NEC Neax 2400 Ipx Hotel Feature Programming Manual

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 117
Emergency Call Monitor - Attendant E-21
E-21Emergency Call Monitor - Attendant
General Description
EMERGENCY CALL MONITOR - ATTENDANT alerts the hospitality console operator that a Guest has placed
a call to an emergency service such as 911. The name and room number of the Guest display on the console.
Operating Procedure
1. Guest dials 911. The console emergency call trunk LED (trunk group busy lamp) illuminates.
2. The console operator presses either theLOOPorTKSLkey.
a.) The operator dials either the trunk route and identification (TKSLkey pressed), or station number
(LOOPkey pressed) of the call to be interrupted. Console operator hears busy tone.
3. Console operator presses theBVkey. A two-burst tone is sent to the interrupted parties, and the operator
enters into a a three-way conference with the parties. The table below shows the various information that
displays on the console at this time.
4. To terminate the conference call, the console operator presses theRELEASEkey.
Service Conditions
1. An external bell or buzzer can be connected to the emergency trunk through a relay to provide an audible
tone to the console operator when the trunk is seized.
2. Service conditions for ATTENDANT OVERRIDE [A-7] and BUSY VERIFICATION [B-3] also apply
for EMERGENCY CALL MONITOR - ATTENDANT. (For details on [A-7] and [B-3] refer to the
NEAX2400 IPX Feature Programming Manual.
3. The NEAX2400 IPX can be programmed so the hospitality console operator only needs to dial a specific
code after pressing theTKSLkey, instead of the trunk route and identification.
4. On outgoing trunk calls, the information on Special Service numbers may be printed (for assistance with
billing). The printout shows route and trunk, the called number, the time the call originated, and the
duration of the call. This feature can also be used to print out a list of 911 calls. For these calls to print on
the hotel printer, SMDR [S-10] must be enabled.
Assignment Procedure
WHEN THE CONSOLE OPERATOR THE CONSOLE DISPLAYS
PRESSES DIALS PRESSES NUMBER CHARACTER
LOOP Station BV Trunk ID Guest Name
TKSL Trunk BV Trunk ID Guest Name
STEP CMND EXPLANATION
1SYS1
ASYD
INDEX
9Number of Consoles
Maximum 4 per PIM 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 118NDA-24304, Issue 1
E-21 Emergency Call Monitor - Attendant
STEP CMND BIT EXPLANATION
2SYS1
ASYD
INDEX
15b
0
Number of Trunk Group (TG) Busy Lamps on Console
0=OutofService
1-F = Number of Trunk Groups (1 - 10) b1
b2
b3
b4
Not used b5
b6
b7
3SYS1
ASYD
INDEX
68b
0Operating method for busy station service (Call back, Executive Right-of-Way, etc.)
0/1 = SHF + Access Code/Last Digit + Access Code
b
1
Operating method for Individual Trunk Access (ATT) service
0 = Route No. + Trunk No.
1 = C.O. Code (as assigned via command “ACOC”)
b
2Ringing Signal type for TAS indicator
0/1 = Interval/Continuous
b
3OG Trunk Queuing (On-Hook) Automatic Cancel
0/1 = Out/In Service
b
4TKSL key on the Console (for Individual Trunk Access service)
0/1 = Not in service/In service
b
5Not used
b
6Ground Button (GB) used for SHF
0/1 = Not Required/Required
b
7
OG call operation
-
B
7VIA
CONSOLEDIRECT DIAL
ACCESS
0 Off-Hook Off-HookwithpressingGB
1 Off-Hook with pressing GB Off-Hook 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 119
Emergency Call Monitor - Attendant E-21
4SYS2
ASYD
INDEX
0b
0Restriction Data of Station Busy Services can be designated as indicated below:
R: Restricted A: Allowed b
1
b2Not used
b
3Attendant Override service
0/1 = Out/In Service
b
4Busy Verification (Console) service
0/1 = Out/In Service
b
5
Not used b6
b7
5
ASYD
SYS 1
INDEX
172b
1Message registration (SMDR) information sent to/from PMS.
0/1 = No/YesNote 1
6AHSY
INDEX
109b
0Not used
b
1
Charging Method of Console (If No. 7 CCIS service is provided, “1” must be assigned)
0 = “9” + “Trunk Number”
1 = Specific Attendant Number
b
2When Administration or Guest Station dials the unused number or the dead level number
0/1 = -/Call is automatically transferred to Console
b
3Not used
b
4Emergency Call Monitor
0/1 = Out/In Service
b
5Busy Status Display - Console
0/1 = Out/In Service
b
6Front Desk Terminal (FDT) Feature keys
0/1 = Fixed/Flexible
b
7Not used
7
AHSY
INDEX
183b
6Enable special number message registration
0/1 = No/YesNote 1 STEP CMND BIT EXPLANATION
B1B0
CALL
BACKEXECUTIVE
RIGHT-OF
WAYCALL
WAITING-
ORIGINATINGVOICE
CALL
(DTERM)MESSAGE
REMINDER
(DTERM)
00 R R R R R
01 A R A A A
10 R A A A A
11 A A A A A 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 120NDA-24304, Issue 1
E-21 Emergency Call Monitor - Attendant
Note 1:These steps are not required if the call to 911 service does not print to the hotel printer.
