Mitel SX-200 DIGITAL Pabx Information Manual
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Customer Data Entry (CDE) 4.21 Field Description. The header line indicates which set of op- tions are selected; either the enabled or disabled options. Note that the system timers are included with the enabled options. STATUS Field This field specifies which options are enabled, disabled or the value of the timers. OPTION NUM Field This field lists the option number for each option or timer. 4.22 Commands l-DISABLE/ENABLE This softkey has two functions; it disables and enables System Options. The DISABLE softkey appears when the form shows the enabled options. Pressing the DISABLE softkey disables the selected option. The STATUS field shows the DISABLED prompt. The ENABLE softkey appears when the form displays the disabled options. Pressing the ENABLE softkey enables the selected option. The STATUS field shows the ENABLED prompt. Note: The enable (or disable) pro- cess is completed by pressing the ENTER softkey. l-VARIABLE This softkey appears only when System Option 44 is selected (displayed on the command line). Pressing the VARIABLE soft- key sets the status of System Option 44 to Variable; the STATUS field shows the VARIABLE prompt. The selection is completed by pressing the ENTER softkey. Now, Account Codes entered into Form 32, Account Code Entry, can be from 1 to 12 digits in length. l-INTERNAL This softkey appears only when System Option 46 is selected (displayed on the command line). Pressing the INTERNAL soft- key sets the status of System Option 46 to Internal; only internal calls can be made. The selection is completed by pressing the ENTER soft- key; the INTERNAL prompt disappears from the softkey display and the STATUS field now displays the INTERNAL prompt to indicate this selection. 2-LOCAL This softkey appears only when System Option 46 is se- lected (displayed on the command line). Pressing the LOCAL softkey sets the status of System Option 46 to Local; only local calls can be made. The selection is completed by pressing the ENTER softkey; the LOCAL prompt disappears from the softkey display and the STATUS field now displays the LOCAL prompt. 3-LONG DIST This softkey appears only when System Option 46 is selected (displayed on the command line). Pressing the LONG DIST softkey enables long distance calls. The selection is completed by pressing the ENTER softkey; the LONG DIST prompt disappears from the softkey display and the STATUS field displays the LNG DIST prompt. 4-TOP Pressing the TOP softkey moves the line pointer to the first line of the disabled or enabled options. The command line displays the first line. Page 4-25
Customer Data Entry (CDE) 5-BOTTOM Pressing the BOTTOM softkey moves the line pointer to the last line of the disabled or enabled options. The command line displays this line. 6-QUIT Pressing the QUIT softkey when editing this form returns the display to the level before the field was modified. The change is not saved. At all other times, pressing this softkey exits Form 04 and returns the display to the level where the forms are selected. Refer to Table 4-2, Available Forms. 6-CANCEL Pressing the CANCEL softkey cancels the entry. This soft- key appears after a programming error. It is accompanied with an error message on the command line. Refer to Table 4-45, Programming Error Messages for a list of these error messages. 7-OPTION NUM This softkey selects a specific System Option or System Timer. Pressing the OPTION NUM softkey displays the ENTER OPTION NUM: prompt on the command line. The selection is com- pleted by entering a valid option number (1 to 39). The command line displays that System Option (or System Timer) name, status and num- ber. 8-SHOW DISABLE/SHOW ENABLE This softkey has two functions; it displays the disabled and enabled System Options. Pressing the SHOW DISABLE softkey displays the currently disabled System Options; the softkey now shows the SHOW ENABLE prompt. Pressing the SHOW ENABLE softkey shows those System Options that are enabled; the softkey returns to the SHOW DISABLE prompt. Note: Those options with a timer value are listed when the SHOW ENABLE softkey is pressed. g-ENTER TIME This softkey only appears when System Timer 45 is selected (displayed on the command line). Pressing the ENTER TIME softkey, displays the ENTER TIME (HH:MM): prompt on the command line. The time