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Epson C 2900 Manual

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    							1 - 58 Chapter 1   Troubleshooting
    Epson AcuLaser C2900NRevision B
    Confidential
    FIP-1.30  071-100: IOT Tray1 Misfeed JAM
    Step CheckRemedy
    Ye s N o
    Possible causative parts:
    CASSETTE ASSY 250 (PL2.1.1)
    HOLDER ASSY RETARD (PL2.1.5)
    CLUTCH ASSY DRV (PL3.1.1)
    SOLENOID FEED MSI (PL3.1.11)
    HARN ASSY L SIDE (PL3.1.18)
    ROLL ASSY FEED (PL3.2.4)
    ACTUATOR REGI ROLL M (PL3.2.8)
    ACTUATOR REGI IN (PL3.2.11)
    SENSOR PHOTO (PL3.2.13)
    DRIVE ASSY MAIN (PL7.1.2)
    DRIVE ASSY PH (PL7.1.4)
    PWBA MCU (PL8.2.13)
    HARNESS ASSY MAIN MOT MG SFP (PL9.1.7)
    HARN ASSY KSNR REGCL (PL9.1.9)
    1Checking the paper condition.
    Is the paper in the Tray 1 wrinkled or damaged?Replace the paper 
    with a new and dry 
    one, then go to 
    step 2.Go to step 3.
    2 Does the error still occur when printing? Go to step 3. End of work.
    3Checking after reloading a new paper.
    Reload a new paper in the Tray 1.
    Does the error still occur when printing?Go to step 4. End of work.
    4Checking the COVER ASSY FRONT MG for latching.
    Open and close the COVER ASSY FRONT MG, and then 
    latch correctly.
    Does the error still occur when printing?Go to step 5. End of work.
    5Checking the Main Motor (DRIVE ASSY MAIN) for 
    operation.
    Does the Main Motor (DRIVE ASSY MAIN) operate 
    properly?
    Checked by [Digital Output] - [Main Motor] in [IOT Diag] of 
    diagnosis.
    During this check, close the COVER ASSY FRONT MG.Go to step 6. Go to step 19.
    6Checking the DRIVE ASSY PH for operation.
    Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL 
    REGI METAL rotate properly?
    Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of 
    diagnosis.
    During this check, cheat the interlock switch (HARN ASSY 
    INTERLOCK).Go to step 7.Reseat or replace 
    the DRIVE ASSY 
    PH. (Refer to 
    RRP7.3.)
    7Checking the paper feeding position.
    Is the paper not fed from the Tray 1?Go to step 8. Go to step 12.
    8Checking after resetting the Guide Sides and End Guide on 
    the Tray 1.
    Reset the Guide Sides and End Guide, and reseat the Tray 
    1 to the printer correctly.
    Does the error still occur when printing?Go to step 9. End of work.
    9Checking the HOLDER ASSY RETARD on the Tray 1 for 
    shape and rotation.
    Pull the Tray 1 out from the printer.
    Is the HOLDER ASSY RETARD not contaminated and/or 
    damaged, and rotated smoothly? Go to step 10.Replace the 
    HOLDER ASSY 
    RETARD.
    (Refer to RRP2.2.) 
    						
    							1 - 59 Chapter 1   Troubleshooting
    Epson AcuLaser C2900NRevision B
    Confidential 10Checking the ROLL ASSY FEED for shape and rotation.
    Pull the Tray 1 out from the printer.
    Is the ROLL ASSY FEED not contaminated and/or 
    damaged, and rotated smoothly? Go to step 11. Replace the ROLL 
    ASSY FEED.
    (Refer to RRP3.5.)
    11Checking the Tray 1 Feed Solenoid (SOLENOID FEED 
    MSI) for operation.
    Does the Tray 1 Feed Solenoid (SOLENOID FEED MSI) 
    operate properly?
    Check by [Digital Output] - [Tray1 Feed Solenoid] in [IOT 
    Diag] of diagnosis.
    During this check, cheat the interlock switch (HARN ASSY 
    INTERLOCK).Replace the 
    CASSETTE ASSY 
    250. (Refer to 
    RRP2.1.)Go to step 22.