Note 2:The number entered will automatically print on the hotel printer when the call is completed. (Trunk is
released and SMDR is output.) This works in conjunction with AHSY Index 183, bit 6. SMDR must be in
service. 8
AHSY
360b
0Special Number Message Registration Entry
Block 1
First Digit = 1 through 0 (1h - Ah)Note 2 b
1
b2
b3
b4Special Number Message Registration Entry
Block 1
Second Digit = 1 through 0 (1h - Ah)Note1Note2 b
5
b6
b7
9AHSY
361b
0Special Number Message Registration Entry
Block 1
Third Digit = 1 through 0 (1h - Ah)Note 2 b
1
b2
b3
b4Special Number Message Registration Entry
Block 1
Fourth Digit = 1 through 0 (1h - Ah)Note1Note2 b
5
b6
b7
STEP CMND EXPLANATION
10 ATGL Assign the trunk group to an LED on the console.
11 ASFCExecutive override (SFI4) and Attendant Camp-On (SFI11) must be allowed for Guest room’s
SFC. STEP CMND BIT EXPLANATION 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 121
Guest/Administrative Service G-1
G-1Guest/Administrative Service
General Description
This feature enables stations to be classified as Guest stations and administration stations, and to use the respective
numbering plan. This allows a Guest station to call an Administration Station by using a feature access code.
Operating Procedure
No manual operation is required.
Service Conditions
1. Calls between two Administration stations can be performed using the same procedure as for an ordinary
station-to-station call.
2. A call between an Administration and a Guest Station is allowed by editing the received number on the
basis of digit addition and/or deletion information, which is registered in the NEAX2400 IPX for the
corresponding access code. A maximum of 15 editing patterns can be registered in system data.
Assignment Procedure
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX
160b
0Hotel Feature required (Fixed Data)
b
1Hotel Service kind (Fixed Data)
b
2Length of Room Status Memory
0/1 = 8 byte/24 byte
b
3Pattern of Key Arrangement on Console
(Refer toFigure 4) (Usually, 00)
b
4
b5Guest Name Service
0/1 = Out/In Service
b
6
Numbering Plan Data Table of Guest and Administration stations
0/1 = Separate/Common
Note:
If the data is assigned as 1, only use commands AANP & AASP to assign
Administration and Guest Numbering Plan. If data 0 is assigned, use
AANP & AASP for Administration Numbering Plan, and AGNP & AGSP
for Guest Numbering Plan.
b7Fixed “0”
STEP CMND EXPLANATION
2AGNP
or
AANPAssign minimum necessary number of digits for the first number of the Guest/Administrative
Service. 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 122NDA-24304, Issue 1
G-1 Guest/Administrative Service
3AGSP
or
AASPAssign the Guest/Administrative Service access code.
(SRV = SSCA, SIDA = 56, PNO, A/G = 0/1)
Note 1:When a Guest station calls an administration station, assign data “0” at A/G.
Note 2:SID: 36, STATE: 32 can be used to allow Guest stations to call administration
stations when a split numbering plan is used. If this is set, it is not necessary to
program AOSP.
4 AOSP Skip the access code of AGSP SIDA = 56. STEP CMND EXPLANATION 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 123
Group Service Through PMS G-4
G-4Group Service Through PMS
General Description
Group service information is entered via the PMS and forwarded to the NEAX2400 IPX for storage. This enables
the Console, or predetermined Special Administration Stations, to activate various ANNOUNCEMENT
SERVICES [A-15] on a group basis. Ten different types of announcements can be provided for group service.
System limitations are as follows:
64 Groups standard
80 Guest rooms per group maximum for 1 IMG configuration
255 Guest rooms per group maximum for 4 IMG configuration
10 Announcement types maximum
1 Digit maximum for announcement-type code (0-9)
6 Digits maximum for group code
If PMS Language Service is used, announcements can be provided according to a groups language. The language
information is entered from the PMS terminal.
Operating Procedure
To set GROUP SERVICE THROUGH PMS from a predetermined Special Administration Station
1. Lift the handset. Receive dial tone.
2. Dial the Group Announcement code. Hear special dial tone.
3. Dial time (24-hour time). Hear second dial tone.
4. Dial ID code (if used). Hear special dial tone.
5. Dial Group code and Group Announcement type code. Receive service set tone.
6. Hang up.
Note:If ID codes are not used, special dial tone will be heard after Step 3.
To cancel GROUP SERVICE THROUGH PMS from a predetermined Special Administration Station
1. Lift the handset. Receive dial tone.
2. Dial the cancel code for Group Announcement. Hear second dial tone.
3. Dial the ID code (if used). Hear special dial tone.
4. Dial the Group code. Receive service set tone.
5. Hang up.
Note:If ID codes are not used, special dial tone is heard after Step 2.
