Mitel SX-200 DIGITAL Pabx Information Manual
Have a look at the manual Mitel SX-200 DIGITAL Pabx Information Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 55 Mitel manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Customer Data Entry (CDE) TABLE 4-45 (CONT’D) PROGRAMMING ERROR MESSAGES Error Message Access Code XXXXX conflicts with SUPERSET line number Meaning The code entered has already been defined as a SUPERSET@ line extension number in Form 09, SUPERSET@ Set Lines. Select a new code or change the SUPERSET@ line extension number. Access Code XXXXX conflicts with the The code entered has already been defined as a Hun Access Code for HUNT GROUP NUM XX Group Access Code in Form 17, Hunt Groups. Select a new code or change the Hunt Group Access Code. Access Code XXXXX conflicts with the The code entered has already been defined as a Feature Access Code for FEATURE Feature Access Code. Select a new code or change NUMBER XX the code in Form 02, Feature Access Codes. Access code XXXXX does not correspond Only those access codes (extension numbers) which to a Stn, Set or logical line correspond to a station, SUPERSET@ key or logical line can be used. Access Code XXXXX does not match with The access code entered does not match the access ARS Leading Digits code entry for the Direct to ARS option. Refer to Form 02, Feature Access Codes. Access code XXXXX is not a valid answer The following are valid answer points for the DAY, point Nl and N2 fields in Form 14, Non-Dial-in Trunks: l an LDN on the Attendant Console, l a Rotary Dial or DTMF set extension number, l a SUPERSET@ set directory number, l a Hunt Group Access Code or a l a Night Bell extension number. Account code value exists in the database. Account codes of unspecified lengths exist; delete these first In Form 32, Account Code Entry, the entered Accoun, Code already exists. Select a new Account Code. Ensure that all of the account codes in Form 32, Account Code Entry are equal to the specified account code length in Form 04, System Options/System Timers. Attempting to add more than XXX There are a maximum of 50 members for each members to this group Pickup Group, Trunk Group and Hunt Group. Attempting to define multiple KEY LINE An access code for a Key Line appearance cannot be appearances of XXXXX on this SET duplicated on another Key Line appearance on that SUPERSET@ set. Refer to Form 09 - SUPERSET@ Set Lines. Attempting to define multiple key types In Form 09, SUPERSET@ Set Lines, only one key type for Access Code XXXXX can be assigned to each station number. Attempting to define multiple key types In Form 09, SUPERSET@ Set Lines, only one key type for Trunk Number XX can be assigned to each Trunk Number. Attempting to delete a device for which a Attempting to delete data that has not been, fully disk operation is pending - retry written to the disk yet. Try again at a later time. Page 4-135
Customer Data Entry (CDE) TABLE 4-45 (CONT’D) PROGRAMMING ERROR MESSAGES Error Message Meaning Attempting to enter invalid access code A blank access code is not allowed. Attempting update/delete of a device that The selected device is being used; modify this device is currently in use at a later time. Bay/Slot/Circuit XX/XX/XX is already The specified bay/slot/circuit is assigned elsewhere. assigned Select a new bay/slot/circuit number or change the assignment of that bay/slot/circuit number. Refer to Form 01, System Configuration and Form 09, Station, SUPERSET@ Sets. Can only use “X” wildcard at end of The X softkey can only be pressed at the end of a strings. digit string entry. Refer to Form 26, Digit Strings. Cannot modify LEADING DIGITS until digit In Form 26, Digit Strings, the digit entries in the strings deleted DIGITS TO BE ANALYZED field must be deleted befort the digit entries in the LEADING DIGITS field can be modified. Cannot update music/pager assignment - To modify the selected music/pager assignment, it must delete and re-enter must first be deleted and then re-entered. Circuit descriptor type must match The selected trunk circuit descriptor type in Form 13 programmed trunk hardware type Trunk Circuit Descriptors must match the specified Trunk Card type in Form 01, System