Mitel SX-200 DIGITAL Pabx Information Manual
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Customer Data Entry (CDE) Form 17 - Hunt Groups 4.66 This form specifies the members of each Hunt Group by exten- sion numbers. Refer to Table 4-25, Hunt Groups. The system supports a maximum of 50 Hunt Groups; each group supports a maxi- mum of 50 members. 4.67 Field Description. The header line indicates which Hunt Group is being programmed and whether it is a Terminal or Circular Hunt Group. EXT NUM Field This field lists the members of each Hunt Group according to their extension numbers. Valid numbers include extension numbers of Rotary Dial or DTMF sets and SUPERSET@ Prime Line numbers. BAY, SLT, CCT and COMMENTS Fields These fields are informational fields only. They cannot be modified in this form. When an extension number is added to the Hunt Group, the corresponding physical loca- tion number (BAY, SLT and CCT) and the COMMENTS fields from Form 09 (Station/SUPERSET@ Sets) are automatically displayed. Page 4-75
Customer Data Entry (CDE) ----TABLE 4-25 / j: y--$ij& 17 - HLJNT GROUPS 1 CDE TERMINAL DISPLAY 4:26 1 -JUN-86 alarm status = NO ALARM [GRP I:7798 I CCIRCl[STN/SET] EXT NUM BAY SLT CCT COMMENTS Ill 01 03 01 M. SMITH 112 01 03 02 G. BROWN 113 01 03 03 L. GREENE 114 01 03 04 J. HENRY l-GROUP TYPE 6-QUIT 111 01 03 01 M. SMITH 2-TERMINAL 3-INSERT 4- 5-HUNT GROUP 7-ACCESS CODE 8-DELETE S- O- ATTENDANT CONSOLE DISPLAY [GRP 1: 7798 I CCIRCI[~TN/SET~ EXT NUM BAY SLT CCT COMMENTS Ill 01 03 01 M. SMITH Fi>GROUP TYPE F2>TERMINAL F3>INSERT F4> F5=-HUNT GROUP FG>QlJIT F’I>ACCESS COOE F8>DELETE FQ> FO> FORMOOZlRO Page 4-76
Customer Data Entry (CDE) 4.68 Commands l-GROUP TYPE Pressing this softkey displays three new softkeys which represent three Hunt Group types. Softkeys GROUP TYPE and CIRCULAR/TERMINAL do not appear until the hunt group exists. A hunt group is not created until the first member is defined. Refer to Figure 4-12, Hunt Group Types. Note that the selected group type does not appear on the softkey display. 1 -STN/SET 2-RECORDING 3-AGENT 4- 5- B-QUIT 7- 8- S- o- FIGURE 4-12 HUNT GROUP TYPES FORMOlBlRO l-STN/SET Pressing this softkey sets the selected Hunt Group as a Station/SUPERSET@ Set type. A bay/slot/circuit number of any type of line card can be used with this type of Hunt Group. The header line displays the [STN/SET] prompt to indicate this type of Hunt Group. 2-RECORDING Pressing this softkey sets the selected Hunt Group as a Recording type. Only those bay/slot/circuit numbers referring to the ONS Line Card can be used with this type of Hunt Group. The header line displays the [RECORD.] prompt. 3-AGENT Pressing this softkey sets the selected Hunt Group as an Agent type. The header line displays the [AGENT I prompt. 2-CIRCULAR/TERMINAL This softkey has two functions. It specifies the selected Hunt Group as a Circular or Terminal type. Refer to Section MITL9108-093-105-NA, Features Description for details on Cir- cular and Terminal Hunt Groups. When the Hunt Group is defined as a Terminal type, the header line displays [TERM] and the softkey dis- plays CIRCULAR. Pressing the CIRCULAR softkey sets the Hunt Group as a Circular type. The header line now displays [CIRCI and the softkey displays TERMINAL. 3-INSERT This softkey adds new members to the selected Hunt Group. Pressing the INSERT softkey clears the command line and moves the cursor to the EXT NUM field. The addition is completed by entering a valid extension number. The system inserts the addition the line after that line that was displayed on the command line. Note that this softkey only appears if there is data present in this form. 5-HUNT GROUP This softkey selects a Hunt Group. Pressing the HUNT GROUP softkey displays the ENTER HUNT GROUP NUM: prompt on the command line. The selection is completed by entering a valid Hunt Group number (1 to 50). 6-QUIT Pressing the QUIT softkey when editing this form returns the display to the level before the field was modified. The change is not Page 4-77