To set from the Console
1. Press theWKUPkey (set). The associated lamp illuminates.
2. Dial the time. The console displays the time using a 12-hour clock.
3. Dial the Group Announcement set code.
4. Press theENTERkey.
5. Dial the Group code plus Group Announcement type code. The console displays the information.
6. Press theENTERkey.
7. Press theEXITkey. The lamp and display are extinguished.
To cancel from the Console
1. Press theWKUPkey (reset). The associated lamp illuminates.
2. Dial the Group Announcement cancel code. 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 124NDA-24304, Issue 1
G-4 Group Service Through PMS
Operating Procedure (cont’d)
3. Press theENTERkey. The associated lamp illuminates.
4. Dial the Group code. The console displays the information.
5. Press theENTERkey.
6. Press theEXITkey. The lamp and display are extinguished.
Service Conditions
1. The PMS must be able to supply the NEAX2400 IPX with group service information. This information is
entered from the PMS terminal and forwarded to the NEAX2400 IPX.
2. This feature requires a Digital Announcement Trunk (DAT) package.
3. All announcement times are to be set per group at five-minute intervals in 24-hour time. For example:
7:50 AM = 0750
7:55 AM = 0755
8:00 AM = 0800
1:00 PM = 1300
4. Ringing duration can vary between 15, 30, 60, and 120 seconds, depending on data assignment.
5. Ten types of Group Announcement services can be provided.
6. A maximum of six digits can be used for the identification code. Use of ID codes is optional and is left to
the customers discretion.
7. Group Announcements can be arranged either as continuous recordings (last-party disconnects), or as an
option, to automatically disconnect after 30 seconds. If the 30-second timing is used, an engineering traffic
study is required to determine the number of interface trunks needed to accommodate each recording
channel. (This arrangement requires more than one interface trunk per announcement channel.)
8. Group Wake-Up Announcements can be arranged as AUTOMATIC WAKE-UP [A-10] or WAKE-UP
ANNOUNCEMENT - HEADSTART [W-2]. When Group Wake-Up Announcements are executed and
answered, if the D
terms are used for the Guest stations in a group, the LCDs display as below (only when
announcement type code is 0):
WAKE UP
(Time and Date)
>>> 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 125
Group Service Through PMS G-4
Assignment Procedure
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX
160b
0Hotel Feature required (Fixed Data)
b
1Hotel Service kind (Fixed Data)
b
2Length of Room Status Memory
0/1 = 8 byte/24 byte
b
3Pattern of Key Arrangement on Console
(Refer toFigure 4) (Usually, 00)
b
4
b5Guest Name Service
0/1 = Out/In Service
b
6Numbering Plan Data Table of Guest Station and Administration Station
0/1 = Separate/Common
b
7Fixed “0”
2SYS1
ASYD
INDEX
164
b0Number of Digits of all Hotel ID Code (This data is effective when b7=1.)
b1
b2
b3ID Code for setting/cancelling Maid Status
0/1 = Not Required/Required
b4Number of Digits of Group Code (PMS option)
b5
b6
b7
ID Code for setting/cancelling Automatic Wake Up or Group Announcement from
a Special Administration Station
0/1 = Not Required/Required
3SYS1
ASYD
INDEX
168b
0Group Announcement Service through PMS
0/1 = Out/In Service
b
1Audit Reports (for Hotel system)
0/1 = Out/In Service
b
2Not used
b
3
b4Off-Hook Alarm (service)
0/1 = Out/In Service
b
5Destination for Off-Hook Alarm Termination
0/1 = Console/Station
b
6Destination for Priority Call Termination
0/1 = Console/Station
b
7Not used
b2b1b0b2b1b0000=Notused 1 0 0 =4digits
0 0 1 = 1 digit 1 0 1 = 5 digits
010=2digits 1 1 0 =6digits
011=3digits 1 1 1 =Notused
b6b5b4b6b5b4000=Notused 1 00= 4digits
0 0 1 = 1 digit 1 0 1 = 5 digits
010=2digits 1 10= 6digits
011=3digits 1 11= Notused 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 126NDA-24304, Issue 1
G-4 Group Service Through PMS
Note:Group assignment and Group Code assignment are executed at PMS terminal.
STEP CMND EXPLANATION
4 AANPAssigns minimum necessary number of digits for the first number of the Group Service Access
Code.
5 AASPAssigns the Group Service Access Code.
 To Set: SRV = 2(SSC), SID =50
 To Cancel: SRV = 2(SSC), SID = 51
6 ASFC SFI 42: Allow for Stations in Group
7ARTDAssign the route data of the trunk that interfaces with the announcement unit
(LSG = 5).
8 ATRK Assign the trunk interfacing with the announcement unit.
9 MBTK Release the Make Busy of the trunk assigned in ATRK.
10 AAEDAssign the announcement equipment data to each group.
Note:
The relationship of parameter “EQP” and the group is as follows:
EQP = 22: Group 0 EQP = 27: Group 5
(for Automatic Wake-Up) EQP = 28: Group 6
EQP = 23: Group 1 EQP = 29: Group 7
EQP = 24: Group 2 EQP = 30: Group 8
EQP = 25: Group 3 EQP = 31: Group 9
EQP = 26: Group 4