Vodavi Starplus Dhs/dhs-e Technical Manual

							3-30DHS-E Installation
The SMDR port baud rate is programmable from 110 to 19,200 BPS. Data Format is: 8 data 
bits, 1 stop bit, No parity bit. Connection of the SMDR serial port to a computer for call 
accounting is usually quite simple, since a straight-through cable will typically mate the 
devices. 
10. Connecting and Programming Caller ID
When Incoming Caller ID is to be used with the DHS-E  it is necessary to use a caller ID box. 
The caller ID box must be connected to the DHS-E system ICLID/PC Programming port 
using the SP7081-00 Cable. The caller ID box collects data at each CO line to be used for 
Incoming Caller ID and passes the data to the DHS-E system for processing. Each CO Line 
Port on the DHS-E must be programmed for the associated caller ID box port in customer 
database programming. The caller ID box supports eight CO Lines. The CO Line 
programming parameter ICLID PORT# has been added to the DHS-E database 
programming to facilitate this need. An example of this programming is. assume a CO 
line is connected to the CO position 1 and to the caller ID box line position 1. 
The caller ID box is connected to the DHS-E system via the ICLID/PC Programming port on 
the Main Processor Board. Consequently, the PC Programming port cannot then be used 
for PC-based remote programming and Incoming Caller ID data collection 
simultaneously. When all hardware connections are complete, adjust the caller ID box 
option switches for 1200 BPS operation. Program the DHS-E  system PC Programming 
port for 1200 BPS operation. 
When installing Caller ID, the cable that connects from the KSU to the caller ID box must 
be a standard null modem cable (DB9 male to DB9 male). 
Table 3-14: RS-232C DB-9 Connector
DCEMale 
DB-9Designation
K
S
U1DCD
2RX
3TX
4DTR
5GND
6DSR
7RTS
8CTS
9RI 
						

							DHS-E Installation3-31
Figure 3-10: Caller ID Connection
Programming Caller ID
Perform the following steps to program the caller ID box for the DHS-E System:
At any executive station:
1. [FEAT ] + [#] + [
*] + [000000] (default password)
2. Press [SHOW ]
3. Press [NEXT ]
4. Press [NEXT ]
5. Press [SHOW ] at CO Line
6. Enter the 3-digit Line number (01-18)
7. Press [SHOW ]
8. Press [NEXT ] until ICLID PORT# displays
9. Press [CHG]
10. Enter the line number
11. Press [SAVE]
12. Press [NEXT ] to enter another line # or press [CLEAR] to exit programming.
At any executive station:
1. [FEAT ] + [#] + [
*] + [000000] (default password)
2. Press [SHOW ]
3. Press [NEXT ] until CALL HANDLING displays
4. Press [SHOW ]
5. Press [NEXT ] until WAIT ICLID displays
6. Press [CHG] until 7 displays
7. Press [CLEAR] to exit programming.
1
2
3
4
5
6
7
8
91
2
3
4
5
6
7
8
9 Male DB-9 Connection Male DB-9
1480-00 Switch Settings: 
1440-00 Switch Settings:  K
S
UCaller ID
Box 
						

							3-32DHS-E Installation
At any executive station:
1. [FEAT ] + [#] + [
*] + [000000] (default password)
2. Press [SHOW ]
3. Press [NEXT ] until RESOURCE displays
4. Press [SHOW ]
5. Press [NEXT ] until RMT X RATE displays
6. Press [CHG] until 1200displays
7. Press [CLEAR] to exit programming.
 12. External Paging Equipment (Optional)
The system provides a one way paging output at the KSU from the Option Module when 
installed. An 1/8in. phono jack (refer to Figure 3-11) labeled J3 EXT PAGE is provided for 
connection to an external paging amplifier. The input specifications for the external 
paging equipment should accept a 600 ohm and 0 dBm interface.
Figure 3-11: 1/8 in. Phono Jack
Installation
1. Cut a length of shielded cable to run from the amplifier to the KSU.
2. Attach a 1/8 in. male phono plug to one end of the cable.
3. Connect the other end of the cable to the high impedance input according to the 
manufacturer’s instructions.
4. Connect the paging speaker(s) to the amplifier using speaker cable.
5. Plug in the amplifiers AC power cord. (DO NOT use the same AC outlet being used for 
the KSU).
6. Insert the 1/8 in. phono plug into the jack labeled EXT. PAGE located on the right of 
the Main Processor Board (refer to Figure 3-12). 
7. Set the paging amplifiers volume control to the lowest setting and turn ON the 
external amplifier.
8. From a station location, make a page by lifting the handset, and dialing [F] + [501], 
the external page feature code.
9. Adjust the amplifier to the desired level while announcing the page.
10. PAGE VOL may be adjusted to lower the output signal if the signal is to strong for the 
connected amplifier input (over-driving input). 
						