Configuration. Configuration can not be changed for the In Form 01, System Configuration, the data in the Bay/Slot/Circuit - XX/XX/XX PROGRAMMED field cannot be matched to the data in the INSTALLED field as devices are already assigned to that physical location. Cannot change thl configuration until the devices are deassigned. Consoles that share an LDN access code Attendant Consoles that share the same LDN Access must be in the same TENANT GROUP Code must also share the same Tenant Group. Refer to Form 07, Console Assignments. COR group out of range. Valid range is (1 There are a maximum of 50 COR Groups. - 50) COR value is out of range. In Form 31, CDE Data Print, the COR value specified must be valid (1 - 25 for each COR Group). There are a maximum of 50 COR Groups. Refer to Form 20, ARS: COR Group Definition. COS number must be 1 to 50 COS value is out of range. Valid range for COS numbers is 1 to 50. In Form 31, CDE Data Print, the COS value specified must be valid (1 - 50). Database is out of sync. The database copy in RAM does not match the database copy on the diskette. Delete the selected device and re-enter the device in the appropriate form. Page 4-136
Customer Data Entry (CDE) TABLE 4-45 (CONT’D) PROGRAMMING ERROR MESSAGES Error Message Iisk is write-protected - data was not Nritten to disk Meaning Remove the write-protect tag from the disk. Re-insert the disk in the disk drive and activate the write process again. Iisk is not ready - data was not written The disk was not ready. initiate the write process at :o disk a later time. Iisk I/O failure - database may be Due to the disk I/O failure, the database may be zorrupted corrupted. Exit CDE Mode,, reset the system and then re-enter CDE Mode. Entered string is not in the system In Form 26, ARS Nested Digit String, the selected digit string is not defined. frror in rr*rr sequences. * (1,2,3,4,5,*) are The asterisk sequence in the DIGITS TO BE INSERTED the only valid sequences field in Form 22, ARS: Modified Digit Table is restricted to the following: $1 = Pause for 5 seconds, “2 = Wait for Dial Tone, Error in COR members. Use spaces between CORs. eg. 1 3 5-14 25 “3 = Switch to DTMF for subsequent digits, *4 = Do not display further modified digits on sets or SMDR, *5 = Pause 10 seconds or ** = asterisk character. The members for each COR Group must be separated by a space. For consecutive CORs, a dash is inserted. Error in QTY TO DELETE field. Can only Only 25 digits can be deleted. Refer to the QTY TO delete up to 25 DELETE field in Form 22, ARS: Modified Digit Table. EXTENSION NUMBER XXXXX is a member The selected extension number is a member of the of HUNT GROUP XX. Hunt Group shown. An extension number can be a member of only one Hunt Group at a time. EXTENSION NUMBER XXXXX is a member The selected extension number is a member of the of PICKUP GROUP XX. Pickup Group shown. An extension number can be a member of only one Pickup Group at a time. Feature Number out of range. Valid range Feature numbers range from 1 to 30. Refer to Form is (1 - 30) 02, Feature Access Codes. First account code position value greater When Print Option number 14 in (Form 31, CDE Data than last. Print) is selected, the first specified Account Code must be less than the last specified Account Code. Form access disallowed; enable verified To access Form 32, Account Code Entry, System account codes system option. Option 05, Verified Account Code must first be enabled. Refer to Form 04, System Options/System Timers. Page 4-137
Customer Data Entry (CDE) TABLE 4-45 (CONT’D) PROGRAMMING ERROR MESSAGES Error Message Iorm number XX cannot be accessed Meaning The selected form number is reserved for future use or the selected form number has restricted user access. Refer to Form 27, Form Access Restriction for the level of access for each form. ‘arm number out of range! The selected Form number is invalid. The range is 1 to 32 with the exception of Forms 11, 12 and 28. Refer to Table 4-2, Available Forms. iigh power card cannot be programmed The Universal Card can only be assigned to those St this location card slots rated for high power consumption. These are the upper slots of any digital bay. ncorrect specification