NEC Neax 2400 Ipx Hotel Feature Programming Manual
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NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 47 Attendant Console With Hotel Functions A-25 15AHSY INDEX 105b 0Not used b1 b2Maid Dial service from Console 0/1 = Not Required/Required b 3Not used b 4Wake-Up Time Indication on Hotel Console 0/1 = 24-hour/l2-hour system b 5Not used b6 b7Guest Name Display on Console 0/1 = Interface Type Model 60, 90, 120/Model 90, 120 16AHSY INDEXES 101 & 102When an incoming call terminates to the Hotel/Motel Console from a Guest station of the language category corresponding to each bit. The key to which the call terminates: 0: GST1 Key 1: GST2 Key Language data is assigned on each Guest station as per the information from the PMS. 17AHSY INDEX 109b 5 Busy Status Display - Console 0/1 = Out/In Service Note: Other bits are not to be assigned for service. 18AHSY INDEX 183b 0 Setting of Hotel/Motel Console that sets Alert Service 0 Hex: Service can be set from any of the Console 1-F Hex: Service can be set only from the Console of the designated Console Number b1 b2 b3 b4 Classifying the call termination indicating keys on the basis of the Language category of the Guest at the time an incoming call from a Guest station has terminated to the Hotel/Motel Console. 0/1 = Not Required/Required b 5Not used b 6 In the case of “All Event No Printout”, the Hotel printer prints out only the information pertaining to outgoing calls. 0/1 = Out/In Service (The outgoing call data is assigned by INDEXes 360 through 367.) b 7Not used STEP CMND EXPLANATION 19AANP or AGNPAssign 1st digit for Console Access Code. (CI = N&H, NND = , BLF = 0) 20AASP or AGSPAssign Console Access Code. (CI = N&H, SRV = 2(SSC), SID = 2) 21 ATNR Release the connection restriction between the tenants. 22 ATRKAssign the LENS data for the Console. (RT = 901, RSC = 0, SFC = 0) 23 MBTK Release the trunk for console make busy. STEP CMND BIT EXPLANATION
NEAX2400 IPX Hotel Feature Programming ManualPage 48NDA-24304, Issue 1 A-25 Attendant Console With Hotel Functions 24 ARSC Release the route restriction (RSC = 0) for the Console. 25 AAKPFunction 6 = GST2 (Foreign Guest) Function 7 = ATT-Assist Wake-Up Function 8 = Interposition Transfer Table 7 Key Arrangement for Hotel Attendant Console DATA KEY ARRANGEMENT REMARKS B 4B3 00WUS: Wake Up Set WUR: Wake Up Reset DDS: Do Not Disturb Set DDR: Do Not Disturb Reset MWS: Message Waiting Set MWR: Message Waiting Reset RCS: Room Cutoff Set RCR: Room Cutoff Reset AUD: Audit Report STS: Status Check C/I: Check-In C/O: Checkout SCS: Boss-Secretary Set SCR: Boss-Secretary Reset COC: Manual Switching of C.O. Incoming Call 01 10 11 STEP CMND EXPLANATION WUS WURDDS DDRMWS MWRRCS RCRAUD STS WUS WURDDS DDRMWS MWRRCS RCRCOC STS WUS WURDDS DDRMWS MWRRCS RCRAUD STS C/OC/I WUS WURDDS DDRMWS MWRRCS RCRAUD STS SCRSCS
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 49 Audit Reports A-26 A-26Audit Reports General Description The NEAX2400 IPX provides AUDIT REPORT printout of all rooms assigned specific Room Status conditions. For example, an AUDIT of all stations in DO NOT DISTURB [D-11] mode may be ordered. These REPORTS are generated by key operation and function codes entered from the Hotel Console. AUDIT REPORTS available from the printer are as follows: Table 8 Audit Report FUNCTION PRINTOUT INFORMATION CODE DEFINITION 0 All Status All Status 1 Maid StatusTo be Cleaned 2 Cleaned 3 Readytosell 4 Out of Service 5 Repair Needed 6 Vacant 7 Room ConditionOccupied 8 MESSAGE WAITING set [M-6] 9 AUTOMATIC WAKE-UP [A-10] (Room & Time) 10 Vip Room (see service condition, PMS option) 11 DO NOT DISTURB [D-11] 12 ROOM CUTOFF [R-9] * Room ClassAll Class Audit 21 Room Class 1 22 Room Class 2 23 Room Class 3 24 Room Class 4 25 Room Class 5 26 Room Class 6 27 Room Class 7 28 Room Class 8 29 Room Class 9 20 Room Class 10 2* Room Class 11 2# Room Class 12
