Epson C 2900 Manual
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1 - 58 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential FIP-1.30 071-100: IOT Tray1 Misfeed JAM Step CheckRemedy Ye s N o Possible causative parts: CASSETTE ASSY 250 (PL2.1.1) HOLDER ASSY RETARD (PL2.1.5) CLUTCH ASSY DRV (PL3.1.1) SOLENOID FEED MSI (PL3.1.11) HARN ASSY L SIDE (PL3.1.18) ROLL ASSY FEED (PL3.2.4) ACTUATOR REGI ROLL M (PL3.2.8) ACTUATOR REGI IN (PL3.2.11) SENSOR PHOTO (PL3.2.13) DRIVE ASSY MAIN (PL7.1.2) DRIVE ASSY PH (PL7.1.4) PWBA MCU (PL8.2.13) HARNESS ASSY MAIN MOT MG SFP (PL9.1.7) HARN ASSY KSNR REGCL (PL9.1.9) 1Checking the paper condition. Is the paper in the Tray 1 wrinkled or damaged?Replace the paper with a new and dry one, then go to step 2.Go to step 3. 2 Does the error still occur when printing? Go to step 3. End of work. 3Checking after reloading a new paper. Reload a new paper in the Tray 1. Does the error still occur when printing?Go to step 4. End of work. 4Checking the COVER ASSY FRONT MG for latching. Open and close the COVER ASSY FRONT MG, and then latch correctly. Does the error still occur when printing?Go to step 5. End of work. 5Checking the Main Motor (DRIVE ASSY MAIN) for operation. Does the Main Motor (DRIVE ASSY MAIN) operate properly? Checked by [Digital Output] - [Main Motor] in [IOT Diag] of diagnosis. During this check, close the COVER ASSY FRONT MG.Go to step 6. Go to step 19. 6Checking the DRIVE ASSY PH for operation. Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL REGI METAL rotate properly? Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of diagnosis. During this check, cheat the interlock switch (HARN ASSY INTERLOCK).Go to step 7.Reseat or replace the DRIVE ASSY PH. (Refer to RRP7.3.) 7Checking the paper feeding position. Is the paper not fed from the Tray 1?Go to step 8. Go to step 12. 8Checking after resetting the Guide Sides and End Guide on the Tray 1. Reset the Guide Sides and End Guide, and reseat the Tray 1 to the printer correctly. Does the error still occur when printing?Go to step 9. End of work. 9Checking the HOLDER ASSY RETARD on the Tray 1 for shape and rotation. Pull the Tray 1 out from the printer. Is the HOLDER ASSY RETARD not contaminated and/or damaged, and rotated smoothly? Go to step 10.Replace the HOLDER ASSY RETARD. (Refer to RRP2.2.)
1 - 59 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential 10Checking the ROLL ASSY FEED for shape and rotation. Pull the Tray 1 out from the printer. Is the ROLL ASSY FEED not contaminated and/or damaged, and rotated smoothly? Go to step 11. Replace the ROLL ASSY FEED. (Refer to RRP3.5.) 11Checking the Tray 1 Feed Solenoid (SOLENOID FEED MSI) for operation. Does the Tray 1 Feed Solenoid (SOLENOID FEED MSI) operate properly? Check by [Digital Output] - [Tray1 Feed Solenoid] in [IOT Diag] of diagnosis. During this check, cheat the interlock switch (HARN ASSY INTERLOCK).Replace the CASSETTE ASSY 250. (Refer to RRP2.1.)Go to step 22. 12Checking the paper lead edge staying position. Does the paper lead edge stay before the ROLL ASSY REGI and ROLL REGI METAL?Go to step 13.The paper lead edge stay after the ROLL ASSY REGI and ROLL REGI METAL, then go to step 16. 13Checking the paper transfer path between the ROLL ASSY FEED and ROLL ASSY REGI. Are there any obstacles on the paper transfer path?Remove the obstacles or stains from the paper transfer path.Go to step 14. 14Checking the ACTUATOR REGI IN for shape and operation. Remove the CHUTE ASSY LOW (PL3.2.27) once to check the shape and operation. Are the shape and operation of the ACTUATOR REGI IN normal?Go to step 15.Reseat the ACTUATOR REGI IN. If broken or deformed, replace it. 15Checking the Regi. Sensor (SENSOR PHOTO) for operation. Does the number on the screen increase by one, when the actuator (ACTUATOR REGI IN) is operated? Remove the CHUTE ASSY LOW (PL3.2.27) once to check the operation. Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of diagnosis.Go to step 16. Go to step 26. 16Checking the Regi. Clutch (CLUTCH ASSY DRV) for operation, and ROLL ASSY REGI and ROLL REGI METAL for rotation. Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of diagnosis. Does the Regi. Clutch (CLUTCH ASSY DRV) operate properly, and the ROLL ASSY REGI and ROLL REGI METAL rotate? During this check, cheat the interlock switch (HARN ASSY INTERLOCK).Go to step 17. Go to step 30. 17Checking the ACTUATOR REGI ROLL M for shape and operation. Remove the CHUTE ASSY LOW (PL3.2.27) once to check the shape and operation. Are the shape and operation of the ACTUATOR REGI ROLL M normal?Go to step 18.Reseat the ACTUATOR REGI ROLL M. If broken or deformed, replace it with a new one. Step CheckRemedy Ye s N o
1 - 60 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential 18Checking the Regi. Sensor (SENSOR PHOTO) for operation. Does the number on the screen increase by one, when the actuator (ACTUATOR REGI IN) is operated? Remove the CHUTE ASSY LOW (PL3.2.27) once to check the operation. Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of diagnosis.Replace the PWBA MCU. (Refer to RRP8.9.)Go to step 26. 19Checking the connectors for connection. Check the connections between the PWBA MCU and DRIVE ASSY MAIN (Main Motor). Are P/J21 and P/J211 connected correctly? Go to step 20.Reconnect the connector(s) P/ J21 and/or P/J211 correctly. 20Checking the HARNESS ASSY MAIN MOT MG SFP for continuity. Disconnect J21 from the PWBA MCU. Disconnect J211 from the DRIVE ASSY MAIN. Is each cable of J21 J211 continuous?Go to step 21.Replace the HARNESS ASSY MAIN MOT MG SFP. 21Checking the power to the DRIVE ASSY MAIN. Disconnect J21 from the PWBA MCU. Are the voltages across J21-2pin/J21-4pin ground on the PWBA MCU, about +24 VDC when the interlock switch (HARN ASSY INTERLOCK) is pushed?Replace the DRIVE ASSY MAIN. (Refer to RRP7.2.)Replace the PWBA MCU. (Refer to RRP8.9.) 22Checking the connectors of the SOLENOID FEED MSI (Tray 1 Feed Solenoid) for connection. Check the connections between the PWBA MCU and SOLENOID FEED MSI. Are P/J23 and P/J231 connected correctly? Go to step 23.Reconnect the connector(s) P/ J23 and/or P/J231 correctly. 23Checking the HARN ASSY L SIDE for continuity Disconnect J23 from the PWBA MCU. Disconnect P231 from the SOLENOID FEED MSI. Is each cable of J23 P231 continuous?Go to step 24.Replace the HARN ASSY L SIDE. Step CheckRemedy Ye s N o
1 - 61 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential 24Checking the power to the SOLENOID FEED MSI. Disconnect J23 from the PWBA MCU. Is the voltage across P23-1pin ground on the PWBA MCU, about +24 VDC when the Interlock Switch (HARN ASSY INTERLOCK) is pushed?Go to step 25.Replace the PWBA MCU. (Refer to RRP8.9.) 25Checking the SOLENOID FEED MSI for resistance. Disconnect P/J231 of the SOLENOID FEED MSI. Is the resistance across J231-1 and J231-2 about 96 ohm?Replace the PWBA MCU. (Refer to RRP8.9.)Replace the SOLENOID FEED MSI. (Refer to RRP3.3.) 26Checking the connectors of the SENSOR PHOTO (Regi Sensor) for connection. Check the connections between the PWBA MCU and SENSOR PHOTO. Are P/J23 and P/J232 connected correctly? Go to step 27.Reconnect the connector(s) P/ J23 and/or P/J232 correctly. 27Checking the HARN ASSY L SIDE for continuity. Disconnect J23 from the PWBA MCU. Disconnect J232 from the SENSOR PHOTO. Is each cable of J23 J232 continuous?Go to step 28.Replace the HARN ASSY L SIDE. 28Checking the power to the SENSOR PHOTO. Disconnect J23 from the PWBA MCU. Is the voltage across P23-3pin ground on the PWBA MCU, about +3.3 VDC?Go to step 29.Replace the PWBA MCU. (Refer to RRP8.9.) 29Checking the SENSOR PHOTO for operation. Check the voltage across J23-5pin ground on the PWBA MCU. Remove the CHUTE ASSY LOW (PL3.2.27) once to check the operation. Does the voltage change, when the actuator (ACTUATOR REGI IN) is operated?Replace the PWBA MCU. (Refer to RRP8.9.)Replace the SENSOR PHOTO:REGI. (Refer to RRP3.8.) Step CheckRemedy Ye s N o
