Canon Maxify Mb5020 User Guide
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When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning.3. Execute deep cleaning Make sure that the printer is on and then click Execute. Click OK when the confirmation message appears. Print head deep cleaning starts. 4. Complete deep cleaning The Nozzle Check dialog box opens after the confirmation message. 5. Check the results To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel. Important • Deep Cleaning consumes a larger amount of ink than Cleaning. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. Note • If there is no sign of improvement after Deep Cleaning, turn off the printer, wait 24 hours, and then perform Deep Cleaning again. If there is still no sign of improvement, the ink may have run out or the print head may be worn. For details on the remedial action to be taken, see " Ink Is Not Ejected ." Related Topic Use Your Computer to Print a Nozzle Check Pattern 221
Aligning the Print Head Position from Your ComputerPrint head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment . The procedure for performing automatic print head alignment is as follows: Print Head Alignment 1. Open the printer driver setup window 2. Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette. Note • The number of sheets to be used differs when you select the manual head alignment. • If the cassette paper information registered on the printer is not set to A4 size and plain paper, an error may occur. For instructions on what to do if an error occurs, see " Paper setting for Printing ." For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size) 4. Execute head alignment Make sure that the printer is on and click Align Print Head. Follow the instruction in the message. Important • Do not open the operation panel while printing is in progress. Note • Wait until printing ends before performing other operations. Printing takes about 3 to 4 minutes to complete. Note • To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value . 222
Aligning the Print Head Position Manually from Your ComputerPrint head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment. The procedure for performing manual print head alignment is as follows: Print Head Alignment 1. Open the printer driver setup window 2. Click Custom Settings on the Maintenance tab The Custom Settings dialog box opens. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. If this happens, click OK to display the most recent settings specified on your computer. 3. Switch head alignment to manual Check the Align heads manually check box. 4. Apply the settings Click OK and when the confirmation message appears, click OK. 5. Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens. 6. Load paper in the printer Load two sheets of A4 size or Letter size plain paper into the cassette. Note • If the cassette paper information registered on the printer is not set to A4 size and plain paper, an error may occur. For instructions on what to do if an error occurs, see " Paper setting for Printing ." For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size) 7. Execute head alignment 223
Make sure that the printer is on and click Align Print Head. Follow the instruction in the message. Important • Do not open the operation panel while printing is in progress. 8. Check the printed pattern Enter the numbers of the patterns with the least noticeable streaks in the associated boxes. Even if the patterns with the least noticeable streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes. When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 9. Confirm the displayed message and click OK The second pattern is printed. Important • Do not open the operation panel while printing is in progress. 10. Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes or streaks in the associated boxes. Even if the patterns with the least noticeable stripes or streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes. 224
When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks Note • To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value . 225
Use Your Computer to Print a Nozzle Check PatternThe nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Open the printer driver setup window 2. Click Nozzle Check on the Maintenance tab The Nozzle Check dialog box opens. Click Initial Check Items to display the items that you need to check before printing the nozzle check pattern. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette. Note • If the cassette paper information registered on the printer is not set to A4 size and plain paper, an error may occur. For instructions on what to do if an error occurs, see " Paper setting for Printing ." For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size) 4. Print a nozzle check pattern Make sure that the printer is on and click Print Check Pattern. Printing of the nozzle check pattern begins. Click OK when the confirmation message appears. The Pattern Check dialog box opens. 5. Check the print result Check the print result. When the print result is normal, click Exit. If the print result is smudged or if there are any unprinted sections, click Cleaning to clean the print head. Related Topic Cleaning the Print Heads from Your Computer 226
Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Pad in the Cassette 227
Cleaning the Exterior of the MachineBe sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently.Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsentfaxes are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before unplugging the power cord. • The machine cannot send or receive faxes when the power is turned off. • If the power cord is unplugged, all documents stored in the machine's memory will be lost. Send or print a necessary document, or save it on a USB flash drive before unplugging the power cord. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results. • Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to cleanthe machine, as this may cause a malfunction or damage the surface of the machine. • When cleaning the touch screen, be sure to use a soft cloth, such as eyeglasses cleaning cloth, to wipe off dirt on the surface. Do not apply excessive pressure. Never use cleaners containing organic solvents to wipe the touch screen. 228
Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsentfaxes are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before unplugging the power cord. • The machine cannot send or receive faxes when the power is turned off. • If the power cord is unplugged, all documents stored in the machine's memory will be lost. Send or print a necessary document, or save it on a USB flash drive before unplugging the power cord. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results. • Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to cleanthe machine, as this may cause a malfunction or damage the surface of the machine. With a soft, clean, lint-free and dry cloth, wipe the platen glass (A), the inner side of the document cover (white sheet) (B), the glass of the ADF (Auto Document Feeder) (C), and the inner side of the ADF (white area) (D) gently. Make sure not to leave any residue, especially on the glass surfaces. Important • The inner side of the document cover (white sheet) (B) is easily damaged, so wipe it gently. • Glue, ink, correction fluid, or other substances on the ADF glass (C in the above figure) will cause black streaks on scanned images. If there is any on the glass, gently wipe it off. 229
Cleaning the ADF (Auto Document Feeder)Be sure to use a soft, clean, lint-free and dry cloth to clean the ADF (Auto Document Feeder). Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsentfaxes are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before unplugging the power cord. • The machine cannot send or receive faxes when the power is turned off. • If the power cord is unplugged, all documents stored in the machine's memory will be lost. Send or print a necessary document, or save it on a USB flash drive before unplugging the power cord. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results. • Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to cleanthe machine, as this may cause a malfunction or damage the surface of the machine. 1. Open the document tray. 2. Open the document feeder cover. 3. With the clean cloth, wipe off any paper dust from the inside of the document feeder cover (A). 230