NEAX2400 IPX Hotel Feature Programming ManualPage 50NDA-24304, Issue 1 A-26 Audit Reports Operating Procedure To order AUDIT REPORTS printouts from the Console or Front Desk Terminal 1. Press theAUDkey. The associated lamp illuminates 2. Press theSTSkey. Dial the desired function code. 3. The function code is displayed. Press theENTERkey. 4. All displayed information is cleared and lamps are extinguished. Printout begins. Service Conditions 1. VIP classification must be entered via PMS. 2. Room classifications are assigned via the MAT. 3. Guest name and optional data (Language, etc.) are displayed on the Console, but are not included in the printout. 4. Hotel printer is necessary for this service feature. 5. Only one audit may be run at a time. 6. Status information is automatically printed out when the following services are performed: MAID STATUS [M22] (from Guest room only). AUTOMATIC WAKE-UP [A-10] (unanswered, blocked calls). Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 11b 0I/O Port designation to Hotel Printer (Model 60/90/120 PMS) b 1 b2 b3 Not Used b4 b5 b6Transmission Protocol between PBX and Hotel Printer b 7 b2b1b0b2b1b0 000=Port0 011=Port3 001=Port1 100=Port4 010=Port2 101=Port5 110=Port6 111=Port7 b7b6b7b60 0 = Out of Service 1 1 = BSC 0 1 = Level 2A 0 0 = Free Wheel
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 51 Audit Reports A-26 2SYS1 ASYD INDEX 168b 0Group Announcement Service (for Hotel system) 0/1 = Out/In Service b 11:AuditReportinservice b 2Not used b 3 b4Off-Hook Alarm (Service) 0/1 = Out/In Service b 5Destination for Off-Hook Alarm Termination 0/1 = Console/Station b 6Destination for Priority Call Termination 0/1 = Console/Station b 7Not used STEP CMND EXPLANATION 3 AIOC Assign printer port to match SYS1, ASYD, INDEX 11, in Step 1 above. 4 AGST Assign Room Class STEP CMND BIT EXPLANATION
NEAX2400 IPX Hotel Feature Programming ManualPage 52NDA-24304, Issue 1 A-48 Automatic Message Waiting Lamp Off A-48Automatic Message Waiting Lamp Off General Description This feature provides for Guest station MESSAGE WAITING [M-6] lamps to automatically turn off after Guests have called predetermined Administration Stations (i.e. Message Center) to retrieve messages. Operating Procedure When a Guest calls the Administration Station to retrieve a message, the MESSAGE WAITING [M-6] lamp on the associated Guest telephone is automatically extinguished and the MESSAGE WAITING [M-6] data is cleared. Service Conditions 1. This service is only available when the MESSAGE WAITING [M-6] has been set from: a.) Front Desk Terminal (Model 90 or 120 PMS). b.) Front Desk Terminal or Console (Model 60 PMS). 2. This feature is not available when calling the Console. 3. Message Waiting lamps set by Message Center Interface will not be cancelled by AUTOMATIC MESSAGE WAITING LAMP OFF [A-48]. 4. Refer to MESSAGE WAITING [M-6] for more information. Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 161b 0Don’t Disturb Override key on Console 0/1=Out/InService b1Message Waiting Lamp in Service 0/1 = Out/In Service b 2Language Service 0/1=Out/InService b 3Screening Service 0/1=Out/InService b 4Not used b 5DSS (Direct Station Section) Key on Console 0/1 = Ineffective/Effective b6Timing Start using “#” Code 0/1 = Ineffective/Effective b7Timing Start using “*” Code 0/1 = Ineffective/Effective
