Mitel SX-200 DIGITAL Pabx Information Manual

							System Test Procedures 
CHART 5-3 
CALL HOLD AND RETRIEVE 
Step Action Verify 
1 Station “A” lifts handset. Dial Tone returned. 
2 Station “A” dials Attendant See Chart 5-l. 
Access Code. 
3 Attendant presses HOLD 1 Station “A” receives Music On Hold, if provided, or silence. 
key. The SRC area of the Attendant Console LCD is blanked. 
HOLD 1 LED is on. ANSWER LED is off. 
4 Wait the time-out period. HOLD 1 LED flashes. Warbler sounds with Attendant 
Console Recall Tone (one burst of tone for HOLD slot 1). 
5 Press HOLD 1. Call is retrieved. Station “A” and Attendant Console are 
connected together. HOLD 1 LED is off. ANSWER LED is 
on. 
6 Press HOLD 2. As above, in Step 3. HOLD 2 LED is on. 
7 Wait the time-out period. HOLD 2 LED flashes. Warbler sounds with Attendant 
Console Recall Tone (two bursts of tone for HOLD slot 2). 
8 Press HOLD 2. As above, in Step 5. 
9 Press HOLD 4. HOLD slots 4 through 8 are displayed as softkeys on LCD, 
along with the status of each hold slot (HOLD 4 through 
HOLD 8). 
10 Press HOLD 6. As above, in Step 3. HOLD 4 LED is on. 
11 Wait the time-out period. HOLD 4 LED flashes. Warbler sounds with Attendant 
Console Recall Tone (four bursts of tone for HOLD slot 4). 
12 Press HOLD 4. As above, in Step 9. HOLD 6 displays *RCL (recall) status. 
13 Press HOLD 6 sof-tkey. As above, in Step 5. 
14 Press the RELEASE key. Station “A” and Attendant Console are disconnected. SRC 
display blanks. Attendant Console returns to idle condition. 
15 Set handsets on-hook. Test completed. 
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							System Test Procedures 
CHART 5-4 
RECALL 
Step I Action Verify 
1 
4 Perform Steps 1 through 3 
of Answering Calls - Part 1 
(Internal). See Chart 5-1. 
Attendant dials station “B” 
directory nurnber, then 
presses RELEASE. 
Allow station “B” to ring 
until recall timer causes 
recall. 
Press ANSWER key or 
RECALL softkey. Station “8” rings. Station “A” receives Ringback Tone. 
Attendant Console returns to idle condition. 
Attendant Console rings. ANSWER LED flashes. Station “B” 
stops ringing. RECALL softkey appears on Attendant 
Console LCD. 
ANSWER LED is on. Attendant Console is connected to 
station “A”. SRC display shows data on station “A”. DST 
display shows data on station “B”, and status of station 
“B” (NO ANSR). RING AGAIN softkey appears on Attendant 
Console LCD. 
Press RELEASE. Attendant Console and station “A” are disconnected. 
Station “B” rings. Station “A” receives Ringback Tone. 
Station “B” lifts handset. Stations “A” and “B” are connected. 
Set handsets on-hook. Test completed. 
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							System Test Procedures 
Step 
Step Action 
Station “A” lifts handset, 
accesses an outgoing 
trunk, then accesses an 
incoming trunk. Incoming trunk call appears at Attendant Console (see 
Chart 5-l). SERIAL CALL softkey is displayed. 
Press SERIAL CALL softkey. SRC display shows incoming trunk data and SER status 
flag. 
Attendant dials station “B” 
directory number, then 
presses RELEASE. 
Station “B” lifts handset. Station “B” rings. Station “A” receives Ringback Tone. 
Attendant Console returns to idle condition. 
Station “A” and station “B” are connected together. 
Station “B” sets handset Station “A” receives Ringback Tone. Attendant Console 
on-hook. rings. RECALL softkey is displayed. 
Attendant presses ANSWER 
key, or RECALL softkey. Station “A” and Attendant Console are connected. SRC 
display shows incoming trunk data and SER status flag. 
SERIAL CALL softkey is displayed. 
Attendant presses SERIAL 
CALL softkey. SER status flag is removed from SRC display. SERIAL CALL 
softkey remains displayed. 
Repeat Steps 3 through 5. Incoming trunk call does not recall to Attendant Console. 
Set handsets on-hook. Test completed. 
CHART 5-5 
SERIAL CALL 
Verify 
CHART 5-6 
ATTENDANT-CONTROLLED CONFERENCE 
Action 
Qtendant dials station “A” 
directory number. 
Attendant dials station “B” 
directory number, and 
station “B” answers. 
Attendant presses the 
CONF softkey. 
Attendant presses the 
RELEASE key. 
Set handsets on-hook. 
Verify 
See 
Chart 5-2. 
The DST display is highlighted and station 
“B” data 
appears. SOURCE .and CONF softkeys are displayed. 
Attendant, station “A” and station “B” are connected 
together. Both SRC and DST displays are highlighted. 
SOURCE and DEST softkeys are displayed. 
Attendant is removed from conference. Attendant Console 
returns to idle condition. Station “A” and station “B” 
remain connected together. 
Test completed. 
Page 5-6  
						

