Canon printer MAXIFY MB5020 User Manual

							4.Access the URL provided in the e-mail and complete the printer registration process
Note
•
The e-mail address that appears on the screen when you have finished registering is the e-mail
address that will be used just for the  Print from E-mail function.
For details about the registration procedure, see here
Printing from Your Smartphone, Tablet, or Computer
1.
Prepare a file that you want to print
The file format, number of files, and file size that this printing function supports are provided below. Supported File Formats
•
Adobe PDF files
•
JPEG files
•
.doc/.docx/.xls/.xlsx/.ppt/.pptx files
Important
•
Only files that are attached to e-mail can be printed. E-mail messages cannot be printed.
•
Adobe PDF files and .doc/.docx/.xls/.xlsx/.ppt/.pptx files that are encrypted, password- protected, or set to print disabled cannot be printed.
•
Files that are attached as compressed files cannot be printed.
•
Files other than Adobe PDF files, JPEG files and .doc/.docx/.xls/.xlsx/.ppt/.pptx files cannot be
printed.
Supported Number of Files and File Sizes
•
Up to 10 attachment files can be printed.
•
The maximum size of an e-mail with attachment files is 10 MB.
Note
•
The size of an e-mail is determined based on the size of the entire transmission file, including the e-mail message and the header. Therefore sometimes an attachment file cannot be printed even if the size of the attachment file is less than 10 MB.
•
If the size of an attached JPEG file is less than 10 KB, the file cannot be printed.
2.
Attach the file that you want to print from your smartphone, tablet, or computer to the e-
mail and send it to the e-mail address for printing
To check the print address, from the operation panel of this printer, display the home window and
select 
  Setup  ->  Web service setup  -> Web service connection setup  -> Print from
E-mail setup  -> Check address for printing .
Important
•
You will not be able to use the service during periods when the service is undergoing
maintenance.
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							Use the Service With More Than One PersonTo allow multiple users to use this function, register users (other than the printer's owner) as members.1.
The printer's owner uses his/her smartphone, tablet, or computer to access the service's
login URL (https://pr.mp.c-ij.com/po) and logs in
2.
Select the printer name that you want to add the member. Click  Member Settings ->
Add  to enter the member's e-mail address, and click  Add
A URL of the member registration page is sent to the e-mail address of the newly registered member.
3.
Registered member accesses to the URL that is included in the e-mail, and complete the
registration
You can use this service from registered e-mail address.
Note
•
You can register up to 500 members.
Print from E-mail Troubleshooting
The Document Does Not Print
If You Cannot Register to the Service or Delete the Service
If You Cannot Print after the Printer Is Repaired
The Document Does Not Print If the document does not print, check the following:
•
Check that the printer power is on.
If the printer power is on, turn it off and then back on again, and check whether the issue is resolved.
•
Check that the printer is connected to the network.
•
Check that the printer is connected to a LAN and the LAN has an Internet connection.
•
Look at the printer LCD monitor and check that no error message is displayed.
If the problem persists, use the printer driver on your computer to execute printing and check whether the document can be printed normally on the printer.If the document cannot be printed, refer to the  Online Manual for your printer.
•
Check that the file attached to the e-mail is an Adobe PDF file, a JPEG file, or
a .doc/.docx/.xls/.xlsx/.ppt/.pptx file.
•
Check whether the e-mail address of the send destination is correct.
To check the print address, from the operation panel of this printer, display the home window and
select 
  Setup  ->  Web service setup  -> Web service connection setup  -> Print from
E-mail setup  -> Check address for printing .
•
Check that the user's e-mail address for using this service is registered.
If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c-
ij.com/po).
•
In the  Print Status  screen, click  Go to Print History Screen  and check the history of jobs that were
sent. You can check the error details.
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							If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c-
ij.com/po).
Note
•
For a wireless LAN connection, after the printer is turned on, it may take a few minutes before communication becomes possible. Confirm that your printer is connected to the wireless LAN, and
then try printing.
If You Cannot Register to the Service or Delete the Service If You Cannot Register to the Service
•
If the printer operation panel display the message " Failed to register with "Print from E-mail".",
the registration to  Print from E-mail  may not have been completed in time. Select  OK to release
the error, and start over again from the beginning.
•
Check that the firmware version of the printer has been updated.
If You Do Not Receive the URL to Complete the Registration by E-mail
•
An incorrect e-mail address may have been entered. Wait about 30 minutes, and operate the printer operation panel to print the printer registration URL and PIN code. Then re-register from the
beginning.
If You Cannot Delete the Service
•
If the printer operation panel display the message " Failed to connect to "Print from E-mail". Only
the information on the printer was deleted. " is displayed, it could be that the registration
information on the service could not be deleted even though the  Print from E-mail information
stored on this printer was deleted.
Select  OK to release the error, and then access the service's login URL (https://pr.mp.c-ij.com/po)
to delete the registration information.
•
If the  Print from E-mail  information stored on this printer could not be deleted even though the
registration information on the service was deleted, from the operation panel of this printer, display
the home window and select 
  Setup  ->  Web service setup  -> Web service
connection setup  -> Print from E-mail setup  -> Delete registered printer , and delete the
registration information.
If You Cannot Print after the Printer Is Repaired
Re-registering the printer and the printer owner
•
When the printer is repaired, all of the registered information is deleted and  Print from E-mail can no
longer be used.
If you want to use this service again, you must re-register the printer and the printer owner. For information about the re-registration procedure, see "
Preparing to Use Print from E-mail ".
Even if users other than the owner were registered as members, repeat the registration starting from
here .
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							Preparing to Use Print from E-mailTo use this service to print a photo or document, you need to follow the procedure provided below and
register the printer.
Print the Printer Registration Page's URL and the PIN CodeFirst, print the printer registration page's URL and the PIN code.
Check that there is sufficient amount of ink in the printer, and then print using the printer's operation panel.1.
Check that the printer is connected to the network
Important
•
This product needs to be connected to a LAN with an Internet connection.
2.
From the operation panel of this printer, display the home window and select 
Setup  ->  Web service setup  -> Web service connection setup  -> Print from E-
mail setup  -> Register printer .
3.
Follow the instructions on the screen and print the printer registration URL and PIN code
Important
•
Do not turn off the power on the printer until the registration process is completed.
Access the printed URL and log in within 25 minutes.
•
If you canceled the registration before it is completed, repeat the procedure from printing the
registration information.
Access the Printed URL and Enter the Owner's E-mail Address and Other
Required Information
Next, enter the owner's e-mail address and other required information.
1.
Access the printed URL by using the browser on your smartphone, tablet, or computer,
and select  Log In
2.
In the use agreement window, select  Agree
Important
•
If you do not select Agree in the use agreement window, you will not able to register as the
printer owner.
3.
Enter the printer owner's e-mail address, and select  Next
124 
						

