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Vodavi Starplus Dhs/dhs-e Technical Manual

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    							4-40Conference
    2. Dial the fourth party.
    3. Press [FEAT ].
    4. Dial [6] + [0].
    The conference initiator may force-release a conference member or talk privately with a 
    conference member.
    Basic and Enhanced Telephones
    To force-release:
    1. Press [FEAT ].
    2. Dial [7] + [4].
    3. Dial the station number or press the line button to release.
    To talk privately:
    1. Press [FEAT ].
    2. Dial [5] + [7].
    3. Dial the station number or press the line button to talk privately.
    Executive Telephones
    To force release or talk privately:
    1. Press [private] or [forced].
    2. Dial the station number or press the line button to release or talk privately.
    Conditions
    †The station who establishes a conference is called the controlling party, and only the 
    controlling party is allowed to invite or forcibly release any attending internal or 
    external party, or to setup a private talk with any one attending party.
    †When adding new parties to a conference and while speaking privately to a particular 
    conference member, other members of the conference will be connected to Music-
    On-Hold.
    †When the controlling party exits a conference, the most recently invited internal 
    party will be designated as the new controlling party.
    †Conference can only be established at a key telephone.
    †Each of the calls involved in a holding conference will be placed on Exclusive Hold.
    †When a conference is established, each party will hear a conference confirmation 
    tone.
    Un s u p e r v i s e d
    Description
    This feature allows you (as the conference controller) to exit a conference, yet enable two 
    outside lines also engaged in the conference to continue their conversation. This 
    conference is called Unsupervised, since no internal user is involved as a member of the 
    Any conference feature code may be programmed on any available programmable feature 
    button. 
    						
    							Dial Pulse to DTMF Conversion4-41
    conference. To establish an Unsupervised conference, you must first build a Supervised 
    conference. 
    Operation
    1. Two CO lines are conferenced (F+[6]+[0]) at your station:
    2. Press [FEAT ].
    3. Dial [7] + [7]. At an Executive Telephone, the following display will be seen 
    momentarily.
    4. If no further action is taken, the display returns to idle status. At this time, the two 
    lines are conferenced.
    To rejoin the unsupervised conference:
    1. At your station, press [FEAT ].
    2. Dial [6] + [0].
    Conditions
    †New conference parties may only be added when the conference controller is a 
    member of the conference.
    †If an outside line hangs up, the line will be released.
    Dial Pulse to DTMF Conversion
    Description
    When a CO line is set to pulse (rotary) dialing, the digits following [✳] will be sent in DTMF 
    tone mode. Pulse-to-tone change-over can be programmed into any Speed Dial bin, if 
    desired (Refer to Chapter 6, System Programming, Table 6-1: Database Programming Table).
    Unsupervised Conference requires the Option Module for operation on the DHS system.
    LNx   LNx
    private              forced   
    UNSUPERVISED      CNF
        
    						
    							4-42Direct Inward System Access (DISA)
    Direct Inward System Access (DISA)
    Description
    This feature allows you to remotely access system features such as System Speed Dial, 
    Line Access for long distance calling, CO Line-to-CO Line Conferencing, and Intercom 
    dialing. Any number of DISA lines may be assigned incoming DISA access based on the 
    system service mode (Day, Night or Always). 
    Talk time can be manually extended by the outside DISA party.
    There are 24 passwords available, each 4 digits in length. Since the passwords are 
    relatively short, caution should be exercised when permitting unauthorized use of the 
    DISA facilities.
    Operation
    CO line 1 is programmed for DISA operation. When a call is made to CO line 1, that call is 
    automatically answered and a DISA dial tone is heard. 
    When a DISA dial tone is heard:
    1. Dial [#].
    2. Dial one of the DISA passwords (24 possible).
    3. Dial [#]. 
    Once your password is verified, a second dial tone is presented.
    Attendant Access
    When the first dialed digit is the Operator Code, the call will be directly transferred to the 
    attendant.
    Using System Speed dialing:
    1. Dial [1].
    2. Dial the System Speed Dial Bin (20-99). 
    3. The system will select an idle CO line and dial the stored speed dial number.
    To access a CO Line:
    1. Dial [2].
    2. Dial a line number (DHS 1-12, DHS-E 700-717). 
    [1-9] = Line 1-9 
    [0] = Line 10 
    [
    ✻ = Line 11 
    [#] = Line 12
    3. If the CO line selected is idle, DISA will connect the line for dialing.
    DISA requires the Option Module for operation on the DHS. 
    						
