Vodavi Starplus Dhs/dhs-e Technical Manual

							General Conventions4-1
General Conventions
†Press the [CLEAR] button to cancel the current operation.
†The [FEAT ] button joined with dial key codes will appear throughout the text. This 
button is used to access most system features.
†System resources are accessed using directory numbers to dial access the resource 
(station numbering, Hunt Group numbering, etc.).
†Any feature or resource code may be stored for one-button access under an available 
Programmable Feature Button.
†Operation steps are oriented for the Executive Key Telephone since the interactive 
LCD prompts encompass all Executive Key Telephone functions.
†System programming can be executed at any idle Executive Key Telephone. Only one 
station may enter the system programming mode at any time.
†Three LCD interactive Soft Buttons are positioned beneath the display on the 
Executive Key Telephone. These buttons are used during feature operation for 
interactive display prompt menus. For orientation purposes, the Soft Buttons may be 
referred to as the left, center and right Soft Buttons.
†Valid programming is confirmed with a single beep tone from the speaker.
†Invalid programming is alerted with a double beep tone.
Instructions in this chapter are predominantly the same for the DHS and the DHS-E. The 
major differences concern the numbering plan:
†DHS uses a 2-digit numbering plan.
†DHS-E uses the 3-digit numbering plan.
Feature Access Codes are also the same; however, the exhibits in this document show 
only a 2-digit Intercom number or Station number (xx). When working with DHS-E, refer 
to the 3-digit numbering plan.
The following is an example of the LCD display at an idle Executive Key Telephone. The 
Soft Buttons are immediately below the bottom line of the display oriented at left, center 
and right positions.
Figure 4-1: Soft Buttons
OCT 1
STATIONFRI 8:00
10 
						

							4-2General Conventions
Soft Button Prompts
bksp: When the new programming data entry is not desired, the station user may press 
the backspace [bksp] button to erase the last data entered and return to the immediately 
preceding prompt.
save: When the new data is entered, the system will check the entered data 
automatically. If the entry is invalid, the prompt will be refreshed. The station user must 
press the store [save] button to confirm entry and continue with the next prompt item.
chg: Press the change [chg] button to modify the current prompted item. If the data/
message to be changed is generated by the system itself, the current programming item 
will be replaced by new data (toggled between YES and NO, or cycled through several 
data/messages) when the user presses the [chg] button.
next: Repeated depressions of the [next] button will present the next selection or the 
next programmable item within the current category.
back: Repeated depressions of the [back] button operate similarly to the [next] button 
where the previous programming category is selected, or the previous programming 
item within the current category is selected.
show: Press the display [show] button to enter into detailed item feature programming 
of a specific category, or to display current programmed content of the feature.
clear: The [clear] button can be used at anytime in system programming. Depressing this 
button aborts any programming in progress and returns the Executive Key Telephone to 
an idle state. 
						

							General Conventions4-3
Table 4-1: Feature Access Codes
FeatureDHS DHS-E
LCD Non-Display LCD Non-Display
Account Code
Forced F+[7]+[1]+aaa F+[7]+[1]+aaa
+saveF+[7]+[1]+aaa
+✳F+[7]+[1]+aaa
+save
Unforced F+[7]+[1]+✳F+[7]+[1]+✳F+[7]+[1]+✳F+[7]+[1]+✳
Alarm Station (Hour/
Minute)F+[9]+[2] + 
soft buttonF+[9]+[2]  + 
hh mmF+[9]+[2]  + 
soft buttonF+[9]+[2]  + 
hh mm
Cancel F+✳+[9]+[2] F+✳+[9]+[2] F+✳+[9]+[2] F+✳+[9]+[2] 
Authority Code - 
Traveling Class of ServiceF+[5]+[5] F+[5]+[5] F+[5]+[5] F+[5]+[5]
Automatic Busy Redial F+[7]+[8] F+[7]+[8] F+[7]+[8] F+[7]+[8]
Automatic Line Selection F+[9]+[5] F+[9]+[5] F+[9]+[5] F+[9]+[5]
Cancel F✳[9]+[5] F✳[9]+[5] F✳[9]+[5] F✳[9]+[5]
Attendant 
AdministrationF#+[0]+pppp Unavailable F#+[0]+pppp Unavailable
Background Music 
(1 and 2 Toggle)F+[5]+[2] F+[5]+[2] F+[5]+[2] F+[5]+[2]
Call
Hunt Group 82-89 82-89 800-807 800-807
Make an outside line 
callCO line 
buttonCO line 
buttonCO line 
buttonCO line 
button
Call Intercom
Cancel F✳[9]+[1] F✳[9]+[1] F✳[9]+[1] F✳[9]+[1]
Idle /Busy soft button F[9]+[1] soft button F[9]+[1]
Call Forward
Busy F+[2] + soft 
buttonF+[2] +[1] + ss F+[2] + soft 
buttonF+[2] +[1] + ss
Busy/No Answer 
(x = 0-4)F+[2] + soft 
buttonF+[2] + [5] + ss 
+ xF+[2] + soft 
buttonF+[2] + [5] + ss 
+ x
Calls From Station F+[2] + soft 
buttonF+[2] +[3] + ss F+[2] + soft 
buttonF+[2] +[3] + 
sss 
						