    12Checking the paper lead edge staying position.
    Does the paper lead edge stay before the ROLL ASSY 
    REGI and ROLL REGI METAL?Go to step 13.The paper lead 
    edge stay after the 
    ROLL ASSY REGI 
    and ROLL REGI 
    METAL, then go to 
    step 16.
    13Checking the paper transfer path between the ROLL ASSY 
    FEED and ROLL ASSY REGI.
    Are there any obstacles on the paper transfer path?Remove the 
    obstacles or stains 
    from the paper 
    transfer path.Go to step 14.
    14Checking the ACTUATOR REGI IN for shape and operation.
    Remove the CHUTE ASSY LOW (PL3.2.27) once to check 
    the shape and operation.
    Are the shape and operation of the ACTUATOR REGI IN 
    normal?Go to step 15.Reseat the 
    ACTUATOR REGI 
    IN. If broken or 
    deformed, replace 
    it.
    15Checking the Regi. Sensor (SENSOR PHOTO) for 
    operation.
    Does the number on the screen increase by one, when the 
    actuator (ACTUATOR REGI IN) is operated?
    Remove the CHUTE ASSY LOW (PL3.2.27) once to check 
    the operation.
    Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of 
    diagnosis.Go to step 16. Go to step 26.
    16Checking the Regi. Clutch (CLUTCH ASSY DRV) for 
    operation, and ROLL ASSY REGI and ROLL REGI METAL 
    for rotation.
    Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of 
    diagnosis.
    Does the Regi. Clutch (CLUTCH ASSY DRV) operate 
    properly, and the ROLL ASSY REGI and ROLL REGI 
    METAL rotate?
    During this check, cheat the interlock switch (HARN ASSY 
    INTERLOCK).Go to step 17. Go to step 30.
    17Checking the ACTUATOR REGI ROLL M for shape and 
    operation.
    Remove the CHUTE ASSY LOW (PL3.2.27) once to check 
    the shape and operation.
    Are the shape and operation of the ACTUATOR REGI 
    ROLL M normal?Go to step 18.Reseat the 
    ACTUATOR REGI 
    ROLL M. If broken 
    or deformed, 
    replace it with a 
    new one.  Step CheckRemedy
    Ye s N o 
    						
    							1 - 60 Chapter 1   Troubleshooting
    Epson AcuLaser C2900NRevision B
    Confidential 18Checking the Regi. Sensor (SENSOR PHOTO) for 
    operation.
    Does the number on the screen increase by one, when the 
    actuator (ACTUATOR REGI IN) is operated?
    Remove the CHUTE ASSY LOW (PL3.2.27) once to check 
    the operation.
    Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of 
    diagnosis.Replace the 
    PWBA MCU. 
    (Refer to RRP8.9.)Go to step 26.
    19Checking the connectors for connection.
    Check the connections between the PWBA MCU and 
    DRIVE ASSY MAIN (Main Motor).
    Are P/J21 and P/J211 connected correctly?
    Go to step 20.Reconnect the 
    connector(s) P/
    J21 and/or P/J211 
    correctly.
    20Checking the HARNESS ASSY MAIN MOT MG SFP for 
    continuity.
    Disconnect J21 from the PWBA MCU.
    Disconnect J211 from the DRIVE ASSY MAIN.
    Is each cable of J21  J211 continuous?Go to step 21.Replace the 
    HARNESS ASSY 
    MAIN MOT MG 
    SFP.
    21Checking the power to the DRIVE ASSY MAIN.
    Disconnect J21 from the PWBA MCU.
    Are the voltages across J21-2pin/J21-4pin  ground on 
    the PWBA MCU, about +24 VDC when the interlock switch 
    (HARN ASSY INTERLOCK) is pushed?Replace the 
    DRIVE ASSY 
    MAIN. (Refer to 
    RRP7.2.)Replace the 
    PWBA MCU. 
    (Refer to RRP8.9.)
    22Checking the connectors of the SOLENOID FEED MSI 
    (Tray 1 Feed Solenoid) for connection.
    Check the connections between the PWBA MCU and 
    SOLENOID FEED MSI.