of Bay/Slot/Circuit The specified start bay/slot/circuit numbers must be :or range programming less than the end bay/slot/circuit numbers. nserted too many digits. Up to 20 The specified entry exceeds the maximum. A SIlowed, with ‘*n’ counted as 1 maximum of 20 entries are allowed in the DIGITS TO BE INSERTED field in Form 22, ARS: Modified Digit Table. Each asterisk entry is considered as one entry. nvalid digit to insert. Use O-9 or rr* : 1,2,3,4,5,*)“ only The specified entry is invalid. The entries in the DIGITS TO BE INSERTED field are restricted to the following: l 0 to 9 and l the valid asterisk sequences. ViODlFlED DIGIT ENTRY out of range. The selected Entry Number is invalid. The range is 1 Jalid range is (1 - 50) to 50. Refer to Form 22, ARS: Modified Digit Table. Modified digit table entries are from 1 to The selected Entry number is invalid. The range is 01 50 to 50. Select a new Entry number. Refer to Form 22, ARS: Modified Digit Table. Must enter LEADING DIGITS To complete the entry in Form 26, ARS Digit Strings, must enter digits in the LEADING DIGITS field. Must delete all appearances of XXXXX from CALL REROUTING TABLE The selected device must have its access code or extension number deleted from the Call Rerouting Table before it can be removed from the system. Refer to Form 19, Call Rerouting Table. Must delete all key definitions before deleting set The selected SUPERSET@ set must have all its key definitions deleted before it can be removed from thl system. Refer to Form 09, SUPERSET@ Set Lines. Must delete appearances of XXXXX from The selected device must have its access code or answer points in NON-DIAL-IN TRUNKS extension number deleted from the answer points in Form 14, Non-Dial-In Trunks before it can be removed from the system. Page 4-138
Customer Data Entry (CDE) TABLE 4-45 (CONT’D) PROGRAMMING ERROR MESSAGES Error Message Meaning Must delete the appearances of XXXXX All appearances of the station number (or Prime Line on all sets before deleting set number) must be deleted before that set can be removed from the system. Must enter first choice for route list to be In Form 24, ARS: Route Lists, the FIRST field must be defined (leave no gaps) specified with a valid Route List number before the SECOND field is specified. Neither Option #246 Nor #247 are One of these COS Options must be enabled for enabled yet correct system operation. No CONSOLE MODULES are programmed The Console Module must be assigned to a bay/slot/circuit/subcircuit in Form 01, System Configuration. No DIAL-IN trunk cards are programmed A card that supports Dial-In Trunks must be defined in Form 01, System Configuration. No more space available for comments Subsequent comments that are entered in the CDE Forms are not saved. No NON-DIAL-IN trunk cards are programmed No STATION or SUPERSET cards are programmed’ A card that supports Non-Dial-in Trunks must be defined in Form 01, System Configuration. A card that supports Rotary Dial or DTMF sets or a card that supports SUPERSET@ sets must be defined in Form 01, System Configuration. No trunks are assigned to circuit descriptor number X Non-existent account code value has been entered. The trunk circuit descriptor number entered has not been specified in Form 13, Trunk Circuit Descriptors. During a search in Form 31, CDE Data Print, the entered Account Code does not exist. Select another Account Code. NUMBER OF DIGITS TO ABSORB must be In the M field of Form 15, Dial-In Trunks, the in the range (0 - 8) maximum quantity of digits allowed is 8. Option XX conflicts with this option. The selected option is mutually exclusive with the option number shown. Option number XXX is out of range; must The selected option number is out of range. For COS be between XXX and XXX Options, the valid range is 100 to 811. For System Options, the valid range is 1 to 39. Previous transaction encountered a Due to the I/O failure, the last write process did not permanent I/O failure; data was not occur. Exit CDE Mode, reset the system and re-enter written to disk CDE Mode. Print Option out of range. Valid range is In Form 31, Customer Data Print, there are only 33 (1 - 33). Print Option numbers. Select a new Print Option number. Page 4-139
