Vodavi Starplus Dhs/dhs-e Technical Manual

							4-100Voice Mail Monitor
Voice Mail Monitor 
Description
Similar to a basic answering machine, you can monitor your forwarded calls at the 
telephone where they were forwarded during the first few seconds after they are 
answered by a voice mail port.
When you forward calls to voice mail, your telephone will alert you when a call is being 
answered at the voice mail.
Operation
When you hear the alert tone (double beep) while on a call:
1. Press [HOLD] or disconnect [CLEAR].
2. Press [FEAT ]
3. Dial [6] + [4]. An Executive Telephone will display:
4. Press [yes] to monitor the caller leaving a message or [no] to return to idle.
5.  If [yes] is selected, the display changes to:
6. Monitor mode is established. You may then:
†Retrieve the caller from Voice Mail by pressing [answer].
†Return to idle and allow the caller to continue leaving a message by pressing 
[exit].
Basic and Enhanced Telephones
To enable monitoring: 
1. Dial [1]. The MUTE lamp will light.
2. Dial [3] to allow the caller to exit.
3. Dial [1] to be connected to the call.
To disable monitoring: 
1. Dial [3]. The telephone returns to an idle condition.
MONITOR     VM      CALL
    yes                          no
When [yes] or [no] is selected, the caller continues to leave a message, 
unaware of the monitor feature operation.
MONITOR      MODE
    answer                 exit
The feature code may be programmed on a programmable feature button. The green lamp 
will flash fast to indicate that the Voice Mail Monitor feature is ready. 
						

							Voice Over Busy4-101
Conditions
†You may press [MUTE] while monitoring a call to be connected to the caller.
†When you answer a call the programmed Disconnect Digits Table digits are sent to 
the voice mail port.
†You will hear the alert tone regardless of whether your telephone is idle or busy or in 
speakerphone or handset mode.
†When the new timer VM MON TIME expires the opportunity to invoke the feature has 
past.
†The new timer VM MON TIME is added to the Call Handling category of programming 
and will allow (10/20/30/40/60) second duration to be programmed.
†When you use the VM Monitor feature, a conference is established between yourself, 
the voice mail port associated to the call, and the caller leaving the voice mail 
message.
†If you are on a call when the VM Monitor alert tone signals you, you may place the call 
on hold to enable the VM Monitor feature.
†You may exit the VM Monitor mode by hanging up the handset, pressing [SPKR], or 
pressing [CLEAR]. 
†You may monitor only one call at a time.
Voice Over Busy
Description
If your telephone is busy you may still receive a voice announcement from a calling 
station. For instance, while you are on the telephone speaking with person (A), a person 
at another telephone on the system person (B) may call you and be heard. Person (A) will 
not hear person (B) voice announcement to you. Upon receiving the Voice Over Busy, you 
may choose to speak with person (B) or reject the Voice Over Busy request.
Operation
Basic and Enhanced Telephones
To place a Voice Over Busy:
1. After dialing a busy station and listening to busy tone, press [FEAT ].
2. Dial [5] + [6]
To reject a Voice Over Busy: 
1. Press [FEAT ]
2. Dial [5] + [6] 
						

							4-102Voice Over Busy
Executive Telephones
To place a Voice Over Busy: 
1. Call any busy telephone. You will hear busy tone and your telephone displays:
2. Press [next]. The display shows:
3. Press [voice]. The display shows:
4. If the Voice Over Busy is rejected, the display will read VOICE REJECTED.
To accept a Voice Over Busy:
1. If while listening to the calling party, you wish to speak to the Voice Over Busy 
initiator, press [MUTE] (Use [MUTE] to switch your transmitter between the original 
call and the Voice Over Busy initiator).
To reject a Voice Over Busy: 
1. The display shows:
2. Press [reject]. The display shows:
To allow Voice Over Busy calls:
1. Press [FEAT ].
2. Dial [9] + [✳]. 
To deny Voice Over Busy calls:
1. Press [FEAT ].
2. Dial [✳] + [9] + [✳]. 
Conditions
†Voice Over Busy is not possible when the Call Waiting, Busy Forward or Busy No 
Answer Forward features are enabled.
†Voice Over Busy may be allowed or denied at any station.
†If you are on a line and have Mute activated, the line will remain muted until the Voice 
Over Busy is complete.
STA             xx        BUSY
   cbck    msg          next
STA             xx        BUSY
    camp  voice
VOICE  TO  STA   xx
   
 STA                  xx      VOICE
                     reject
REJECT         VOICE
   
The Voice Over Busy feature code may be programmed on a programmable feature button. 
						

							Voice Recorder4-103
Voice Recorder 
Description
If you have an integrated voice mail system, this feature will allow you to record internal 
and external conversations. When the Voice Recorder is activated, a conference is 
established between the call and the system voice mail group   The conversation is 
recorded in your voice mail box when the feature is enabled.
Operation
During a conversation:
1. Press [FEAT ].
2. Dial [7] +[2]. An Executive telephone will display:
3. Once the Voice Recorder connection is established, the display will show:
4. Disable the feature at any time by Steps 1 and 2 above or by pressing a [programmed 
feature button].
 
