Canon printer MAXIFY MB5020 User Manual
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Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
Important
•
There are character restrictions for the password, as shown below.
•
The password needs to be between 8 and 32 characters long, using single-byte
alphanumeric characters and symbols (!"#$%&'()*+,-./:;?@[\]^_`{|}~). (Alphabets are case-sensitive)
7.
Enter the User Name
Enter the name that identifies the user.
Important
•
The User Name entry field has the following character restrictions:
98](http://img.usermanuals.tech/thumb/14/1019/w64_printer-maxify-mb5020-1478274301_d-97.jpg "Page 98
Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
Important
•
There are character restrictions for the password, as shown below.
•
The password needs to be between 8 and 32 characters long, using single-byte
alphanumeric characters and symbols (!\"#$%&'()*+,-./:;?@[\]^_`{|}~). (Alphabets are case-sensitive)
7.
Enter the User Name
Enter the name that identifies the user.
Important
•
The User Name entry field has the following character restrictions:
98")
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•The user name needs to be between 1 and 20 characters long, using single-bytealphanumeric characters and symbols (!"#$%&'()*+,-./:;?@[\]^_`{|}~). (Alphabets are case-sensitive)8.
Set Time zone and select Next
Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Apply daylight saving time This appears only when there is a daylight saving time in the time zone that you selected.
Select whether or not to apply the daylight saving...](http://img.usermanuals.tech/thumb/14/1019/w64_printer-maxify-mb5020-1478274301_d-98.jpg "Page 99
•The user name needs to be between 1 and 20 characters long, using single-bytealphanumeric characters and symbols (!\"#$%&'()*+,-./:;?@[\]^_`{|}~). (Alphabets are case-sensitive)8.
Set Time zone and select Next
Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Apply daylight saving time This appears only when there is a daylight saving time in the time zone that you selected.
Select whether or not to apply the daylight saving...")
Troubleshooting Canon Inkjet Cloud Printing Center If an app cannot be installed If the registered app is not in the Apps list If the information is not updated when you press the Update button If you do not receive the registration e-mail If you cannot print Printing starts on its own even if you do not do anything If you are unable to log in correctly even after entering the correct password in iOS or Mac If an app cannot be installed Check the country or region where the printer was purchased. If the printer is taken outside the country or region where it was purchased, apps cannot be installed. If the registered app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center. If the display language is switched to a language that does not support an app, the app will not be displayed in the apps list but will continue to be registered. If you switch back to the target language of the app, it will be displayed in the apps list and you will be able to start, register, or unregister the app. If the information is not updated when you press the Update button Because the Properties screen requires network connection with this product, the information may not bereflected immediately. Please wait awhile, and then try updating the information again. If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center. On the printer's Home screen, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this service to delete the service registration. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. If you cannot print Check the following if you cannot print. • Check that the printer is connected to the Internet. • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet. • Check that no error message is displayed on the printer's LCD monitor. 101
• If printing does not start even after you wait awhile, go to the printer home screen and run Setup -> Web service inquiry . If printing does not start, run the inquiry several times. If the problem is not resolved, use the printer driver from your computer to perform the print job and check whether the data can be printed normally on the printer. If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual. Note • With a wireless LAN connection, after the printer is turned on, it may take several minutes before communication is possible. Check that your printer is connected to the wireless network, and wait a while before you start printing. • If the printer is not turned on or is not connected to the Internet, and consequently a print job is not processed within 24 hours after it was submitted, the print job is automatically canceled. If this happens, check the printer power and the Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. On the printer's Home screen, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this service to delete the service registration. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. If you are unable to log in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help. 102
What is a Security code?A Security code identifies the user when multiple other users are sharing the same printer. Important • If you do not set a Security code, another user may use your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer. 103
Printing with Google Cloud PrintThe printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print.1. Preparations for Printing with Google Cloud Print 2. Printing from Computer or Smartphone with Google Cloud Print Important • LAN connection with the printer and Internet connection are required to register the printer and to print with Google Cloud Print. Internet connection fees apply. • This function may not be available depending on the country or region you live in. 104
Preparations for Printing with Google Cloud PrintTo print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print. Access to Google Cloud Print with the web browser on the computer or the mobile device, then register the required information. * The screen above may change without prior notice. Registering the Printer with Google Cloud Print Register the printer with Google Cloud Print. If the firmware version is Ver. 2.010 or later, registration is possible from Google Chrome on your computer, smartphone, or tablet device. Registration Using Google Chrome For earlier versions, register the information from the printer. Registration from the Printer Important • For instructions on checking the firmware version and updating the firmware, refer to "Firmware Update ". • After you update the firmware, you must re-register the printer even if it was already registered. 105
