Mitel SX-200 DIGITAL Pabx Information Manual

							System Test Procedures 
CHART 5-13 (CONT’D) 
ATTENDANT CALL FORWARDING 
Step Action Verify 
12 Press CANCEL softkey. LCD display returns to idle condition. (Call Forwarding is 
canceled at station “A”.) 
13 Repeat Step 9. Station “A” rings. Attendant Console receives Ringback 
Tone. Station “A” appears as DST. 
14 Press RELEASE. Station “A” stops ringing. Ringback Tone removed from 
Attendant Console. Attendant Console display returns to 
idle condition. 
15 Repeat Steps 1 through 5. Call Forwarding is enabled for station “A”. 
16 Repeat Steps 1 through 7, Call Forwarding is enabled for station “B”. 
forwarding station “B” to 
station “C” directory 
number. 
17 Press FUNCTION and the Call Forwarding is canceled for all stations. Attendant 
following softkeys: ATT Console returns to idle condition. 
FUNCTION, MORE..., CAN 
ALL FWD 
18 Dial station “A” directory Station “A” rings. Ringback Tone returned to Attendant 
number. Console. 
19 Press RELEASE. Station “A” stops ringing. Ringback Tone removed from 
Attendant Console. 
20 
21 Dial station “B” directory 
number. 
Press RELEASE. Station “B” rings. Ringback Tone returned to Attendant 
Console. 
Station “B” stops ringing. Ringback Tone removed from 
Attendant Console. 
22 Set handsets on-hook. Test completed. 
Page 5-14  
						

							System Test Procedures 
CHART 5-14 
ATTENDANT STATION BUSY-OUT 
3 Press STATIONS softkey. 
4 
8 
9 
10 
11 
12 
13 
14 
15 Press the FUNCTION key. Function softkeys are displayed. 
Press ATT FUNCTION 
softkey. 
Enter station “A” directory Digits are displayed on LCD display as they are entered 
number. from telephony keypad. BUSY OUT softkey is displayed. 
Press BUSY OUT softkey. 
Press SET softkey. 
Station “B” lifts handset 
and dials station “A” 
directory number. 
Station “B” sets handset 
on-hook. 
Attendant dials station “A” 
directory number. 
Press RELEASE. 
Repeat Steps 1 through 5. 
Press CLEAR softkey. 
Repeat Step 7. 
Station “A” lifts handset. 
Set handsets on-hook. Softkey prompts change. 
Attendant Console LCD displays the message: 
Enter Extension Number:- 
SET softkey is displayed. 
Attendant Console LCD display returns to idle condition. 
Station “B” receives Reorder Tone. Station “A” does not 
ring. 
DST display shows station “A” data and BSY OUT status 
flag. Attendant Console receives Reorder Tone. 
Attendant Console returns to idle condition. 
CLEAR softkey is displayed. 
Attendant Console returns to idle condition. 
Station “A” rings. Station “B” receives Ringback Tone. 
Stations “A” and “B” are connected together. 
Test completed. 
Page 5-15  
						

							System Test Procedures 
CHART 5-15 
ATTENDANT DIRECT TRUNK SELECT 
Step Action Verify 
1 Press the FUNCTION key. Function softkeys are displayed. 
2 Press ATT FUNCTION Softkey prompts change. 
softkey. 
3 Press TRUNKS softkey. Attendant Console LCD display responds 
by displaying the message: 
Enter Trunk Number:- 
4 Enter trunk number. Digits are displayed on LCD as they are entered from the 
telephony keypad. ATT ACCESS softkey is displayed. 
5 Press ATT ACCESS softkey. DST display shows selected trunk. If idle, trunk is 
accessed. Status flag BUSY is displayed if trunk is busy. If 
busy, FORCE RLS softkey is displayed. 
6 Press RELEASE key, or Attendant Console is disconnected from trunk. Attendant 
FORCE RLS softkey. Console returns to idle condition. Test completed. 
CHART 5-16 
ATTENDANT DISA CODE SETUP 
Step Action Verify 
1 Press the FUNCTION key. Function softkey prompts are displayed. 
2 Press the ATT FUNCTION Softkey prompts change. 
softkey. 
3 Press the MORE... softkey. Softkey prompts change. 
4 Press the DISA CODE Attendant Console LCD responds by 
softkey. displaying the message: 
Enter DISA Access Code:- 
5 Enter DISA Access Code. Digits are displayed on LCD as they are entered from the 
(Access Code may be up telephony keypad. SET softkey is displayed. 
to five digits long.) 
6 Press SET softkey. DISA Code is set. Attendant Console returns to idle 
condition. Test completed. 
Page 5-16  
						