1 - 62 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential 30Checking the connectors of the CLUTCH ASSY DRV (Regi Clutch) for connection. Check the connections between the PWBA MCU and CLUTCH ASSY DRV. Are P/J26 and P/J262 connected correctly? Go to step 31.Reconnect the connector(s) P/ J26 and/or P/J262 correctly. 31Checking the HARN ASSY KSNR REGCL for continuity. Disconnect J26 from the PWBA MCU. Disconnect P262 from the CLUTCH ASSY DRV. Is each cable of J26 P262 continuous?Go to step 32.Replace the HARN ASSY KSNR REGCL. 32Checking the power to the CLUTCH ASSY DRV. Disconnect J26 from the PWBA MCU. Is the voltage across P26-4pin ground on the PWBA MCU, about +24 VDC when the Interlock Switch (HARN ASSY INTERLOCK) is pushed?Go to step 33.Replace the PWBA MCU. (Refer to RRP8.9.) 33Checking the CLUTCH ASSY DRV for resistance. Disconnect P/J262 of the CLUTCH ASSY DRV. Is the resistance across J262-1 and J262-2 approximately 280-ohm?Replace the PWBA MCU. (Refer to RRP8.9.)Replace the CLUTCH ASSY DRV. (Refer to RRP3.1.) Step CheckRemedy Ye s N o
1 - 63 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential FIP-1.31 072-100: IOT Tray2 Misfeed JAM Step CheckRemedy Ye s N o Possible causative parts: PWBA MCU (PL8.2.13) FEEDER ASSY OPT (PL12.1.3) HARNESS ASSY TRAY MOT (PL12.2.2) HARNESS ASSY TRAY COMP (PL12.2.20) PWBA FEED H (PL12.2.1) SOLENOID FEED MSI (PL12.2.15) CLUTCH ASSY DRV (PL12.2.6) MOTOR ASSY SUB (PL12.2.16) ROLL ASSY FEED (PL12.4.4) SENSOR PHOTO (PL12.4.13) CASSETTE ASSY 250 OPT (PL12.5.1) HOLDER ASSY RETARD (PL12.5.5) 1Checking the paper condition. Is the paper in the Tray 2 wrinkled or damaged?Replace the paper with a new and dry one, then go to step 2.Go to step 3. 2 Does the error still occur when printing? Go to step 3. End of work. 3Checking after reloading a new paper. Reload a new paper in the Tray 2. Does the error still occur when printing?Go to step 4. End of work. 4Checking the COVER ASSY FRONT MG for latching. Open and close the COVER ASSY FRONT MG, and then latch correctly. Does the error still occur when printing?Go to step 5. End of work. 5Checking the Paper Path Sensor (SENSOR PHOTO) for operation. Does the number on the screen increase by one, when the actuator (ACTUATOR REGI IN) is operated? Checked by [Digital Input] - [OptionPathSensor] in [IOT Diag] of diagnosis.Go to step 6. Go to step 15. 6Checking the MOTOR ASSY SUB for operation. Does the MOTOR ASSY SUB operate properly? Checked by [Digital Output] - [Sub Motor] on [IOT Diag] of diagnosis. During this check, cheat the interlock switch (HARN ASSY INTERLOCK).Go to step 7. Go to step 19. 7Checking the paper feeding. Is the paper fed from the Tray 2?Go to step 12. Go to step 8. 8Checking after resetting the Guide Sides and End Guide on the Tray 2. Reset the Guide Sides and End Guide, and reseat the Tray2 to the printer correctly. Does the error still occur when printing?Go to step 9. End of work. 9Checking the HOLDER ASSY RETARD on the Tray 2 for shape and rotation. Pull the Tray 2 out from the printer. Is the HOLDER ASSY RETARD not contaminated and/or damaged, and rotated smoothly?Go to step 10.Replace the HOLDER ASSY RETARD. (Refer to RRP2.2.)