							DHS-E Installation3-33
Figure 3-12: Motherboard Components
Conditions
†If the one-way paging equipment requires DTMF signaling from the key telephone, 
then an unused CO Line should be dedicated for proper page interface.
†For Talk-back Paging or Multi-zone External Paging, the manufacturer recommends 
using a vacant CO line port for best operation.
†A 600 ohm interface is provided on every CO line; therefore, any available CO line may 
be used for paging. 
†Since all CO line dialing is subject to toll restriction, a CO line port will not connect the 
stations audio until at least one DTMF digit is dialed.
†It may be necessary to assign the CO line being used for paging as a PBX type trunk 
with one-digit or two-digit access. Therefore, normally toll restricted extensions may 
still make external pages, without being restricted.
 13. External Music Source 
The DHS-E  KSU is shipped with two MOH/BGM Input Jacks that are located on the right 
edge of the Main Processor Board. The board provides two 1/8 in. phono jacks (refer to 
Figure 3-11) labeled J1 (MOH), and J3 (BGM) for direct connection to an external radio 
tuner, CD/tape player or other music source. The system music input impedance is 
2.0 ohms. 
To adjust the music level:
1. Set the trim POT (labeled VR1 Channel 1, VR3 Channel 2) at about mid-point.
2. Access an idle CO line, and dial into the system on another CO line.
Loud Bell
Page
MOH
BGM 
						

							3-34DHS-E Installation
3. When the system begins to ring, press [HOLD] to place the first call on hold.
4. Answer the ringing CO line. You should hear the MOH from the previous (now 
holding) CO line.
5. Adjust the music level at the source. That is, use the volume control of the radio (or 
other music source) to adjust the MOH level to a desirable level.
6. If the music begins to sound distorted do not increase the source level any further. 
Rather, adjust the source level down slightly and use the trim POT (labeled VR1) for 
further adjustment.
7. If a comfortable desired music level cannot be obtained using these techniques, it is 
likely that the music source is not properly matched to the MOH input circuitry. You 
may add a 60 ohm matching transformer to properly interface the music source.
 14. Loud Bell Control
The system provides a dry contact closure to signal externally powered alerting devices 
for any incoming CO Line call. Transferred CO Lines that recall system wide will also 
activate the LBC, in the same cadence as for an incoming CO Line ring.
Installation
1. Determine which CO lines should operate the LBC relay. Program each of these lines 
separately for LOUD BELL = Y. 
2. Cut a length of cable to run from the MDF to the Main Processor Board.
3. Attach a male 1/8 in. phono plug to one end of the cable.
4. Insert the 1/8 in. phono plug into the J8 jack (along the right edge of the Main 
Processor Board).
5. Terminate the other end of the cable on an industry standard 66M1-50 block for 
interconnection to the loud bell and power source.
6. Terminate the Loud Bell and power supply leads on an industry standard 66M1-50 
block.
Figure 3-16: Loud Bell Control Installation
 If using a radio as the music source, place it 5 to 10 feet away from the KSU.
Bell Battery/Power
Supply
1/8 in. phono plug
the LBC jack on
Option Module 
						

							DHS-E Installation3-35
7. Using cross-connect (jumper) wire connect each of the three LBC components 
(contact, bell and power source) in series fashion.
 15. Two-Port Analog Adapter
The 2-Port Analog Adapter is used to connect analog SLT and other analog devices to the 
system. The analog device must provide DTMF (touch tone) signals in order to make 
intercom calls, access outside lines and to activate system features. Some examples of 
analog devices are: telephone answering device (TAD), facsimile machine (FAX) or 
modem.
The 2-Port Analog Adapter is designed for installation at the MDF but may be positioned 
anywhere along the cable path between the KSU and the SLT (or other analog device).
1. The 2-Port Analog Adapter is contained in a wall mount enclosure with pre-drilled 
flanges for simple mounting. Properly mounted, the hinged cover will open upward 
and lock into position for servicing.
2. Inside the enclosure, the 2-Port Analog Adapter PCB is seen with three RJ-11 modular 
jacks along the bottom edge of the PCB. One oriented toward the right side of the 2-
Port Analog Adapter PCB is labeled IN. The other two jacks are labeled OUT1 and 
OUT2.
3. Extend each of these jacks to the MDF using modular cords and terminal blocks.
4. Once on the MDF, connect the IN jack to the desired digital station port to be used for 
analog device interface. This connection requires that the green and red wires (white/
blue pair) be used.
5. The modular jack OUT1 is now operational as an analog device port with the same 
station number that would have been used by a digital key telephone connected to 
this port.
6. The modular jack OUT2 is also now operational as an analog device port with a 
station number assigned from the upper range (B2 voice channel). The number 
assigned is from 151-181. Determining the number is done by association; if the B1 
voice channel station number connected to the 2-Port Analog Adapter is 101 then 
the B2 voice channel station number is 159. Use this relationship in numbering to 
determine the B2 channel station number, or simply dial an Executive Key Telephone 
from the B2 station port and read the display.
The LBC output on the KSU provides only interrupted dry contact closure, during the ringing 
period of incoming CO Lines.
Relay contact on 
DHS-E are rated at 24V DC, 1.0 amp. Do not apply AC voltage to these 
contacts.
The 2-Port Analog Adapter is not an OPX device as determined by FCC Rules. Additional 
equipment is required to support OPX lines. The Analog Adapter will not support Message 
Waiting Indication for SLT devices. The Analog Adapter will supply Stutter Dial Tone to the 
user.
Do not exceed the maximum cable length from KSU to SLT regardless of where the 2-Port 
Analog Adapter is installed. 
						