†You must program this feature in Chapter 6, System Programming.
Vo l u m e  C o n t r o l
Description
You can adjust the volume levels for five functions: Background Music, Ringing, Handset, 
Speaker and Headset. You adjust the volume while the function is in use. The telephone 
remembers the volume level selected for the next time that function is used. The ringer 
RECORDER SETUP
   
RECORDING
   
Use of this feature may be interpreted as a violation of federal, state or local laws, and an 
invasion of privacy. Check applicable laws in your area before using this feature.
You may program a button for this feature. During the set-up, the associated lamp for that 
button will light steady red. When the connection is established, the lamp will light steady 
green. 
						

							4-104Wa r n i n g  To n e
volume adjustment allows for four volume levels. All other modes allow for eight volume 
levels.
Conditions
†The Volume Control affects the receive loudness only. The person to whom you are 
speaking will not detect an increase in volume.
Wa r n i n g  To n e
Description
A system Warning Tone may be heard repeatedly on specific stations that have exceeded 
a preset time limit on outgoing calls. This feature is useful in a lobby or retail environment 
where lengthy outgoing calls are discouraged. 
Operation
If a station is set for a 3-minute Warning Tone, the user will hear Warning Tone when 
3 minutes has elapsed. The tone will repeat every 10 seconds until the call is 
disconnected.
You may adjust the ringing volume while the telephone is not in use or while it is ringing. If 
you adjust the volume while the telephone is idle, you will hear a single ring burst to confirm 
your selection. 
Not recommended as a TOLL SAVER option (for specific application use). Warning Tone is 
only delivered on outgoing CO line calls. 
						

							5
SLT Features
and Operation
The System and Single Line Telephone Features of the STARPLUS® DHS/DHS-E™
Systems are listed and described in alphabetical order. Features described here pertain
to Single Line Telephones and Analog devices (FAX, modem, cordless phone, etc.)
connected to the 
DHS/DHS-E via the 2-Port Analog Adapter and 2-Port Analog
Expander. An abbreviated feature index is provided; refer to 
Table 5-1: SLT Feature Access
Codes
. 
						

							5-1
Table 5-1: SLT Feature Access Codes
FEATURE DHS DHS-E
Authority Code #55+ SS +PPPP #55 + SSS+ PPPP
Call Back #91 #91
Cancel #✳91 #✳91
Call Brokering F F
Call Forward 
Busy #21 + SS #21 + SSS
Busy/No Answer  #25 + SS
* + T†#25 + SS + T
Cancel #2 #2
Direct (all modes) #22 + SS #22 + SSS
Follow Me For ward #23 + SS + PPPP
‡#23 + SSS + PPPP
Idle #20 + SS #20 + SSS
No Answer #24 + SS + T #24 + SSS + T
Call—Hunt Group 82-89 800-807
Call Operator 0 0
Call Park Answer by CO Line #73 + 0 + C #73 + 0 + CCC
Call Pickup
Direct #53 + SS #53 + SSS
Group #54 #54
Camp On
Busy Station 2 2
CO Line #93 #93
†Cancel
#✳93 #✳93
CO Line Access 9 9
Line Group✳4 + (g)
**✳4 + (g)
Specific Line✳3 + C
††✳3 + C 
						

							5-2
Do Not Disturb (Set/Clear) #4 #4
Hold F + wait F + wait
Retrieve✳6✳6
Retrieve from Another Station✳7 + SS✳7 + SSS
Hot Line
Cancel ##4 ##4
CO Line ##4 + T +✳3 + n ##4 + T + nnn
(nnn = 700-717)
External Page ##4 + T + #501 ##4 + T + #501
Internal All Call Page ##4 + T + #500 ##4 + T + #500
Internal Station Group Page ##4 + T + #503 + g ##4 + T + #503 + g
Line Group ##4 + T +✳4 + n ##4 + T + nnn
(nnn = 200-207)
Speed Bin ##4 + T +✳1 + nn ##4 + T +✳1 + nn
Station ##4 + T + SS ##4 + T + SSS
System All Call Page ##4 + T + #502 ##4 + T + #502
Intercom Call (two or three digits) 10-81 100-195
Last Number Redial #8 #8
Line Flash CO/PBX F + #3 F + #3
Message Waiting
Cancel #✳96 + SS #✳96 + SSS
Send #96 + SS #96 + SSS
Page
Page All Internal #500 #500
External—Paging Speakers #501 #501
Meet Me Answer (Meet Me Page) #59 #59
Station Group #503 + g #503 + g
System All Call #502 #502Table 5-1: SLT Feature Access Codes
FEATURE DHS DHS-E 
						

							5-3
Speed Dial
Dialing✳1 + bb✳1 + bb
Storing #1 + bb
‡‡ + n*** + F #1 + bb + n + F
Station Alarm
Cancel #✳92 #✳92
Set #92 + hhmm #92 + hhmm
Station Lock #97 + PPPP + # #97 + PPPP + #
Password Change #97 + PPPP + pppp
†††#97 + PPPP + pppp
Unlock #97 + PPPP +✳#97 + PPPP +✳
Voice M ail #64 #64
Tra n s f er F
‡‡‡ + SS F + SSS
Voice Over Busy Originate #56 #56
* SS(S) = Station
†T = Time
‡PPPP = Password
** g = Group
††C(CC) = Central Office
‡‡bb = Bin Number
*** n = Number
†††pppp = New Password
‡‡‡F = FlashTable 5-1: SLT Feature Access Codes
FEATURE DHS DHS-E