Vodavi Starplus Dhs/dhs-e Technical Manual

							4-70Message
Message
Outgoing
Description
You may send a message waiting, a customized message, or one of 6 pre-programmed 
messages to other Executive Key Telephone users on the system. A basic message 
waiting is sent by pressing the soft [call me] button. You may customize the first message 
by using the dial pad and selecting letters (16 characters maximum) to spell your 
message. You can send one of the remaining 6 messages by simply pressing the [send] 
button (soft button) when the desired message is displayed. 
Operation
When you dial another Executive Key Telephone, you will be given the option to leave a 
message:
1. Press [msg] and the display changes to:
To send a Message Waiting:
1. Press [call me].
To send a customized message:
1. Press [preprog].
2. Press [chg].
3. Spell the message (16 letters/symbols maximum) using the dial pad keys. 
4. For instance, to select the letter H, press dial pad key [4] twice.
CALLING   STA   xx
                        MSG
MESSAGE  TYPE
CALLME                PREPROG   
EMPTY 
   send  next  chg 
_
  bksp  save  chg  
						

							Message4-71
 
To send a pre-programmed message:
1. Press [next]. The display shows:
2. Continue pressing [next] until the desired message is displayed. The programmed 
messages are as listed in Table 4-9:
3. Press [send].
To view a message:
1. The Message Wait button will flash and the display shows:
2. Press [show] to display the message sent to you.
Table 4-8: Dial Pad Key Programming
Depressions: 123456789✳0#
1st
*
* Dial Key [1] is used to select special characters. Refer to Letter Scheme. Depending on the Letter 
Scheme selected (programmed), Dial Key 1 may be used to insert various special characters.ADG J MP TW
†
†Dial 
[✻
] before a Dial Key to insert the number on the dial pad key instead of a letter in this character 
position.
When 
[✻
] is pressed after a letter has been selected for this character position, the selected letter is 
forced to lower case.Q
‡
‡In some cases, you may wish to select letters accessed by the same dial pad key. After you select the first 
letter, dial [#] to accept that letter and advance to the next position to dial the next letter. For instance, to 
spell TOM you would dial [8] + [6] + [6] + [6] + [#] + [6].
Dial [#] to insert a space.2nd
BEHKNRUX Z
3rd
CF I LOSVY
CALL  OPERATOR
   send     next 
Table 4-9: Available Outgoing Pre-Programmed Messages
CALL OPERATOR VISITORS WAITING
CALL HOME URGENT
CALL SCHOOL COME SEE ME
MSG  FROM  STA  xx
               show   del 
						

							4-72Message
Executive Notify
Description
Executive Notify provides you with a method to inform intercom callers of the reason you 
are away from your telephone. An Executive Notify message can be pre-programmed in 
the system database and may contain up to 16 characters or digits. There are six pre-
programmed messages and one private message which may be edited at your telephone 
according to your personal preference. The message you select will appear on your 
telephone’s display. Any Executive key telephone that intercom calls (tone ring only) you 
will view that message on their display.
Operation
To program a message:
1. Press [FEAT ].
2. Dial [9] + [0]. The display will show:
To customize a message:
1. Press [chg].
2. Use the dial pad keys to enter your personalized message.  Table 4-8: Dial Pad Key 
Programming to determine how to select desired letters.
To select a pre-programmed message:
1. Press [next].
2. Continue pressing [next] until the desired message is displayed. The pre-
programmed messages are as listed in Table 4-10:
3. Press [store].
MSG  FROM  STA  xx
               show   del
OUT  FOR  LUNCH
   store       next
Table 4-10: Available Executive Notify Pre-programmed Messages
OUT FOR LUNCH IN A MEETING
BE BACK SOON OUT OF OFFICE
LEFT FOR THE DAY ON VACATION
The Executive Notify feature code may be programmed on a programmable feature button. 
						

							Message Waiting4-73
When another Executive Key Telephone user calls you, the message OUT FOR LUNCH will 
be displayed on the caller’s telephone display:.
The caller has the option of using the Call Back feature or leaving a message for you.
Message Waiting
Description
A busy or unattended station may be notified of a call attempt via the Message Waiting 
feature. At the Executive Key telephone, the display will show messages waiting and 
provide prompts to assist you in responding to the messages. Executive telephone users 
have the choice of leaving a simple Call Back Message Wait or a pre-programmed 
message.
For non-display telephones (Basic and Enhanced), a message waiting button may be 
programmed on a feature button. The red lamp for that programmed button will flash to 
notify the user of messages waiting. 
Operation
Basic and Enhanced Telephones
To send a Message Waiting:
1. Press [FEAT ].
2. Dial [9] + [6].
3. Dial the station number where the message is to be left.
To answer a Message Waiting:
1. Press [FEAT ].
2. Dial [9] + [6] or press a flashing MESSAGE WAIT button (if a feature button has been 
programmed for Message Wait).
Executive Telephones
To send a Message Waiting:
Upon calling Station xx and receiving no answer or busy:
OR
OUT  FOR  LUNCH
   cbck     msg
CALLING  STA   xx
   cbck   msg
STA        xx         BUSY
   cbck    msg     next
[cbck] wont be displayed unless called station is in tone mode. 
						

