NEC Neax 2400 Ipx Hotel Feature Programming Manual

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 77
Connecting Room Service C-72
C-72Connecting Room Service
General Description
This feature allows the PMS to connect two rooms on a temporary basis to act as one room. One room will act as
the primary room and the other to act as a secondary room. If suite rooms are to be connected, the primary station
in the suite room arrangement is used for connecting room purposes.
Operating Procedure
CONNECTING ROOM SERVICE assignment is made through the PMS terminal.
Service Conditions
1. Dialing the primary room phone number rings both primary and secondary room phones. Dialing the
secondary room phone number rings the secondary phone only.
2. The primary station can originate a call when the secondary station is in use, and vice versa.
3. Only two rooms may be connected. If SUITE ROOMS are connected, then up to eight stations may be
connected.
4. Primary suite room numbers are assigned when suite rooms are connected. The status of all eight stations
appears on the DSS lamps when the Console calls the connected suite rooms, if such status indicators are
assigned through system data.
5. This feature essentially provides for suite room service on a temporary basis for answering incoming calls.
CHECK-IN/CHECKOUT [C-23], MAID STATUS [M-22], MESSAGE WAITING [M-6],
AUTOMATIC WAKE-UP [A-10], DO NOT DISTURB [D-11] and ROOM CUTOFF [R-9] must be set
or reset independently for each room.
6. PMS message registration (billing) must be done separately for connecting rooms.
7. When CONNECTING ROOM SERVICE is cancelled by the PMS terminal, the other hospitality statuses
remain unchanged. CONNECTING ROOM SERVICE is automatically cancelled when PMS declares the
status of these rooms as either Vacant or Out of Order.
8. CONNECTING ROOM SERVICE is also cancelled when MAID STATUS [M-22] sets the room or
primary rooms Ready to Sell or Out of Order. It is also cancelled when primary room or both rooms are
checked out (CHECK-IN/CHECKOUT [C-23]).
9. The CALLING STATION NUMBER DISPLAY [C-32] will display at either the primary or secondary
connecting room. In the case of connecting suite rooms, the display will be either the primary suite room
or the secondary suite room, depending on number dialed. For CONNECTING ROOM SERVICE, the
station number dialed will display regardless of the answering station.
10. There is no limit to the number of connecting room arrangements within a NEAX2400 IPX.
11. Three processing alternatives are available if the primary station in the connecting room is busy.
a.) The caller hears busy tone.
b.) The call is transferred to the Console.
c.) The call rings an idle station.
12. When the DD override feature is used for a secondary room, room status displays secondary room
information with the primary room number. 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 78NDA-24304, Issue 1
C-72 Connecting Room Service
Service Conditions (cont’d)
13. When the Console dials the primary station, the DSS keys and lamps are used in the operation. The status
of the connecting room phones appear on the DSS lamps. Ringing is generated at the connecting room
phones when the first DSS key is pressed or the START key is pressed. If a secondary phone DSS key is
pressed, only the corresponding secondary phone will ring. The DSS lamp on a busy connecting room
station will flash. The DSS lamp on an idle connecting room phone will show solid.
Figure 3 Console Lamps Used for Connecting Suites
14. Ringing cycles are controlled by the line card. If suite rooms are not serviced by a common line card, ring
will not be synchronized.
15. If digital remote units are used for connecting stations, ringing will be random and will not be
synchronized.
Assignment Procedure
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX
161b
0Don’t Disturb Override key on Console
0/1 = Out/In Service
b
1Message Waiting Lamp in Service
0/1 = Out/In Service
b
2Language Service
0/1 = Out/In Service
b
3Screening Service
0/1 = Out/In Service
b
4Not used
b
5DSS (Direct Station Section) Keys on Console
0/1 = Ineffective/Effective
b
6Timing Start using “#” Code
0/1 = Ineffective/Effective
b
7Timing Start using “*” Code
0/1 = Ineffective/Effective
7500 7501 7502 7503 7510 7511 7512 7513
Secondary
Primary
Connecting RoomSub
Connecting RoomPrimary
SecondaryPrimary
S3S4 S2 M1
M1S2
S3
S4
DSS/BLF keys on
Desk Console 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 79
Connecting Room Service C-72
2AHSY
INDEX
111b
0Fixed Data
b
1
b2Not used
b
3
Setting of Message Registration Data to be sent out to the PMS
b
4b3
0 0 : The pilot number is sent out in the case of Suite Room; the Main Room
StationNumberissentoutinthecaseofConnectingRoom.