    Are P/J23 and P/J231 connected correctly?
    Go to step 23.Reconnect the 
    connector(s) P/
    J23 and/or P/J231 
    correctly.
    23Checking the HARN ASSY L SIDE for continuity
    Disconnect J23 from the PWBA MCU.
    Disconnect P231 from the SOLENOID FEED MSI.
    Is each cable of J23  P231 continuous?Go to step 24.Replace the 
    HARN ASSY L 
    SIDE. Step CheckRemedy
    Ye s N o 
    						
    							1 - 61 Chapter 1   Troubleshooting
    Epson AcuLaser C2900NRevision B
    Confidential 24Checking the power to the SOLENOID FEED MSI.
    Disconnect J23 from the PWBA MCU.
    Is the voltage across P23-1pin  ground on the PWBA 
    MCU, about +24 VDC when the Interlock Switch (HARN 
    ASSY INTERLOCK) is pushed?Go to step 25.Replace the 
    PWBA MCU. 
    (Refer to RRP8.9.)
    25Checking the SOLENOID FEED MSI for resistance.
    Disconnect P/J231 of the SOLENOID FEED MSI.
    Is the resistance across J231-1 and J231-2 about 96 ohm?Replace the 
    PWBA MCU. 
    (Refer to RRP8.9.)Replace the 
    SOLENOID FEED 
    MSI. (Refer to 
    RRP3.3.)
    26Checking the connectors of the SENSOR PHOTO (Regi 
    Sensor) for connection.
    Check the connections between the PWBA MCU and 
    SENSOR PHOTO.
    Are P/J23 and P/J232 connected correctly?
    Go to step 27.Reconnect the 
    connector(s) P/
    J23 and/or P/J232 
    correctly.
    27Checking the HARN ASSY L SIDE for continuity.
    Disconnect J23 from the PWBA MCU.
    Disconnect J232 from the SENSOR PHOTO.
    Is each cable of J23  J232 continuous?Go to step 28.Replace the 
    HARN ASSY L 
    SIDE.
    28Checking the power to the SENSOR PHOTO.
    Disconnect J23 from the PWBA MCU.
    Is the voltage across P23-3pin  ground on the PWBA 
    MCU, about +3.3 VDC?Go to step 29.Replace the 
    PWBA MCU. 
    (Refer to RRP8.9.)
    29Checking the SENSOR PHOTO for operation.
    Check the voltage across J23-5pin  ground on the 
    PWBA MCU.
    Remove the CHUTE ASSY LOW (PL3.2.27) once to check 
    the operation.
    Does the voltage change, when the actuator (ACTUATOR 
    REGI IN) is operated?Replace the 
    PWBA MCU. 
    (Refer to RRP8.9.)Replace the 
    SENSOR 
    PHOTO:REGI. 
    (Refer to RRP3.8.) Step CheckRemedy
    Ye s N o 
    						
    							1 - 62 Chapter 1   Troubleshooting
    Epson AcuLaser C2900NRevision B
    Confidential 30Checking the connectors of the CLUTCH ASSY DRV (Regi 
    Clutch) for connection.
    Check the connections between the PWBA MCU and 
    CLUTCH ASSY DRV.
    Are P/J26 and P/J262 connected correctly?
    Go to step 31.Reconnect the 
    connector(s) P/
    J26 and/or P/J262 
    correctly.
    31Checking the HARN ASSY KSNR REGCL for continuity.
    Disconnect J26 from the PWBA MCU.
    Disconnect P262 from the CLUTCH ASSY DRV.
    Is each cable of J26  P262 continuous?Go to step 32.Replace the 
    HARN ASSY 
    KSNR REGCL.
    32Checking the power to the CLUTCH ASSY DRV.
    Disconnect J26 from the PWBA MCU.
    Is the voltage across P26-4pin  ground on the PWBA 
    MCU, about +24 VDC when the Interlock Switch (HARN 
    ASSY INTERLOCK) is pushed?Go to step 33.Replace the 
    PWBA MCU. 
    (Refer to RRP8.9.)
    33Checking the CLUTCH ASSY DRV for resistance.
