Mitel SX-200 DIGITAL Pabx Information Manual

							System Test Procedures 
CHART 2-19 (CONT’D) 
REPORTS 
Step Action Verify 
13 If a device type was Command line responds (for example) with: 
selected in Step 12, select SHOW ALARMS LINES BAY-NUM enter Bay number then 
a location by pressing press RETURN: 
either 1 (BAY-NUM softkey) 
or 4 (ALL softkey). If ALL or: 
was selected in Step 12, 
go to Step 14. SHOW ALARMS LINES ALL 
and softkey prompts change. Go to Step 15. 
14 
15 
16 Enter Bay number, if 
required. 
Enter Bay number, if 
required. 
Press 0 (ENTER softkey). Command line displays location as it is entered. Go to 
Step 16. 
Command line displays Bay number as it is entered. Go to 
Step 16. 
Screen updates, and softkey prompts change. Requested 
report is displayed. CANCEL softkey is displayed. Press 5 
(CANCEL softkey), then command line clears. Softkey 
prompts return to Reports Level format. 
17 Press 2 (SHOW softkey). Command line responds with: 
SHOW 
and softkey prompts change. 
18 Press 3 (STATUS softkey). Command line responds with: 
SHOW STATUS 
and softkey prompts change. 
19 Select a STATUS qualifier Command line responds with: 
by pressing 1 SHOW STATUS enter Bay, then press RETURN; enter SLOT 
(BAY/SLOT/CCT softkey) or then press RETURN; enter CIRCUIT, then press RETURN; 
3 (EXT-NUM softkey). enter SUBCIRCUIT, then press RETURN; 
if 1 was pressed, or: 
SHOW STATUS EXT-NUM enter Ext. Number, then press 
RETURN: 
if 3 was pressed. 
Page 2-35  
						

							System Test Procedures 
CHART 2-19 (CONT’D) 
REPORTS 
Step Action Verify 
20 
Enter required information, Screen updates. Status of selected equipment is shown. 
then press 0 (ENTER Command line displays SHOW STATUS message. Softkey 
softkey). prompts change. 
21 The equipment status Equipment status line of Maintenance Terminal display 
report can be halted at any updates continuously. 
time by pressing 5 
(CANCEL softkey). 
22 Change status of selected Status line shows change in equipment status. 
equipment by taking 
off-hook, or returning 
on-hook. 
23 Press 5 (CANCEL softkey). Status report halts, command line clears, and softkey 
prompts return to Reports Level format. 
24 
25 Press 2 (SHOW softkey). 
Press 7 (SSET-ERRORS 
softkey). As in Step 17. 
Command line responds with: 
SHOW SSET-ERRORS 
and softkey prompts change. 
26 Press 0 (ENTER softkey). Screen updates. SUPERSET qTM set errors are displayed. 
CANCEL softkey displayed. Press 5(CANCEL softkey), 
command line clears. Softkey prompts return to Reports 
Level format. 
27 
Press 2 (SHOW softkey) As in Step 17. 
28 Press 6 (channel-map Command line responds with: 
softkey) SHOW CHANNEL-MAP. Softkey prompts change. 
29 Press 1 (LOGICAL sof-tkey) Command line responds with: 
or 2 (PHYSICAL softkey) SHOW CHANNEL-MAP LOGICAL if 1 was pressed (Go to 
step 30) or: 
SHOW CHANNEL-MAP PHYSICAL if 2 was pressed (Go to 
step 32). Softkey prompts change. 
30 Press 1 (CHANNEL-NUM 
softkey) Command line responds with 
SHOW CHANNEL-MAP LOGICAL CHANNEL-NUM enter 
channel # then press RETURN: 
Page 2-36  
						

							System Test Procedures 
CHART 2-19 (CONT’D) 
REPORTS 
Step Action 
Verify 
31 Enter required information Screen updates. Channel map of selected logical channel 
then press O(ENTER # is displayed. CANCEL softkey is displayed. Go to step 
softkey) 34. 
32 Press 1 (LINK-NUMBER Command line responds with: 
softkey) SHOW CHANNEL-MAP PHYSICAL LINK-NUMBER enter link 
# then press RETURN: 
33 Enter required information Screen updates. Channel map of selected Physical link 
then press O(ENTER number is displayed. If the screen is full MORE softkey 
softkey) appears. Pressing O(MORE softkey) updates the screen 
with more information. Softkey prompts change. 
34 Press 5 (CANCEL softkey Command line clears, and softkey prompts return to 
reports level format. 
35 Press 6 (QUIT softkey) to Test completed. 
return to Maintenance 
menu. 
Page 2-37/37  
						