							System Test Procedures 
CHART 5-17 
ATTENDANT DISPLAY OF SUPERSET qTM SET MESSAGES 
Step Action Verify 
1 At a SUPERSET qTM set, SUPERSET qTM LCD displays the message enabled. 
enable a message. 
2 Attendant dials the Attendant Console DST display shows the SUPERSET qTM 
SUPERSET qTM set directory set data. The message enabled at the SUPERSET qTM set is 
number. displayed. The SUPERSET qTM set rings. The Attendant 
Console receives Ringback Tone. 
3 Press the RELEASE key. Attendant Console returns to idle condition. Ringing 
removed from the SUPERSET qTM set. 
4 At the SUPERSET qTM set, SUPERSET 4TM LCD displays time and date. Test 
disable the message. completed. 
CHART 5-18 
ATTENDANT LAST NUMBER REDIAL 
Step Action Verify 
1 Attendant dials trunk Attendant Console receives Ringback Tone or Busy Tone. 
access code and external The dialed number is displayed in DST area. 
number. 
2 Press the RELEASE key. 
Attendant Console returns to idle condition. REDIAL 
softkey is displayed. 
3 Press the REDIAL softkey. The last external number dialed is redialed by the system. 
The dialed number is displayed in the DST area. Ringback 
or Busy Tone is returned. 
4 Press the RELEASE key and Test completed. 
set handset on-hook. 
Page 5-17  
						

							System Test Procedures 
CHART 5-19 
ATTENDANT NIGHT SWITCHING 
Step Action Verify 
1 Press the FUNCTION key. Function softkey prompts are displayed. 
2 Press the NIGHT 1 softkey. Attendant Console returns to idle condition. System enters 
Night Service 1. NIGHT 1 status flag is displayed on 
Attendant Console LCD. 
3 Station “A“ lifts handset, Night Service 1 night bells are rung. Station “A“ receives 
accesses an outgoing Ringback Tone. Call does not appear at Attendant Console. 
trunk, then accesses an 
incoming trunk. 
4 Set handset on-hook. Night bells stop ringing. 
5 Repeat Step 1. As above, Step 1. 
6 Press the NIGHT 2 softkey. Attendant Console returns to idle condition. System enters 
Night Service 2. NIGHT 2 status flag is displayed on 
Attendant Console LCD. 
7 Repeat Step 3. Night Service 2 night bells are rung. Station “A” receives 
Ringback Tone. Call does not appear at Attendant Console. 
8 Repeat Step 4. As above, Step 4. . 
9 Repeat Step 1. As above, Step 1. 
10 Press DAY SERVICE Attendant Console returns to idle condition. NIGHT 2 
softkey. status flag is not displayed on LCD. 
11 Repeat Step 3. Attendant Console receives ringing. Station “A” receives 
Ringback Tone. 
12 Attendant presses Attendant Console and station “A” are connected. 
ANSWER. 
13 Press the RELEASE key. Attendant Console and station “A” are disconnected. 
14 Set handsets on-hook. Test completed. 
Page 5-18  
						

							System Test Procedures 
CHART 5-20 
SYSTEM IDENTIFIER 
Step Action Verify 
1 Press the FUNCTION key. Function softkey prompts are displayed. 
2 Press the IDENTITY System identity (including software release) and Attendant 
SOFTKEY. Console LDN are displayed on Attendant Console LCD. 
3 Press the EXIT softkey. Attendant Console returns to idle condition. Test 
completed. 
Page 5-19  
						

