Epson C 2900 Manual
Have a look at the manual Epson C 2900 Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1734 Epson manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
1 - 118 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential FIP-1.62 093-970 / 093-971 / 093-972 / 093-973: IOT Print Cartridge (YMCK) Detached Step CheckRemedy Ye s N o Possible causative parts: TONER CARTRIDGE (Y) (PL5.1.24) TONER CARTRIDGE (M) (PL5.1.23) TONER CARTRIDGE (C) (PL5.1.22) TONER CARTRIDGE (K) (PL5.1.21) HARN ASSY TONER CRUM (PL5.1.26) PWBA MCU (PL8.2.13) 1Does the error still occur when the power is turned OFF and ON?Go to step 2. End of work. 2Checking the Toner Type. Is the Toner for C2900 seated?Go to step 3.Change the Toner Type setting to Non-GenuineTon- err. 3Checking after resetting the TONER CARTRIDGE (Y, M, C or K). Reseat the TONER CARTRIDGE (Y, M, C or K), and check that the lock key is in the lock position. Does the error still occur when the power is turned OFF and ON?Go to step 4. End of work. 4Checking after replacing the TONER CARTRIDGE (Y, M, C or K). Replace the TONER CARTRIDGE (Y, M, C or K). (Refer to RRP5.4.) Does the error still occur when the power is turned OFF and ON?Go to step 5. End of work. 5Checking the HARN ASSY TONER CRUM for continuity. Disconnect J31 from the PWBA MCU. Disconnect J311 (Y) from the connector CRUM. Are P/J31 and P/J311(Y),P/J312(M),P/J313(C),P/J314(K) connected correctly?Go to step 6.Replace the HARN ASSY TONER CRUM. 6Checking after resetting the PWBA MCU. Reseat the PWBA MCU. (Refer to RRP8.9.) Does the error still occur when the power is turned OFF and ON?Replace the PWBA MCU. (Refer to RRP8.9.)End of work.
1 - 119 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential FIP-1.63 094-422: IOT Belt Unit Near Life Step CheckRemedy Ye s N o Possible causative parts: TRANSFER ASSY (PL6.1.7) PWBA MCU (PL8.2.13) 1Does the error still occur when the power is turned OFF and ON?Go to step 2. End of work. 2Checking the life counter value of the TRANSFER ASSY. Does the life counter value show the near of the end? (Refer to Chapter 2 for details of the life counter value.)Initialize the life counter value at the Customer Diag, after replac- ing the TRANS- FER ASSY. (Refer to RRP6.3.)Replace the PWBA MCU. (Refer to RRP8.9.)
1 - 120 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential FIP-1.64 094-911: IOT Belt Unit Life Over Step CheckRemedy Ye s N o Possible causative parts: TRANSFER ASSY (PL6.1.7) PWBA MCU (PL8.2.13) 1Does the error still occur when the power is turned OFF and ON?Go to step 2. End of work. 2Checking the life counter value of the TRANSFER ASSY. Does the life counter value show the near of the end? (Refer to Chapter 2 for details of the life counter value.)Initialize the life counter value at the Customer Diag, after replac- ing the TRANS- FER ASSY. (Refer to RRP6.3.)Replace the PWBA MCU. (Refer to RRP8.9.)
1 - 121 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential FIP-1.65 116-316 / 116-320: ESS DIMM Slot RAM R/W Check Fail / ESS DIMM Slot RAM Error Step CheckRemedy Ye s N o Possible causative parts: PWBA ESS SFP (PL8.1.7) MEMORY CARD (OPTION) (PL8.1.15) 1 Is the customer using the recommended memory card? Go to step 3.Replace to the recommended memory card,then go step 2. 2Does the error still occur when the power is turned OFF and ON?Go to step 3. End of work. 3Checking the MEMORY CARD (OPTION) installation. Reseat the MEMORY CARD (OPTION). Does the error still occur when turning on the power?Go to step 4. End of work. 4Checking after resetting the MEMORY CARD (OPTION). Replace the MEMORY CARD. (Refer to RRP8.4.) Does the error still occur when turning on the power?Replace the PWBA ESS SFP. (Refer to RRP8.3.)End of work.