							4-4General Conventions
Cancel F+[2] F+[2] F+[2] F+[2]
Direct (all modes) F+[2] + soft 
buttonF+[2] + [2] + ss F+[2] + soft 
buttonF+[2] +[2] + 
sss
Display  F+#+[6] F+#+[6] F+#+[6] F+#+[6]
Idle F+[2] + soft 
buttonF+[2] +[0] + ss F+[2] + soft 
buttonF + [0] + sss
No Answer (x = 0/1/2/
3/4)F+[2] + soft 
buttonF+[2] + [4] + ss 
+ xF[2] + soft 
buttonF+[2] + [4] + 
sss + x
Call Park F+[7]+[3] + ss F+[7]+[3] + ss F+[7]+[3] + 
sssF+[7]+[3] + 
sss
Answer by CO Line  F+[7]+[3] + cc F+[7]+[3] + cc F+[7]+[3] + 
cccF+[7]+[3] + 
ccc
By Station  F+[7]+[3] + ss F+[7]+[3] + ss F+[7]+[3] + 
sssF+[7]+[3] + 
sss
Call Pickup
Directed  F+[5]+[3] + ss F+[5]+[3] + ss F+[5]+[3] + 
sssF+[5]+[3] + 
sss
Group F+[5]+[4] F+[5]+[4] F+[5]+[4] F+[5]+[4]
Call Transfer HOLD + ss + 
TRANSHOLD + ss + 
TRANSHOLD + sss + 
TRANSHOLD + sss + 
TRANS
Call Waiting Allow F+[6]+[8] Unavailable F+[6]+[8] Unavailable
Caller ID
Answered Call Table 
F+#+[9] Unavailable F+#+[9] Unavailable
Unanswered Call 
Ta b l eF+#+[9] Unavailable F+#+[9] Unavailable
Camp On
Busy Station soft button 2 soft button 2
CO Line  F+[9]+[3] F+[9]+[3] F+[9]+[3] F+[9]+[3]
†Cancel
F+✳+[9]+[3] F+✳+[9]+[3] F+✳+[9]+[3] F+✳+[9]+[3]
CO Line Flash F+[3] F+[3] F+[3] F+[3]Table 4-1: Feature Access Codes
FeatureDHS DHS-E
LCD Non-Display LCD Non-Display 
						