    							Direct Inward System Access (DISA)4-43
    To place an intercom call:
    1. Dial [3].
    2. Dial the Station Number 
    To disconnect a CO line DISA call:
    1. Dial [0] + [#].
    To extend the DISA talk (conversation) time:
    1. When the DISA call is in progress, Dial [0] + [✳] to extend the preset conversation 
    time.
    Conditions
    †Two DISA CO lines may be used simultaneously. If more than two DISA CO lines are 
    signaling for answer, the subsequent calls will receive an internal busy tone.
    †DISA CO line (COS) assignment coincides with Toll Restriction COS Tables.
    †The activation time for a DISA CO line is programmable for Never, Day, Night or 
    Always. 
    †If you dial a station number which is non-existent, your call will be directly transferred 
    to the attendant.
    †The CO Line-to-CO line conference time is programmable for 1, 2, 3, 5, 10, and 15 
    minutes (default is one minute). The CO line-to-CO line conference time may be set to 
    automatically drop the connected outside parties upon expiration of a pre-
    programmed time.
     If you do not dial the station number within the 10-second time-out period, your call will 
    be transferred to the attendant station.
    A programmed Talk Time will disconnect all DISA-CO Line calls when it expires.
    The default COS of day and night for DISA CO lines is 0. Each DISA CO line has its own COS 
    for dialing privileges. 
    						
    							4-44Directory Dial 
    Directory Dial 
    Description
    Enables station users to obtain a directory of station users and have the system dial the 
    extension shown in the display. The DHS system provides locations for up to 200 names 
    each consisting of a maximum of 12 characters. Directory Dial also  enables users to 
    program a name along with a speed dial bin for use in later locating a speed dial number. 
    The system displays the name associated with a speed dial number on the LCD display so 
    that when the desired name is shown, the user may then have the system dial the 
    number.
    Operation
    1. Press [FEAT ]
    2. Dial [7]+[9] 
    3. Enter name using the key pad (refer to Table) or use volume keys to scroll through 
    names.
    4. Press the soft key  to locate the most likely entry and volume keys to scroll 
    the names, until you locate the one you were trying to find: 
    Then press any soft key to dial, once the desired name is displayed.
    To execute a speed dial number using directory dial:
    1. If the destination is a speed dial number, the number stored in the speed dial bin will 
    be displayed 
    2. Press a soft key
    3. Once an idle line is accessed, the number displayed is dialed.
    bksp          show          chg
    CHARLES_
    bksp          show          chg
    CHARLES_               ICM
    15
    CHARLES_               SPD
    1234567
    CALLING STA 15
    cbck msg 
    						
    							Distinctive Ringing - Station 4-45
    Distinctive Ringing - Station 
    Description
    You may choose from four distinctive ringing tones to signal incoming calls. This allows 
    you to easily distinguish your calls from calls ringing at other stations near you.
    Operation
    Basic and Enhanced Telephones
    1. Press [FEAT ]
    2. Dial [#] + [7]
    3. Dial a ringing tone code (1-5).
    Executive Telephones
    1. Press [FEAT ]
    2. Dial [#] + [7]. You will hear the current ringing tone. The display will show:
    3. Press [chg]. You will hear the new ringing tone. The display will show:
    The Distinctive Ring code #5 results in no ringing; it turns the ringer off.
    RING   TYPE   :   1
                              chg
    RING   TYPE   :   2
                              chg
    The Distinctive Ringing feature code may be programmed on a programmable feature 
    button. 
    						
    							4-46Do Not Disturb (DND)
    Do Not Disturb (DND)
    Description
    DND allows you to temporarily block and discontinue ringing from incoming CO calls and 
    intercom calls. You can activate DND while your telephone is idle or busy. Some stations 
    with a higher COS may override a stations DND condition. 
    When you have activated DND, you will hear a special intercom (stutter) reminder tone 
    when you lift the handset or use the speakerphone. If you have assigned a button on 
    your telephone specifically for DND, that button will light whenever you activate the 
    feature.
    Operation
    1. Press [FEAT ]
    2. Dial [4]. You will hear a confirmation tone on an Executive Telephone displays:
    3. Repeat Steps 1 and 2 above to cancel DND. You will hear a confirmation tone on an 
    Executive Telephone. The display the will show the following prior to returning to the 
    idle display message:
    Conditions
    †Do Not Disturb cannot be enabled if you have activated Call Forward. 
    †At any time while your telephone is idle, you may immediately divert an incoming 
    tone ringing intercom call to the attendant by using the DND feature. 
    †Your DSS/BLF button on other key telephones will flash when you activate DND.
    †May cause analog VM integration situations, such as recalling at main attendant 
    instead of the intended voice mailbox.
    DO  NOT  DISTURB
                              
    DND  DELETE
                              
    The DND feature code may be programmed on a programmable feature button. 
    						
