Canon Maxify Mb5320 User Guide
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•At the time of purchase, ERROR TX REPORT is set to be printed only when a transmission error occurred. You can set the machine to print TX REPORT each time it sends a document, or disable printing of the report by selecting TX report in Auto print settings under FAX settings . You can also specify the print setting so that the first page of the fax is printed along with the report. Auto print settings Note • The first page of the fax is not printed in color transmission. • MULTI TRANSMISSION REPORT is printed after sequential broadcasting of a document. • If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT (there are some errors for which the cause is also printed). For details on the error number, see Errors When You Send a Fax . MULTI TRANSMISSION REPORTThis report is printed after sequential broadcasting of a document. Confirms whether the transmission to all the recipients has been completed successfully. The procedure to print and the error number is same as TX REPORT.RX REPORTThis report is printed after each fax reception.• At the time of purchase, the machine is set so that RX REPORT is not printed at all. You can set the machine to print RX REPORT each time it receives a document, or only when an error occurs by selecting RX report in Auto print settings under FAX settings . Auto print settings • If an error occurs when you receive a fax, the error number is printed on RX REPORT (there are some errors for which the cause is also printed). For details on the error number, see Errors When You Receive a Fax . MEMORY CLEAR REPORTLists the deleted faxes in the machine's memory if the faxes stored in the machine's memory are deleted by a power failure or unplugging the power cord. When the machine is turned on, The power cord has been unplugged and unsent/ received docs in memory have been lost. Load paper and tap [OK] to print a list of the lost docs. is displayed on the touch screen. MEMORY CLEAR REPORT is printed by tapping OK on the touch screen. Printing Report or List This section describes the procedure to print the report or the list manually. Print the following report or list manually. • ACTIVITY REPORT • Directory list (RECIPIENT TELEPHONE NUMBER LIST/GROUP DIAL TELEPHONE NO. LIST) • USER'S DATA LIST • MEMORY LIST • REJECTED NUMBER LIST 891
•CALLER HISTORY Note • CALLER HISTORY may not be supported depending on the country or region of purchase. 1. Make sure that the machine is turned on. 2. Load paper. 3. Flick the HOME screen, then tap FAX . Using the Operation Panel The Fax standby screen is displayed. 4. Tap Function list . The Function list screen is displayed. 5. Tap Print reports/lists . 6. Select a report or a list you want to print to start printing. • When you select Directory list: Select Recipient or Group dial . If you select Recipient, select whether to print RECIPIENT TELEPHONE NUMBER LIST in alphabetical order of the registered names. If you select Yes, the machine prints RECIPIENT TELEPHONE NUMBER LIST with the destination names in alphabetical order. If you select No, the machine prints RECIPIENT TELEPHONE NUMBER LIST with the registered entries in numerical order. If you select Group dial, the confirmation screen is displayed. Select Yes. The machine prints GROUP DIAL TELEPHONE NO. LIST. • When you select an item other than Directory list: Select Yes when the confirmation screen is displayed. The machine prints the selected report or list. Errors When You Send a Fax If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT or ACTIVITYREPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. No.CauseAction#001Document is jammed in the ADF.The document is jammed in the ADF. When the error is cleared, redo the operation.#003Document is too long.You attempted to send a document longer than 15.75 inches / 400 mm. 892
You cannot send a document longer than 15.75 inches / 400 mm from the ADF."#003" is also printed if it takes time to send a page. Divide the document or set the image quality (Fax resolution) to a lower setting, then resend it.#005No answer.The recipient's fax machine does not respond. Contact the recipient and have the recipient check that the telephone line isconnected correctly.#012No paper is in the recipient's fax machine.There is no paper in the recipient's fax machine. Contact the recipient and have the recipient load paper.#017No tone is detected.The machine could not detect the dial tone. Dial tone detect in Advanced FAX settings under FAX settings is set to ON. Set to OFF. Advanced FAX settings #018Line was busy.The fax/telephone number you dialed is busy. Try dialing again after waiting for a moment.#022Number is deleted.The fax/telephone number registered in the machine's directory is incorrect. Check the recipient's fax/telephone number, correct the fax/telephone number registered in the machine's directory, then send the document again. Changing Registered Information #037Memory is full.The machine could not send a fax because its memory is full. Delete contents in memory, then send a fax again. Document Stored in Machine's Memory #059Transmission has been canceled due to a fax information mismatch.Transmission has been canceled because the machine could not detect the recipient's fax machine information or the information did not match the dialed number. This message is displayed when Check RX FAX information in Security control under FAX settings is set to ON. For details, see Sending Faxes after Checking Information (Checking the Recipient's Information) . #085Try again in black & white transmission.The recipient's fax machine is not color-compatible. Resend the document in black & white.#099The Stop button was pressed during transmission.The Stop button was pressed to cancel transmission of the document. Resend it if necessary.#412The fax could not be sent from the computer.The fax could not be sent from the computer (Windows only). Ensure that the machine is connected with the computer correctly and redo operation.#995The unsent fax was deleted while automatic redialing.While automatic redialing, the unsent fax is stored in the machine's memory temporarily until the sending fax is complete. If a power failure occurs or you unplug the power cord before automatic redialing is complete, all faxes stored in the machine's memory are deleted and not sent. Resend the document. 893
Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY REPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows.No.CauseAction#003It takes too long to receive a page.Contact the sender and have the sender divide the fax or set the image quality (Fax resolution) to a lower setting and resend it.#005No answer.When receiving a fax manually, the machine could not detect the signals from the sender's fax machine. Contact the sender and have the sender resend it, or set the machine to receive the fax automatically.#037Memory is full.The machine could not receive a fax because its memory is full. Delete contents in memory, then ask the sender to resend the fax. See Document Stored in Machine's Memory . #046Reception has been rejected due to the specified fax rejection condition.Reception has been rejected because the fax matches the fax rejection condition specified by FAX reception reject in Security control under FAX settings . For details, see Rejecting Fax Reception . #099The Stop button was pressed during reception.The Stop button was pressed to cancel reception of the fax. Contact the sender and have the sender resend it if necessary.#995The received fax was deleted.The received fax was deleted before being saved to the USB flash drive, forwarded to the shared folder on the computer, or printed. Contact the sender and have the sender resend it if necessary. 894
Sending Faxes from a Computer Sending a FAX (Fax Driver) Basic Creating an Address Book (Fax Driver) Edit or Remove a Recipient from an Address Book (Fax Driver) Search for a Recipient in an Address Book (Fax Driver) Troubleshooting Problems Sending Faxes (Fax Driver) How to Open the Setting Screen of the Fax Driver General Notes (Fax Driver) 895
Sending a FAX (Fax Driver)You can send faxes using the fax driver from applications that support document printing. Note • Only black and white transmission is supported. 1. Make sure that the machine is turned on. 2. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 3. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name). 4. Click Print or OK . * Print dialog box in Notepad Note • Click Preferences or Properties in the Print dialog box to open the print settings dialog box of the fax driver in which you can set the paper size and print orientation. For details on how to open the print settings dialog box of the fax driver, see " How to Open the Setting Screen of the Fax Driver ." 5. Click Display Address Book... in Set Recipient in the Send FAX dialog box. 896
6. Select a recipient from Recipient Name in the Select Recipient from Address Book dialog box, then click Set as Recipient. The selected recipient is reflected in Recipient in the Send FAX dialog box. Important • You cannot specify a recipient if there is no recipient registered in the address book. Register the recipient in the address book and reopen the address book. For details on how to register recipients in the address book, see " Creating an Address Book (Fax Driver) ." • If the recipient's fax/telephone number is entered incorrectly or the registered fax/telephone number is incorrect, the fax may be sent to an unexpected recipient. When sending an important fax, it is recommended that you send it after confirming the entered information and recipient's status. Note • You can also specify Recipient by entering the Recipient Name and Fax Number in Direct Entry in the Send FAX dialog box and then clicking Set as Recipient. • For details on valid characters, see "General Notes (Fax Driver) ." • You can send faxes even if only the Fax Number is entered. 897
•You can register the recipient you entered to the address book by clicking Add to Address Book... . For details on how to register recipients in the address book, see " Creating an Address Book (Fax Driver) ." • Add the outside line access number before the fax number as needed. (Example: When the outside line access number is "0" and the fax number is "XXX-XXXX", enter "0XXX-XXXX".) 7. Click Send Now . When a confirmation message is displayed, click OK. Important • If you cannot send a fax due to line failure, etc., see "Troubleshooting Problems Sending Faxes (Fax Driver) ." Canceling Transmission If you click Send Now in the Send FAX dialog box, the printer icon is displayed in the taskbar. Double- click this icon to display the list of fax jobs awaiting transmission or being sent. Right-clicking a job and selecting Cancel stops transmission. 898
Creating an Address Book (Fax Driver)By using the address book, you can send a fax by simply specifying a recipient from it. You can register the recipient's name, fax number and other information in the address book. Registering a recipient (WAB contact) in the address book You can register an individual recipient (Contact) in the address book.1. Open the print settings dialog box of the fax driver. 2. Click Address Book... in the displayed dialog box. Note • In Windows XP, when you open the address book for the first time, the Setup Windows Address Book dialog box will be displayed. Refer to " Setup when Opening the Address Book for the First Time (Windows XP)" for details. • In Windows 8.1/Windows 8/Windows 7/Windows Vista, you can register an individual recipient (Contact) in the address book folder (Windows Contacts) as an address book file (.contact file) which can be used in multiple applications. However, you cannot change the address book you use, as only one address book can be created per user. Follow the steps below to open Windows Contacts. • Windows 8.1/Windows 8: Select the Search charm, then search for "Contacts". • Windows 7/Windows Vista: Select XXXX (user name) from the Start menu, then double-click Contacts. 3. In the Address Book dialog box, click New. 899
4. Select Contact in the New Entry dialog box, then click OK. Note • For faxing, you can only specify the Contact (one recipient). You cannot specify a Distribution List . 5. Enter the First, Middle , and Last of the contact in the Name and E-mail tab (Name tab when using Windows XP) on the Properties dialog box. The recipient's name will be printed at the top of the fax received by the recipient. 900