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 53 Automatic Message Waiting Lamp Off A-48 STEP CMND BIT EXPLANATION 2SYS1 ASYD INDEX 172b 0Message Waiting Data transfer to/from PMS when executing the service. 0/1 = Not to be executed/ To be executed. b1Message Registration b 2Do Not Disturb, Room Cutoff b 3Room Status b 4Automatic Wake-Up, Group Announcement b 5Room Change, Room Swap b 6Room Data Change b 7Not used 3SYS1 ASYD INDEX 179b 0Ringing Duration for Automatic Wake-Up b 1b0b1b0 00 =30sec. 1 0 = 45sec. 01 =15sec. 1 1 = 60sec.b1 b2Automatic Message Waiting Lamp Off 0/1 = Out/In Service b 3Not used b 4ATT Monitor Service 0/1 = Out/In Service b 5 Not used b6 b7 4AHSY INDEX 139b 0Not usedb1 b2MW Lamp Indication of “Do Not Disturb” 0/1 = Lights Steadily/Flashes b 3MW Lamp Indication of “Do Not Disturb” 0/1 = Not Required/Required b 4MW Lamp Indication of “Message Waiting” 0/1 = Lights Steadily/Flashes b 5MW Lamp Indication of “Message Waiting” 0/1 = Not Required/Required b 62-Line Guest Name Display on a Dterm 0/1 = Out/In Service b 7Not used STEP CMND EXPLANATION 5ASFCRelease the restriction of SFI = 69 for the SFC of the stations that receives Automatic Message Waiting Lamp-Off service.
NEAX2400 IPX Hotel Feature Programming ManualPage 54NDA-24304, Issue 1 A-57 Alert Service A-57Alert Service General Description In an emergency situation, the Console or Special Administration Station may initiate the ALERT SERVICE. All Guest stations and Special Administration Stations are called, using a distinctive ringing pattern, and connected to an emergency announcement. At this time, if D terms are used for Guest stations, the DtermLCDs will indicate emergency. Operating Procedure To set ALERT SERVICE from Console 1. Press theLOOPkey. 2. Dial the access code for Alert Service Setting. a.) Receive service set tone. b.) All the Guest Stations and all the Special Administration are rung. 3. Press theRELEASEkey. To cancel ALERT SERVICE from Console 1. Press theLOOPkey. 2. Dial the access code for Alert Service Cancel. Receive service set tone. 3. Press theRELEASEkey. To set ALERT SERVICE from Special Administration Station 1. Lift the handset. Receive dial tone. 2. Dial the access code for Alert Service Setting. a.) Receive service set tone. b.) All the Guest Station and all the Special Administration Station are rung. 3. Replace the handset. To cancel ALERT SERVICE from Special Administration Station 1. Lift the handset. Receive dial tone. 2. Dial the access code for Alert Service Cancel. Receive service set tone. 3. Replace the handset. To answer 1. The Stations rung by the Alert Service lifts the handset. Announcement is heard from the Announcement Machine. Note 2. Replace the handset. Note:On answering, the station is automatically connected to an announcement machine. If Language service has been specified by PMS, the Guest will receive the announcement in their own language. Service Conditions 1. A Guest station is called every 2 seconds, to a maximum of 24 stations per Module Group ringing simultaneously. The stations are called in ascending order, based on Line Equipment Number (LEN) per Module Group (MG). After all stations in a Port Interface Module (PIM) have been called, the process is repeated in an attempt to reach stations that did not answer, were busy, or were blocked. Unreachable stations will be tried three times by the NEAX2400 IPX.