Customer Data Entry (CDE) saved. At all other times, pressing this softkey exits Form 17 and returns the display to the level where the forms are selected. Refer to Table 4-2, Available Forms. 6-CANCEL This softkey appears after a programming error has oc- curred. Pressing the CANCEL softkey returns the display to the level where the programming error was made. The CANCEL softkey appears with an error message. Refer to Table 4-45, Programming Error Mes- sages for a list of these error messages. ‘I-ACCESS CODE This softkey assigns an access code for each Hunt Group. Pressing the ACCESS CODE softkey displays the ENTER NEW ACCESS CODE: prompt on the command line. The access code speci- fication is completed by entering a valid number which must be unique in the database. The access code is displayed on the header line and can be a maximum of five digits. 8-DELETE Pressing the DELETE softkey removes the selected exten- sion number from the Hunt Group. The deletion is completed by press- ing the ENTER softkey. After the last member is deleted from the Hunt Group, the system deletes the access code from the database. O-ENTER This softkey appears only after data for an entry has been modified. Pressing the ENTER softkey commits each modification one at a time to the database. Page 4-78
Customer Data Entry (CDE) Form 18 - Miscellaneous System Ports 4.69 This form assigns a physical identification location to three types of devices and three alarms. The devices are a Music on Hold source, Paging equipment and Night Bells equipment. The alarms are Minor, Major and Critical. The system supports 25 night bells, nine paging zones and one Music on Hold source. Refer to Table 4-26, Entry Number Designations and Table 4-27, Miscellaneous System Ports for the form layout. 4.70 Field Description ENTRY NUMBER Field This field lists the entry numbers for the miscellaneous ports. There is a total of 38 entry numbers. The ENTRY NUMBER field cannot be modified. DESCRIPTION Field This field lists the titles assigned to the entry numbers. The DESCRIPTION field cannot be modified. BAY, SLT and CCT Fields These fields list the bay, slot and circuit numbers of the device being programmed. SCT Field The SCT (subcircuit) field specifies the relay location on each module for each night bell and each alarm circuit. Refer to Figure 4-13, Universal Card Circuits and Subcircuits. EXTENSION NUMBER Field This field applies only to the night bell entries. The EXTENSION NUMBER field lists the extension numbers (a maximum of five digits) assigned to the night bells. This field links the night bell designations to Form 19 (refer to Table 4-29, Call Rerouting Table). This field also links the incoming trunks of Form 14 (refer to Table 4-22, Non-Dial-In Trunks) the night bell designations. Page 4-79
Customer Data Entry (CDE) TABLE 4-26 ENTRY NUMBER DESIGNATIONS Entry Number Title 01 Music on Hold 02 Pager 1 03 Pager 2 04 Pager 3 05 Pager 4 06 Pager 5 07 Pager 6 08 Pager 7 09 Pager 8 IO Pager 9 11 Minor Alarm 12 Major Alarm 13 Critical Alarm 14 Night Bell 1 15 Night Bell 2 16 Night Bell 3 17 Night Bell 4 18 Night Bell 5 19 Night Bell 6 20 Night Bell 7 21 Night Bell 8 22 Night Bell 9 23 Night Bell 10 24 Night Bell 11 25 Night Bell 12 26 Night Bell 13 27 Night Bell 14 28 Night Bell 15 29 Night Bell 16 30 Night Bell 17 31 Night Bell 18 32 Night Bell 19 33 Night Bell 20 34 Night Bell 21 35 Night Bell 22 36 Night Bell 23 37 Night Bell 24 38 Night Bell 25 Page 4-80
Customer Data Entry (CDE) SUBClRCUlT 6 K-2 SUBCIRCUIT 5 IKl) RECEIVEWRELAV MODULE LEDs 1 - MODULE 1 I -i-- MODULE 2 rT MODULE 3 CW MODULE 4 -i- ALARM Figure 4-13 Universal Card Circuits and Subcircuits Page 4-81