1 - 122 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential FIP-1.66 116-355: On Board Network Fatal Error Step CheckRemedy Ye s N o Possible causative parts: PWBA ESS SFP (PL8.1.7) 1Checking after removing the ethernet cable. Does the error still occur when the power is turned off and on?Go to step 2.Initialize the Network settings and configure of the Network settings. 2Does the error still occur when the power is turned OFF and ON?Replace the PWBA ESS SFP. (Refer to RRP8.3.)End of work.
1 - 123 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential FIP-1.67 116-361 / 116-362 / 116-363 / 116-366 / 116-368 / 116-369: PCI Bus# (0 / 1) Host Bridge Controller Error / PCI Bus# (0 / 1) Error Detected / PCI Error Messages received from Bus#0-Device# (0 / 1) Step CheckRemedy Ye s N o Possible causative parts: PWBA ESS SFP (PL8.1.7) 1Checking the error. Does the error still occur when the power is turned OFF and ON?Replace the PWBA ESS SFP. (Refer to RRP8.3.)End of work.
1 - 124 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential FIP-1.68 116-721: Collate Full Step CheckRemedy Ye s N o Possible causative parts: PWBA ESS SFP (PL8.1.7) 1Checking the error. Does the error still occur when the power is turned OFF and ON?Go to step 2. End of work. 2Checking RAM Disk size settings. Does the error occur when printing after reducing the size setting of the RAM Disk?Split the document into blocks to decrease the number of pages to be collated.End of work.
1 - 125 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential FIP-1.69 193-700: Custom Toner Mode Step CheckRemedy Ye s N o Possible causative parts: PWBA ESS SFP (PL8.1.7) 1Checking the Toner Cartridge. Is the installed toner cartridge to the printer the toner for C2900?Go to step 2. End of work. 2Checking the printer setting. Is the [Non-GenuineToner] of the [Maintenance] on the [Admin Menu] of the [SET UP] the [On]?Set to the [Off]. Go to step 3. 3Checking the Toner Cartridge. Replace to the known good toner cartridges. Does the error still occur when turning on the power?Replace the PWBA ESS SFP. (Refer to RRP8.3.)End of work.
1 - 126 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential 4. Image Quality Trouble 4.1 Entry Chart for Image Quality Troubleshooting It is stated as the ESS is normal. By operating test print with the Printer Engine only, if the trouble is on ESS side or the Printer Engine side can simply be diagnosed, except those phenomena that are not able to be diagnosed by test print. - Test print result with the Printer Engine only is normal. --- >Malfunction on ESS side - Test print result with the Printer Engine only is also abnormal. ---> Malfunction on the Printer Engine side When it is the case of [Malfunction on ESS side], replace with normal ESS and normal Interface Cable, and check. When the trouble still occurs after replacement, check the host computer side, and operate Troubleshooting efficiently, using the following image quality FIP according to each phenomenon. Replace TONER CARTRIDGE, DRUM CARTRIDGE TRANSFER ASSY and FUSER UNIT Leg_Sec001_001SA Start Test Printing Is there a corresponding FIP? Carry out the corresponding troubleshooting. The trouble is restored? The trouble is restored? End End No No NoYe s Ye s Ye s
1 - 127 Chapter 1 Troubleshooting Epson AcuLaser C2900NRevision B Confidential When an image quality problem occurs, output a sample print to grasp the nature of the problem, and then perform troubleshooting using Image Quality FIP List. If the problem persists even after a troubleshooting with the Image Quality FIP, check using the FIP again, and then replace the Possible causative parts listed in the relevant FIP one by one. Image Quality FIP List -FIP-1.P1 The output is too light -FIP-1.P2 The entire output is blank -FIP-1.P3 Part or the entire output is black. -FIP-1.P4 Toner smears -FIP-1.P5 Random spots -FIP-1.P6 Streaks appear on the output -FIP-1.P7 Pitched color dots -FIP-1.P8 Vertical blanks -FIP-1.P9 Ghosting -FIP-1.P10 Light-Induced Fatigue -FIP-1.P11 Fog -FIP-1.P12 Bead-Carry-Out (BCO) -FIP-1.P13 Jagged characters -FIP-1.P14 Banding/Horizontal band cross out -FIP-1.P15 Auger mark -FIP-1.P16 Wrinkled/Stained paper (Envelope Wrinkle) -FIP-1.P17 The top margin is incorrect / The side margin is incorrect -FIP-1.P18 Color registration is out of alignment -FIP-1.P19 Images are skewed -FIP-1.P20 Paper Damage -FIP-1.P21 Unfusing -FIP-1.P22 Label Stuck