							System Test Procedures 
CHART 5-7 
ABBREVIATED DIAL 
Part 1 - Programming Abbreviated Dial Numbers 
1 Press the FUNCTION key. Softkey prompts change. SRC and DST displays blank. 
2 Press ATT FUNCTION Softkey prompts change. 
softkey (F2). 
3 Press ABBR DIAL softkey LCD responds by displaying the message: Enter Index 
w3). Number:- 
4 Enter Abbreviated Dial Digits are displayed as they are entered from telephony 
Entry Number (000-999). keypad. The - key can be used to back up to and clear 
incorrect entries. ENTER softkey is displayed (F2). 
5 Press ENTER softkey (F2). LCD responds by displaying entry number and the 
message: 
Dial Number:- 
Note: If a dial number is already applied to the entered 
Abbreviated Dial entry number, the dial number is 
displayed against the entry number in the format: 
000 = 1234 
6 Enter Dial Number. Digits are displayed as they are entered from the 
telephony keypad. SET softkey is displayed (F2). 
7 Press SET softkey (F2). LCD responds by displaying the message: 
Enter Index Number:- 
8 Repeat Steps 4 and 5, Number entered in Step 6 is displayed against entry 
using same Entry Number. number. 
9 Press EXIT softkey (Fl). LCD responds by returning to Call Processing mode idle 
condition. Part 1 completed. 
Part 2 - Testing operation of Abbreviated Dial 
1 Attendant dials Abbreviated Dialed digits are displayed in DST display area. Display 
Dial Feature Access Code updates and shows actual number being rung. Ringback 
and Entry Number. Tone or Busy Tone returned. ANSWER LED is on. 
2 Press RELEASE. Test completed. 
Page 5-7  
						

							System Test Procedures 
CHART 5-8 
DO NOT DISTURB 
Step Action Verify 
1 Attendant dials station “A” See Chart 5-2. 
directory number. 
2 Station “A” lifts handset. Station “A” and Attendant Console are connected. DST 
display shows station “A” data. NO DTSTB softkey is 
displayed. 
3 Attendant presses F6 (NO DND status flag appears in DST display. (Do Not Disturb is 
DTSTB softkey). enabled.) 
4 Attendant presses F6 (NO DND status flag removed in DST display. (Do Not Disturb 
DTSTB softkey). is disabled.) 
5 Press RELEASE. Station “A” and Attendant are disconnected. Attendant 
Console returns to idle condition. 
6 Set handsets on-hook. 
7 Press FUNCTION key. Function softkeys are displayed. 
8 Press ATT FUNCTION Softkey prompts change. 
softkey. 
9 Press STATIONS softkey. LCD responds by displaying message: Enter Extension 
Number:- 
10 Dial station “A” directory Digits appear on LCD as they are dialed. NO DTSTB 
number. softkey is displayed. 
11 Press NO DTSTB softkey. DND status flag is displayed for station “A”. 
12 Station “B” dials station “A” Station “B” receives Reorder Tone. 
directory number. 
13 Attendant presses NO DND status flag is removed for station “A”. 
DTSTB softkey. 
14 Repeat Step 12. Station “B” receives Ringback Tone. Station “A” rings. 
15 Set handsets on-hook. Ringing removed from station “A”. 
16 Press EXIT softkey. Attendant Console display returns to idle condition. Test 
completed. 
Page 5-8  
						

							System Test Procedures 
CHART 5-9 
OVERRIDE 
Step Action Verify 
1 Enable Do Not Disturb on See Chart 5-8. 
station “A”. 
2 Attendant dials station “A” Reorder Tone returned. DST display shows DND status 
directory number. flag for station eK. 
3 Press OVERRIDE softkey. Ringback Tone returned. Station “A” rings. 
4 
Station “A” lifts handset. Station “A” and Attendant Console are connected. 
5 Press RELEASE. Station “A” and Attendant Console are disconnected. 
Attendant Console display returns to idle condition. 
6 Set handsets on-hook. Test completed. 
Page 5-9  
						

