Vodavi Starplus Dhs/dhs-e Technical Manual
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4-40Conference 2. Dial the fourth party. 3. Press [FEAT ]. 4. Dial [6] + [0]. The conference initiator may force-release a conference member or talk privately with a conference member. Basic and Enhanced Telephones To force-release: 1. Press [FEAT ]. 2. Dial [7] + [4]. 3. Dial the station number or press the line button to release. To talk privately: 1. Press [FEAT ]. 2. Dial [5] + [7]. 3. Dial the station number or press the line button to talk privately. Executive Telephones To force release or talk privately: 1. Press [private] or [forced]. 2. Dial the station number or press the line button to release or talk privately. Conditions †The station who establishes a conference is called the controlling party, and only the controlling party is allowed to invite or forcibly release any attending internal or external party, or to setup a private talk with any one attending party. †When adding new parties to a conference and while speaking privately to a particular conference member, other members of the conference will be connected to Music- On-Hold. †When the controlling party exits a conference, the most recently invited internal party will be designated as the new controlling party. †Conference can only be established at a key telephone. †Each of the calls involved in a holding conference will be placed on Exclusive Hold. †When a conference is established, each party will hear a conference confirmation tone. Un s u p e r v i s e d Description This feature allows you (as the conference controller) to exit a conference, yet enable two outside lines also engaged in the conference to continue their conversation. This conference is called Unsupervised, since no internal user is involved as a member of the Any conference feature code may be programmed on any available programmable feature button.
Dial Pulse to DTMF Conversion4-41 conference. To establish an Unsupervised conference, you must first build a Supervised conference. Operation 1. Two CO lines are conferenced (F+[6]+[0]) at your station: 2. Press [FEAT ]. 3. Dial [7] + [7]. At an Executive Telephone, the following display will be seen momentarily. 4. If no further action is taken, the display returns to idle status. At this time, the two lines are conferenced. To rejoin the unsupervised conference: 1. At your station, press [FEAT ]. 2. Dial [6] + [0]. Conditions †New conference parties may only be added when the conference controller is a member of the conference. †If an outside line hangs up, the line will be released. Dial Pulse to DTMF Conversion Description When a CO line is set to pulse (rotary) dialing, the digits following [✳] will be sent in DTMF tone mode. Pulse-to-tone change-over can be programmed into any Speed Dial bin, if desired (Refer to Chapter 6, System Programming, Table 6-1: Database Programming Table). Unsupervised Conference requires the Option Module for operation on the DHS system. LNx LNx private forced UNSUPERVISED CNF
4-42Direct Inward System Access (DISA) Direct Inward System Access (DISA) Description This feature allows you to remotely access system features such as System Speed Dial, Line Access for long distance calling, CO Line-to-CO Line Conferencing, and Intercom dialing. Any number of DISA lines may be assigned incoming DISA access based on the system service mode (Day, Night or Always). Talk time can be manually extended by the outside DISA party. There are 24 passwords available, each 4 digits in length. Since the passwords are relatively short, caution should be exercised when permitting unauthorized use of the DISA facilities. Operation CO line 1 is programmed for DISA operation. When a call is made to CO line 1, that call is automatically answered and a DISA dial tone is heard. When a DISA dial tone is heard: 1. Dial [#]. 2. Dial one of the DISA passwords (24 possible). 3. Dial [#]. Once your password is verified, a second dial tone is presented. Attendant Access When the first dialed digit is the Operator Code, the call will be directly transferred to the attendant. Using System Speed dialing: 1. Dial [1]. 2. Dial the System Speed Dial Bin (20-99). 3. The system will select an idle CO line and dial the stored speed dial number. To access a CO Line: 1. Dial [2]. 2. Dial a line number (DHS 1-12, DHS-E 700-717). [1-9] = Line 1-9 [0] = Line 10 [ ✻ = Line 11 [#] = Line 12 3. If the CO line selected is idle, DISA will connect the line for dialing. DISA requires the Option Module for operation on the DHS.
Direct Inward System Access (DISA)4-43 To place an intercom call: 1. Dial [3]. 2. Dial the Station Number To disconnect a CO line DISA call: 1. Dial [0] + [#]. To extend the DISA talk (conversation) time: 1. When the DISA call is in progress, Dial [0] + [✳] to extend the preset conversation time. Conditions †Two DISA CO lines may be used simultaneously. If more than two DISA CO lines are signaling for answer, the subsequent calls will receive an internal busy tone. †DISA CO line (COS) assignment coincides with Toll Restriction COS Tables. †The activation time for a DISA CO line is programmable for Never, Day, Night or Always. †If you dial a station number which is non-existent, your call will be directly transferred to the attendant. †The CO Line-to-CO line conference time is programmable for 1, 2, 3, 5, 10, and 15 minutes (default is one minute). The CO line-to-CO line conference time may be set to automatically drop the connected outside parties upon expiration of a pre- programmed time. If you do not dial the station number within the 10-second time-out period, your call will be transferred to the attendant station. A programmed Talk Time will disconnect all DISA-CO Line calls when it expires. The default COS of day and night for DISA CO lines is 0. Each DISA CO line has its own COS for dialing privileges.