    Disconnect P/J262 of the CLUTCH ASSY DRV.
    Is the resistance across J262-1 and J262-2 approximately 
    280-ohm?Replace the 
    PWBA MCU. 
    (Refer to RRP8.9.)Replace the 
    CLUTCH ASSY 
    DRV. (Refer to 
    RRP3.1.) Step CheckRemedy
    Ye s N o 
    						
    							1 - 63 Chapter 1   Troubleshooting
    Epson AcuLaser C2900NRevision B
    Confidential
    FIP-1.31  072-100: IOT Tray2 Misfeed JAM
    Step CheckRemedy
    Ye s N o
    Possible causative parts:
    PWBA MCU (PL8.2.13)
    FEEDER ASSY OPT (PL12.1.3)
    HARNESS ASSY TRAY MOT (PL12.2.2)
    HARNESS ASSY TRAY COMP (PL12.2.20)
    PWBA FEED H (PL12.2.1)
    SOLENOID FEED MSI (PL12.2.15)
    CLUTCH ASSY DRV (PL12.2.6)
    MOTOR ASSY SUB (PL12.2.16)
    ROLL ASSY FEED (PL12.4.4)
    SENSOR PHOTO (PL12.4.13)
    CASSETTE ASSY 250 OPT (PL12.5.1)
    HOLDER ASSY RETARD (PL12.5.5)
    1Checking the paper condition.
    Is the paper in the Tray 2 wrinkled or damaged?Replace the paper 
    with a new and dry 
    one, then go to 
    step 2.Go to step 3.
    2 Does the error still occur when printing? Go to step 3. End of work.
    3Checking after reloading a new paper.
    Reload a new paper in the Tray 2.
    Does the error still occur when printing?Go to step 4. End of work.
    4Checking the COVER ASSY FRONT MG for latching.
    Open and close the COVER ASSY FRONT MG, and then 
    latch correctly.
    Does the error still occur when printing?Go to step 5. End of work.
    5Checking the Paper Path Sensor (SENSOR PHOTO) for 
    operation.
    Does the number on the screen increase by one, when the 
    actuator (ACTUATOR REGI IN) is operated?
    Checked by [Digital Input] - [OptionPathSensor] in [IOT 
    Diag] of diagnosis.Go to step 6. Go to step 15.
    6Checking the MOTOR ASSY SUB for operation.
    Does the MOTOR ASSY SUB operate properly?
    Checked by [Digital Output] - [Sub Motor] on [IOT Diag] of 
    diagnosis.
    During this check, cheat the interlock switch (HARN ASSY 
    INTERLOCK).Go to step 7. Go to step 19.
    7Checking the paper feeding.
    Is the paper fed from the Tray 2?Go to step 12. Go to step 8.
    8Checking after resetting the Guide Sides and End Guide on 
    the Tray 2.
    Reset the Guide Sides and End Guide, and reseat the Tray2 
    to the printer correctly.
    Does the error still occur when printing?Go to step 9. End of work.
    9Checking the HOLDER ASSY RETARD on the Tray 2 for 
    shape and rotation.
    Pull the Tray 2 out from the printer.
    Is the HOLDER ASSY RETARD not contaminated and/or 
    damaged, and rotated smoothly?Go to step 10.Replace the 
    HOLDER ASSY 
    RETARD. (Refer 
    to RRP2.2.) 
    						
    							1 - 64 Chapter 1   Troubleshooting
    Epson AcuLaser C2900NRevision B
    Confidential 10Checking the ROLL ASSY FEED for shape and rotation
    Pull the Tray 2 out from the printer.
    Is the ROLL ASSY FEED not contaminated and/or 
    damaged, and rotated smoothly?Go to step 11.Replace the ROLL 
    ASSY FEED. 
    (Refer to 
    RRP10.2.)
    11Checking the Tray 2 Feed Solenoid (SOLENOID FEED 
    MSI) for operation.
    Does the Tray 2 Feed Solenoid (SOLENOID FEED MSI) 
    operate properly?
    Checked by [Digital Output] - [DO-31] in [IOT Diag] of 
    diagnosis.