selection is completed by entering the time (0O:OO to 23:59 are valid) in a 24-hour format and then pressing the ENTER softkey. O-ENTER For this form, the ENTER softkey must be pressed twice to store a change in the database. Pressing the ENTER softkey once adds the modification to the form only. Pressing the QUIT softkey at this time displays the DATA HAS BEEN CHANGED, BUT NOT YET SAVED -- “ENTER” TO SAVE prompt on the command line. Pressing the ENTER softkey twice stores the edited option in the database; the softkey display returns to its original format (refer to Table 4-9, Sys- tem Options/System Timers). Subsequent modification to the form can now occur. Page 4-26
Customer Data Entry (CDE) Form 05 - Tenant Interconnection Table 4.23 This form specifies which Tenant Groups may be connected together. Refer to Table 4-10, Tenant Interconnection Table. The system allows for a maximum of 25 Tenant Groups. Each group speci- fies its own trunk answering points, attendant answering points and night service status. 4.24 Field Description. Initially, the system interconnects all Tenant Groups. The asterisk (*) character indicates this condition. When the system inhibits Tenant Group interconnection, it is indicated by the period (.) character. The Tenant Group numbers are listed in the header line and the first column. The letter (0) functions as a marker and cannot be modified. Page 4-27
Customer Data Entry (CDE) TABLE- .4-IO : L -~ FOi?i 05 - TENANT INTERCONNECTION TABLE CDE TERMINAL DISPLAY 4:26 I-3UN-86 alarm status = NO ALARM 01 02 03 04 05 06 07 08 09 IO 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 ojo************************ 02*0*********************** 03**0********************** 04* * * 0 *‘* * * * * * * * * * * * * * * 1: * * 1: * 05****0******************** 06*+***0**+**************** 07******0****************** 08*******0***+************* og********o**************** jo*********o*************** qj**********o*******+****** 12***********0************* 01(-j************************ I- 2- 6-QUIT 7-TENANT NUM 3- 8-DISALLOW 4-TOP 9- 5-BOTTOM O- ATTENDANT CONSOLE DISPLAY 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 ojo************************ Fi> F2> F3> F4>TOP FB>BOTTOM FG>QUIT F7>TENANT NUM F8>DISALLOW F9> FO> FORM0035RO Page 4-28
Customer Data Entry (CDE) 4.25 Commands 4-TOP Pressing the TOP softkey moves the line pointer to the first line of the form. The command line displays the first line. 5-BOTTOM Pressing the BOTTOM softkey moves the line pointer to the last line of the form. The command line displays this line. 6-QUIT Pressing the QUIT softkey when editing this form displays the following warning on the command line: DATA HAS BEEN CHANGED BUT NOT YET SAVED -- “ENTER” TO SAVE. Pressing this softkey again exits Form 05 and returns the display to the level where the forms are selected. The change is not saved. Refer to Table 4-2, Available Forms. 6-CANCEL Pressing the CANCEL softkey cancels the tenant number entry. This softkey appears after a programming error. It is accom- panied with an error message on the command line. Refer to Table 4-45, Programming Error Messages for a list of these error messages. 7-TENANT NUM The TENANT NUM softkey allows a user to select a Tenant Group by number. Pressing this softkey displays the ENTER TENANT GROUP NUM: prompt. Entering the 2-digit tenant number (1 to 25) displays that Tenant Group with a series of ‘*’ characters (allow interconnection) and ‘.’ characters (disallow interconnection). Cursor movement on the command line is controlled by the right and left cursor control keys. 8-DISALLOW/ALLOW This softkey has two functions; it enables and disables interconnection between Tenant Groups. Pressing the DIS- ALLOW softkey disables the interconnection between those two Tenant Groups unidirectionally. For example, when modifying connections for Tenant Group 5 (the command line displays line 5) and the DISALLOW softkey is pressed when the cursor is under the sixth column, then Tenant Group 5 cannot call Tenant Group 6. However, Tenant Group 6 can still call Tenant Group 5. Total interconnection is inhibited only when a ‘.’ (disallow) character is inserted at row 6 (Tenant Group 6) under the fifth column (Tenant Group 5). The softkey now displays the ALLOW prompt. Pressing the ALLOW softkey enables the unidirectional interconnection between the selected Tenant Groups; the ‘*’ character replaces the ‘.’ character. O-ENTER This softkey appears only after data for a Tenant Number has been modified. Pressing the ENTER softkey stores the modifica- tions in the database. Page 4-29