							Important•
An e-mail is sent with the required information for completing the registration to the e-mailaddress entered for the printer's owner.
•
If domain-specific reception is set, change the setting so that mail can be received from"[email protected]"
Note
•
The e-mail address of the printer owner cannot be changed once the printer owner is
registered.
To change the e-mail address, delete the registration of the registered printer, and re-register the printer owner by using the new e-mail address. In this case, all previously registered
information will be deleted.
•
The notification is sent automatically to the registered e-mail address when the printing or
service maintenance starts.
4.
In the  Printer Owner Registration  window, enter the information shown below, and click
Next
User Name Enter any name.
The name that you enter is displayed at login.
Important
•
The maximum number of characters that can be entered is 30.
Language
Select the language that you are using.
The language that you select is used in notification e-mails such as print start notices.
Time Zone
Refer to 
this section , and select the standard time of the city that is nearest to the region where you
live.
Date/Time Display Format Select the format of your choice.
The format that you select is applied to the date/time information in the screens and notification e-
mails of this service.
Daylight Saving Time
This setting is combined with the  Time Zone setting, and applied to the date/time information in the
screens and notification e-mails of this service. When you select  ON, 1 hour is added to the  Time Zone setting when the date/time information is
displayed.
5.
In the  Printer Registration  window, enter the Printer Name, and select Confirm
Enter any name that will allow you to identify the printer.
125 
						

							Important•
The maximum number of characters that can be entered is 30.
6.
In the Confirm Owner Registration  window, check the registration information, and
select  Register
A temporary password will be displayed.
Important
•
The temporary password that appears is not included in the notification e-mail. Be sure to write
down the temporary password before closing the screen.
Check if an E-mail Has Been Sent to the E-mail Address You Entered
A URL is notified to complete the registration to the e-mail address that for the registered printer's owner.
Access the URL in the E-mail and Complete the Printer Registration
1.
Access the URL provided in the e-mail
Important
•
You have to complete the registration within 30 minutes.
2.
Enter the registered e-mail address of the printer's owner, the temporary password, and
select  Log In
3.
Set a password of your choice, and select  Register
When the password setting process is completed, the printer's e-mail address and the service's URL
are displayed, and the printer's registration process is completed.
Important
•
When you enter the password, the following character restrictions apply.
•
Set a password that has 8 or more characters.
•
The characters that you can use are single-byte uppercase letters, single-byte lowercase
letters, and single-byte numbers.
•
In the password, combine all of the different types of characters that can be used.
•
The displayed printer's e-mail address and the URL of the login page are not sent. Be sure to
write down the printer's e-mail address and the URL of the login page before closing the screen.
126 
						

