Mitel SX-200 DIGITAL Pabx Information Manual

							System Test Procedures 
Extension Reset (Clear All Features) 
4.08 For this test, ensure that COS Option 221, Clear Ail Features, is 
enabled in the class of service of test station “A“. 
CHART 4-12 
EXTENSION RESET (CLEAR ALL FEATURES) 
Step Action Verify 
1 
Enable any type of Call See Call Forwarding (All Types) and Do Not Disturb, above. 
Forwarding, and Do Not 
Disturb at station “A”. 
2 Station “A” lifts handset. Interrupted Dial Tone returned. Station-to-station calls can 
be made at station “A” in the normal manner. Dialing can 
be done into Interrupted Dial Tone. 
3 Station “A” dials the Clear Dial Tone returned. 
All Features Access Code. 
4 Station “A“ sets handset 
on-hook. 
5 Station “B” dials station “A” Station “B” receives Ringback Tone. Station “A” rings. (Do 
directory number. Not Disturb is disabled; Call Forwarding is disabled.) 
6 Station “A” lifts handset. Station “A” and station “B” are connected together. 
7 Set handsets on-hook. Test completed. 
‘: 
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							System Test Procedures 
Flash For Attendant 
4.09 For this test, ensure that COS Option 203, Broker’s Call, is 
disabled, and that COS Option 224, Flash For Attendant, is en- 
abled in the Class of Service of the test stations. 
CHART 4-13 
FLASH FOR ATTENDANT 
Step Action Verify 
1 Station “A” lifts handset. Dial Tone returned. 
2 Station “A” dials station “B” Dial Tone removed on first digit dialed. Station “B” rings. 
directory number. Station “A” receives Ringback Tone. 
3 Station “B” lifts handset. Ringback Tone removed from station “A”. Ringing removed 
from station “B”. Stations “A” and “B” are connected 
together. 
4 Station “A” flashes Attendant Console shows appearance of call waiting. 
switchhook. Station “B” receives silence (Consultation Hold). Station 
“A” receives Ringback Tone. 
5 Attendant answers call. Station “A” and Attendant Console are connected together. 
Attendant is free to act on call. 
6 Set handsets on-hook. Test completed. 
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							System Test Procedures 
CHART 4-14 
HUNT GROUPS (CIRCULAR) 
Note: Stations “A”, “6” and “C” are assumed to be in a circular hunt in the indicated order. 
Step Action Verify 
‘at-t 1 - Testing Hunt Group Operation. 
1 Station “D” lifts handset. Dial Tone returned. 
2 Station “D” dials Hunt Station “A” rings. Station “D” receives Ringback Tone. 
Group Access Code. 
3 Station “A” answers. Stations “A” and “D” are connected. 
4 Set handsets on-hook. / 
5 Repeat Steps 1 and 2. Station “B” rings. Station “D” receives Ringback Tone. 
6 Station “B” answers. Stations “B” and “D” are connected. 
7 Set handsets on-hook. 
8 Repeat Steps 1 and 2. Station “C” rings. Station “D” receives Ringback Tone. 
9 Station “C” answers. Stations “C” and “D” are connected. 
10 Set handsets on-hook. Part 1 completed. 
Part 2 - Testing Hunt Group for unwanted members. 
Step Action Verify 
1 Stations “A”, “B” and “C” lift Dial Tone returned at each station. 
handsets. 
2 Station ‘ID” lifts handset Busy Tone returned following last digit of access code 
and dials Hunt Group dialed. 
Access Code. 
3 Set all handsets on-hook. Test completed. 
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							System Test Procedures 
CHART 4-15 
HUNT GROUPS (TERMINAL) 
Note: 
Stations “A”, “B” and “C” are assumed to be in a terminal hunt group, in the indicated 
order. 
Step Action Verify 
Part 1 - Testing Hunt Group Operation. 
1 Station %” lifts handset. Dial Tone returned. 
2 Station “D” dials Hunt Station “A” rings. Station “D” receives Ringback Tone. 
Group Access Code. 
