Canon Maxify Mb5020 User Guide
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4100Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.1071
4103Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button to cancel printing. Then change the print settings and print again.1072
5011Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted. 1073
5012Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted. 1074
5040Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted. 1075
5100Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following.• Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center. Important • When you clear the jammed paper or protective material that is preventing the print head holder from moving, be careful not to touch the clear film (A) or the white belt (B). If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged. • If you unplug the power cord, all the faxes stored in the machine's memory are deleted. 1076
5102Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following.• Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center. Important • When you clear the jammed paper or protective material that is preventing the print head holder from moving, be careful not to touch the clear film (A) or the white belt (B). If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged. • If you unplug the power cord, all the faxes stored in the machine's memory are deleted. 1077
5103Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following.• Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center. Important • When you clear the jammed paper or protective material that is preventing the print head holder from moving, be careful not to touch the clear film (A) or the white belt (B). If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged. • If you unplug the power cord, all the faxes stored in the machine's memory are deleted. 1078
5104Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following.• Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center. Important • When you clear the jammed paper or protective material that is preventing the print head holder from moving, be careful not to touch the clear film (A) or the white belt (B). If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged. • If you unplug the power cord, all the faxes stored in the machine's memory are deleted. 1079
5105Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following.• Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center. Important • When you clear the jammed paper or protective material that is preventing the print head holder from moving, be careful not to touch the clear film (A) or the white belt (B). If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged. • If you unplug the power cord, all the faxes stored in the machine's memory are deleted. 1080