0 1 : The station Number of each station within the room is sent out. b
4
b5Not used
b
6
b7Connecting Room
0/1 = Out/In Service
3AHSY
INDEX
185b
0Not used
b
1Suite Room/Connecting Room Status Display
0/1 = Out/In Service
b
2
Not used b
3
b4
b5
b6
b7
4AHSY
INDEX
188b
0
Processing for Suite Room Station/Connecting Room Station Busy
b
1b0
00=BusyTone
0 1 = An idle station within the room is called
1 0 = The call is transferred to the Console if the caller is not the console
operator. b
1
b2Fixed Data
b
3
b4Not used
b
5
When a call terminates to the Double Suite Room
0 = All stations ring simultaneously
1 = Alternately between Primary Suite and Secondary Suite
b
6Fixed Data
b
7Suite Room in Service
0/1 = Out/In Service STEP CMND BIT EXPLANATION 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 80NDA-24304, Issue 1
C-72 Connecting Room Service
5AHSY
INDEX
189b
0
Not used b
1
b2
b3
b4
b5
Suite Room Individual Station Calling
0 = A Suite Room individual station can be called from a Guest Station, Administration
Station, and Console.
1 = A Suite Room individual station can be called from a Special Administration Station
and Console.
b
6
Ringing at time of general calling in the Connecting Room or Suite Room stations
0 = Ringing all stations
1 = Ringing the station in the main room for the Connecting Room; ringing the
Primary station for a Suite Room
b
7
Number to be dialed for a general calling of the stations in the Suite Room
0 = Primary Station Number or Pilot (Phantom) Number
1 = Only Pilot (Phantom) Number STEP CMND BIT EXPLANATION 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 81
Call Information Display C-147
C-147Call Information Display
General Description
This feature allows the following information to be displayed on the Guest room DtermsLCD.Dtermmay be used
for Guest stations.
Calling/Called Station
AUTOMATIC WAKE-UP - D
term[A-10D]
ALERT SERVICE [A-57]
DO NOT DISTURB - D
term[D-11D]
DIRECT DATA ENTRY - STATION [D-107]
MESSAGE WAITING [M-6]
MAID STATUS [M-22]
ROOM CUTOFF [R-9]
2ND WAKE-UP CALL - SAME GUEST STATION [S-128]
Operating Procedure
1. Calling/Called Station Display
a.) During a call with another Guest station in progress:
b.) During a call with Administration Station in progress:
c.) During a call with the Console in progress:
d.) During a a call through Central Office in progress:
-OR-XXXX
(Time and Date)
>>>
ADM XXXX
(Time and Date)
>>>
A six digit station displays as AMXXXXXX
OPR
(Time and Date)
>>>
HH:MM DDD X
(Time and Date)
>>>
HH:MM indicates lapsed time,
X indicates trunk type (1-3 digits)
HH:MM FX X
(Time and Date)
>>>
HH:MM WATS X
(Time and Date)
>>> 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 82NDA-24304, Issue 1
C-147 Call Information Display
Operating Procedure (cont’d)
e.) During a call through Tie line in progress:
-OR-
2. For other display services, see each service feature description.
Service Conditions
1. When the Guest name two-line display is provided by the system parameters, the time display (lower line)
disappears during a call.