							General Conventions4-5
Conference
Forced Release F+[7]+[4] F+[7]+[4] F+[7]+[4] F+[7]+[4]
Forced Release CO F+[7]+[4] + cc F+[7]+[4] + cc F+[7]+[4] + 
cccF+[7]+[4] + 
ccc
Forced Release 
StationF+[7]+[4] + ss F+[7]+[4] + ss F+[7]+[4] + 
sssF+[7]+[4] + 
sss
Supervised F+[6]+[0] F+[6]+[0] F+[6]+[0] F+[6]+[0]
Talk Privately soft button F+[5]+[7] soft button F+[5]+[7]
Unsupervised F+[7]+[7] F+[7]+[7] F+[7]+[7] F+[7]+[7]
Directory Dial  F+[7]+[9] Unavailable F+[7]+[9] Unavailable
Distinctive Ringing 
StationF+#+[7] F+#+[7] F+#+[7] F+#+[7]
Do Not Disturb F+[4] F+[4] F+[4] F+[4]
DSS Console Button 
ProgramF+#+[5] F+#+[5] F+#+[5] F+#+[5]
Hold
Auto F+[9]+[4] F+[9]+[4] F+[9]+[4] F+[9]+[4]
Exclusive FEAT + HOLD FEAT + HOLD FEAT + HOLD FEAT + HOLD
Retrieve HOLD HOLD HOLD HOLD
Intercom call (2 or 3 
digits)10-81 10-81 100-195 100-195
Message Waiting
Cancel F+✳+[9]+[6] F+✳+[9]+[6] F+✳+[9]+[6] F+✳+[9]+[6]
Executive Notify F+[9]+[0] Unavailable F+[9]+[0] Unavailable
Send F+[9]+[6] F+[9]+[6] F+[9]+[6] F+[9]+[6]
Night Service F+#+[2] F+#+[2] F+#+[2] F+#+[2]
Operator (dial operator 
station)[0][0][0][0]Table 4-1: Feature Access Codes
FeatureDHS DHS-E
LCD Non-Display LCD Non-Display 
						

							4-6General Conventions
Page
All Stations F+[5]+[0] + 
soft buttonF+[5]+[0]+[0] F+[5]+[0] + 
soft buttonF+[5]+[0]+[0]
All (Station and 
External)F+[5]+[0] + 
soft buttonF+[5]+[0]+[2] F+[5]+[0] + 
soft buttonF+[5]+[0]+[2]
Deny F+[9]+[9] F+[9]+[9] F+[9]+[9] F+[9]+[9]
External Paging 
SpeakersF+[5]+[0] + 
soft buttonF+[5]+[0]+[1] F+[5]+[0] + 
soft buttonF+[5]+[0]+[1]
Meet Me Answer F+[5]+[9] F+[5]+[9] F+[5]+[9] F+[5]+[9]
Station Group 
(g=group number)F+[5]+[0] + 
soft buttonF+[5]+[0]+[3] 
+ gF+[5]+[0] + 
soft buttonF+[5]+[0]+[3] 
+ g
Pause - Displays (P) F[7]+[0] F[7]+[0] F[7]+[0] F[7]+[0]
Redial - Last Number F+[8] F+[8] F+[8] F+[8]
Save Dialed Number 
(SDN)F+[5]+[1] F+[5]+[1] F+[5]+[1] F+[5]+[1]
Speed Dial
Dialing F+[1] F+[1] F+[1] F+[1]
Programming F+#+[1] F+#+[1] F+#+[1] F+#+[1]
Storing (dd = 00-99) F+#+[1] F+#+[1] + dd 
+ n + HOLDF+#+[1] F+#+[1] + dd 
+ n + HOLD
Station
Feature Button 
ProgrammingF+#+[3] F+#+[3] F+#+[3] F+#+[3]
Feature Check F+#+[8] Unavailable F+#+[8] Unavailable
Headset Mode F+[9]+# F+[9]+# F+[9]+# F+[9]+#
Intercom Mode Select
(H-T-P)F+[9]+[8] F+[9]+[8] F+[9]+[8] F+[9]+[8]
Lock F+[9]+[7] F+[9]+[7] + 
pppp + #F+[9]+[7] F+[9]+[7] + 
pppp + #
†Password Change
F+[9]+[7] F+[9]+[7] + 
pppp + nnnnF+[9]+[7] F+[9]+[7] + 
pppp + nnnn Table 4-1: Feature Access Codes
FeatureDHS DHS-E
LCD Non-Display LCD Non-Display 
						

