Vodavi Starplus Dhs/dhs-e Technical Manual

							6-12Program Mode Entry
Figure 6-4: Database Programming Functions—Restriction and System Application
5. Restriction[show][hold]
COS 0: Y
back next chg
COS 1: N
back next chg
CO Call Discr
back next showDGT Interval ###
bksp show chg
0    
back next chg
     9
back next chg
Day Allowed
back next chg
Nite Allowed
back next chg
[show][hold]
[hold]
Group Member xx(xx)
(Repeats 24 times)
back next chg
6. System Application[show][hold]
Station Hunt Groups
back next showEnter Hunt Groups: #
bksp show chg
Group Type
back next chg
Group Member
back next show
Ring Assignment
back next show
[show][hold][show][hold]
[show][hold]CO Line 1: N
(Thru CO Line 12: N)
back next chg 
						

							Station Programming6-13
Station Programming
If the system is in the programming mode, continue using the [back] and [next] Soft 
Buttons to scroll to the desired programming field. If starting to program here, enter the 
programming mode. 
Refer to “Program Mode Entry”. Also refer to Table 6-1: Database Programming Table for 
the complete list of programmable features and their default values.
System Type 
The system may be programmed for compliance to the appropriate CO line access 
functionality corresponding to the FCC registration number provided to the servicing 
telephone company. When the MF registration number is used, CO lines may be accessed 
by any system means (direct CO line button access or Pooled CO line access). This type of 
operation is referred to as PBX operation. When the KF registration number is used, CO 
lines may only be accessed by a direct button assignment. That is, no Pooled CO line 
access function will operate when this mode is selected. Single Line Telephones must use 
specific CO line access codes when dialing out. This type of operation is referred to as KEY 
operation. Local tariffs vary from one vendor to another, specific rules concerning CO 
Line access should be derived from the serving telephone company. Check with your 
telephone company provider for more details.
Default
The DHS/DHS-E System Type is set for KEY, and can be toggled from KEY/PBX.
Station Parameters
When the SHOW STATION prompt is displayed, the programmer should enter the two-
digit or three-digit Station number on the dial pad. Once entered, the center Soft Button 
[show] is pressed to enter into Station Programming Parameters for that station number. 
Default
The DHS station range is from 10-81, and the DHS-E station range is from 100-195.
Day Class of Service (COS)
Each station may be assigned one Class Of Service (COS) for the Day system mode of 
operation. This COS is directly referenced in the Restriction, CO Line Call Discrimination, 
Digit Interval Table programming. COS also dictates which stations will be given the 
privilege of Overriding DND and joining an existing CO line conversation via the Privacy 
The moment the [chg] button is pressed and the value displayed, that operation becomes 
functional. This is true for any field where the [chg] button selects from the available data 
field values. In other areas of programming where data is entered from the dial key pad, the 
[save] Soft Button must be pressed to save that entered data. 
						

							6-14Station Programming
Release feature. COS 0 is considered the highest level where COS 7 is the lowest. COS also 
dictates the stations ability to use System Speed Dial.
Default
DHS/DHS-E station Day Class of Service is set to [0], and the range is 0-7.
Related Programming
Refer to “Privacy Release”, “CO Call Discrimination”, and “System Speed Dialing”.
Night COS
Night COS specifically allows the programmer to assign a different mode of operation to 
any station for System Night Mode operation.
Default
DHS/DHS-E Station Night Class of Service is set to [0], and the range is from 0-7.
Related Programming
Refer to “Privacy Release”, “CO Call Discrimination”, and “System Speed Dialing”.
CO Line Assign
CO Line Assignment allows complete flexibility of CO line access privileges. Each station 
in the system may be programmed to be allowed or denied access of any of the CO lines.
Default
All stations have access to CO Lines Y (YES). The DHS CO range is from 1-12 (Y/N), and the 
DHS-E CO range is from 700-717 (Y/N).
Receive Assign
Receive Assignment allows flexibility of CO line incoming signaling. Stations in the 
system may be programmed to follow CO line ringing condition of any of the CO lines. 
This is not a ring assignment; rather a means of restricting certain stations from accessing 
CO lines that are ringing. When set to Y the station CO line button (if programmed on the 
telephone) will flash incoming ring flash while calls come into the system on that CO line.
Default
All DHS stations have access to incoming ringing CO Lines 1-12 (Y), and DHS-E has access 
to CO Lines 700-705 (Y). The DHS CO range is from 1-12 (Y/N), and the DHS-E CO range is 
from 700-717.
Ring Assign
Ring Assignment allows flexibility of CO line Incoming Ring Signaling. Each station may 
be programmed to ring on any of the CO lines. Programming for each CO line may be 
configured to ring at any station for the associated mode of system operation:
Day, Night, Both (Day and Night), or None (no ringing) 
						