3 Station “A” answers. Stations “A” and “D” are connected. 
4 Set handsets on-hook. 
5 Repeat Steps 1 through 3. As above. 
6 Set all handsets on-hook. Part 1 completed. 
Part 2 - Testing that hunting goes beyond first station. 
1 Station “A” lifts handset. Dial Tone returned. 
2 Station “D” lifts handset Station “B” rings. Station “D” receives Ringback Tone. 
and dials Hunt Group 
Access Code. 
3 Station “B” lifts handset. Station “B” and station “D” are connected together. 
4 Set handsets on-hook. Part 2 completed. 
Part 3 - Testing Hunt Group for unwanted members. 
1 Stations “A” through “C” lift Stations “A” through “C” receive Dial Tone. 
handsets. 
2 Station “D” lifts handsets 
Busy Tone returned after last digit of access code dialed. 
and dials Hunt Group 
Access Code. 
3 Set handsets on-hook. Test completed. 
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							System Test Procedures 
CHART 4-16 
LINE LOCKOUT 
Step Action Verify 
1 Station “A” lifts handset. Dial Tone returned. 
2 Station “A” remains Dial Tone changes to Reorder Tone. 
off-hook. 
3 Station “A” continues to Reorder Tone replaced by silence. Station “A” is locked 
remain off-hook. out. If COS Option 227, Lockout Alarm Applies is enabled, 
a minor alarm is reported at the Attendant Console. 
4 Station “B” lifts handset. Dial Tone returned. 
5 Station “B” dials station “A” Busy Tone returned. 
directory number. 
6 Set handsets on-hook. Test completed. 
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							System Test Procedures 
Station Conference 
4.10 
For this test, ensure that COS Option 302, Flash-in Conference, 
is enabled, and that COS Option 224, Flash For Attendant, is 
disabled in the Class of Service for the test stations. 
CHART 4-17 
STATION CONFERENCE 
Step Action Verify 
1 
Station “A” lifts handset. Dial Tone returned. 
2 Station “A” dials station “B” Station “B” rings. Station “A” receives Ringback Tone. 
directory number. 
3 Station “B” lifts handset. Station “A” and station “B” are connected together. 
4 
Station “A” flashes Station “A” receives Transfer Dial Tone. Station “B” 
switchhook. receives Music On Hold, if provided, or silence. (Station 
“B” is on Consultation Hold.) 
5 Station “A” dials station “C” Station “A” receives Ringback Tone, and station “C” rings. 
directory number. 
6 Station “C” lifts handset. Station “A” and station “C” are connected together. 
7 
Station “A” flashes Stations “A”, 
“B” and “C” are connected in conference. 
switchhook. 
8 Station “A”, “B” or “C” New stations added into conference (maximum of five 
repeats Steps 4 through 7. conferees). 
9 Set all handsets on-hook. Test completed. 
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							System Test Procedures 
CHART 4-18 
STATION-TO-STATION CALL 
Step Action Verify 
1 Station “A” lifts handset. Dial Tone returned. 
2 Station “A” dials station “B” Dial Tone removed on first digit dialed. Ringback Tone 
directory number. returned when dialing completed, if station “B” is on-hook. 
(If station “B” is off-hook, Busy Tone returned to station 
“A”.) 
3 Station “B” lifts handset. Station “A” and station “B” are connected together. 
4 Set handsets on-hook. Test completed. 
CHART 4-19 
STATION TRANSFER 
Step Action Verify 
1 Station “A” lifts handset. Dial Tone returned. 
2 Station “A” dials station “B” Dial Tone removed on first digit dialed. Station “A” 
directory number. receives Ringback Tone. Station “B” rings. 
3 Station “B” lifts handset. Station “A” and station “B” are connected together. 
4 Station “B” flashes Station “A” receives Music On Hold, if provided, or silence. 
switchhook. Station “B” receives Transfer Dial Tone. 
5 Station “B” dials station “C” Station “B” receives Ringback Tone. Station “C” rings. 
directory number. 