2. When originating a call using the ISDN terminal, the charging information is not displayed.
Assignment Procedure
Related Commands: AGCL, AGSL
STEP CMND EXPLANATION
1 AGSTAssign Guest Station Data (Hotel System)
TEC = 12/18, Room Class = 15 (Guest Station)
STEP CMND BIT EXPLANATION
2AHSY
INDEX 77Assign Hotel System Parameters
b
0LCD Indication of Wake Up time on the Dterm
0/1 = -/Remains lit
b
1LCD Indication of “DD” (Do Not Disturb) on the Dterm
0/1 = -/Remains lit
b
2LCD Indication of “RC” (Room Cutoff) on the Dterm
0/1 = -/Remains lit
b
3LCD Indication of 2nd Wake-Up time on the Dterm
0/1 = -/Remains lit
b
4
Not used b5
b6
b7
STEP CMND EXPLANATION
3AKYDAssign D
termKey data
Type:Function:WAKE UP SET (WUS) [87] Type:Function:ROOM CUTOFF SET [91]
Type:Function:DO NOT DISTURD SET [89]Type:Function:MESSAGE WAITING SET [93]
HH:MM TIE X
(Time and Date)
>>>
HH:MM CCSA X
(Time and Date)
>>> 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 83
Do Not Disturb D-11
D-11Do Not Disturb
General Description
This feature allows the Console, PMS terminal, Front Desk Terminal, Special Administration Station, or Guest
Station to temporarily place individual stations into a mode that blocks incoming calls. Outgoing calls may still be
placed from stations in DO NOT DISTURB (DD) mode.
Operating Procedure
To set DO NOT DISTURB from the Console or Front Desk Terminal
1. Press theDD(set) key. The associated lamp illuminates.
2. Dial the station number. The console displays the station number.
3. Press theENTERkey. The lamp flashes to confirm that DD is set.
4. Press theEXITkey. The lamp and station display are extinguished.
To cancel DO NOT DISTURB from the Console or Front Desk Terminal
1. Press theDD(reset) key. The associated lamp illuminates.
2. Dial the station number. The console displays the station number.
3. Press theENTERkey. The lamp flashes to confirm that DD cancellation.
4. Press theEXITkey. The lamp and station display are extinguished.
To set DO NOT DISTURB from Special Administration Station
1. Lift handset or press theSPEAKERkey. Receive dial tone.
2. Dial Enhanced DO NOT DISTURB access code. (If ID code is required, dial ID code upon receiving
second dial tone.) Receive special tone.
3. Dial the station number. Receive service set tone.
4. Repeat Step 3 for as many Guest rooms as required.
To cancel DO NOT DISTURB from Special Administration Station
1. Lift handset or press theSPEAKERkey. Receive dial tone.
2. Dial Enhanced DO NOT DISTURB cancel code. (If ID code is required, dial ID code upon receiving
second dial tone.) Receive special dial tone.
3. Dial the station number. Receive confirmation tone.
To set DO NOT DISTURB from Guest Stations
1. Lift handset. Receive dial tone.
2. Dial the DD set code. Receive service set tone.
3. Hang up.
To cancel DO NOT DISTURB from Guest Stations
1. Lift handset. Receive dial tone.
2. Dial the DD cancel code. Receive service set tone.
3. Hang up.
To obtain a printout of stations in the DO NOT DISTURB state, refer to the AUDIT REPORTS [A-26] feature
description. 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 84NDA-24304, Issue 1
D-11 Do Not Disturb
Operating Procedure (cont’d)
Note:For the Console and Front Desk Terminal only:
If an error is made in the course of key operations, press theCLEARkey and continue from Step 2 (station
dialing).
When setting or cancelling DO NOT DISTURB for two or more stations at the same time, follow the above
operating procedure for the first station. Perform Steps 2 and 3 for the remaining stations, then Step 4 to
exit from the service mode.
DIRECT SERVICE SET/RESET [D-25] is also available for this feature.
Service Conditions
1. Setting and cancelling of DO NOT DISTURB is performed by key operations at the Console, PMS
terminal, Guest station, Special Administration Station, or Front Desk Terminal.
2. An incoming call to a station in DO NOT DISTURB mode is routed to a reorder tone connection, a “Do
Not Disturb” announcement, or the Console, depending on the system data.
3. After the Guest has checked out (CHECK-IN/CHECKOUT [C-23]), DO NOT DISTURB information is
automatically erased.
4. A station in DO NOT DISTURB mode will be rung for AUTOMATIC WAKE-UP [A-10] service or for
ALERT SERVICE [A-57].
5. If a call to a station in DO NOT DISTURB mode is routed to the Console, the Attendant may be able to
connect both stations for temporary service cancellation by pressing theDD OVERkey. This aspect of
the DO NOT DISTURB feature is programmable into system data.
6. DO NOT DISTURB is provided for Guest room stations only.
7. When a station in a suite sets DO NOT DISTURB, all stations in that suite are placed in the DD mode.
8. Station in DD mode can receive calls from specific trunk routes or stations through system data
assignment.