							General Conventions4-7
Unlock F+[9]+[7] F+[9]+[7] + 
pppp[F+[9]+[7] F+[9]+[7] + 
pppp[
System Programming F+#+✳ + 
ppppppUnavailable F+#+✳+ 
ppppppUnavailable
User Saved Number 
Redial (Memo pad saved 
number)F+[5]+✳F+[5]+✳F+[5]+✳F+[5]+✳
Voice Mail Monitor F+[6]+[4] F+[6]+[4] F+[6]+[4] F+[6]+[4]
Voice Over Busy
(while busy tone is 
heard)Soft Button F+[5]+[6] Soft Button F+[5]+[6]
Allow F+[9]+✳F+[9]+✳F+[9]+✳F+[9]+✳
Deny F+✳+[9]+✳F+✳+[9]+✳F+✳+[9]+✳F+✳+[9]+✳
Voice Recorder F+[7]+[2] F+[7]+[2] F+[7]+[2] F+[7]+[2]
Legend
aaa = account code (up to 24 digits)
cc = DHS CO numbers
ccc = DHS-E CO numbers
dd=00-99
F = indicates press the [FEAT ] button before dialing code.
g = Group numbers
hh = hour
H-T-P = Hands Free - Tone - Privacy
mm = minute
n = number
nn = bin number
nnn = new password
pppp = current password
ss = DHS
sss = DHS-ETable 4-1: Feature Access Codes
FeatureDHS DHS-E
LCD Non-Display LCD Non-Display 
						

							4-8Account Code
Account Code
Forced Verified
Description
When enabled, you must dial an account code in order to make an outgoing call on a CO 
line. The system compares the code you dialed with those in the Account Code Table. If a 
match is found, you can make the outgoing call.
Operation
1. Press an idle CO line button.
2. When you hear a tone, dial a valid account code. 
3. Upon hearing confirmation tone and dial tone, you may now dial on the line.
4. The account code will be displayed in the SMDR call record printout.
5. If an error occurs, you may re-dial a new account code by returning to Step 1. 
Conditions
†If you dial an invalid account code, you will hear error tone and will not be able to 
access the line. An Executive telephone will display CALL RESTRICTED.
†When you dial a valid account code, your telephone is still monitored for toll 
restriction according to the Class of Service (COS) assigned to your telephone.
Unforced/Unverified 
Description
You may dial a personal or departmental account code for future tracking of time spent 
on customer accounts.
Operation
1. Press an idle line button.
2. Press [FEAT ].
Table 4-2: System Numbering Plan
DHS DHS-E PARAMETERS
01-12 700-717 CO Line Range
10-81 100-195 Station Numbers
82-89 800-807 Hunt Groups / Voice Mail Group
9/0 9/0 CO Line Group Access Code (9 is the default code for CO 
Line access.)
0/9 0/9 Operator Code (0 is the default system Operator 
Attendant code.) 
						

							ADP Modular Jack4-9
3. Dial [7] +[1].
4. Dial account code.
5. From an Enhanced Telephone, press [✳]. From an Executive Telephone, press [save].
6. If an error occurs, you may re-dial a new account code by returning to Step 1 in this 
procedure.
ADP Modular Jack
Description
All key telephone types are equipped with an Analog Device Port (ADP) jack. The ADP 
jack is an open, twisted-pair conductor path that may be extended from the KSU via the 
second pair of the station cabling. The ADP may be used to extend a SLT system station 
port or CO line to the digital key telephone desktop for convenient connection of any 
analog interface device (answering machine, modem, facsimile machine, etc.). 
The standard 2-pair key telephone mounting cord (line cord) provided with each key 
telephone extends the second station cable pair to the key telephone ADP jack. Any 
analog device connected to the ADP jack operates independently of key telephone 
operation.
Alarm - Station
Description
You may activate your own private alarm on your telephone to remind you of special 
appointments, events, etc. When the alarm activates, you will hear tone ringing for 6 
seconds. After the 6 seconds, the alarm is automatically canceled. If you desire the alarm 
to sound at the same time everyday, you must program it each day.
Operation
Basic and Enhanced Telephones
To turn ON a signaling alarm:
1. Press [FEAT ]
2. Dial [9] + [2]
3. Dial HHMM where HH is hour, MM is minute (24-hour clock).
To turn OFF a signaling alarm:
When the alarm time is reached, you will hear tone ringing.
1. Press [FEAT ]
2. Dial [✳ + [9] +[2]
At an Executive Telephone, you may press [bksp] to erase each number in the account code, 
or press [chg] to erase the entire account code.
The ADP jack of any telephone may be wired for connection to the main telephone CO line 
for use as a power failure standard telephone interface in the event of a power outage.