							System Test Procedures 
3. ALARM SYSTEM TESTS 
General 
3.01 
Satisfactory completion of these tests confirms that the 
SX-200@ Alarm System functions correctly. Alarms appear on 
the system in several ways: LED indications on individual cards; an 
alarm status message at the Maintenance Terminal; or an alarm status 
message on Attendant Consoles, when programmed to report alarms. 
The raising of an alarm also results in a flashing ALARM message 
appearing on Attendant Consoles. Canceling this message at the At- 
tendant Console is not a solution to the problem which resulted in the 
alarm being raised. Cancellation of the message permits the Attendant 
Console to alert the Attendant to new alarms as they are raised. 
3.02 Ensure the PABX is fully functional, and that no alarm con- 
ditions exist. If alarms are present, refer to Section 
MITL9108-093-350-NA, Troubleshooting, before carrying out Alarm 
System tests. 
3.03 Chart 3-l shows the steps for testing the SX-200@ Alarm Sys- 
tem. 
CHART 3-l 
ALARMS 
Step Action Verify 
1 Generate an alarm Alarm status (displayed on Maintenance Terminal and, if 
condition by busying out a programmed to do so, on Attendant Consoles) changes 
line circuit. from NO ALARM to MINOR ALARM. Alarm LED on line card 
lights. 
2 Return the busied line Alarm status changes from MINOR ALARM to NO ALARM. 
circuit to service. 
3 Busy enough line cards to Alarm status changes from NO ALARM to MAJOR ALARM. 
exceed the major alarm Appropriate alarm LEDs light on line cards. 
threshold. 
4 Return enough line cards Alarm status changes from MAJOR to MINOR ALARM. 
to service to reduce the 
percentage of 
out-of-service cards to 
less than major alarm 
threshold value. 
5 Return all line circuits to Alarm status changes from MINOR to NO ALARM. Test 
service. complete. 
Page 3-1  
						

							System Test Procedures 
Setting Alarm Threshold 
3.04 The Alarm Threshold for either the system or one bay may be 
set from the Maintenance terminal or from the Console. The 
Alarm Threshold determines the percent quantity of devices that can 
be out of service before a Minor, or Major alarm is raised. (For critical 
alarm it is the absolute number of devices that can be out of service). 
Chart 3-2 shows how to set the Alarm Threshold. 
CHART 3-2 
SETTING ALARM THRESHOLD RATE 
Step Action Verify 
1 
Access MAINTENANCE System responds by displaying Maintenance menu. 
application 
2 Press 1 (SYSTEM softkey) Softkey prompts change. System level is accessed. 
3 Press 1 (SET softkey) Command line responds with SET and softkey prompts 
change. 
4 Press 9 (ALARM-THRESH) Command line responds with SET ALARM-THRESH and 
softkey prompts change. 
5 Press 1 (SYSTEM softkey) System responds with SET ALARM-THRESH SYSTEM or 
or 2 (BAY softkey) SET ALARM-THRESH BAY and the softkey prompts change 
(followed by BAY #) and 0 to l-LINES 2-TRUNKS 3-RECEIVERS 4-PCM-CHANNELS 
(ENTER softkey) 5-CANCEL. 
6 Press 1 (LINES softkey) System responds with SET ALARM THRESHOLD - LINES 
Minor = 
7 Enter percent threshold (2 System responds with SET ALARM’THRESHOLD - LINES 
digits) or (1 digit and Minor=xx, Major= 
RETURN) 
8 Enter percent threshold (2 System responds with SET ALARM THRESHOLD - 
digits) or (1 digit and Minor=xx, Major=xx, Critical= 
RETURN) 
9 Enter threshold (2 digits) System responds with SET ALARM THRESHOLD - 
OR (1 digit and RETURN) Minor=xx, Major=xx, Cricital=xx 
IO Press 0 (ENTER softkey) 
11 Repeat above steps to set 
other alarm thresholds or 
to set Bay thresholds 
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							System Test Procedures 
4. STATION FEATURE TESTS 
General 
4.01 
This Part describes the station tests for the SX-ZOO@ DIGITAL 
PABX. These tests are performed prior to the PABX being 
brought into service in order to verify the correct operation of the 
stations and the features associated with them. Refer to Section 
MITL9108-093-105-NA, Features Description, for details of the features 
tested. 
4.02 Some of the features may be COS-restricted. Consequently, not 
all features may be accessed from all stations. Refer to the 
customer database (either by checking station COS levels at the Main- 
tenance Terminal, or by referring to Section MITL9108-093-206NA, 
Installation Forms) to determine which COS lewel is assigned to which 
stations, and to determine which COS options are enabled within each 
COS level. 
4.03 Satisfactory completion of the station feature tests confirms 
that the stations have been installed and programmed correctly 
according to the instructions provided in Section MlTL9108-093-206- 
NA, Installation Forms, and Section MITL9108-093-210-NA, Customer 
Data Entry, and that the features operate properly according to the 
features descriptions in Section MITL9108-093-105-MA, Features De- 
scription. 
4.04 
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4.05 The tests performed in this Part cover the following features: 
Abbreviated Dial 
Broker’s Call 
Call Forwarding (All Types) 
Call Hold 
Call Hold Retrieve (Local and Remote) 
Callback Busy 
Camp-on 
Conflict Dialing 
Dial Call Pickup 
Directed Call Pickup 
Do Not Disturb 
Extension Reset 
Flash for Attendant 
Hunt Groups 
Line Lockout 
Station Conference 
Station-to-Station Call 
Station Transfer. 
Charts 4-l through 4-19 show the steps for testing station 
features. 
Page 4-l  
						