1 - 64 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential 10Checking the ROLL ASSY FEED for shape and rotation Pull the Tray 2 out from the printer. Is the ROLL ASSY FEED not contaminated and/or damaged, and rotated smoothly?Go to step 11.Replace the ROLL ASSY FEED. (Refer to RRP10.2.) 11Checking the Tray 2 Feed Solenoid (SOLENOID FEED MSI) for operation. Does the Tray 2 Feed Solenoid (SOLENOID FEED MSI) operate properly? Checked by [Digital Output] - [DO-31] in [IOT Diag] of diagnosis. During this check, cheat the interlock switch (HARN ASSY INTERLOCK).Replace the CASSETTE ASSY 250 OPT.Go to step 22. 12Checking the Tray 2 Turn Clutch (CLUTCH ASSY DRV) for operation. Does the Tray 2 Turn Clutch (CLUTCH ASSY DRV) operate properly? Checked by [Digital Output] - [Tray 2 Turn Clutch] in [IOT Diag] of diagnosis. During this check, cheat the interlock switch (HARN ASSY INTERLOCK).Go to step 13. Go to step 26. 13Checking the paper lead edge staying position. Does the paper lead edge stay before the ROLL ASSY REGI and ROLL REGI METAL?Go to step 14.Replace the FEEDER ASSY OPT. (Refer to RRP10.1.) 14Checking the paper path. Remove the Tray 1 and Tray 2 paper cassettes. Are there any obstacles on the paper transfer path between the Tray 2 and the Regi Assy?Remove the obstacles or stains from the paper transfer path.Replace the FEEDER ASSY OPT. (Refer to RRP10.1.) 15Checking the connectors of the SENSOR PHOTO (Paper Path Sensor) for connection. Check the connections between the PWBA FFE D and SENSOR PHOTO. Are P/J420 and P/J4200 connected correctly?Go to step 16.Reconnect the connector(s) P/ J420 and/or P/ J4200 correctly. 16Checking the HARNESS ASSY TRAY COMP for continuity. Disconnect J420 from the PWBA FEED H. Disconnect J4200 from the SENSOR PHOTO. Is each cable of J420 J4200 continuous?Go to step 17.Replace the HARNESS ASSY TRAY COMP 17Checking the power to the SENSOR PHOTO. Disconnect J420 from the PWBA FEED H. Is the voltage across P420-6pin ground on the PWBA FEED H, about +3.3 VDC?Go to step 18.Replace the PWBA FEED H. 18Checking the SENSOR PHOTO for operation. Check the voltage across J420-5pin ground on the PWBA FEED H. Does the voltage change, when the actuator (ACTUATOR REGI IN) is operated?Replace the PWBA FEED H.Replace the SENSOR PHOTO (Paper Path Sensor). 19Checking the connectors for connection. Check the connections between the PWBA FEED H and MOTOR ASSY SUB. Are P/J422 and P/J4211 connected correctly?Go to step 20.Reconnect the connector(s) P/ J422 and/or P/ J4211 correctly. 20Checking the HARNESS ASSY TEAY MOT for continuity. Disconnect J422 from the PWBA FEED H. Disconnect J4211 from the MOTOR ASSY SUB. Is each cable of J422 J4211 continuous?Go to step 21.Replace the HARNESS ASSY TRAY MOT. Step CheckRemedy Ye s N o