4-44Directory Dial Directory Dial Description Enables station users to obtain a directory of station users and have the system dial the extension shown in the display. The DHS system provides locations for up to 200 names each consisting of a maximum of 12 characters. Directory Dial also enables users to program a name along with a speed dial bin for use in later locating a speed dial number. The system displays the name associated with a speed dial number on the LCD display so that when the desired name is shown, the user may then have the system dial the number. Operation 1. Press [FEAT ] 2. Dial [7]+[9] 3. Enter name using the key pad (refer to Table) or use volume keys to scroll through names. 4. Press the soft key to locate the most likely entry and volume keys to scroll the names, until you locate the one you were trying to find: Then press any soft key to dial, once the desired name is displayed. To execute a speed dial number using directory dial: 1. If the destination is a speed dial number, the number stored in the speed dial bin will be displayed 2. Press a soft key 3. Once an idle line is accessed, the number displayed is dialed. bksp show chg CHARLES_ bksp show chg CHARLES_ ICM 15 CHARLES_ SPD 1234567 CALLING STA 15 cbck msg
Distinctive Ringing - Station 4-45 Distinctive Ringing - Station Description You may choose from four distinctive ringing tones to signal incoming calls. This allows you to easily distinguish your calls from calls ringing at other stations near you. Operation Basic and Enhanced Telephones 1. Press [FEAT ] 2. Dial [#] + [7] 3. Dial a ringing tone code (1-5). Executive Telephones 1. Press [FEAT ] 2. Dial [#] + [7]. You will hear the current ringing tone. The display will show: 3. Press [chg]. You will hear the new ringing tone. The display will show: The Distinctive Ring code #5 results in no ringing; it turns the ringer off. RING TYPE : 1 chg RING TYPE : 2 chg The Distinctive Ringing feature code may be programmed on a programmable feature button.
4-46Do Not Disturb (DND) Do Not Disturb (DND) Description DND allows you to temporarily block and discontinue ringing from incoming CO calls and intercom calls. You can activate DND while your telephone is idle or busy. Some stations with a higher COS may override a stations DND condition. When you have activated DND, you will hear a special intercom (stutter) reminder tone when you lift the handset or use the speakerphone. If you have assigned a button on your telephone specifically for DND, that button will light whenever you activate the feature. Operation 1. Press [FEAT ] 2. Dial [4]. You will hear a confirmation tone on an Executive Telephone displays: 3. Repeat Steps 1 and 2 above to cancel DND. You will hear a confirmation tone on an Executive Telephone. The display the will show the following prior to returning to the idle display message: Conditions †Do Not Disturb cannot be enabled if you have activated Call Forward. †At any time while your telephone is idle, you may immediately divert an incoming tone ringing intercom call to the attendant by using the DND feature. †Your DSS/BLF button on other key telephones will flash when you activate DND. †May cause analog VM integration situations, such as recalling at main attendant instead of the intended voice mailbox. DO NOT DISTURB DND DELETE The DND feature code may be programmed on a programmable feature button.
DND Override4-47 DND Override Description If you have an Executive Telephone you may override a station in DND if you have a higher COS. When you override a station in DND that station will hear tone ringing. Operation Let’s assume Station 16 is in DND: 1. Call Station 16. You will hear a DND tone and your display shows: The Override option is displayed only if your COS is higher than the Station 16 COS. 2. Press [override]. If Station 16 is idle, your display shows: OR 3. If Station 16 is busy, your display shows: OR 4. If Station 16 is busy with Call Wait enabled, your display shows: STA 16 DND override CALLING STA xx cbck msg STA xx BUSY cbck msg next STA xx WAIT cbck msg
4-48Drop Time-Out Drop Time-Out Description This feature is enabled in the system programming on a per station basis. When enabled, any outgoing CO line will be automatically timed and then dropped, after the system Warning Tone Timed is exceeded. This feature is normally used to control outgoing call traffic. Operation If the Warning Time is set at 3 minutes and station x is set to Drop Time-out = Y, the active CO line call will continue as usual until 3 minutes of conversation has elapsed. 1. The display will then change to: 2. The display will then return back to idle. Conditions †The time limit of Drop Time-Out is closely associated with Warning Tone Time programming. If the station Warning Tone Time is set for 5 minutes and the Drop Time-Out feature is enabled, after 5 minutes have expired, the outgoing CO line call in progress will be released automatically; a double beep also is heard. †If Drop Time-Out is enabled, only outgoing CO line calls at that station are affected. No Drop Time-Out is enabled. DSS Console Description One DSS console may be assigned to a station. Each DSS Console uses one digital station port. Up to 24 DSS consoles may be installed on a system. The DSS console buttons are programmed by the station user using the FEAT + # + 5 command, then pressing the button on the DSS to be programmed. All system feature codes may be stored on the Programmable Feature Buttons for one-button operation. Certain programmed feature buttons will light when activated (DND, Call Forward, DSS/BLF, etc.), while others such as Call Pick-Up, Background Music, Last Number Redial, do not. Features are separated into three distinct categories for programming on a button: CO line, station, or feature. CO LINE 2 03:00 CO LINE DROPPED
DSS Console 4-49 Operation Enhanced Telephones To program DSS console buttons: 1. Press [FEAT ] 2. Dial [#] + [5] 3. Press a Programmable Feature Button. To program a system feature button: 1. Dial [2] 2. Press [FEAT ] 3. Dial the system feature code. 4. Press [HOLD] To program a BLF/DSS button: 1. Dial [1] 2. Dial the station number. 3. Press [HOLD] To program a CO line button: 1. Dial [0] 2. Dial the CO line number or code for a CO line group. Table 4-5: CO Line Flex Button Codes. 3. Press [HOLD] Table 4-5: CO Line Flex Button Codes 00 =Any Group 4 = CO Line 4 01 = CO Line Grp 1 5 = CO Line 5 02 = CO Line Grp 2 6 = CO Line 6 03 = CO Line Grp 3 7 = CO Line 7 04 = CO Line Grp 4 8 = CO Line 8 05 = ICM (Intercom) 9 = CO Line 9 1 = CO Line 1 10 = CO Line 10 2 = CO Line 2 11 = CO Line 11 3 = CO Line 3 12 = CO Line 12