							Station Programming6-15
 
Default
DHS CO Lines (1-12) DAY ring for Station 10 only, all others are NONE, and DHS-E CO Lines 
(700-705) BOTH ring for Station 100 only, all others are NONE. DHS CO range is 1-12 (D/N/
B/NONE). DHS-E CO range is 700-717 (D/N/B/NONE).
Account Code Forced
Any station in the system may be forced to use an Account Code when outgoing calls are 
made. When this parameter is set to Y there must also be valid account codes 
programmed into the Account Code Table. The Account Code entered at a station that is 
Account Code - Forced will be verified against the table for a match. If a match is found 
the outgoing call attempt is allowed, if not the call attempt is denied.
Default
DHS/DHS-E Account Code Forced is set to N (NO) for all stations.
Related Programming
Refer to Table 4-1: Feature Access Codes.
Station Groups
Stations may be assigned to one of eight available Station Groups. Station Groups dictate 
what station page group and pick up group to which the station belongs.
Default
All DHS/DHS-E stations are assigned to Station Group 1, and the Station Group range is 
from 1-8.
Wa r n i n g  To n e
Warning Tone may be applied to any station where outgoing call length is to be limited. 
When set to Y this station will receive a warning tone over the connected voice path 
when the Warning Time (refer to Call Handling Configuration) has expired. Once engaged, 
the tone will be heard every 10 sec until the CO line call is terminated.
Default
DHS/DHS-E Warning Tone is set to N (NO) for all stations.
Related Programming
Refer to “Warning Time”, in the Call Handling Configuration section of this Chapter.
Receive Assignment must also be set to Y for a station to answer a ringing CO. 
						

							6-16Station Programming
Drop Time-Out
Similar to Warning Tone above, Drop Time-Out may be applied to any station where 
outgoing call length is to be restricted. When set to Y this station will receive a warning 
tone over the connected voice path when the Warning Time (refer to Call Handling 
Configuration) has expired, and 10 sec later the current call will be terminated.
Default
DHS/DHS-E Drop Time-Out is set to N (NO) for all stations.
Related Programming
Refer to “Warning Time” in the Call Handling Configuration section of this Chapter.
Station Position
Station numbering can be changed for any Station Port between the system allowable 
range. If the current assigned station number is not desired or must be changed, the 
programmer may select any of the available station directory numbers to reassign this 
port.
Default
For DHS ports (1-24) the B1 channel is 10-33, and the B2 channel is 58-81. For DHS-E ports 
(1-48) the B1 channel is 100-147, and the B2 channel is 148-195. The DHS range is from 
10-81, and the DHS-E range is from 100-195.
Voice Mail Port
Single Line Telephone ports that are to be used for connection to a Voice Mail system 
must be assigned type VM to provide longer DTMF tones. This identifies the port to the 
system software for special handling. 
Default
DHS/DHS-E Single Line Telephone ports are set to N (NO), not assigned as a VM port.
DSS Owner
When programming a DSS owner, enter programming mode for the station where the 
DSS console resides. Then specify the key telephone station that will serve as its owner.
Default
The DHS station range is from 10-81, and the DHS-E station range is from 100-195. 
						

