephone used in the suite room.
8. There is no limitation to the number of suites in a NEAX2400 IPX.
9. If digital remote units are used for suite room service, ringing cannot be synchronized.
10. PMS registers all hospitality activity against the primary station.
a.) Maid service - May be dialed from any suite room phone.
Single Suite Room
201 202 203 204
PILOT NO 200
: Primary Station
: Secondary Station 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 223
Suite Room Service S-75
Service Conditions (cont’d)
b.) MESSAGE WAITING [M-6] - This feature is set or cancelled against the primary station or
phantom number. When set, all suite room stations will display the MESSAGE WAITING [M-6]
indication.
c.) AUTOMATIC WAKE-UP [A-10] - This feature is set or cancelled against the primary station.
When the wake-up call arrives, it will ring all suite room phones.
d.) DO NOT DISTURB [D-11] and ROOM CUTOFF [R-9] - These features are set or cancelled
against the primary station or phantom number.
11. When the Console dials the primary station, theDSSkeys and lamps are used in the operation. The status
of the suite room phones appear on the DSS lamps. Ringing is generated at the suite room phones when
theSTARTkey is pressed. If a primary or subsidiary phone DSS key is pressed, only the corresponding
phone will ring. A busy suite room station will show flashing on the DSS lamp and an idle suite room
phone will show solid.
Figure 15 DSS Busy Lamps on Attendant Console and Desk Console
12. When the Console dials a secondary station, the status of that station displays on the firstDSSkey only.
To initiate ringing at the secondary station, the attendant must press the firstDSSkey or theSTARTkey.
13. A delay will occur between the time the station status is displayed on the Console and the time the
attendant presses theDSSorSTARTkey. The status is not updated. Blocking may occur because another
station in the NEAX2400 IPX has called the primary or secondary station.
14. A system option allows for only the primary station to ring in a suite room. Any phone in the suite room
may still answer.
15. Console and D
termcalled number displays will show the primary station only, regardless of the actual
station connected.
16. Ringing cycles are controlled by the line card. If suite rooms are not serviced by a common line card, ring
will not be synchronized.
17. For the DIRECT STATION SELECTION (DSS) [D-26] display to be available, the GUEST ROOM
CALLING - HOTEL ATTENDANT [G-11] must be programmed into the system data.
18. When a D
termis used in a suite:
a.) The D
termmust have the my line.
b.) MULTIPLE LINE OPERATION - Dterm[M-20D] service is available.
c.) The Dtermshould be designated as the primary station of the suite room.
19. The primary station number of the suite room must be assigned as the my line number of the Dterm.When
one Dtermis used in a suite (sub lines will be virtual stations):
a.) The my line number will be the prime line number, and it should be assigned as the primary
station number of the suite room.
b.) The primary station number is used for the interface to PMS.
c.) All sub lines are assigned as Guest room stations.
d.) Incoming calls terminate to the prime line (my line).
7500 7501 7502 7503
PrimarySecondaries
S3S4 S2 M1
M1S2
S3
S4
DSS/BLF keys on
Desk Console 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 224NDA-24304, Issue 1
S-75 Suite Room Service
Service Conditions (cont’d)
e.) If a primary station is busy, an incoming call to the primary will, depending on the system
parameters, allow one of the following:
 Ringing idle secondary stations.
 The caller hears busy tone.
f.) For originating a call, one of several lines may be selected.
g.) The maximum number of multiple lines that can be set to a D
termis four.
20. When a few Dterms and a few analog telephones (up to 4) are used in a suite room: (Example: Two stations
of the primary and secondary 1 are Dterms.)
a.) The my line number of the primary station will be the prime line number. The my line number of
the primary station is assigned to the prime line of the secondary station 1.
b.) The my line number of the primary station is assigned as the primary number of the suite room,
and the other lines are assigned as secondary station number.
c.) The primary station is used for the interface to PMS.
d.) All lines are assigned as Guest stations.
e.) Incoming calls terminate the primary station of a suite room. The key indication and ringing
status of each telephone are as follows:
Note:It is possible to set no-ringing by system data.
f.) Any phone in the suite room may answer. When using D
terms, a Guest may answer on the line
indicating termination. In this case the primary station may answer on my line, and the secondary
station1mayanswerontheprimeline.
g.) If the primary station is busy, an incoming call will, depending on the system parameters, allow
one of the following:
 Ringing idle secondary stations.
 The caller hears busy tone.
KEY INDICATION RINGING
Primary My line Rung
Secondary 1 Prime line Rung
Secondary 2 – Rung
Note
Secondary 3 – RungNote 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 225
Suite Room Service S-75
Assignment Procedure
STEP CMND BIT EXPLANATION
1AHSY
INDEX
111b
0Fixed Data
b
1
b2Restriction for hooking when an outgoing C.O. line call has originated from a suite room
0/1 = Restriction/No Restriction
b
3Setting of Message Registration Data to be sent out to the PMS
b
4b3
0 0 = The pilot number is sent out in the case of Suite Room; the Main Room Station
Number is sent out in the case of Connecting Room.
0 1 = The station Number of each station within the room is sent out. b4
b5Fixed Data
b
6
b7Connecting Room
0/1 = Out/In Service
2AHSY
INDEX
188b
0Processing for Suite Room Station/Connecting Room Station Busy
b
1b0
00=BusyTone
0 1 = An idle station within the room is called
1 0 = The call is transferred to the Console if the caller is not the console operator. b1
b2Fixed Data
b
3
b4Not used
b
5
When a call terminates to the Double Suite Room
0 = All stations ring simultaneously
1 = Alternately between Primary Suite and Secondary Suite
b
6Fixed Data
b
7Suite Room in Service
0/1 = Out/In Service 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 226NDA-24304, Issue 1
S-75 Suite Room Service
Note:To skip data entry, press the Enter key to step to the next data entry field.
3AHSY
INDEX
189b
0
Not used b
1
b2
b3
b4
b5
Suite Room Individual Station Calling
0 = A Suite Room individual station can be called from a Guest Station,
Administration Station, and Console.
1 = A Suite Room individual station can be called from a Special Administration
Station and Console.
b
6
Ringing for Connecting Room General Call
0 = Sending to all stations
1 = Sending to the station in the main room in the case of the Connecting Room;
sending to the Primary station in the case of a Suite Room
b
7
Number to be dialed for a general calling of the stations in the Suite Room
0 = Primary Station Number or Pilot (Phantom) Number
1 = Only Pilot (Phantom) Number
STEP CMND EXPLANATION
4 AGST Assign Guest Stations.
5AHSUAssign the Guest Stations as the Suite Room Station.
Parameters
TN:Tenant
TYPE:Suite Room Type (S = Single Suite Room)
PHANTOM:Phantom NumberNote
M1:Primary Guest Station Number
S2-S4:Secondary Guest Station NumberNote STEP CMND BIT EXPLANATION