9. Guest “Boss” and “Secretary” rooms override DD mode for calls between assigned stations.
10. When setting DO NOT DISTURB from Special Administration Station, no check is made to see if dialed
station is in DO NOT DISTURB mode or not; subsequent DO NOT DISTURB set/cancel is accepted.
11. DO NOT DISTURB set by Special Administration Station can be cancelled by Guest station, and vice
versa. 
						

							NEAX2400 IPX Hotel Feature Programming Manual
NDA-24304, Issue 1Page 85
Do Not Disturb D-11
Assignment Procedure
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX
160b
0Hotel Feature required (Fixed Data)
b
1Hotel Service kind (Fixed Data)
b
2Length of Room Status Memory
0/1 = 8 byte/24 byte
b
3Pattern of Key Arrangement on Attendant Console
(Refer toFigure 4) (Usually, 00)
b
4
b5Guest Name Service
0/1 = Out/In Service
b
6Numbering Plan Data Table of Guest and Administration stations
0/1 = Separate/Common
b
7Fixed “0”
2SYS1
ASYD
INDEX
161b
0Don’t Disturb Override key on Console
0/1 = Out/In Service
b
1Message Waiting Service
0/1 = Out/In Service
b2Language Service
0/1 = Out/In Service
b3Screening Service
0/1 = Out/In Service
b
4Not used
b
5DSS (Direct Station Section) Key on Console
0/1 = Ineffective/Effective
b
6Timing Start using “#” Code
0/1 = Ineffective/Effective
b
7Timing Start using “*” Code
0/1 = Ineffective/Effective
3SYS1
ASYD
INDEX
162b
0Destination of connection when a connection between Guest stations is restricted.
b
1
b2Destination of connection when Room Cutoff is assigned.
b
3
b4Assignment of destination for Do Not Disturb.
b
5
b6Tone to be given when a wake-up call is answered.
b
7
b1b0b1b00 0 = ROT 1 0 = Announcement
01=ATT 11=–
b3b2b3b20 0 = ROT 1 0 =Announcement
01=ATT 1 1=–
b5b4b5b40 0 = ROT 1 0 =Announcement
01=ATT 1 1=–
b7b6b7b60 0 = Music On Hold 1 0 = –
0 1 = Announcement 1 1 = – 
						

							NEAX2400 IPX Hotel Feature Programming ManualPage 86NDA-24304, Issue 1
D-11 Do Not Disturb
4SYS1
ASYD
INDEX
170b
0Room status data (b2,b1,b0) to be set at the time of Checkout
Note:
Do not assign other data.
b1
b2
b3
Assignment of Restriction Method in Do Not Disturb Status
0/1 = Restricted/Restriction Method according to RSC
Note:
If unconditional restriction is set as per the OG restriction and IC
restriction information, or if OG restriction and IC restriction are set to
Guest stations, the present Route Restriction Class is temporarily
replaced with RSC 13-15, and whether restriction is executed or not is
selected from the Restriction Table.
b4Tim ing Start
0/1 = Not Required/Required
b
5SHF from a Guest Station while talking
0/1 = Effective (goes to ORT)/Ineffective (Goes to ATTCON)
b
6
Day/Night Change of RSC
0 = Time zone changing per Day/Night Change Table (ADNR)
1 = By NIGHT key of the ATT
b
7Message Registration from Hotel Processor
0/1 = Yes/No
5SYS1
ASYD
INDEX
172b
0Message Waiting
Data transfer to/from PMS
when executing the service.
0/1 = Not to be executed/To be
executed b
1Message Registration
b
2Do Not Disturb, Room Cutoff
b
3Room Status
b
4Automatic Wake up, Group Announcement
b
5Room Change, Room Swap
b
6Room Data Change
b
7Not used STEP CMND BIT EXPLANATION
b2b1b0b2b1b00 0 0= – 0 1 0 = Cleaned
0 0 1= To be Cleaned 0 1 1 = Ready for Occupancy
ROUTE RESTRICTION
CLASS (RSC) CONDITION
13 Room Cutoff
14 Do Not Disturb
15 Room Cutoff and Do Not Disturb