Customer Data Entry (CDE) Form 06 - Tenant Night Switching Control 4.26 In some systems it is necessary for one attendant to control the Night Service switching of more than one Tenant Group. This form specifies which Tenant Groups are switched to Night Service simultaneously. Note that the system defaults to Tenant Groups switching to Night Service independently of each other. Refer to Table 4-l 1, Tenant Night Switching Control. TABLE 4-11 [>, FORM D6 - TENANT NIQHT SWITCHING CONTROL ., CDE TERMINAL DISPLAY 4:26 I-JUN-86 alarm status = NO ALARM 01 02 03 04 05 06 07 08 09 10 Ii 12 13 14 15 16 17 18 19 20 21 22 23 24 25 01 0 02.0::::::::::::::::::::::: 03. . 0 04...c;::::::::::::::::::::: 05. . . . 0 806. . . . . 6 : : : : : : :-: : : : : : : : : : : : 07.. . . . -0 ~OS.......b::::::::::::::::: 09. . . . . . . . 0 10.........0::::::::::::::: il. . . . . . . . . . 0 12...........0::::::::::::: OIO........................ l- 2- 3- 4-TOP 5-BOTTOM 6-QUIT 7-TENANT NUM 8-SWITCHED s- O- ATTENDANT CONSOLE DISPLAY 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 010. . :. . . . . . Fi> F2> F3>’ - - * * Fi>Ti)P ’ * ’ i5&0~+-0M . FG>PUIT FI>TENANT NUM F8pSWITCHED F9> FO> FORM0034RI Page 4-30
Customer Data Entry (CDE) 4.27 Field Description. Initially, the system inhibits Tenant Groups from switching each other into Night Service. This condition is indicated by the period (.) character. When the system permits Tenant Groups to switch each other into Night Service, it is indicated by the asterisk (*) character. The Tenant Group numbers are listed in the header line and the first column. The letter (0) functions as a marker and cannot be modified. 4.28 Commands 4-TOP Pressing the TOP softkey moves the line pointer to the first line of the form. The command line displays the first line. 5-BOTTOM Pressing the BOTTOM softkey moves the line pointer to the last line of the form. The command line displays this line. B-QUIT Pressing the QUIT softkey when editing this form displays the following warning on the command line: DATA HAS BEEN CHANGED BUT NOT YET SAVED -- “ENTER” TO SAVE. Pressing this softkey again exits Form 06 and returns the display to the level where the forms are selected. The change is not saved. Refer to Table 4-2, Available Forms. 6-CANCEL This softkey appears after a programming error has oc- curred. Pressing the CANCEL softkey returns the display to the level where the programming error occurred. The CANCEL softkey appears with an error message on the command line. Refer to Table 4-45, Programming Error Messages for a list of these error messages. 7-TENANT NUM The TENANT NUM softkey allows a user to select a Tenant Group by number. Pressing this softkey displays the ENTER TENANT GROUP NUM: prompt. Entering the I- or 2-digit tenant num- ber displays that Tenant Group with a series of ‘.’ characters (single Tenant Group entry into Night Service) and ‘*’ characters (multiple Tenant Group entry into Night Service). Cursor movement on the com- mand line is controlled by the right and left cursor control keys. 8-SWITCHED/NOT SWITCHED This softkey has two functions. It en- ables and disables multiple Tenant Group switching into Night Service. This softkey displays the SWITCHED prompt when the cursor is at a period (.) character. Pressing the SWITCHED softkey specifies that the Tenant Group being programmed (as indicated by the row number) can switch the other Tenant Group (as indicated by the column number) into Night Service. The system reflects this modification by replacing the ‘.’ character with the ‘*’ character. The softkey now displays the NOT SWITCHED prompt. Pressing the NOT SWITCHED softkey specifies that the Tenant Group being programmed cannot switch the other Tenant Group into Night Service. The ‘.’ character replaces the ‘*’ character and the softkey now displays the SWITCHED prompt. O-ENTER This softkey appears only after data for a Tenant Number has been modified. Pressing the ENTER softkey stores the modifica- tions in the database. Page 4-31