Customer Data Entry (CDE) :26 I -JUN-86 alarm status = NO ALAR TABLE 4-27 FORM 18 - ( .- MISCELLANEOUS SYSTEM PORTS CDE TERMINAL DISPLAY ENTRY NUMBER 01 Music on Hold 02 Pager 1 03 Pager 2 04 Pager 3 05 Pager 4 06 Pager 5 07 Pager 6 08 Pager 7 09 Pager 8 IO Pager 9 11 Minor Alarm 12 Major Alarm 01 I- Music on Hold 1 I 12- DESCRIPTION P- BAY 02 02 02 - SLT 1 CCT 03 01 03 01 04 1 03 SCT 01 02 EXTENSION NUMBER 02 I I 4-TOP 1 5-BOTTOM i+QUIT 7-ENTRY NUM a-DELETE 9- O- ATTENDANT CONSOLE DISPLAY ENTRY NUMBER DESCRIPTION BAY SLT CCT SCT EXTENSION NUMBER 01 Music on Hold 02 03 01 01 Fi> F2> F3> F4>TCJP F5>BOTTOM FG>QUIT F7bENTRY NUM F8>DELETE F92 FO> FRlVl0020A Page 4-82
Customer Data Entry (CDE) 4.71 Commands 4-TOP Pressing the TOP softkey moves the line pointer to the first line of the form. The command line displays the first line. 5-BOTTOM Pressing the BOTTOM softkey moves the line pointer to the last line of the form. The command line displays this line. 5-QUIT Pressing the QUIT softkey when editing this form returns the display to the level before the field was modified. The change is not saved. At all other times, pressing this softkey exits Form 18 and returns the display to the level where the forms are selected. Refer to Table 4-2, Available Forms. 6-CANCEL This softkey appears when a programming error occurs. Pressing the CANCEL softkey returns the display to the level where the programming error occurred. This softkey appears with an error mes- sage. Refer to Table 4-45, Programming Error Messages for a list of these error messages. 7-ENTRY NUM This softkey selects an entry number. Pressing the ENTRY NUM softkey displays the ENTER ENTRY NUM: prompt on the command line. The selection is completed by entering a valid entry number (1 to 38). This entry number can now be specified by its bay, slot, circuit and (if applicable) subcircuit numbers. 8-DELETE This softkey appears when the pointer is pointing to data (i.e., data on the command line). Pressing the DELETE softkey deletes the selected entry number. The deletion is completed by pressing the ENTER softkey. This entry number can now be assigned to a new physical location. O-ENTER This softkey appears only after data for an entry number has been modified. Pressing the ENTER softkey stores the modifications in the database. Page 4-83
Customer Data Entry (CDE) Form 19 - Call Rerouting Table 4.72 This form designates where intercepted and attendant-directed calls will route based on Day Service, Night1 Service and Night2 Service. Refer to Table 4-28, Call Rerouting Options. Refer also to Table 4-29, Call Rerouting Table for the form layout. Each Tenant Group requires a Call Rerouting Table. “DIAL 0” calls can be directed to an LDN, Rotary Dial or DTMF set, SUPERSET@ set or Night Bell exten- sion number, or to an individual console. 4.73 Field Description. The header line displays the Tenant Group number being programmed. DAY Field This field designates a directory number for each type of call in Day Service Mode. The directory number is defined in one of the following forms: l Form 07, Console Assignments, l Form 08, Attendant LDN Assignments, l Form 09, Station/SUPERSET@ Sets, l Form 17, Hunt Groups or l Form 18, Miscellaneous System Ports. If this field is blank, then the call does not reroute (such as no answer or busy forwarding) or reorder tone is heard (such as vacant number intercept or Do Not Disturb intercept). Nl Field This field specifies where calls route during Night1 Service Mode by the extension number. If this field is blank, then the call reroutes to the number specified in the DAY field. N2 Field This field specifies where calls route during Night2 Service Mode by the extension number. If this field is blank, then the call does not reroute. Page 4-84