Customer Data Entry (CDE) TABLE 4-45 (CONT’D) PROGRAMMING ERROR MESSAGES Error Message Meaning ROUTE LIST out of range. Valid range is The selected Route List number is invalid. The range (1 - 100) is 1 to 100. Refer to Form 24, ARS: Route Lists. ROUTE out of range. Valid range is (1 - The selected Route number is invalid. The range is 1 200) to 200. Refer to Form 23, ARS: Route Definition. ROUTE PLAN out of range. Valid range is The selected Route Plan number is invalid. The range (1 - 50) is 1 to 50. Refer to Form 25, ARS: Route Plans. RTE PLN= X, DZ= X, TZ= X, Field= START The START HOUR field entry is less than or equal to HOUR, Error= Entry < = previous entry the previous START HOUR field entry. The entries in the START HOUR field must be listed in ascending order. Refer to Form 25, ARS: Route Plans. RTE PLN= X, DZ= X, TZ= X, Field= ROUTE The entered Route List number does not have a LIST: Error= entry must be blank corresponding entry in the START HOUR field. Therefore, the ROUTE LIST field must be cleared or a starting time must be specified in the START HOUR field. Refer to Form 25, ARS: Route Plans. RTE PLN= X, DZ= X, TZ= X, Field= START A blank entry in the START HOUR field represents 24 HOUR, Error= Entry cannot be deleted hours. Therefore, the subsequent entry in the START HOUR field is less than or equal to the blank entry. Starting times must be listed in ascending order. Refer to Form 25, ARS: Route Plans. TENANT NUMBER is out of range. Valid is There are a maximum of 25 Tenant Groups. 1 to 25. The access code XXXXX does not exist The selected access code has not been assigned. The access code XXXXX is already The access code is used elsewhere in the database. assigned Select another access code. The access code for field XXX is invalid The extension number, Hunt Group Access Code, Night Bell extension number or Attendant Console directory number assigned to one of the DAY, Nl or N2 fields in Form 19, Call Rerouting is invalid. Assigr a new code in that field. The access codes for fields XXX 81 XXX The extension numbers, Hunt Group Access Codes, are invalid Night Bell extension numbers, or Attendant Console directory numbers assigned to two of the DAY, Nl o N2 fields in Form 19, Call Rerouting Table are invalid Assign new codes in the fields. The access codes for fields XXX, XXX & The extension numbers, Hunt Group Access Codes, XXX are invalid Night Bell extension numbers or Attendant Console directory numbers assigned to the DAY Nl and N2 fields in Form 19, Call Rerouting Table are invalid. Assign new codes in the fields. Page 4-140
Customer Data Entry (CDE) TABLE 4-45 (CONT’D) PROGRAMMING ERROR MESSAGES Error Message Meaning The Bay/Slot/Circuit - XX/XX/XX cannot Devices are assigned to the selected bay/slot/circuit. be programmed Before a new card type can be programmed for the bay/slot/circuit, these devices must be removed frorr the system’s database. The Bay/Slot/Circuit - XX/XX/XX is not The specified circuit number is not applicable for present these bay and slot numbers. Re-enter the bay and slot numbers without the circuit number or enter 0 for the circuit number. The Bay/Slot/Circuit - XX/XX/XX is not The selected bay/slot/circuit is not a console. Refer programmed as a console to Form 01, System Configuration and reprogram this bay/slot/circuit as a console. The Bay/Slot/Circuit - XX/XX/XX is not The selected bay/slot/circuit is programmed as a orogrammed as a DIAL-IN trunk Non-Dial-In Trunk. Refer to Form 14, Dial-In Trunks. The Bay/Slot/Circuit - XX/XX/XX is not The selected bay/slot/circuit is not a music/pager srogrammed as a MUSIC/PAGER MODULE assignment. Refer to Form 01, System Configuration and reprogram this bay/slot/circuit as a Music/Pager Module. The Bay/Slot/Circuit - XX/XX/XX is not The selected bay/slot/circuit is programmed as a orogrammed as a NON-DIAL-IN trunk Dial-In Trunk. Refer to Form 15, Dial-In Trunks. The Bay/Slot/Circuit - XX/XX/XX is not Relays (Subcircuits 5 and 6 ) are located on the orogrammed as a RECEIVER MODULE Receiver/Relay Module only. Ensure that there is a Receiver/Relay Module on a Universal Card at that location in Form 01, System Configuration. The Bay/Slot/Circuit - XX/XX/XX is not The selected bay/slot/circuit must first be assigned programmed as a STATION or SUPERSET to a card that supports Rotary Dial or DTMF sets or to a card that supports SUPERSET@ sets in Form 01, System Configuration. The Bay/Slot/Circuit - XX/XX/XX is not The selected trunk number corresponds to a programmed as a trunk bay/slot/circuit that is not programmed as a trunk. The Bay/Slot/Circuit - XX/XX/XX is not The selected bay/slot/circuit is not a Universal Card programmed as a UNIVERSAL CARD assignment. Refer to Form 01, System Configuration and reprogram this bay/slot/circuit as a Universal Card. The extension number XXXXX does not The selected extension number is undefined. The exist extension number must first be defined in Form 09, Station/SUPERSET@ Sets. The hour value XX is out of range. The hour value can range from 01 to 24. Refer to Form 04, System Options/System Timers. Page 4-141
Customer Data Entry (CDE) TABLE 4-45 (CONT’D) PROGRAMMING ERROR MESSAGES Error Message Meaning The power rating of the UNIVERSAL CARD The power rating of the Universal Card is IO. s exceeded. Therefore, the number of modules that can be installed on the Universal Card depends on the individual power rating of the modules. The Console Module has a power rating of 5, the Receiver/Relay Module has a power rating of 2, the Music on Hold/Pager Module has a power rating of 1 and the E&M Trunk Module has a power rating of 3. The TRUNK NUMBER XXX has not been Entered trunk number does not correspond to a assigned trunk. It must be defined in Form 14, Non-Dial-In Trunks or Form 15, Dial-In Trunks. The TRUNK NUMBER XXX is already assigned Trunk numbers can be assigned to only one trunk. Trunk numbers are assigned in Form 14, Non-Dial-In Trunks and Form 15, Dial-In Trunks. The value XX is outside the valid range The selected SUPERSET@ key number is invalid. Key :or KEY NUMBERS (2 - 15) numbers range from 2 to 15. SUPERSET@ key ‘l is reserved for the Prime Line and cannot be programmed in Form 09, SUPERSET@ Set Lines. The value XX is outside the valid range The selected timer value is invalid. Refer to Table For the selected timer option 4-20, Trunk Hardware Options for a list of valid time1 values. The value X is outside valid range for The selected bay number is invalid. The range is 1 tc 3AY (1 - 5) 5. The value XX is outside valid range for The selected circuit number is invalid. In Bays 1 and CIRCUIT (1 - XX) 2, the range for the ONS Line Card is 1 to 12; for the LS/GS Trunk Card is 1 to 8 and for the Universal Card is 1 to 4. In Bays 3, 4 and 5, the range for the Station Line Card is 1 to 8; for the SUPERSET@ Line Card is 1 to 8; for the CO Trunk Card is 1 to 4 and for the E&M Trunk Card is 1 to 2. The value XX is outside valid range for There are a maximum of 25 trunk circuit descriptors. CIRCUIT DESCRIPTORS (1 - 25) The value XX is outside valid range for The selected COR Group number is out of range. The COR (1 - 25) range is 1 to 25. The value XX is outside valid range for The selected COS number is out of range; the range cos (1 - 50) is 1 to 50. The value XX is outside valid range for In Form 18, Miscellaneous System Ports, there are ENTRY NUMBER (1 - XX) only 38 Entry Numbers. The minute value XX is out of range. The minute value can range from 01 to XX, where X; is option specific. Refer to Form 04, System Options/System Timers. Page 4-142
Customer Data Entry (CDE) TABLE 4-45 (CONT’D) PROGRAMMING ERROR MESSAGES Error Message Meaning -he value X is outside valid range for The selected Hunt Group number is invalid. The iUNT GROUP (1 - 50) range is 1 to 50. -he value XX is outside valid range for In Form 29, Device Interconnection Table, there are NTERCONNECT NUMBER (1 - XX) only 25 Interconnect Numbers. -he value XX is outside valid range for The selected Pickup Group number is invalid; the ‘ICKUP GROUP (1 - 50) range is 1 to 50. -he value XX is outside valid range for The selected slot number is invalid. In Bay 1, the ;LOT (1 - XX) range is 1 to 8. In Bay 2, the range is 1 to 4. In Bays 3 and 4, the range is 1 to 15. In Bay 5, the range is 1 to 12. he value XX is outside valid range for In Form 25, ARS Route Plans, the START HOUR START