							System Test Procedures 
CHART 4-l 
ABBREVIATED DIAL 
Step 
1 
Action Verify 
Station “A” lifts handset. Station “A” receives dial tone. 
2 Station “A” dials the Dial tone is removed on the first dialed digit. Following 
Abbreviated Dial Access the last dialed digit, outpulsing may be heard (if the 
Code and number. selected number is external). Ringback or busy tone is 
returned. 
3 Return handset. Test complete. 
Step 
1 
2 Station “A” lifts handset. Dial tone is returned. 
Station “A” dials station “B 
directory number. 
3 Station “B” lifts handset. 
4 Station “A” flashes Station “A” receives Interrupted Dial Tone. Station “B” 
switchhook. receives silence (Consultation Hold). 
5 Station “A” dials station “C 
and establishes a 
connection. 
6 Station “A” flashes Station “C” receives silence (Consultation Hold). Stations 
switchhook. “A” and “B” are connected. 
7 Station “A” flashes Station “B” receives silence (Consultation Hold). Stations 
switchhook. “A” and “C” are connected. 
8 Station “A” replaces 
handset. 
9 
10 Station “A” lifts handset. 
Replace all handsets. Test completed. 
Action CHART 4-2 
BROKER’S CALL 
Verify 
Station “B” rings. Ringback tone is heard at station “A”. 
Station “B” stops ringing. Ringback tone removed from 
station “A”. Stations “A” and “B” are connected. 
As above, Steps 2 and 3, except for stations “A” and “C”. 
Stations “B” and “C” are NOT connected together. 
Station “C” receives silence, and goes to a locked-out 
condition if handset is not replaced. Station “B” receives 
ringback tone. Station “A” rings. Station “A” lifts handset. 
Station “A” and “B” are connected. 
Page 4-2  
						

							System Test Procedures 
CHART 4-3 
CALL FORWARDING (ALL TYPES) 
Step Action Verify 
CALL FORWARDING - BUSY 
Part 1 - Testing activation of Call Forwarding - Busy 
1 Station “A” lifts handset. Dial Tone returned. 
2 Station “A” dials Call Dial Tone removed on first digit of access code dialed. 
Forwarding - Busy access Dial Tone returned after station “C” directory number has 
code, followed by station been entered. (Call Forwarding - Busy activated.) 
“C” directory number, then 
sets handset on-hook. 
3 Station “A” stays off-hook. Station “B” receives Ringback Tone. Station “C” rings. 
Station “B” dials station “A” 
directory number. 
4 Station “C” lifts handset. Station “C” stops ringing. Ringback Tone removed from 
station “B”. Stations “B” and “C” are connected. 
5 All stations replace Part 1 completed. 
handsets. 
Part 2 - Testing deactivation of Call Forwarding - Busy 
1 - Station “A” lifts handset, Dial tone removed on first digit of access code dialed. 
dials any Call Forwarding (Call Forwarding deactivated.) 
access code and goes 
on-hook. 
2 Station “A” lifts handset. Station “A“ receives Dial Tone. Station “B” receives Busy 
Station “B” dials station “A” Tone. 
directory number. 
3 Replace all handsets. Test completed. 
Page 4-3  
						