							3-36DHS-E Installation
Figure 3-17: 2-Port Analog Adapter
 16. Two-Port Analog Expander
Installing a 2-port Analog Expander converts two digital ports to analog. One 2-Port 
Analog Expander may be installed on top of the 2-Port Analog Adapter.
Installation
1. Position the 2-Port Analog Expander over the stand-off posts that are factory 
installed on the 2-Port Analog Adapter.
2. Using the screws supplied, secure the 2-Port Analog Expander to the stand-off posts 
(refer to Figure 3-17).
Only one 2-Port Analog Expander can be installed on a 2-Port Analog Adapter.
OUT 2 OUT 1IN
2 Port Analog Adapter
OUT 2 OUT 1IN
2 Port Analog Expander 
						

							System Check-Out3-37
 17. Headset Installation
The system supports integrated headset operation. Customers may take advantage of 
this standard system feature at any key telephone. Most headsets will operate without 
extra equipment or need for additional steps in user operation.
Installation
1. A headset adapter that uses a rocker-type switch to select between Headset and 
Handset use is desirable. The headset adapter is plugged directly into the Handset 
jack. 
2. The telephone handset is then plugged into the headset adapter. 
Non-amplified headsets receive operating voltage from the headset circuitry built into 
the phone. (Refer to the headset manufacturers instructions for information regarding 
compatibility, power source, power adapter or batteries, and special options).
System Check-Out
After completing installation on the DHS-E  system, it must be intitialized so that default 
data can be loaded. Prior to actual power up and initialization, the DHS-E  should be 
checked-over to avoid startup delays or improper loading:
1. Make sure that the KSU is properly grounded.
2. Verify that all PCBs are firmly seated onto their connectors.
3. Inspect the MDF for shorted wiring and improper polarity that would affect the 
Digital Key Terminals or DSS consoles.
4. Make sure that the plug-ended MDF cables connected to the KSU are secure and are 
plugged into the correct position.
Power Up Sequence
The power up sequence involves the proper application of AC power to the system. A 
successful power up is assured if the installation procedure has been followed:
1. Plug the AC power cord of the KSU into the dedicated 117V AC outlet.
2. Locate the database INITIALIZATION switch SW1 on the CPU Module. It is located at 
the bottom edge of the CPU Module oriented in the center. It is also labeled ON and 
OFF.
This switch controls connection of the dynamic RAM battery circuit. When switched 
OFF, customer volatile database programming is not protected by the memory 
battery in the event power is lost. In normal operation this switch will be ON at all 
times.
3. To load default at this time, turn KSU power OFF.
4. Operate the INITIALIZATION (SW1) to the OFF (left) position.
On amplified headsets with self-powered (battery) headset adapters, the key telephone 
MUTE operation may not mute the headset. This is because the key telephone MUTE 
function removes system battery from the microphone at the handset jack. External power 
supplied to the headset will maintain its microphone voltage and allow the user to override 
the key telephone MUTE operation. In this case, the headset adapter MUTE function must 
be used (refer to the headset manufacturers instructions for more details). 
						

							3-38System Check-Out
5. Allow the system and switch to remain in this state for approximately two minutes.
6. Operate the INITIALIZATION (SW1) to the ON (right) position.
7. Restore system power.
8. Observe the CPU/Power LED. After approximately 4 - 6 sec., the LED should begin to 
flash.
9. If the LED remains unlit or lit without flashing, repeat the above steps from Step 2.
Once the power up sequence is complete, DEFAULT DATA is loaded and the system 
should be fully operational. 
Figure 3-18: Motherboard
Refer to Chapter 7, Maintenance/ Troubleshooting, for further assistance if power up 
cannot be activated.
SW1 must remain in the ON position following initialization to engage customer database 
RAM memory backup in the event of commercial/utility power outage. RAM backup battery 
charging occurs only when SW1 is in the ON position. The RAM battery requires 14 hours 
minimum normal (powered) system operation for adequate charging.
SW1 Initialize 
						

							4
Keystation Features
and Operation
The System and Key Station features of the STARPLUS® 
DHS/DHS-E™ Systems are
listed and described in this chapter. An abbreviated feature index is provided in
Table 4-1: Feature Access Codes, full-feature descriptions are provided alphabetically
following 
Table 4-2: System Numbering Plan.