Vodavi Starplus Dhs/dhs-e Technical Manual

							4-50DSS Console 
To erase the contents of a programmable feature button:
1. Press [FEAT ]
2. Dial [#] + [5]
3. Press the Programmable Feature Button.
4. Dial [0]
5. Press [HOLD]
Executive Telephones
To program DSS console buttons:
1. Press [FEAT ]
2. Dial [#] + [5]. The display shows:
3. Press a programmable feature button. The current contents of that button is 
displayed. 
4. Press [show]. The name of the current feature stored is displayed.
5. Press [chg]. The display shows the following (DHS): 
Or on the DHS-E:
Two feature button categories are available for feature button programming on the 
DHS-E; DIR (directory) and feat (feature).
To program a CO line button:
1. Press [DIR]: 
2. Dial the CO line number (700-717), refer to Table 4-6: CO Line Feature Button Codes. 
3. Press [save]
PRESS  DSS KEY
      
F96
                   show   chg
MESSAGE  WAITING
      
SELECT FUNCTION
CO        LN        STA       FEAT
SELECT  FUNCTION
                 DIR    feat
DIR NO.:__
   bksp  save  chg
CO LINE ___
bksp            save       chg 
						

							DSS Console 4-51
To program a BLF/DSS button:
1. On the DHS, press [STA], then chg.
2. Dial the Station number.
3. Press [save]
OR
1. On the DHS-E, Press [DIR]. The display shows:
2. Dial the station number.
3. Press [save]
To program a system feature:
1. On the DHS, press soft key [feat], then [chg].
2. Dial the Feature code number.
3. Press [save]
OR
1. On the DHS-E, press soft key [feat]. The display shows:
2. Press [FEAT ]. F will appear on the display:
3. Dial the feature code.
4. Press [save]
To erase the contents of a programmable feature button:
1. Press [save] instead of dialing a code.
Conditions
†In some cases, a user may program a feature button for a specific CO line although 
access is restricted to that line via system programming. In this situation, the 
telephone is still governed by system programming and would still be unable to 
access the CO line if restricted. 
†Valid feature codes must be in the form of either Fn or Fnn where F is the feature 
button and n is either a 1-digit or 2-digit code, including asterisk [✳] and pound [#] 
dialed from the key pad.
DIR NO.:102
   bksp  save  chg   
FTR  CODE:__
   bksp  save  chg   
FTR  CODE: F50
   bksp  save  chg   
If you dial an invalid code, you will hear error tone and an Executive Key Telephone display 
will show CODE UNAVAILABLE. 
						

							4-52Emergency Numbers
†Any feature button programmed with a code previously assigned to a different 
feature button will cause the previously programmed feature button to become 
unassigned.
†Programmable feature buttons cannot be programmed for CO line group operation 
when the system is configured for KEY system operation.
Emergency Numbers
Description
The DHS/DHS-E System Speed Dial feature provides use of emergency number calling 
at stations that may be otherwise restricted from dialing. All 80 System Speed Dial bins 
functionally override a station COS. This capability allows easy adaptation in applications 
where restriction is required. The System Speed Dial Emergency Number function is 
further partitioned by station COS. Stations assigned COS 0-5 have access to all 80 System 
Speed Dial bins, Stations assigned COS 6 have access to System Speed Dial bin (20-39) 
only, and COS 7 Stations have no access to System Speed Dial. In all cases, stations that 
have access to System Speed Dial can override restrictions that have been established for 
manually dialed calls for emergency numbers. Since the System Speed and Emergency 
Numbers are controlled by the system administrator, via system programming, certain 
stations may be allowed to use these pre-programmed numbers for business purposes 
only, while restricting other unauthorized or personal calls.
End-to-End Signaling
Description
This feature allows digital key telephone stations to generate in-band DTMF tones on ICM 
calls to an on-site voice mail system. DTMF digits will only be sent to the SLT port when 
connected to a 2-Port Analog Adapter/Expansion that is programmed as a VM PORT.
At default, all stations have COS 0 and may access the Emergency System 
Speed Bins. 
Certain COS assignments may cause 911 calls to be blocked. 
						

