Canon Maxify Mb5020 User Guide
Have a look at the manual Canon Maxify Mb5020 User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1335 Canon manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
2.Right-click the Canon XXX series FAX icon (where "XXX" is the model name) and select Printing Preferences... . Opening the Properties Dialog Box of the Fax Driver from the Fax/Printer Icon• Windows 8.1/Windows 8: 1. Click the Settings charm > Control Panel > Hardware and Sound > Devices and Printers . 2. Right-click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printer Properties , then Canon XXX series FAX . (Where "XXX" is the model name.) • Windows 7: 1. From the Start menu, select Control Panel > Hardware and Sound > Devices and Printers . 2. Right-click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printer Properties , then Canon XXX series FAX . (Where "XXX" is the model name.) • Windows Vista: 1. From the Start menu, select Control Panel > Hardware and Sound > Printers . 2. Right-click the Canon XXX series FAX icon (where "XXX" is the model name) and select Properties . • Windows XP: 1. From the Start menu, select Control Panel > Printers and Other Hardware > Printers and Faxes . 2. Right-click the Canon XXX series FAX icon (where "XXX" is the model name) and select Properties . 891
Edit or Remove a Recipient from an Address Book (Fax Driver)You can change the recipients' names, fax numbers and other information, or delete recipients registered in the address book. Editing Recipients in an address book1. Open the print settings dialog box of the fax driver. 2. Click Address Book... in the displayed dialog box. 3. Select the recipient you want to edit from the Address Book dialog box, then click Properties... . 4. Change information as needed on the Properties dialog box, then click OK. 892
Removing Recipients from an address book 1. Open the print settings dialog box of the fax driver. 2. Click Address Book... in the displayed dialog box. 3. Select the recipient you want to delete from the Address Book dialog box, then click Delete . 893
4. When a confirmation message is displayed, click Yes. 894
Search for a Recipient in an Address Book (Fax Driver)You can search for recipients registered in the address book by name.1. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 2. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name). 3. Click Print or OK . * Print dialog box in Notepad 4. Click Display Address Book... in Set Recipient in the Send FAX dialog box. 5. Enter the name of the recipient you want to search for in Search by Recipient in the Select Recipient from Address Book dialog box. 895
If the entered name is found, the recipient will be displayed in the contact list with its name selected.While the name is selected, click Set as Recipient to enter it as the recipient. Important • You cannot search by criteria other than name. 896
Troubleshooting Problems Sending Faxes (Fax Driver) Check 1 Is the power turned on? You cannot send faxes if the power is turned off. Press the ON button to turn the power on. If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit), reconnecting it turns on the power. If you disconnected the power cord after pressing the ON button to turn off the power (no buttons on the operation panel are lit), reconnect it, then press the ON button to turn on the power. If the power was turned off due to power failure, etc., the power is automatically turned on when the power failure is resolved. Important • Confirm that all lamps on the operation panel are off before unplugging the power cord, then unplug the power cord. If a power failure occurs or you unplug the power cord, all faxes stored in the machine's memory are deleted. Note • If the faxes stored in the machine's memory are deleted by a power failure or unplugging the power cord, the list of the faxes deleted from the machine's memory will be printed after turning the machine on. Check 2 Is a document being sent from memory or a fax being received into memory? When the message for the transmission/reception is displayed on the machine's LCD (Liquid Crystal Display) monitor, a fax is being sent from/received into machine's memory. Wait until the transmission/reception is complete. Check 3 Is the telephone line type set correctly? Check the telephone line type setting and change it as necessary. Check 4 Is Dial tone detect set to ON? Resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Advanced FAX settings under FAX settings . Check 5 Is the recipient's fax number correct? Check the recipient's fax number, then send the document again. Sending a FAX (Fax Driver) Note • For details on how to change the recipients registered in the address book, see "Edit or Remove a Recipient from an Address Book (Fax Driver) ." Check 6 Does an error occur during transmission? Check if a message is displayed in the computer screen. If displayed, check the message, then resolve the error. 897
Check 7 Does a printer error occur? Check if a message is displayed on the LCD monitor. If a support code is displayed, see "Support Code List" for your model from Home of the Online Manual. If no support code is displayed, see "A Message Is Displayed" for your model from Home of the Online Manual. If you are in a hurry, press the Stop button to close the message, then send the fax. Check 8 Is the telephone line connected correctly? Reconnect the telephone line cable to the telephone line jack. If the telephone line is connected correctly, then there is a problem with your telephone line. Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter. 898
General Notes (Fax Driver)This fax driver is subject to the following restrictions. Keep the following points in mind when using the faxdriver.• The fax driver may not work correctly when sending a Microsoft Excel 2002 document as a fax with theAllow A4/Letter Paper Resizing option checked in Microsoft Excel 2002. Follow the instructions below to solve the problem: 1. Click Options... from the Tools menu. 2. Uncheck the Allow A4/Letter Paper Resizing option on the International tab. • When using a network compatible printer, you cannot send faxes from multiple computers at the same time. If you try to send a fax from a computer while a fax is being sent from another computer, a message appears and your fax cannot be sent. Make sure that a fax is not being sent from another computer. • If you assign the fax driver to the Bluetooth port, you cannot send a fax from the computer. • You can use the following characters for Fax Number: CharacterExplanation0 - 9 * #For use in telephone and fax numbers., pTo place a pause between numbers.PTo place a pause at the end of a sequence of numbers.TNumbers after the T will be sent as a tone signal.+ - ( ), spaceTo make the number easier to read. You cannot insert a space at the front of a number. *You cannot use ".", "R", "M", or "E". • You can enter the following number of characters in Recipient Name and Fax Number . Recipient Name : Up to 16 characters Fax Number : Up to 60 characters * The number of characters you can enter differs in some regions. • The fax driver does not work correctly if you uncheck the Enable printer pooling option on the Ports tab of the Canon XXX series FAX Properties dialog box (where "XXX" is the model name). Check that the option is checked. For details on how to open the Canon XXX series FAX Properties dialog box, see " Opening the Properties Dialog Box of the Fax Driver from the Fax/Printer Icon ." 899
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem 900