1 - 65 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential 21Checking the power to the MOTOR. Disconnect J422 from the PWBA FEED H. Are the voltages across J422-6pin ground on the PWBA FEED H, about +24 VDC when the interlock switch (HARN ASSY INTERLOCK) is pushed?Replace the MOTOR ASSY SUB.Replace the PWBA FEED H. 22Checking the connectors of the SOLENOID FEED for connection. Check the connections between the PWBA FEED H and SOLENOID FEED. Are P/J421 and P/J4211 connected correctly?Go to step 23.Reconnect the connector(s) P/ J421 and/or P/ J4211 correctly. 23Checking the HARNESS ASSY TRAY COMP for continuity. Disconnect J421 from the PWBA FEED H. Disconnect P4211 from the SOLENOID FEED. Is each cable of J421 P4211 continuous?Go to step 24.Replace the HARNESS ASSY TRAY COMP. 24Checking the power to the SOLENOID FEED MSI. Disconnect J421 from the PWBA FEED H. Is the voltage across P421-1pin ground on the PWBA FEED H, about +24 VDC when the Interlock Switch (HARN ASSY INTERLOCK) is pushed?Go to step 25.Replace the PWBA FEED H. 25Checking the SOLENOID FEED MSI for resistance. Disconnect P/J4211 of the SOLENOID FEED MSI. Is the resistance across J4211-1 and J4211-2 approximately 96 ohm?Replace the PWBA FEED H.Replace the SOLENOID FEED MSI. 26Checking the connectors of the Feed Clutch (CLUTCH ASSY DRV) for connection. Check the connections between the PWBA FEDD H and Feed Clutch. Are P/J420 and P/J4201 connected correctly?Go to step 27.Reconnect the connector(s) P/ J420 and/or P/ J4201 correctly. 27Checking the HARNESS ASSY TRAY COMP for continuity. Disconnect J420 from the PWBA FEED H. Disconnect P4201 from the Feed Clutch. Is each cable of J420 P4201 continuous?Go to step 28.Replace the HARNESS ASSY TRAY COMP. 28Checking the power to the Feed Clutch. Disconnect J420 from the PWBA FEED H. Is the voltage across P420-1pin ground on the PWBA FEED H, about +24 VDC when the Interlock Switch (HARN ASSY INTERLOCK) is pushed?Go to step 29.Replace the PWBA FEED H. 29Checking the Feed Clutch for resistance. Disconnect P/J4201 of the Feed Clutch. Is the resistance across J4201-1 and J4201-2 approximately 280-ohm?Replace the PWBA FEED H.Replace the Feed Clutch (CLUTCH ASSY DRV). Step CheckRemedy Ye s N o
1 - 66 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential FIP-1.32 072-101: IOT Feeder 2 JAM Step CheckRemedy Ye s N o Possible causative parts: CASSETTE ASSY 250 (PL2.1.1) HOLDER ASSY RETARD (PL2.1.5) CLUTCH ASSY DRV (PL3.1.1) SOLENOID FEED MSI (PL3.1.11) HARN ASSY L SIDE (PL3.1.18) ROLL ASSY FEED (PL3.2.4) ACTUATOR REGI ROLL M (PL3.2.8) ACTUATOR REGI IN (PL3.2.11) SENSOR PHOTO (PL3.2.13) DRIVE ASSY MAIN (PL7.1.2) DRIVE ASSY PH (PL7.1.4) PWBA MCU (PL8.2.13) HARNESS ASSY MAIN MOT MG SFP (PL9.1.7) HARN ASSY KSNR REGCL (PL9.1.9) 1Checking the paper condition. Is the paper in the Tray 1 or Tray 2 wrinkled or damaged?Replace the paper with a new and dry one, then go to step 2.Go to step 3. 2 Does the error still occur when printing? Go to step 3. End of work. 3Checking after reloading a new paper. Reload a new paper in the Tray 1 or Tray 2. Does the error still occur when printing?Go to step 4. End of work. 4Checking the COVER ASSY FRONT MG for latching. Open and close the COVER ASSY FRONT MG, and then latch correctly. Does the error still occur when printing?Go to step 5. End of work. 5Checking the Main Motor (DRIVE ASSY MAIN) for operation. Does the Main Motor (DRIVE ASSY MAIN) operate properly? Checked by [Digital Output] - [Main Motor] in [IOT Diag] of diagnosis. During this check, cheat the interlock switch (HARN ASSY INTERLOCK).Go to step 6. Go to step 19. 