    							DND Override4-47
    DND Override
    Description
    If you have an Executive Telephone you may override a station in DND if you have a 
    higher COS. When you override a station in DND that station will hear tone ringing.
    Operation
    Let’s assume Station 16 is in DND:
    1. Call Station 16. You will hear a DND tone and your display shows:
    The Override option is displayed only if your COS is higher than the Station 16 COS.
    2. Press [override]. If Station 16 is idle, your display shows:
    OR
    3. If Station 16 is busy, your display shows:
    OR
    4. If Station 16 is busy with Call Wait enabled, your display shows:
    STA      16      DND
           override
    CALLING  STA  xx
        cbck   msg
    STA            xx        BUSY
       cbck   msg        next               
    STA            xx        WAIT
       cbck   msg        
    						
    							4-48Drop Time-Out
    Drop Time-Out
    Description
    This feature is enabled in the system programming on a per station basis. When enabled, 
    any outgoing CO line will be automatically timed and then dropped, after the system 
    Warning Tone Timed is exceeded. This feature is normally used to control outgoing call 
    traffic.
    Operation
    If the Warning Time is set at 3 minutes and station x is set to Drop Time-out = Y, the active 
    CO line call will continue as usual until 3 minutes of conversation has elapsed.
    1. The display will then change to:
    2. The display will then return back to idle.
    Conditions
    †The time limit of Drop Time-Out is closely associated with Warning Tone Time 
    programming. If the station Warning Tone Time is set for 5 minutes and the Drop 
    Time-Out feature is enabled, after 5 minutes have expired, the outgoing CO line call in 
    progress will be released automatically; a double beep also is heard.
    †If Drop Time-Out is enabled, only outgoing CO line calls at that station are affected. 
    No Drop Time-Out is enabled.
    DSS Console 
    Description
    One DSS console may be assigned to a station. Each DSS Console uses one digital station 
    port. Up to 24 DSS consoles may be installed on a system. The DSS console buttons are 
    programmed by the station user using the FEAT + # + 5 command, then pressing the 
    button on the DSS to be programmed. All system feature codes may be stored on the 
    Programmable Feature Buttons for one-button operation. Certain programmed feature 
    buttons will light when activated (DND, Call Forward, DSS/BLF, etc.), while others such as 
    Call Pick-Up, Background Music, Last Number Redial, do not.
    Features are separated into three distinct categories for programming on a button: CO 
    line, station, or feature.
    CO  LINE  2    03:00
           
    CO  LINE  DROPPED
           
    						
    							DSS Console 4-49
    Operation
    Enhanced Telephones
    To program DSS console buttons:
    1. Press [FEAT ]
    2. Dial [#] + [5]
    3. Press a Programmable Feature Button.
    To program a system feature button:
    1. Dial [2]
    2. Press [FEAT ]
    3. Dial the system feature code.
    4. Press [HOLD]
    To program a BLF/DSS button:
    1. Dial [1]
    2. Dial the station number.
    3. Press [HOLD]
    To program a CO line button:
    1. Dial [0]
    2. Dial the CO line number or code for a CO line group. Table 4-5: CO Line Flex Button 
    Codes.
    3. Press [HOLD]
    Table 4-5: CO Line Flex Button Codes
    00 =Any Group 4 = CO Line 4
    01 = CO Line Grp 1 5 = CO Line 5
    02 = CO Line Grp 2 6 = CO Line 6
    03 = CO Line Grp 3 7 = CO Line 7
    04 = CO Line Grp 4 8 = CO Line 8
    05 = ICM (Intercom) 9 = CO Line 9
    1 = CO Line 1 10 = CO Line 10
    2 = CO Line 2 11 = CO Line 11
    3 = CO Line 3 12 = CO Line 12 
    						
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