Customer Data Entry (CDE) Form 07 - Console Assignments 4.29 This form specifies the physical location of each Attendant Console. Refer to Table 4-12, Console Assignments for the form layout. The default location for an Attendant Console is Bay 2, Slot 3, Circuit 1. The location of the Attendant Console must be specified because it is interfaced to the system through the Universal Card which must be installed in those slots rated for high power consump- tion (the upper slots of any digital bay). The system can support a maximum of 11 Attendant Consoles (two Console Modules per Univer- sal Card). 4.30 Each Attendant Console is provided with a Class of Service (COS), a Class of Restriction (COR), a Tenant Group number and an extension number. The extension number enables calls between Attendant Consoles. These calls appear on the INTERNAL softkey. Note that the provision of a COR means that Attendant Consoles are not necessarily toll-allowed on all calls. 4.31 Field Description BAY, SLT and CCT Fields These fields specify the physical location of each Attendant Console. They are generated by the system based on what was entered in the PROGRAMMED field in Form 01, System Configuration. This field cannot be modified. EXT NUM Field This field displays the extension number of each Attendant Console. Calls directed to the console’s extension number route to softkey 2 on the Attendant Console. COS Field This field lists the Class-of-Service number specification for each console (1 to 50). COR Field This field lists the Class-of-Restriction number specifica- tion for each console (1 to 25). TENANT Field The Tenant Group for each Attendant Console is speci- fied in this field (1 to 25). COMMENTS Field This field is reserved for notes about each console. It contains a maximum of 15 alphanumeric characters. The COMMENTS field is stored by the system but not used. Page 4-32
Customer Data Entry (CDE) 4:26 1 -JUN-86 alarm status = ND ALARM TABLE 4-12 be FORti 07 - CONSOLE ASSIBNMENTS CDE TERMINAL DISPLAY BAY 1 1 2 2 1 l- SLT CCT EXT NUM cos COR TENANT COMMENTS 08 08 03 03 02 04 02 04 02 I 122 125 131 1 1 2 i RECEPTION 2 PURCHASING 3 MARKETING 08 12- 122 l-s--- i- 4- 1 RECEPTION B-QUIT 7-BAY/SLT/CCT a-DELETE 9- O- ATTENDANT CONSOLE DISPLAY 5- BAY SLT CCT EXT NUM cos COR TENANT COMMENTS 1 08 02 122 I 1 1 RECEPTION Fl7 F27 F37 F47 F57 FG>QUIT F7>BAY/SLT/CCT F8>DELETE F9> F07 FORM0033FU Page 4-33
Customer Data Entry (CDE) 4.32 Commands 6-QUIT Pressing the QUIT softkey when editing this form returns the display to the level before the field was modified. The change is not saved. At all other times, pressing this softkey exits Form 07 and returns the display to the level where the forms are selected. Refer to Table 4-2, Available Forms. 6-CANCEL This softkey appears after the occurrence of a program- ming error. Pressing the CANCEL softkey returns the display to the level where the programming error occurred. The CANCEL softkey appears with an error message on the command line. Refer to Table 4-45, Programming Error Messages for a list of these error messages. 7-BAY/SLT/CCT Pressing this softkey locates an Attendant Console via its bay, slot and circuit numbers. The command line displays the Bay: Slot: Circuit: prompts. The cursor appears to the right of the Bay: prompt. Entering a l-digit number specifies the bay location. Note that if the user enters an invalid number, then the system inhibits subsequent cursor movement. Refer to Table 4-45, Programming Error Messages. Similarly, the user specifies the slot and circuit locations. Once the location is fully designated, the command line updates with the information about that console and the cursor moves to the EXT NUM field. The TAB key and - cursor key control cursor movement. &DELETE This softkey appears only when the line pointer is pointing to data (i.e., data is on the command line). Pressing the DELETE softkey removes an Attendant Console from the system. The deletion is com- pleted by pressing the ENTER softkey. The Attendant Console must first be located by specifying the BAY/SLT/CCT number or by position- ing the line pointer at the selected Attendant Console. Note that the Attendant LDN assignment must be removed from Form 08, Attendant LDN Assignments first. O-ENTER This softkey appears only after data for an entry has been modified. Pressing the ENTER softkey commits the data for each At- tendant Console to the database. Attendant Consoles can only be programmed one at a time. Therefore, the ENTER softkey must be pressed after each Attendant Console is modified. Page 4-34