							System lest Procedures 
CHART 4-3 (CONT’D) 
CALL FORWARDING (ALL TYPES) 
Step Action Verify 
CALL FORWARDING - NO ANSWER 
Part 1 - Testing activation of Call Forwarding - No Answer 
1 Station “A” lifts handset. Dial Tone returned. 
2 Station “A” dials Call Dial Tone removed on first digit of access code dialed. 
Forwarding - no Answer Dial Tone returned after last digit of station “C” directory 
Access Code, followed by number. (Call Forwarding - No Answer activated.) 
station “C” directory 
number, then sets handset 
on-hook. 
3 Station “B” dials station “A” Station “B” receives Ringback Tone. Station “A” rings for 
directory number. two ringing cycles. Station “A” stops ringing and station 
“C” rings. 
4 Station “C” goes off-hook. Station “C” stops ringing and Ringback Tone is removed 
from station “B”. Stations “B” and “C” are connected 
together. 
5 Set handsets on-hook. Part 1 completed. 
Part 2 - Testing deactivation of Call Forwarding - No Answer 
1 Station “A” lifts handset Dial Tone removed after first digit of access code dialed. 
and dials any Call (Call Forwarding - No Answer deactivated.) 
Forwarding Access Code 
and hangs up. 
2 Station “B” dials station “A” Station “A” rings; station “B” receives Ringback Tone. 
directory number. Allow 
station “A” to ring for more 
than two ringing cycles. 
3 Station “A” goes off-hook. Station “A” stops ringing; Ringback Tone removed from 
station “B”. Stations “A” and “B” are connected together. 
4 Set handsets on-hook. Test completed. 
Page 4-4  
						

							I 
System Test Procedures 
CHART 4-3 (CONT’D) 
CALL FORWARDING (ALL TYPES) 
Step Action Verify 
CALL FORWARDING - BUSY/NO ANSWER 
‘art 1 - Testing activation of Call Forwarding - Busy/No Answer 
1 Station “A” lifts handset. Dial Tone returned. 
2 Station “A” dials Call Dial Tone removed on first digit of access code dialed. 
Forwarding - Busy/No Dial Tone returned after last digit of Station “C” directory 
Answer access code, number. (Call Forwarding - Busy/No Answer activated.) 
followed by Station “C” 
directory number, and 
remains off-hook. 
3 Station “B” dials Station “A” Station “B” receives Ringback Tone. Station “C” rings. 
directory number. 
4 Station “C” lifts handset. Stations “B” and “C” are connected. 
5 All stations replace Station “B” receives Ringback Tone. Station “A” rings 
handsets. Station “B” dials twice, then stops ringing. Station “C” rings. 
Station “A”. 
6 Station “C” lifts handset. Stations “B” and “C” are connected. 
7 Replace handsets. Part 1 completed. 
‘art 2 - Testing deactivation of Call Forwarding - Busy/No Answer 
1 Station “A” lifts handset Dial Tone removed after first digit of access code dialed. 
and dials any Call (Call Forwarding - Busy/No Answer deactivated.) 
Forwarding access code, 
then hangs up. 
2 Station “B” dials Station Station “A” rings. Station “B” receives Ringback Tone. 
“A”. Allow Station “A” to 
Station “C” does not ring (call not forwarded to Station 
ring for more than two “C”). 
ringing cycles. 
3 Station “B” goes on-hook. Station “A” stops ringing. 
4 Station “A” lifts handset, Station “A” receives Dial Tone. 
and Station “B” dials Station “B” receives Busy Tone. 
Station “A”. 
5 Replace all handsets. Test completed. 
Page 4-5