							System Test Procedures 
Maintenance and Customer Data Entry Applications 
5.04 For this test, ensure that Maintenance and Customer Data Entry 
Applications are not accessed by any Maintenance Terminal or 
Attendant Console. 
CHART 5-21 
MAINTENANCE AND CUSTOMER DATA ENTRY APPLICATIONS 
Step Action Verify 
1 Press the FUNCTION key. Function softkey prompts are displayed. 
2 Press the APPLICATION Attendant Console LCD responds by displaying the 
SOFTKEY. message: 
Choose An Application OR Depress Any Hard Key To 
Return 
and MAINTENANCE and CDE softkeys are displayed. 
3 Press MAINTENANCE LCD displays the message: 
softkey. Choose a Username... 
i 
and the following softkeys are displayed: 
INSTALLER 
MAINTl 
MAINT2 
SUPERVISOR 
ATTENDANT 
. . 
4 Press the INSTALLER LCD responds by displaying the message: Enter Password: 
softkey. .” .: 
and the ENTER softkey is displayed. 
5 Enter the.numeric Digits are not. displayed. 
password from the ‘.’ i ‘. : - 
telephony keypad. 
6 Press the ENTER softkey. LCD display res.ponds with the message: PLEASE WAIT... 
r and disk drive is accessed. LCD display updates with a 
display of Maintenance softkeys and menu. 
7 Station “A” lifts handset ANSWER LED flashes at Attendant Console and warbler 
and dials the Attendant sounds. 
Console Access Code. 
8 Press any fixed key. Attendant Console display returns to Call Processing 
mode. INTERNAL softkey is displayed. Go to Step 9. 
: Page 5-20  
						

							System Test Procedurd 
CHART 5-21 (CONT’D) 
MAINTENANCE AND CUSTOMER DATA ENTRY APPLICATIONS 
Step Action Verify 
11 
Press the RELEASE key. 
12 
13 
14 
15 Press the CDE softkey. Attendant Console LCD display responds as in Step 3. 
Repeat Steps 4 through 6. 
16 Repeat Steps 7 through 10 
17 Repeat Step 11. 
18 Press the QUIT softkey. 
19 Press any fixed key.  Press ANSWER or Station “A” and Attendant Console are connected. 
INTERNAL softkey. ANSWER LED is on. SRC display shows station “A” data. 
Press FUNCTION key and 
APPLICATION softkey. Attendant Console display returns to Maintenance 
Application, at point where- Maintenance Application was 
exited. Attendant Console was- not logged out of 
Maintenance Application. 
Attendant Console and station “A” are disconnected. 
Attendant Console display returns to an idle condition but 
is still engaged in Maintenance Application. Attendant 
Console is free to perform Maintenance functions, or to 
make or receive calls. 
Press FUNCTION key and 
APPLICATION softkey. 
Press the QUIT softkey. Maintenance application display is returned. 
. . 
Attendant Console LCD displays the message:: 
Choose An Application OR Depress Any Hard Key To 
Return 
and MAINTENANCE and CDE softkeys are displayed. 
Attendant Console is logged out of Maintenance : 
Application. 
Customer Data Entry softkeys and menu are displayed on 
LCD. 
Attendant,Console was not logged out of Customer Data 
Entry Application. ‘ 
> 
, 
3 : 
As above. Attendant Console is free to perform CDE 
functions, or to make or receive calls.‘.’ :. ;..q. 
Attendant Console LCD displays the message: 
Choose An Application OR Depress Any Hard Key To 
Return 
‘.1 i 
and MAINTENANCE and CDE softkeydlare displayed. 
Attendant Console is logged out of’ CDE Application. 
Attendant Console display returns to idle condition. Test .! 
completed. 
Page 5-21/21  
						

							System Test Procedures 
6. CUSTOMER FEATURE TESTS 
Class-of-Service Tests 
6.01 The system has up to 50 Classes of Service. One station for 
each Class of Service is selected. Each option for that station is 
then tested. 
1. 
2. 
3. Refer to the Class-of-Service Option forms. Make a note of 
each of the COS Numbers. 
Refer to the Station Assignment forms. Each station is assigned 
a COS Number. For each COS Number, select a station number. 
Again refer to the Class-of-Service Option forms. For each 
station selected, verify that each option available to the station 
is consistent with the options specified on the COS Option 
form. Refer to Section MITL9108-093- 105-NA, Features De- 
scription, and test each COS Option enabled at each station. 
Class-of-Restriction Tests 
6.02 Test Class-of-Restriction operation by selecting various sta- 
tions with different Classes of Restriction. Dial restricted and 
unrestricted numbers from these stations to verify that the appropriate 
Class of Restriction applies. 
Page 6-W