•When you register a printer, the printer must be connected to the LAN and the LAN environment must be connected to the Internet. Note that the customer is responsible for all Internet connection fees.• When the printer owner changes, delete the printer registration from Google Cloud Print . Registration Using Google Chrome 1. Start the Google Chrome browser on your computer, smartphone, or tablet device. Then from (Chrome menu), select Sign in to Chrome..., and log in to your Google account 2. From (Chrome menu), select Settings 3. Click Show advanced settings... to display the information. Then for Google Cloud Print , select Manage 4. Select Add printers for the printer to be added 5. When the confirmation message for registering the printer appears, select OK Printer registration is complete. Registration from the Printer The authentication procedure using the web browser on the computer or the mobile device is required in the process of registering. Because the authentication URL is printed from printer when the authentication process is performed, prepare A4 size or Letter size or Legal size plain paper. 1. Make sure that the printer is turned on 2. From the Home screen, select Setup 3. Select Web service setup -> Connection setup -> Google Cloud Print setup -> Register with Google Cloud Print Note • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed. 4. When the confirmation screen to register the printer is displayed, select Yes 5. Select a display language on the print setting screen of Google Cloud Print The confirmation message to print the authentication URL is displayed. 6. Load A4 size or Letter size or Legal size plain paper, then select OK 106
The authentication URL is printed.7. Ensure that the authentication URL is printed, select Yes 8. Perform the authentication process using the web browser on the computer or the mobile device Access to the URL using the web browser on the computer or the mobile device and perform the authentication process following the on-screen instructions. Note • Perform the authentication process with your Google account which you have gotten in advance. 9. When the message that the registration is complete is displayed on the LCD of the printer, select OK When authentication process is complete properly, the registration items are displayed. When authentication process is complete, you can print the data with Google Cloud Print . When authentication process is not complete properly and the error message is displayed, select OK. When the confirmation message to print the authentication URL is displayed, print the authentication URL, then perform the authentication process on the computer again. Deleting the Printer from Google Cloud Print To change the printer owner or to re-register the printer, first delete the printer from Google Cloud Print byusing the respective procedure. Deletion from Google Chrome Deletion from the Printer Deletion from Google Chrome 1. Start the Google Chrome browser on your computer, smartphone, or tablet device. Then from (Chrome menu), select Sign in to Chrome..., and log in to your Google account 2. From (Chrome menu), select Settings 3. Click Show advanced settings... to display the information. Then for Google Cloud Print , select Manage 4. Select Delete for the printer to be deleted 5. When the confirmation message for deleting the printer appears, select OK 107
Deletion from the Printer1. Make sure that the printer is turned on 2. From the Home screen, select Setup 3. Select Web service setup -> Connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print 4. When the confirmation screen to delete the printer is displayed, select Yes 108
Printing from Computer or Smartphone with Google Cloud PrintWhen you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance. Sending the Print Data with Google Cloud Print1. Make sure that the printer is turned on Note • If you want to send the print data from an outside location, turn on the printer in advance. 2. Send print data from your smartphone, tablet, or computer The figure below is an example of when printing from the web browser corresponding with Google Cloud Print. The screen differs depending on the applications or services supporting Google Cloud Print. When the preparation for printing with Google Cloud Print is complete and when the printer is turnedon, the printer receives the print data and prints it automatically. Note • If the firmware version is Ver. 2.010 or later, you can select which printer to use. For the printing method, you can also select using the local network or using the cloud. • Depending on the communication status, it may take a while to print the print data or the printer may not receive the print data. • While printing with Google Cloud Print, the printing may be canceled depending on the printer's status, such as when the printer is being operated or an error has occurred. To resume printing, check the printer's status, then print with Google Cloud Print again. • For print settings: 109
•If you select the media type other than plain paper or if you select the paper size other than A4/Letter/B5/A5-size, the print data is printed in single-sided even when you select the duplex print setting. (* The paper size differs depending on the model of your printer. For information about the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print Properly with Automatic Duplex Printing" for your model.)• If you select plain paper as media type or if you select B5/A5/Legal-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data. • Depending on the device sending the print data, you may not select the print settings whensending the print data with Google Cloud Print. When you want to print from Google Cloud Print immediately When the printer cannot receive the print data, or you want to start printing immediately, you can check whether there is a print job on the Google Cloud Print and start printing manually. Follow the steps below. Important • Depending on your printer model, this function may not be available. 1. Make sure that the printer is turned on 2. From the Home screen, select Setup 3. Select Web service inquiry Note • If you have not registered the printer with Google Cloud Print, Web service inquiry is not displayed. Register the printer with Google Cloud Print . 4. Select Print from Google Cloud Print The confirmation screen to check is displayed. 5. Select Yes If there is the print data, the printer receives the print data and prints it. 110