6 Station “C” lifts handset. Station “B” and station “C” are connected together. 
7’ Station “B” sets handset Station “C” and station “A” are connected together. 
on-hook. 
8 Set handsets on-hook. Test completed. 
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							System Test Procedures 
5. ATTENDANT CONSOLE TESTS 
General 
5.01 
This Part provides a series of tests to verify the operation of 
the SX-200’ DIGITAL PABX Attendant Console. Refer to Section 
MITLS 108-093-315-NA, Attendant Console Description, and Section 
MITL9108-093-105-NA, Features Description, for details on the fea- 
tures tested in this Part. 
The features tested in this Part are: 
Answering Calls 
Originating Calls 
Call Hold and Retrieve 
Recall 
Serial Call 
Attendant-Controlled Conference 
Abbreviated Dial 
Do Not Disturb 
Override 
Flexible Night Service 
Trunk Busy Out Operation 
Message Waiting 
Attendant Call Forwarding 
Attendant Station Busy-out 
Attendant Direct Trunk Select 
Attendant DISA Code Setup 
Attendant Display of SUPERSET qTM Set Messages 
Attendant Last Number Redial 
Attendant Night Switching 
System Identifier 
Maintenance and Customer Data Entry Applications. 
Charts 5-l through 5-21 show the steps for testing Attendant 
Console features. 
Page 5-l  
						

							System Test Procedures 
Step Action 
Part 1 - Internal Source 
CHART 5-l 
ANSWERING CALLS 
Verify 
1 Station “A” lifts handset. Station “A” receives Dial Tone. 
2 Station “A” dials the Dial Tone removed from station “A” and replaced by 
Attendant access code. Ringback Tone. Attendant Console warbler sounds, and 
ANSWER LED flashes. INTERNAL softkey appears. Call 
Waiting indicator (C/W) shows one call waiting. 
3 Attendant presses the Ringback Tone removed from station “A”. Warbler stops. 
ANSWER key. Call Waiting indicator shows 0 calls waiting. ANSWER LED 
is on. The SRC area is highlighted and returns data on 
station “A”. Attendant Console and station “A” are 
connected together. 
4 
Attendant presses the 
RELEASE key. 
5 Set handsets on-hook. 
Part 2 - External Source Attendant Console returns to idle state. Attendant Console 
and station “A” are disconnected. 
Part 1 completed. 
1 Station “A” lifts handset. Station “A” receives Dial Tone. 
2 Station “A” accesses an Dial Tone removed on first digit dialed. Ringback Tone 
outgoing trunk and dials returned. Attendant Console warbler sounds. ANSWER LED 
the number of an incoming flashes. Call Waiting indicator shows one call waiting. 
trunk. EXTERNAL softkey appears. 
3 Attendant presses ANSWER Station “A” and console are connected. The SRC display is 
key. highlighted and displays data on the incoming trunk. 
SERIAL CALL softkey appears. ANSWER LED is on. 
4 Attendant presses the Attendant Console returns to the idle state. Station “A” 
RELEASE key. and Attendant Console are disconnected. 
5 Set handsets on-hook. Test completed. 
Page 5-2  
						

							System Test Procedures 
CHART 5-2 
ORIGINATING CALLS 
Step Action Verify 
1 Attendant dials station “A” Digits appear on LCD display in DST area as they are 
directory number. dialed. ANSWER LED lights. No softkey labels are 
displayed. Station “A” rings. Station “A” data is displayed. 
MSG WAITING and CALLBACK softkeys are displayed. DST 
area shows the message RINGING. Attendant Console 
receives Ringback Tone. 
2 Station “A” answers. Station “A” stops ringing. Ringback Tone removed from 
Attendant Console. NO DISTB and MSG WAITING softkeys 
are displayed. Station “A” and Attendant Console are 
connected together. 
3 Attendant presses RELEASE Station “A” and Attendant Console are disconnected. 
key. Attendant Console returns to idle display. 
4 Set handsets on-hook. Test completed. 
Page 5-8