							External Call Forward (ECF)4-53
External Call Forward (ECF)
Description
Assuming that one line has been programmed as the ECF Incoming CO line and another 
line has been programmed as the ECF Outgoing CO line and System Speed Dial bin 99 
contains a telephone number where calls will be forwarded:
Operation
When the ECF Incoming CO line is ringing, the system:
†Answers the incoming call.
†Seizes the outgoing CO line.
†Dials the telephone number stored in System Speed bin 99.
†Makes a CO line-to-CO line conference. A system DTMF receiver is connected to 
detect any service request from the external party.
Conditions
†External Call Forward requires the DHS Option Module for operation.
†The activation time is programmable (Never, Day, Night, or Always).
†The CO line-to-CO line conference time is programmable (1, 2, 3, 5, 10, and 15 
minutes). 
†The default conversation time is one minute.
†The system maintains the forwarded connection until the conversation time expires 
or the forwarded party releases the connection by dialing [0] + [#], or [0] + [✳] to 
extend the call.
Flash
Description
When Flash is accessed, the system will generate a timed open loop flash condition on 
any CO line. Flash should be programmed on a feature button when the system is used 
behind Centrex or PBX. If Call Waiting service is provided, you can use the Flash feature to 
answer a second incoming call while connected to another outside party. 
Operation
While on a CO line call:
1. Press [FEAT ]
2. Dial [3]. An Executive Telephone will display: (CO line loop is opened for the 
programmed Flash Time
).
/
       
						

							4-54Fe ature Bu tton  In quir y
3. At an Executive Telephone, the display returns to the CO line connected display 
following the flash time-out or 10 seconds later.
Conditions
†The Flash code may be stored in any speed dial bin.
†The Flash code may be stored in the Last Number Redial buffer. When you activate 
redial, an Executive Telephone display will show a / (forward slash) to indicate the 
Flash code. 
†The Flash time is programmable from 100ms to 1500ms in increments of 100ms (1/
10th of a second). 
†At an Executive Telephone, when the flash code is dialed a / (forward slash) will be 
displayed temporarily and then the display will return to the previous message unless 
other digits are dialed.
†Single line stations cannot use system generated hook-flash.
Feature Button Inquir y
Description
You may review the programming for feature buttons at an idle Executive Telephone. To 
review the programming, dial the Feature Button Programming mode.
Operation
1. Press [FEAT ]
2. Dial [#] + [3]. The display shows:
3. Press the desired feature button to view its contents (code). In this example, button 
20 is pressed.
4. Press [show]. The name of the feature is displayed. 
5. The display then returns to the previous screen.
CO  LINE  1           xx:xx
      
PRESS  FEATURE  BTN
      
F96__
                   show   chg
MESSAGE   WAITING
      
Buttons without feature programming will display BTN UNAVAILABLE. 
						

							Feature Button Programming4-55
Feature Button Programming
Description
Depending upon the telephone model, 8 or 20 programmable feature buttons are 
available. The Basic model has eight dual-colored feature buttons for CO line, station, or 
feature access code assignments. The Enhanced and Executive models have 20 dual-
colored programmable feature buttons.
All system feature codes may be stored on the programmable feature buttons for one-
button operation. Certain programmed feature buttons will light when activated (DND, 
Call Forward, DSS/BLF, etc.), while others do not, such as Call Pick-Up, Background Music, 
Last Number Redial.
Features are separated into three distinct categories for programming on a button: CO 
line, station, or feature. 
Operation
Basic and Enhanced Telephones
To program a feature button:
1. Press [FEAT ]
2. Dial [#] + [3]
3. Press the desired feature button.
To program a system feature button:
1. Dial [2]
2. Press [FEAT ]
3. Dial the system feature code.
4. Press [HOLD]
To program DSS console buttons:
1. Press [FEAT ]
2. Dial [#] + [5]
3. Press a Programmable Feature Button.
To program a DSS/BLF button:
1. Dial [1]
2. Dial 2-digit DHS or 3-digit DHS-E station number (10-81) (100-195).
3. Press [HOLD]
To program a CO line button: (DHS only)
1. Dial [0]
2. Dial the CO line number or code for a CO line group. Refer to the table below for CO 
Line Codes.
3. Press [HOLD] 
						

							4-56Feature Button Programming
To program a CO button: (DHS-E only)
1. Dial [1] + line number.
2. Press [HOLD]
To erase the contents of a programmable feature button:
1. Press [FEAT ]
2. Dial [#] + [3]
3. Press the Programmable Feature Button.
4. Dial [0]
5. Press [HOLD]
Executive Key Telephones
To program a feature button:
1. Press [FEAT ]
2. Dial [#] + [3]. The display shows:
Table 4-6: CO Line Feature Button Codes
DHS DHS-E
00 =Any Group 02 = CO Line Grp 2 200 = CO Line Grp 1 202 = CO Line Grp 3
01 = CO Line Grp 1 03 = CO Line Grp 3 201 = CO Line Grp 2 203 = CO Line Grp 4
04 = CO Line Grp 4 6 = CO Line 6 700 = CO Line 1 709 = CO Line 10
05 = ICM  7 = CO Line 7 701 = CO Line 2 710 = CO Line 11
1 = CO Line 1 8 = CO Line 8 702 = CO Line 3 711 = CO Line 12
2 = CO Line 2 9 = CO Line 9 703 = CO Line 4  712 = CO Line 13
3 = CO Line 3 10 = CO Line 10 704 = CO Line 5 713 = CO Line 14
4 = CO Line 6 11 = CO Line 11 705 = CO Line 6 714 = CO Line 15
5 = CO Line 7 12 = CO Line 12 706 = CO Line 7 715 = CO Line 16
707 = CO Line 8 716 = CO Line 17
708 = CO Line 9 717 = CO Line 18
PRESS  FTR  BTN
       