NEAX2400 IPX Hotel Feature Programming Manual NDA-24304, Issue 1Page 55 Alert Service A-57 Service Conditions (cont’d) 2. Stations will be retried if the Guest does not answer, the line is busy, or the line is in LINE LOCKOUT [L-3]. Stations in the Make Busy condition are not called. The unanswered Guest information is printed out from the hotel printer. Note that the information is also printed out when the called station is a Guest Room - D term. 3. ALERT SERVICE overrides DO NOT DISTURB [D-11]. 4. Special Administration Stations are also called. 5. The ringing pattern used with ALERT SERVICE is shown below. This pattern may not be changed. 6. If a printout of responses (i.e., answered, blocked, busy) is required, the hotel printer must support a minimum of 220 characters per second (CPS). 7. When announcement trunks for ALERT SERVICE in different languages are provided, the Guest receives the announcement in his/her own language. In this case, the Guests are connected to the announcement trunk in multiple connection, and if the Guest does not go on hook after hearing the announcement, the call is disconnected automatically after 30 seconds. 8. While Guest stations are ringing, the LCDs on the Guest room D terms (if used) will display: Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 161b 0Don’t Disturb Override key on Console 0/1 = Out/In Service b 1Message Waiting Lamp in Service 0/1 = Out/In Service b 2Language Service 0/1 = Out/In Service b 3Screening Service 0/1 = Out/In Service b 4Not used b 5DSS (Direct Station Section) Key on Console 0/1 = Ineffective/Effective b 6Timing Start using “#” Code 0/1 = Ineffective/Effective b 7Timing Start using “*” Code 0/1 = Ineffective/Effective ON OFF 0.2 sec0.4 sec 1 sec 0.2 sec0.4 sec 0.4 sec 0.4 sec EMERGENCY CALL (Time and Date) >>>
NEAX2400 IPX Hotel Feature Programming ManualPage 56NDA-24304, Issue 1 A-57 Alert Service 2SYS1 ASYD INDEX 182b 0Not used b 1Called # printout (Alert Service) 0/1: No/Yes b 2 When a Guest station has been called out by Alert Service, if that Guest station is Busy, Locked Out, or under Make-Busy status, that information is printed out. 0/1 = Not Required/Required b 3STA # Answers = Printout 0/1: No/Yes b 4 When a Guest station has been called out by Alert Service, if that Guest station does not answer, the information is printed out. 0/1 = Not Required/Required b 5 Not used b6 b7 3SYS1 ASYD INDEX 183b 0 Designation of the Hotel/Motel Console that sets Alert Service 0: Service can be set from any of the Console 1-15: Service can be set only from the Console of the designated Console Number b1 b2 b3 b4 Classifying the call termination indicating keys on the basis of Language category of the Guest at the time an incoming call from a Guest station has terminated to the Hotel/Motel Console. 0/1 = Not Required/Required b 5Not used b 6 In the case of “All Event No Printout,” the Hotel printer prints out only the information pertaining to outgoing calls. 0/1 = Out/In Service (The outgoing call data is assigned by INDEXes 360 through 367.) b 7Not used STEP CMND EXPLANATION 4 AANP Assign minimum necessary numbers of digits for the first number of the Alert Service Access Code. 5 AASPAssign access code for Alert Service. To Set (Hotel Console): SID = 36, STATE = 40 ToCancel(HotelConsole): SID=36,STATE=41 To Set (Special Administration): SID = 36, STATE = 45 To Cancel (Console): SID = 36, STATE = 46 6ARTDAssign the route data of the trunk that interfaces with the announcement unit. (LSG = 5). 7 ATRK Assign the trunk interfacing with the announcement unit. 8 MBTK ReleasetheMakeBusyofthetrunkassignedinATRK. 9 AAEDAssign the Announcement Machine to announce occurrence of an emergency. EQP = 15, LANG = 0 Note: If Language service is required, LANG parameter in AAED must be programmed to match Guest language. 10 ASFC Release the restriction of SFI = 45 for the SFC of the Special Administration Station. STEP CMND BIT EXPLANATION