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Canon printer MAXIFY MB5020 User Manual

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    							4.
    Pull out the paper slowly.
    Note
    •
    Do not touch the inner parts of the machine.
    •
    If you cannot pull the paper out, try the following.
    •
    Turn the machine off and turn it back on.
    The paper may be ejected automatically.
    •
    Pull out the paper output tray.
    It becomes easy to pull out the paper.
    5.
    Close the rear cover slowly.
    Close the rear cover then slide it to the right.
    Slide the rear cover so that the 
     mark on the rear cover aligns with the  mark on the machine.
    6.
    Reload the paper, and tap  OK on the touch screen of the machine.
    •
    If the paper is jammed while printing the faxes or the fax report in progress:
    After clearing the paper jam error and tapping  OK on the touch screen of the machine, the
    machine resumes printing from the page where the paper was jammed.
    •
    If the paper is jammed while printing from a computer or copying in progress:
    1041 
    						
    							After clearing the paper jam error and tapping OK on the touch screen of the machine, then the
    machine resumes printing from the next page where the paper was jammed.
    As the page where the paper was jammed is not printed, reprint if necessary.
    When the paper is jammed while duplex printing or duplex copying is in progress, it is possible
    that the printing or copying order is not as you expect if you resume printing after clearing the
    paper jam error. In this case, cancel printing and reprint from the beginning.
    When the paper is jammed while layout printing, 2 on 1 copying, or 4 on 1 copying is in
    progress, it is possible that some pages are not printed if you resume printing after clearing the
    paper jam error. In this case, cancel printing and reprint from the beginning.•
    If you turned off the machine while taking the appropriate action of the paper jam error:
    All print jobs in the queue are canceled. Reprint if necessary.
    Note
    •
    When reloading the paper, confirm that you are using the paper suited for printing and areloading it correctly.
    Align the paper guides with the both edges of the paper when you load paper.
    If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
    1042 
    						
    							2801Cause
    The document is jammed in the ADF.
    Action Remove the document following the procedure below.
    Important
    •
    The power cannot be turned off while the machine is sending or receiving a fax, or when the receivedfax or the unsent fax are stored in the machine's memory.
    Make sure that the machine has completed sending or receiving all the faxes before unplugging the
    power cord.
    If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
    •
    If the original remains in the ADF by pressing the Stop button while the machine is scanning
    the document:
    If you press the  Stop button during scanning then the document remained in the ADF, the message
    about the paper remained in the ADF appears on the touch screen. Tap  OK so that the remaining
    document is automatically fed out.
    •
    If the original is jammed in the ADF:
    Remove the document following the procedure below.
    1.
    If printing is in progress, press the  Stop button.
    2.
    Turn off the machine.
    3.
    If a multi-page document is loaded, remove any pages other than the jammed page from the
    ADF, then open the document feeder cover.
    4.
    Pull out the jammed document from the ADF.
    1043 
    						
    							5.
    Close the document feeder cover, then turn on the machine.When rescanning the document after clearing the error, rescan it from the first page.
    If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.
    Note
    •
    The document may not feed properly depending on the media type, or your environment, such aswhen the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity.
    If the document still jams, use the platen glass instead.
    •
    If the original is jammed in the ADF (from the paper feed side):
    If the document is jammed in the document output slot, close the document tray as shown in the
    figure below and pull out the document.
    When rescanning the document after clearing the error, rescan it from the first page.
    If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.
    1044 
    						
    							In Other CasesMake sure of the following:
    Check1  Are there any foreign objects around the paper output slot?
    Check2 Are the rear cover attached properly?
    Check3 Is the paper curled?
    Load the paper after correcting its curl.
    1045 
    						
    							1003Cause
    Possible causes include the following.•
    There is no paper in the cassette.
    •
    Paper is not loaded in the cassette properly.
    Action
    Take the corresponding actions below.
    •
    Load paper in the cassette.
    •
    Align the paper guides with the both edges of the paper when you load paper in the cassette.
    After carrying out the above measures, tap  OK on the touch screen to dismiss the error.
    Note
    •
    If you want to cancel printing, press the machine's  Stop button.
    1046 
    						
    							1200Cause
    The front cover is open.
    Action Close the front cover and wait for a while.Do not close it while you are replacing an ink tank.1047 
    						
    							1310Cause
    The size of paper may not be compatible with automatic duplex printing.
    Action
    The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the
    paper loaded in the machine is correct. Tapping  OK on the touch screen will eject the paper and restart
    printing from the front side of the next paper. The reverse side of the ejected sheet will not be printed.1048 
    						
    							1575Cause
    Ink cannot be correctly detected.
    Action If an ink tank becomes empty, replace it.
    An ink tank cannot be replaced until it becomes empty.
    Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.1049 
    						
    							1600Cause
    Ink may have run out.
    Action Replacing the ink tank is recommended.
    If printing is in progress and you want to continue printing, tap  OK on the machine with the ink tank
    installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The
    machine may be damaged if printing is continued under the ink out condition.
    Since the information contained in the fax may be lost if it is printed in this condition, the received fax will
    not be printed and will be stored in the machine's memory until the ink is replaced. You must manually
    print out faxes that were stored in the memory. You can change the setting so that the received fax is
    forcibly printed out instead of being stored in the memory, but all or part of the fax information may not be
    printed because of the ink out condition.
    Important
    •
    Do not remove an ink tank until a new one is prepared to be installed.
    •
    Once you remove an ink tank, the machine will not operate until a new one is installed.
    •
    Once you remove an ink tank, the machine will not operate even if the removed ink tank is just
    reinstalled.
    1050 
    						
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