HOUR (0 - 23) specifes the starting time for each time zone. The time is represented by two digits in 24 hour format. -he value XX is outside valid range for Subcircuits 1 to 4 refer to the DTMF Receivers; they ;UBClRCUlT (X - X) cannot be accessed. The only subcircuits that can be accessed are the three relays on the Receiver/Relay Module. These are Subcircuits 5 and 6. -he value XX is outside valid range for The selected Tenant Group number is invalid; the -ENANT (1 - 25) range is 1 to 25. Tenant Group numbers are used in the following forms: l Form 05, Tenant Interconnection Table, l Form 06, Tenant Night Switching Control, l Form 07, Console Assignments, l Form 09, Station/SUPERSET@ Sets, l Form 14, Non-Dial-In Trunks, l Form 15, Dial-In Trunks and l Form 19, Call Rerouting Table. The value X is outside valid range for The selected Trunk Group number is invalid. The TRUNK GROUP (1 - 50) range is 1 to 50. The value XXX is outside valid range for Trunk numbers range from 1 to 200. TRUNK NUMBERS (1 - 200) rhis console has LDN assigned - cannot An Attendant Console can only be deleted from the delete! system if all of its LDN assignments are removed first. Refer to Form 08, Attendant LDN Assignments. rOTAL DIGITS EXPECTED must be in the In Form 15, Dial-In Trunks, the N field (total digits range (1 - 9) expected) is restricted to digits 1 to 9. rotal number of SUPERSET sets The power supply restricts the total number of programmed in Bay 3 cannot exceed 64 SUPERSET@ sets for the Control Cabinet to 64. rotal number of SUPERSET sets The power supply restricts the total number of programmed in Bays 4 and 5 cannot SUPERSET@ sets for the Peripheral Cabinet to 64. axceed 64 Page 4-143
Customer Data Entry (CDE) TABLE 4-45 (CONT’D) PROGRAMMING ERROR MESSAGES Error Message Meaning Total string is too long. Limit is 26 digits The total number of digits in the DIGITS TO BE ANALYZED field plus the digits in the LEADING DIGITS field cannot exceed 26. Refer to Form 26, Digit Strings. TRUNK GROUP must be entered for a route to be defined To complete the Route definition, the Trunk Group number must be specified. Refer to Form 23, ARS: Route Definition. TRUNK NUMBER XX does not correspond Only CO trunks can be assigned as DTS in Form 09, to a CO trunk SUPERSET’ Set Lines. TRUNK NUMBER XXX is a member of The selected trunk number is a member of the Trunk TRUNK GROUP XX. Group shown. A trunk number can be a member of only one Trunk Group at a time. Unable to delete - A device is programmed for the Bay/Slot/Circuit - xx/xx/xx Unable to locate extension XXXXX assigned to a PICKUP GROUP Circuits are assigned to the selected card in that bay and slot. Cannot delete the card in that slot until the devices are deassigned from the forms. The selected extension number is not assigned to any station or set. Refer to Form 09, Station/SUPERSET@ Sets. Unable to stop CDE print. Try again later. The Customer Data print process cannot be halted. Try again later. Undefined access number or digit string In Form 30, System Abbreviated Dial Entry, either the Index Number or the Digit String is blank. Specify the required Index Number or Digit String. Unmatched Account code length; system The entered Account Code does not match the option account code length enabled. specified Account Code Length (System Option 44 of Form 04, System Options/System Timers). Enter a new Account Code or change the length of the Account Codes in Form 04. Update of database failed. The changes to the database were not stored properly on the diskette. Ensure that there is a diskette in the drive and that the drive door is closed. Valid COS range must be entered before Before a print operation can occur, a valid COS range COS print is initiated must be entered (1 to 50). Refer to Form 03, COS Define. Valid TRK CCT DESC range must be entered before print is initiated Verified account codes system option must be enabled first. This error occurs in Form 31, CDE Data Print. The valid Trunk Circuit Descriptor range is 1 to 25. In Form 32, Account Code Entry, the Account Code can only be modified if System Option 05, Verified Account Codes is enabled. Refer to Form 04, System Options/System Timers. Page 4-144/l 44