    During this check, cheat the interlock switch (HARN ASSY 
    INTERLOCK).Replace the 
    CASSETTE ASSY 
    250 OPT.Go to step 22.
    12Checking the Tray 2 Turn Clutch (CLUTCH ASSY DRV) for 
    operation.
    Does the Tray 2 Turn Clutch (CLUTCH ASSY DRV) operate 
    properly?
    Checked by [Digital Output] - [Tray 2 Turn Clutch] in [IOT 
    Diag] of diagnosis.
    During this check, cheat the interlock switch (HARN ASSY 
    INTERLOCK).Go to step 13. Go to step 26.
    13Checking the paper lead edge staying position.
    Does the paper lead edge stay before the ROLL ASSY 
    REGI and ROLL REGI METAL?Go to step 14.Replace the 
    FEEDER ASSY
    OPT. (Refer to
    RRP10.1.)
    14Checking the paper path.
    Remove the Tray 1 and Tray 2 paper cassettes.
    Are there any obstacles on the paper transfer path between 
    the Tray 2 and the Regi Assy?Remove the 
    obstacles or stains 
    from the paper 
    transfer path.Replace the 
    FEEDER ASSY
    OPT. (Refer to
    RRP10.1.)
    15Checking the connectors of the SENSOR PHOTO (Paper 
    Path Sensor) for connection.
    Check the connections between the PWBA FFE D and 
    SENSOR PHOTO.
    Are P/J420 and P/J4200 connected correctly?Go to step 16.Reconnect the 
    connector(s) P/
    J420 and/or P/
    J4200 correctly.
    16Checking the HARNESS ASSY TRAY COMP for continuity.
    Disconnect J420 from the PWBA FEED H.
    Disconnect J4200 from the SENSOR PHOTO.
    Is each cable of J420  J4200 continuous?Go to step 17.Replace the 
    HARNESS ASSY 
    TRAY COMP
    17Checking the power to the SENSOR PHOTO.
    Disconnect J420 from the PWBA FEED H.
    Is the voltage across P420-6pin  ground on the PWBA 
    FEED H, about +3.3 VDC?Go to step 18.Replace the 
    PWBA FEED H.
    18Checking the SENSOR PHOTO for operation.
    Check the voltage across J420-5pin  ground on the 
    PWBA FEED H.
    Does the voltage change, when the actuator (ACTUATOR 
    REGI IN) is operated?Replace the 
    PWBA FEED H.Replace the 
    SENSOR PHOTO 
    (Paper Path 
    Sensor).
    19Checking the connectors for connection.
    Check the connections between the PWBA FEED H and 
    MOTOR ASSY SUB.
    Are P/J422 and P/J4211 connected correctly?Go to step 20.Reconnect the 
    connector(s) P/
    J422 and/or P/
    J4211 correctly.
    20Checking the HARNESS ASSY TEAY MOT for continuity.
    Disconnect J422 from the PWBA FEED H.
    Disconnect J4211 from the MOTOR ASSY SUB.
    Is each cable of J422  J4211 continuous?Go to step 21.Replace the 
    HARNESS ASSY 
    TRAY MOT. Step CheckRemedy
    Ye s N o 
    						
    							1 - 65 Chapter 1   Troubleshooting
    Epson AcuLaser C2900NRevision B
    Confidential 21Checking the power to the MOTOR.
    Disconnect J422 from the PWBA FEED H.
    Are the voltages across J422-6pin  ground on the 
    PWBA FEED H, about +24 VDC when the interlock switch 
    (HARN ASSY INTERLOCK) is pushed?Replace the 
    MOTOR ASSY 
    SUB.Replace the 
    PWBA FEED H.
    22Checking the connectors of the SOLENOID FEED for 
    connection.
    Check the connections between the PWBA FEED H and 
    SOLENOID FEED.
    Are P/J421 and P/J4211 connected correctly?Go to step 23.Reconnect the 
    connector(s) P/
    J421 and/or P/
    J4211 correctly.
    23Checking the HARNESS ASSY TRAY COMP for continuity.
    Disconnect J421 from the PWBA FEED H.
    Disconnect P4211 from the SOLENOID FEED.
