Canon Maxify Mb5320 User Guide
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2700Cause Possible causes include the following.• Some errors occurred while copying and a certain time passed. • Document is remained in the ADF. • Some errors occurred while scanning and the document is remained in the ADF. Action Take the corresponding actions below. • When you copy, tap OK on the touch screen to dismiss the error, and try to copy again. • When the document is remained in the ADF, tap OK on the touch screen to feed out the document. • When you scan, press the Stop button to cancel the scanning, and try to scan again. 1091
2802Cause No document in the ADF. Action Tap OK on the touch screen to resolve the error, then operate again after loading documents.1092
2803Cause The document is too long or is jammed in the ADF. Action Tap OK on the touch screen to dismiss the error. Then make sure that the document you are loading meets the machine's requirements before redoing the operation. If the document is jammed, remove the jammed document following the procedure below.• If the original is jammed in the ADF: Remove the document following the procedure below. 1. If printing is in progress, press the Stop button. 2. Turn off the machine. 3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the document feeder cover. 4. Pull out the jammed document from the ADF. 5. Close the document feeder cover, then turn on the machine. 1093
When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center. Note • The document may not feed properly depending on the media type, or your environment, such aswhen the temperature and humidity are either too high or too low. In this case, reduce the number of document pages to approximately half of the loading capacity. If the document still jams, use the platen glass instead. • If the original is jammed in the ADF (from the paper feed side): If the document is jammed in the document output slot, close the document tray as shown in the figure below and pull out the document. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center. 1094
2805Cause The document cover is open. Action Close the document cover, then tap OK on the touch screen of the machine.1095
4100Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.1096
4103Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button to cancel printing. Then change the print settings and print again.1097
4104Cause The paper size or the media type that cannot be fed from the cassette 2 is specified. Action Press the machine's Stop button to cancel printing. Specify the paper size setting to A4, Letter, or Legal and specify the media type setting to Plain Paper. Then print again. Note • If you will not change the paper size setting or the media type setting, select the cassette 1 as the paper source. If this is the case, register the cassette 1 paper information properly. 1098
5011Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted. 1099
5012Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted. 1100