							CO Line Configuration6-17
CO Line Configuration
If the system is in the programming mode, continue using the [back] and [next] Soft 
Buttons to scroll to the desired programming field. If starting to program here, enter the 
programming mode. 
Refer to Program Mode Entry. Also, refer to Table 6-1: Database Programming Table for the 
complete list of programmable features and their default values.
CO Line Parameters
This section allows the programming of various CO Line Attributes so that the system 
may be customized to meet the clients needs.
Default
The DHS CO range is from 01-12, and the DHS-E CO range is from 700-717.
Dialing Type Selection
Dialing type is a selection of either Tone (DTMF) dialing or Pulse (Rotary) dialing.
Default
The DHS/DHS-E Dialing Type is set for Tone (DTMF) Dialing, and can be toggled from 
Tone /Pulse.
Call Abandon
Call Abandon is a CO line setting that monitors the CO line for distant party hang up. 
When set to Y the DHS/DHS-E will monitor that CO line throughout the call duration for 
interruption in loop current. When an interruption occurs that is at least as long as the 
programmed Call Abandon Time, the system recognizes that interruption as distant party 
disconnect and forces the CO line on-hook.
Default
DHS/DHS-E Call Abandon is set to Y for all CO Lines, and can be toggled from Y/N.
The moment the [chg] button is pressed and the value displayed, that operation becomes 
functional (this is true for any database field where the [chg] button selects from the 
available data field values). In other areas of programming where data is entered from the 
dial pad, the [save] Soft Button must be pressed to save that entered data.
This feature is especially useful with Voice Mail operation because the system will send 
disconnect digits to a VM port when loop current interruption is detected. 
						

							6-18CO Line Configuration
CO Line Type Assignment
A CO Line Type is selected to identify specific CO lines. Type CO designates a typical CO 
line connection. Type PBX designates a CO line position that is connected to a PBX line 
(an extension off of another telephone system). This designation will cause system 
software to search the PBX code entry of digits dialed on a line marked PBX so that toll 
restriction may be applied following the PBX code. In addition, Last Number Redial, Auto 
Busy Redial and the Saved Dialed Number features will reference the programmed PBX 
code to insert a Pause between the PBX code and the remaining dialed digits.
A third CO Line Type OPN is made available so that the programmer can mark CO line 
positions equipped in the system but not connected to any telephone company CO line 
facility. This instructs the system software to bypass this CO line for any automatic or 
pooled (group) access of CO lines. 
Default
DHS/DHS-E CO Line Type Assignment is set for CO, and can be changed to type PBX/OPN/
CO.
Loud Bell Control
When set to Y the Loud Bell Contact will operate ring cadenced closure while this CO line 
is ringing. The ring cadence of the Loud Bell contact follows the Ring Scheme 
programmed in Resource. 
Default
The DHS/DHS-E Loud Bell Contact is set to Y (YES), and can be toggled from Y/N.
Related Programming
Refer to “Ring Scheme” in the Resource Configuration section of this Chapter.
CO Line Group Assignment
There are four CO line group assignments that may be assigned to CO lines. Grouping is 
usually done to segment CO lines into group types (i.e., CO, PBX, WATS, FX, etc.). CO line 
grouping allows system users to dial access to a particular CO line type by group access 
codes.
When CO line groups are accessed the higher number idle CO line is selected as the first 
choice. For example, if CO lines (4-6) are in the group dialed for access the group is 
searched for an idle CO line from CO line 6, then CO line 5, etc.
Default
The DHS/DHS-E CO Line Group Assignment is Group 1, and the available Group range is 
from 1-4. 
						

							CO Line Configuration6-19
Private To
Private To is a programming time saver. This parameter allows the programmer to assign 
a specific CO to one station for their personal exclusive use. This setting over-rides CO 
Line Assignment programming. When a station is assigned as the Private To station of a 
CO line, that station exclusively receives ringing and access privileges to that CO line.
Default
The DHS/DHS-E Private To is Empty (not assigned to any stations). The DHS Station range 
is from 10-81, and the DHS-E Station range is from 100-195.
Toll Override
Any CO line may be marked Toll Override Y. When set to Y a restricted station may access 
that CO line and dial out.
Default
The DHS/DHS-E Toll Override is marked N (NO).
Distinct Tone 
Distinctive Tones can be used to identify a particular CO line while ringing. There are five 
distinctive tones that can be programmed. The default setting 0 indicates that there is no 
distinct tone programmed. CO distinctive tone settings override station distinctive 
ringing.
Default
The DHS/DHS-E has no Distinctive Tone programmed, and the Distinctive Tone setting is 
programmable from 0/1/2/3/4.
ICLID Port
When Incoming Caller ID is provided by the servicing telephone company, the caller data 
may be retrieved at the CO line interface and delivered to the Starplus DHS/DHS-E KSU via 
an external Caller ID device connected to the Option Module ICLID/PC Programming 
RS232 port. This external (optional) device must be configured in the DHS/DHS-E to 
associate the line circuit number from the unit to the DHS/DHS-E line position to be used 
with the caller ID line. Each DHS/DHS-E CO line circuit that is to be used with telephone 
company caller ID must be programmed with an associated ICLID device port number. 
The default value 0 indicates that no caller ID will be received on this CO line.
Default
The DHS CO Lines (1-12), and DHS-E CO Lines (700-717) are set for [0] not associated with 
an ICLID Port number.
Related Programming
Refer to “Wait (ICLID)” and “RMT X_RATE”.
Wait_ICLID time in Call Handling must also be programmed to allow the DHS/DHS-E 
systems to collect the caller ID data before ringing any system telephones. In addition, ICLID 
requires Telephone Company service and an (SP7081-00) ICLID Cable.
ICLID use on the 
DHS requires the Option Module. 
						