							System Test Procedures 
CHART 5-10 
FLEXIBLE NIGHT SERVICE 
Step Action Verify 
1 Press FUNCTION key. Function softkeys are displayed. 
2 Press ATT FUNCTION Softkey prompts change. 
softkey. 
3 Press MORE... softkey. Softkey prompts change. 
4 Press FLEX NIGHT softkey. LCD responds by displaying the message: 
Enter Trunk Number:- 
5 Enter digits of trunk Digits are displayed as they are entered from the 
number. telephony keypad. 
6 Press either the NIGHT 1 LCD responds by displaying trunk data, and the message: 
or NIGHT 2 softkey. Currently to:XXXX Forward to:- 
where XXXX is the Night Service extension number for the 
given trunk. 
7 Enter the extension number Digits are displayed as they are entered. After last digit is 
to which the selected trunk entered, SET and EXIT softkeys are displayed. 
is to be forwarded. 
8 Press SET softkey. LCD display returns to idle condition. 
9 Press FUNCTION key and Attendant Console shows NIGHT 1 or NIGHT 2. 
NIGHT 1 or NIGHT 2 
softkey (whichever was 
selected in Step 6). 
10 Access the trunk number Extension number selected in Step 7 rings. Ringback Tone 
selected in Step 5. returned on trunk. 
11 Rung extension lifts Extension and trunk are connected. 
handset. 
12 Set handsets on-hook. Test completed. 
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							CHART 5-11 
TRUNK BUSY OUT OPERATION 
Step Action Verify 
1 Press the FUNCTION key. Function softkeys displayed. 
2 Press ATT FUNCTION Softkey prompts change. 
softkey. 
3 Press TRUNKS softkey. LCD responds by displaying the message: Enter Trunk 
Number:- 
4 Enter trunk number digits. Softkey prompts change. Digits appear as they are entered 
from telephony keypad. 
5 Press BUSY OUT softkey. Trunk data is displayed on LCD. IDLE status flag appears, 
and SET softkey appears. 
6 Press SET softkey. Display returns to idle console condition. 
7 Access trunk selected in Reorder Tone returned. Trunk data is displayed on LCD. 
Step 4. 
8 Release trunk by pressing Trunk is released. 
RELEASE key. 
9 Repeat steps 1 through 5. As in Step 5, but CLEAR softkey is displayed. 
10 Press CLEAR softkey. Display returns to idle console condition. 
11 Access trunk selected in Trunk is seized. Dial Tone returned. 
step 4. 
12 Press RELEASE key. Trunk is released. Test completed. 
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							System Test Procedures 
CHART 5-12 
MESSAGE WAITING 
Step Action Verify 
1 Attendant dials station “A” Station “A” rings. Attendant Console receives ringback 
directory number. tone. DST display shows station “A” data. MSG WAITING 
softkey is displayed. 
2 Press MSG WAITING MSW status flag appears against station “A” data. 
softkey. 
3 Press RELEASE. Attendant Console returns to idle condition. After a delay 
station “A” receives three bursts of ringing, indicating 
there is a message waiting. 
4 Station “A” dials Attendant Call appears at Attendant Console. Station “A” receives 
Console Access Code. Ringback Tone. INTERNAL softkey is displayed. 
5 Press INTERNAL softkey or Station “A” is connected to Attendant Console. Attendant 
ANSWER key. Console shows station “A“ as the source (SRC) and 
displays station “A” data. MSW status flag is displayed. 
MSG WAITING softkey is displayed. 
6 Press MSG WAITING MSW status flag is removed. 
softkey. 
7 Press RELEASE. Attendant Console and station “A” are disconnected. 
Attendant Console display returns to idle condition. 
8 Set handsets on-hook. Station “A” does not ring (no message waiting). Test 
completed. 
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							System Test Procedures 
CHART 5-13 
ATTENDANT CALL FORWARDING 
Step I Action Verify 
8 
9 
10 
11 Press FUNCTION key. 
Press ATT FUNCTION 
softkey. 
Press STATIONS softkey. Function softkeys are displayed. 
Softkey prompts change. 
LCD display responds by displaying the message: Enter 
Extension Number:- 
Enter station “A” directory Digits appear on LCD as they are entered from telephony 
number. keypad. CALL FWD softkey is displayed. 
Press CALL FWD softkey. Softkey prompts change. LCD displays 
message: 
Currently not set Forward to:- 
Dial station “B” directory Digits appear on LCD display as they are dialed. Softkey 
number. prompts change. 
Select Call Forwarding type 
by pressing the appropriate 
softkey (e.g., ALWAYS). Attendant Console display returns to idle condition. 
Ensure station “A” is in 
appropriate state (on-hook 
or off-hook) for type of 
Call Forwarding selected in 
Step 7. 
Attendant dials station “A” 
directory number. DST display shows station “B” directory number and 
message: Fwd From XXXX (where XXXX is station “A” 
directory number). Station “B” rings. Attendant Console 
receives Ringback Tone. 
Press RELEASE. Station “B” stops ringing. Ringback Tone removed from 
Attendant Console. 
Repeat Steps 1 through 5. Station “A“ data is displayed. LCD displays message: 
Currently to XXXX Forward to:- 
where XXXX is station “B” directory number. Go to Step 
12. 
Page 5-13