    Is each cable of J421  P4211 continuous?Go to step 24.Replace the 
    HARNESS ASSY 
    TRAY COMP.
    24Checking the power to the SOLENOID FEED MSI.
    Disconnect J421 from the PWBA FEED H.
    Is the voltage across P421-1pin  ground on the PWBA 
    FEED H, about +24 VDC when the Interlock Switch (HARN 
    ASSY INTERLOCK) is pushed?Go to step 25.Replace the 
    PWBA FEED H.
    25Checking the SOLENOID FEED MSI for resistance.
    Disconnect P/J4211 of the SOLENOID FEED MSI.
    Is the resistance across J4211-1 and J4211-2 approximately 
    96 ohm?Replace the 
    PWBA FEED H.Replace the 
    SOLENOID FEED 
    MSI.
    26Checking the connectors of the Feed Clutch (CLUTCH 
    ASSY DRV) for connection.
    Check the connections between the PWBA FEDD H and 
    Feed Clutch.
    Are P/J420 and P/J4201 connected correctly?Go to step 27.Reconnect the 
    connector(s) P/
    J420 and/or P/
    J4201 correctly.
    27Checking the HARNESS ASSY TRAY COMP for continuity.
    Disconnect J420 from the PWBA FEED H.
    Disconnect P4201 from the Feed Clutch.
    Is each cable of J420  P4201 continuous?Go to step 28.Replace the 
    HARNESS ASSY 
    TRAY COMP.
    28Checking the power to the Feed Clutch.
    Disconnect J420 from the PWBA FEED H.
    Is the voltage across P420-1pin  ground on the PWBA 
    FEED H, about +24 VDC when the Interlock Switch (HARN 
    ASSY INTERLOCK) is pushed?Go to step 29.Replace the 
    PWBA FEED H.
    29Checking the Feed Clutch for resistance.
    Disconnect P/J4201 of the Feed Clutch.
    Is the resistance across J4201-1 and J4201-2 
    approximately 280-ohm?Replace the 
    PWBA FEED H.Replace the Feed 
    Clutch (CLUTCH 
    ASSY DRV).  Step CheckRemedy
    Ye s N o 
    						
    							1 - 66 Chapter 1   Troubleshooting
    Epson AcuLaser C2900NRevision B
    Confidential
    FIP-1.32  072-101: IOT Feeder 2 JAM
    Step CheckRemedy
    Ye s N o
    Possible causative parts:
    CASSETTE ASSY 250 (PL2.1.1)
    HOLDER ASSY RETARD (PL2.1.5)
    CLUTCH ASSY DRV (PL3.1.1)
    SOLENOID FEED MSI (PL3.1.11)
    HARN ASSY L SIDE (PL3.1.18)
    ROLL ASSY FEED (PL3.2.4)
    ACTUATOR REGI ROLL M (PL3.2.8)
    ACTUATOR REGI IN (PL3.2.11)
    SENSOR PHOTO (PL3.2.13)
    DRIVE ASSY MAIN (PL7.1.2)
    DRIVE ASSY PH (PL7.1.4)
    PWBA MCU (PL8.2.13)
    HARNESS ASSY MAIN MOT MG SFP (PL9.1.7)
    HARN ASSY KSNR REGCL (PL9.1.9)
    1Checking the paper condition.
    Is the paper in the Tray 1 or Tray 2 wrinkled or damaged?Replace the paper 
    with a new and dry 
    one, then go to 
    step 2.Go to step 3.
    2 Does the error still occur when printing? Go to step 3. End of work.
    3Checking after reloading a new paper.
    Reload a new paper in the Tray 1 or Tray 2.
    Does the error still occur when printing?Go to step 4. End of work.
    4Checking the COVER ASSY FRONT MG for latching.
    Open and close the COVER ASSY FRONT MG, and then 
    latch correctly.
    Does the error still occur when printing?Go to step 5. End of work.
    5Checking the Main Motor (DRIVE ASSY MAIN) for 
    operation.
    Does the Main Motor (DRIVE ASSY MAIN) operate 
    properly?
    Checked by [Digital Output] - [Main Motor] in [IOT Diag] of 
    diagnosis.
