Canon printer MAXIFY MB5020 User Manual
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The confirmation screen will appear. 7. Tap Yes. The machine starts cleaning the print head deeply. Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear. 8. Tap Yes. The nozzle check pattern will be printed. 9. When the completion message appears, tap OK. 10. Examine the nozzle check pattern . If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power. If the problem is still not resolved, the print head may be damaged. Contact the service center. 211
Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition. Note • When the ink has run out during printing the nozzle check pattern, the error message will appear on thetouch screen. A Message Is Displayed You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette. After inserting the cassette into the machine, the paper information registration screen is displayed on the touch screen. Select A4 or Letter for Page size and Plain paper for Type , then tap Register. If a message is displayed on the screen, follow the directions in the message to complete registration. 3. Extend the output tray extension, then open the paper output support. 4. Flick the HOME screen, then tap Setup . Using the Operation Panel The setup menu screen will appear. 5. Tap Maintenance . The Maintenance screen will appear. 6. Tap Auto head alignment . 212
The confirmation screen will appear. 7. Tap Yes. The print head alignment sheet will be printed and the print head position will be adjusted automatically. This takes about 3 to 4 minutes. Note • If the automatic adjustment of the print head position has failed, the error message appears on the touch screen. A Message Is Displayed 8. When the completion message appears, tap OK. Note • If the print results are still not satisfactory after adjusting the print head position as described above, align the print head manually . You can also align the print head manually from a computer. Aligning the Print Head Position Manually from Your Computer 213
Aligning the Print Head ManuallyIf printed ruled lines are misaligned or print results are still not satisfactory after adjusting the print head position automatically, adjust the print head position manually. Note • For details on adjusting the print head position automatically, see Aligning the Print Head . You need to prepare: two sheets of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load two sheets of A4 or Letter-sized plain paper in the cassette. After inserting the cassette into the machine, the paper information registration screen is displayed on the touch screen. Select A4 or Letter for Page size and Plain paper for Type , then tap Register. If a message is displayed on the screen, follow the directions in the message to complete registration. 3. Extend the output tray extension, then open the paper output support. 4. Flick the HOME screen, then tap Setup . Using the Operation Panel The setup menu screen will appear. 5. Tap Maintenance . The Maintenance screen will appear. 6. Tap Manual head alignment . 214
The confirmation screen will appear. Note • To print and check the current head position adjustment values, select Print the head alignment value . 7. Tap Yes. The print head alignment pattern is printed. 8. When the message " Did the patterns print correctly? " appears, confirm that the pattern is printed correctly, tap Yes. 9. Confirm the message, then tap Next. The input screen for the head position adjustment values will appear. 10. Look at the first pattern, tap A to check the printed patterns, then tap the number of the pattern in column A that has the least noticeable vertical streaks. 215
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable verticalstreaks. A: Unnoticeable vertical streaks B: Noticeable vertical streaks 11. Repeat the same procedure until you finish inputting the pattern number for columns B to M, then tap OK. 12. Confirm the message, then tap OK. The second pattern is printed. 13. Look at the second pattern, tap N to check the printed patterns, then tap the number of the pattern in column N that has the least noticeable horizontal streaks. 216
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontalstreaks. C: Unnoticeable horizontal streaks D: Noticeable horizontal streaks 1. Repeat the same procedure until you finish inputting the pattern number for columns O to T, then tap OK. For column P, pick the least noticeable vertical streaks. 2. Confirm the message, then tap OK. 217
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern 218
Cleaning the Print Heads from Your ComputerThe print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Open the printer driver setup window 2. Click Cleaning on the Maintenance tab When the Print Head Cleaning dialog box opens, select the ink group for which cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing cleaning. 3. Execute cleaning Make sure that the printer is on and then click Execute. Print head cleaning starts. 4. Complete cleaning The Nozzle Check dialog box opens after the confirmation message. 5. Check the results To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. Deep Cleaning Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. 1. Open the printer driver setup window 2. Click Deep Cleaning on the Maintenance tab 219
When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning.3. Execute deep cleaning Make sure that the printer is on and then click Execute. Click OK when the confirmation message appears. Print head deep cleaning starts. 4. Complete deep cleaning The Nozzle Check dialog box opens after the confirmation message. 5. Check the results To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel. Important • Deep Cleaning consumes a larger amount of ink than Cleaning. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. Note • If there is no sign of improvement after Deep Cleaning, turn off the printer, wait 24 hours, and then perform Deep Cleaning again. If there is still no sign of improvement, the ink may have run out or the print head may be worn. For details on the remedial action to be taken, see " Ink Is Not Ejected ." Related Topic Use Your Computer to Print a Nozzle Check Pattern 220