						

							Feature Button Programming4-57
3. Press a programmable feature button. The current contents of that button is 
displayed. For this example, let’s use button 20.
    The following sequence of steps applies to DHS-E only:
    
1. Press [show]. The name of the current feature stored is displayed.
2. Press [chg]. The display shows the following:
Three feature button categories are available for feature button programming: CO lines 
(co Ln), Station (sta), and Feature (feat).
To program a CO line button: 
1. Press [co Ln]: 
2. Dial the CO line number. Table 4-6: CO Line Feature Button Codes. An intercom button 
may also be assigned in this sequence. The allowable range includes CO lines, CO line 
Groups and ICM button assignment. 
3. Press [save].
To program a DSS/BLF button:
1. Press [sta]. The display shows:
2. Dial the station number.
3. Press [save]
F96
                   show   chg
MESSAGE WAIT
                      chg
DIR NO.:__
   bsp   save   chgFTR CODE:__
   bsp   save  chg
MESSAGE  WAITING
      
SELECT  FUNCTION
co   Ln     sta       feat     
CO  LINE__
   bksp  save  chg   
STATION__
   bksp  save  chg    
						

							4-58Flexible Line Assignment
To program a system feature:
1. Press [FEAT ]. The display shows:
2. Press [FEAT ].  F will appear on the display:
3. Dial the feature code.
4. Press [save]
To erase the contents of a programmable feature button:
1. Press [save] instead of dialing a code.
Conditions
†In some cases, a user may program a feature button for a specific CO line although 
access is restricted to that line via system programming. In this situation, the 
telephone is still governed by system programming and would still be unable to 
access the CO line if restricted. 
†Valid feature codes must be in the form of either Fn or Fnn where F is the feature 
button and n is either a 1-digit or 2-digit code, including asterisk [✳] and pound [#] 
dialed from the dial pad.
†Any feature button programmed with a code previously assigned to a different 
feature button will cause the previously programmed feature button to become 
unassigned.
†Programmable feature buttons cannot be programmed for CO line group operation 
when the system is configured for KEY system operation.
†The DHS/DHS-E DSS console programs the same way, but a different feature code 
[feat] + [#] + [5] is used.
Flexible Line Assignment
Description
A station may be assigned outgoing access to any or all of the system CO lines in System 
Programming. The user may program any CO line or line group to appear under any one 
of 8 to 20 dual-colored feature buttons. However, the line(s) cannot be used for outgoing 
calls unless granted outgoing privileges by the system administrator. A station 
programmed with Line Assignment privileges may retrieve held calls.
FTR  CODE:__
   bksp  save  chg   
FTR  CODE: F
   bksp  save  chg   
If you dial an invalid code, you will hear error tone and an Executive Key Telephone display 
will show CODE UNAVAILABLE.
The number of dual-color LED buttons available depends on the key telephone model. 
						

							Flexible Receive Assignment4-59
Flexible Receive Assignment
Description
Stations may be allowed to answer or retrieve from hold, specific CO lines assigned in 
system programming. Receive assignments should be assigned to any stations that need 
to answer incoming calls. A station does not have to hear ringing or be programmed with 
Flexible Ring Assignment in order to answer an incoming CO line. Also, Call Pickup can be 
used to answer the oldest incoming CO calls. During System Night Service operation, 
Night Service stations will ring and can answer all incoming CO lines, regardless of the 
normal Day mode configuration. 
Flexible Ring Assignment
Description
A station can be programmed to ring for any, or all incoming CO lines. The Ring 
Assignment will not establish ringing at any station that does not also have the Receive 
Assignment enabled for the associated incoming CO line. In this situation, the CO line 
appearance would provide a visual indication only, without the ability to answer the 
incoming call by Direct Line Button Access. A designated Night Service station will 
receive audible ringing and can answer all lines when the system is operating in the 
Night Service mode. 
Forced Intercom Call Forward
Description
Tone ringing intercom calls can be immediately forwarded to the attendant by pressing 
the DND button.
Operation
1. When your telephone is set to Tone Ring and another station is calling you, an 
Executive Telephone will display:
2. Press [FEAT ]
3. Dial [4]. An Executive Telephone will display:
STA  xx  CALLING
    
DO  NOT  DISTURB