							6-20Call Handling Configuration
Call Handling Configuration
If the system is in the programming mode, continue using the [back] and [next] Soft 
Buttons to scroll to the desired programming field. If starting to program here, enter the 
programming mode. 
Refer to “Program Mode Entry”. Also, refer to Table 6-1: Database Programming Table for 
the complete list of programmable features and their default values.
Privacy Release
Privacy Release is a system wide setting that affects how the privacy feature functions at 
stations busy on CO line conversations. When set to Y the Privacy feature is effectively 
removed for stations with a lower level COS when a station with a higher or equal COS 
wants to join the CO line conversation in-progress. To join a CO line conversation in-
progress a station with higher or equal COS simply presses the busy CO line button. Refer 
to the description under Day Class for more details on rules of joining calls in progress. 
When set to N, no station will be able to join an existing CO line conversation by simply 
pressing the busy CO line button. 
Privacy Release will only function by pressing a CO line button. Group access (Pool) 
buttons cannot be used to invoke Privacy Release.
Default
The DHS/DHS-E Privacy Release is set to N (NO), and can be toggled Y/N.
Related Programming
Refer to “Day Class of Service (COS)” in the Restriction Configuration section of this 
Chapter.
Privacy Release Tone
When set to Y a tone will be heard on the voice path of the in-progress call when a station 
joins a conversation via Privacy Release. When set to N, no tone is heard. Disabling the 
tone can be useful for monitoring of call group employees and training requirements.
Default
DHS/DHS-E Privacy Release Tone is set to Y.
Related Programming
Refer to “Privacy Release”.
Disabling of the Privacy feature may be limited by federal, state or local law, so check the 
relevant laws in your area before disabling Privacy Tone.
Disabling of the Privacy feature may be limited by federal, state or local law, so check the 
relevant laws in your area before disabling Privacy Tone. 
						

							Call Handling Configuration6-21
Exclusive Hold Time
Calls placed on Exclusive Hold will remain on Exclusive Hold for the duration of this timer. 
When the timer expires the holding line will change from Exclusive Hold flash to Recall 
Flash and alert the station user with one tone ring over the telephone speaker. When the 
timer expires a second time and the CO line remains on hold the station will receive a 
second alert tone and the CO line holding condition will change to System Hold so that 
any station may access the holding line.
Default
The DHS/DHS-E Exclusive Hold Time is set to four minutes, and is variable from 0-8 
minutes (where 0 is infinite).
Flash Time
Flash is typically used on CO lines that are equipped with special features from the 
telephone company such as Call Waiting. Flash may also be used on CO lines connected 
to a PBX or to Centrex lines for call transfer on those lines. The Flash time must be set to 
coincide with the required timing parameter of the connected line to operate correctly. 
Typically a value from 600 to 800 msec is used for these features. A higher flash time may 
be set to allow the user to invoke flash to restore dial tone on the connected CO line. This 
setting is typically 1.5 sec (1500 msec).
Default
The DHS/DHS-E Flash Time is set for 0.7 sec (700 msec), and is variable from 0.1 sec (100 
msec) to 1.5 sec (1500 msec).
Reminder Time
The Remind Time can be programmed to alert stations of calls that have been placed on 
System Hold at their station. The station that placed a call on System Hold will hear a 
reminder tone over the key telephone speaker once each time the Remind Time expires 
until the CO Line is answered, or the call is disconnected.
Default
The DHS/DHS-E Remind Time is set for 30 sec, and is variable from 0/10/30/60/90 sec.
Park Remind
Similar to Remind Time, Park Remind will alert stations of CO lines parked at their location 
once each time the Park Remind time expires.
Default
The DHS/DHS-E Park Remind is set for 30 sec, and is variable at 30/60/90/120/150/180 sec.