							Timezone List(UTC-12:00)International Date Line West(UTC-11:00)Midway Island(UTC-10:00)Hawaii(UTC-09:00)Alaska(UTC-08:00)Tijuana, Baja California, Pacific Time (US & Canada)(UTC-07:00)Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada)(UTC-06:00)Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada)(UTC-05:00)Indiana (East), Bogota, Lima, Quito, Eastern Time (US & Canada), Caracas(UTC-04:00)Asuncion, Santiago, Georgetown, La Paz, San Juan, Manaus, Atlantic Time (Canada), Newfoundland(UTC-03:00)Cayenne, Greenland, Buenos Aires, Brasilia, Montevideo(UTC-02:00)Mid-Atlantic(UTC-01:00)Azores, Cape Verde Is.(UTC+00:00)Casablanca, Dublin, Edinburgh, Lisbon, London, Monrovia, Reykjavik, Coordinated Universal Time(UTC+01:00)Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna, Sarajevo, Skopje, Warsaw, Zagreb, Brussels,
Copenhagen, Madrid, Paris, Belgrade, Bratislava, Budapest, Ljubljana, Prague, West Central Africa(UTC+02:00)Athens, Bucharest, Istanbul, Amman, Windhoek, Jerusalem, Cairo, Harare, Pretoria, Beirut, Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius, Minsk(UTC+03:00)Kuwait, Riyadh, Tbilisi, Nairobi, Baghdad, Moscow, St. Petersburg, Volgograd, Tehran(UTC+04:00)Abu Dhabi, Muscat, Yerevan, Baku, Port Louis, Kabul(UTC+05:00)Islamabad, Karachi, Ekaterinburg, Tashkent, Sri Jayawardenepura, Chennai, Kolkata, Mumbai, New
Delhi, Kathmandu(UTC+06:00)Astana, Dhaka, Almaty, Novosibirsk, Yangon (Rangoon)(UTC+07:00)Krasnoyarsk, Bangkok, Hanoi, Jakarta(UTC+08:00)Irkutsk, Ulaan Bataar, Kuala Lumpur, Singapore, Perth, Taipei, Beijing, Chongqing, Hong Kong, Urumqi(UTC+09:00)Seoul, Yakutsk, Osaka, Sapporo, Tokyo, Adelaide, Darwin(UTC+10:00)Vladivostok, Canberra, Melbourne, Sydney, Guam, Port Moresby, Brisbane, Hobart(UTC+11:00)Magadan, Solomon Is., New Caledonia(UTC+12:00)Auckland, Wellington, Fiji, Marshall Is., Petropavlovsk-Kamchatsky(UTC+13:00)Samoa, Nuku'alofa
127 
						

							Print Easily from a Smartphone or Tablet with MAXIFY Printing
Solutions
Use MAXIFY Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly.You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a
computer.
MAXIFY Printing Solutions can be downloaded from App Store and Google Play.128 
						

							Printing with Windows RTWhen you use Windows RT, printing is easy because you simply connect this printer to the network.
For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for
using this product from your computer, smartphone, or tablet device.
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify
detailed print settings, is downloaded automatically.
By using Canon Inkjet Print Utility, you can check the  Printer status and specify detailed print settings. (The
available functions will differ depending on your usage environment and connection method.)129 
						

							Overview of the Machine
Safety Guide
Safety Precautions
Regulatory and Safety Information
Main Components and Basic Operations
Main Components
About the Power Supply of the Machine
Using the Operation Panel
Entering Numbers, Letters, and Symbols
Loading Paper / Originals
Loading Paper
Loading Originals
Inserting the USB Flash Drive
Replacing an Ink Tank
Replacing an Ink Tank
Checking the Ink Status from Your Computer
Checking the Ink Status
Maintenance
When Printing Becomes Faint or Colors Are Incorrect
Performing Maintenance from a Computer
Cleaning the Machine
Changing the Machine Settings
Changing Machine Settings from Your Computer
Changing the Machine Settings Using the Operation Panel
Registering the Favorite Settings (Custom profiles)
Checking the Total Number of Uses of the Machine
Information about Network Connection
Useful Information about Network Connection
About Network Communication
Changing and Confirming Network Settings
Screens for Network Connection of IJ Network Tool
Other Screens of IJ Network Tool
Appendix for Network Communication
Tips for Ensuring Optimal Printing Quality
Useful Information about Ink
Key Points to Successful Printing
Be Sure to Check Paper Settings before Printing
Be Sure to Set Cassette Paper Information after Loading Paper
Canceling a Print Job
Key to Enjoying Consistent Printing Quality
Precautions for Safe Transport of the Machine
Legal Limitations on Use of Your Product and Use of Images
Specifications
130