    During this check, cheat the interlock switch (HARN ASSY 
    INTERLOCK).Go to step 6. Go to step 19.
    6Checking the DRIVE ASSY PH for operation. 
    Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL 
    REGI METAL rotate properly?
    Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of 
    diagnosis.
    During this check, cheat the interlock switch (HARN ASSY 
    INTERLOCK).Go to step 7.Reseat or replace 
    the DRIVE ASSY 
    PH. (Refer to 
    RRP7.3.)
    7Checking the paper feeding position
    Is the paper not fed from the Tray 1 or Tray 2?Go to step 8. Go to step 12.
    8Checking after resetting the Guide Sides and End Guide on 
    the Tray 1 or Tray 2.
    Reset the Guide Sides and End Guide, and reseat the Tray 
    1 or Tray 2 to the printer correctly.
    Does the error still occur when printing?Go to step 9. End of work. 
    						
    							1 - 67 Chapter 1   Troubleshooting
    Epson AcuLaser C2900NRevision B
    Confidential 9Checking the HOLDER ASSY RETARD on the Tray 1 or 
    Tray 2 for shape and rotation.
    Pull the Tray 1 or Tray 2 out from the printer.
    Is the HOLDER ASSY RETARD not contaminated and/or 
    damaged, and rotated smoothly? Go to step 10.Replace the 
    HOLDER ASSY 
    RETARD. (Refer 
    to RRP2.2.)
    10Checking the ROLL ASSY FEED for shape and rotation.
    Pull the Tray 1 or Tray 2 out from the printer.
    Is the ROLL ASSY FEED not contaminated and/or 
    damaged, and rotated smoothly? Go to step 11. Replace the ROLL 
    ASSY FEED. 
    (Refer to RRP3.5.)
    11Checking the Cassette Feed Solenoid (SOLENOID FEED 
    MSI) for operation.
    Does the Cassette Feed Solenoid (SOLENOID FEED MSI) 
    operate properly?
    Checked by [Digital Output] - [Tray1 Feed Solenoid] in [IOT 
    Diag] of diagnosis.
    During this check, cheat the interlock switch (HARN ASSY 
    INTERLOCK).Replace the 
    CASSETTE ASSY 
    250. (Refer to 
    RRP2.1.)Go to step 22.
    12Checking the paper lead edge staying position.
    Does the paper lead edge stay before the ROLL ASSY 
    REGI and ROLL REGI METAL?Go to step 13.The paper lead 
    edge stay after the 
    ROLL ASSY REGI 
    and ROLL REGI 
    METAL, then go to 
    step 16.
    13Checking the paper transfer path between the ROLL ASSY. 
    FEED and ROLL ASSY REGI.
    Are there any obstacles on the paper transfer path?Remove the 
    obstacles or stains 
    from the paper 
    transfer path.Go to step 14.
    14Checking the ACTUATOR REGI IN for shape and operation.
    Remove the CHUTE ASSY LOW (PL3.2.27) once to check 
    the shape and operation.
    Are the shape and operation of the ACTUATOR REGI IN 
    normal?Go to step 15.Reseat the 
    ACTUATOR REGI 
    IN. If broken or 
    deformed, replace 
    it.
    15Checking the Regi. Sensor (SENSOR PHOTO) for 
    operation.
    Does the number on the screen increase by one, when the 
    actuator (ACTUATOR REGI IN) is operated?
    Remove the CHUTE ASSY LOW (PL3.2.27) once to check 
    the operation.
    Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of
    diagnosis.Go to step 16. Go to step 26.
    16Checking the Regi. Clutch (CLUTCH ASSY DRV) for 
    operation, and ROLL ASSY REGI and ROLL REGI METAL 
    for rotation.
    Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of 
    diagnosis.
    Does the Regi. Clutch (CLUTCH ASSY DRV) operate 
    properly, and the ROLL ASSY REGI and ROLL REGI 
    METAL rotate?
    During this check, cheat the interlock switch (HARN ASSY 
    INTERLOCK).Go to step 17. Go to step 30. Step CheckRemedy
    Ye s N o 
    						
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