6Checking the DRIVE ASSY PH for operation. Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL REGI METAL rotate properly? Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of diagnosis. During this check, cheat the interlock switch (HARN ASSY INTERLOCK).Go to step 7.Reseat or replace the DRIVE ASSY PH. (Refer to RRP7.3.) 7Checking the paper feeding position Is the paper not fed from the Tray 1 or Tray 2?Go to step 8. Go to step 12. 8Checking after resetting the Guide Sides and End Guide on the Tray 1 or Tray 2. Reset the Guide Sides and End Guide, and reseat the Tray 1 or Tray 2 to the printer correctly. Does the error still occur when printing?Go to step 9. End of work.
1 - 67 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential 9Checking the HOLDER ASSY RETARD on the Tray 1 or Tray 2 for shape and rotation. Pull the Tray 1 or Tray 2 out from the printer. Is the HOLDER ASSY RETARD not contaminated and/or damaged, and rotated smoothly? Go to step 10.Replace the HOLDER ASSY RETARD. (Refer to RRP2.2.) 10Checking the ROLL ASSY FEED for shape and rotation. Pull the Tray 1 or Tray 2 out from the printer. Is the ROLL ASSY FEED not contaminated and/or damaged, and rotated smoothly? Go to step 11. Replace the ROLL ASSY FEED. (Refer to RRP3.5.) 11Checking the Cassette Feed Solenoid (SOLENOID FEED MSI) for operation. Does the Cassette Feed Solenoid (SOLENOID FEED MSI) operate properly? Checked by [Digital Output] - [Tray1 Feed Solenoid] in [IOT Diag] of diagnosis. During this check, cheat the interlock switch (HARN ASSY INTERLOCK).Replace the CASSETTE ASSY 250. (Refer to RRP2.1.)Go to step 22. 12Checking the paper lead edge staying position. Does the paper lead edge stay before the ROLL ASSY REGI and ROLL REGI METAL?Go to step 13.The paper lead edge stay after the ROLL ASSY REGI and ROLL REGI METAL, then go to step 16. 13Checking the paper transfer path between the ROLL ASSY. FEED and ROLL ASSY REGI. Are there any obstacles on the paper transfer path?Remove the obstacles or stains from the paper transfer path.Go to step 14. 14Checking the ACTUATOR REGI IN for shape and operation. Remove the CHUTE ASSY LOW (PL3.2.27) once to check the shape and operation. Are the shape and operation of the ACTUATOR REGI IN normal?Go to step 15.Reseat the ACTUATOR REGI IN. If broken or deformed, replace it. 15Checking the Regi. Sensor (SENSOR PHOTO) for operation. Does the number on the screen increase by one, when the actuator (ACTUATOR REGI IN) is operated? Remove the CHUTE ASSY LOW (PL3.2.27) once to check the operation. Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of diagnosis.Go to step 16. Go to step 26. 16Checking the Regi. Clutch (CLUTCH ASSY DRV) for operation, and ROLL ASSY REGI and ROLL REGI METAL for rotation. Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of diagnosis. Does the Regi. Clutch (CLUTCH ASSY DRV) operate properly, and the ROLL ASSY REGI and ROLL REGI METAL rotate? During this check, cheat the interlock switch (HARN ASSY INTERLOCK).Go to step 17. Go to step 30. Step CheckRemedy Ye s N o