							4-74Message Waiting
3. Press [msg].
4. Press [call me]. You will hear confirmation tone.
To answer a single Message Waiting:
1. Your telephone display shows the following and the Message Waiting lamp (if a 
button is programmed) will flash:
2. Press [reply] to answer the message or [del] to delete the message without replying. 
To answer multiple Message Waitings:
1. Your telephone display shows the following:
2. Press [more] to review the other messages. 
To cancel a Message Waiting left at another station:
1. Press [FEAT ].
2. Dial [✻] + [9] + [6].
3. Dial the station number where the message was left.
Conditions
†The system will allow a total of 48 message waitings in the system at any one time.
†At Executive Key telephones, the message waiting indication will not be removed 
until [reply] or [delete] is pressed.
†Each station can leave only one message waiting at any one station; for example, 
Station (A) cannot leave 2 message waitings at Station (B).
†Each station may receive more than one message waiting from various stations.
†A feature button must be assigned on the Basic and Enhanced models in order to 
receive visual Message Waiting indication.
†Multiple messages are retrieved in the order that they were left.
MESSAGE  TYPE
 call    me    preprog
MSG    TO   STA         xx           
MSG  FROM  STA   nn
             reply           del
MSG  FROM  STA   xx
    more   reply      del 
						

							Music-on-Hold (MOH)4-75
Music-on-Hold (MOH)
Description
Any intercom or CO line call placed on Hold will hear music, if the system is equipped 
with an External Music Source. This music source can be monitored at an idle station as 
BGM music. There is one music source interface connector in the standard DHS 
configuration. When equipped, the optional Option Module provides interface for 2 
music sources in the DHS. The DHS-E includes both music source interfaces as a standard 
feature. One source may be used exclusively for BGM, and the other for BGM and Music-
On-Hold.
Mute
Description
During a conversation, you may prevent the distant party from hearing your voice by 
disabling voice transmission.
Operation
1. Press [MUTE] to enable or disable.
Muted Ringing
Description
While the user is on another call, incoming ICM/CO line calls will automatically ring at a 
muted lower level at that station. When the station is idle, incoming calls ring at the 
loudness level previously programmed from the volume up/down buttons.
Use of certain music sources for BGM or MOH may violate copyright laws.
The [MUTE] button may also be used for Push-to-Talk operation during a Voice Over Busy 
call connection. 
						

							4-76Na me In Dis p lay
Name In Display
Description
The station user name or department can be programmed to appear on the LCD of an 
Executive Key Telephone. The station intercom number will also be displayed when a 
name has been programmed. The name may consist of upper and lower case letters, plus 
numbers. DSS/BLF buttons may be conveniently labeled to associate stations by name, 
instead of station number.
Conditions
†When a User Name is programmed for stations, the STA normally displayed at that 
idle station will be replaced with the programmed name.
†Names may be 7 or fewer characters in length.
Night Service 
Description
The system can be programmed for Night Service operation which affects incoming CO 
line ringing and receive assignments. Any station may manually switch the system 
service from Day to Night mode, or vice-versa using the Night Service code. During Night 
Service mode, station and DISA Class Of Service (COS) outside dialing privileges are 
changed in accordance with the Toll Restriction Night COS programming.
Operation
At any telephone, while in the idle state:
1. Press [FEAT ]
2. Dial [#] + [2]
Conditions
†Each time the Night Service code is entered, the system mode of operation changes 
to the opposite mode.
†When the system is in the Night Service mode, all Executive Key Telephones will 
display night. 
						

							On Hook Dialing4-77
On Hook Dialing
Description
You may make outgoing calls without lifting the handset and monitor the dialing status 
through the built-in speaker. The [SPKR] button lamp is lit when monitoring a call.
The Basic key telephone can monitor outside calls and receive one-way paging 
announcements, but cannot reply unless the handset is lifted. The Enhanced and 
Executive models provide full hands-free speakerphone operation in addition to On-
Hook Dialing.
Operation
1. Press a [CO line] to make a call or dial a [station number] while on hook (handset 
hung up).
Page
Description
You can perform several types of pages:
†Internal Paging - page a group or place a system-wide internal page.
†External Paging - access external/ancillary paging equipment.
†All Call Paging - access all paging zones (internal and external).
Operation
Basic and Enhanced Telephones
To perform internal paging:
1. Press [FEAT ].
2. Dial [5] + [0] + [0].
To perform external paging:
1. Press [FEAT ].
2. Dial [5] + [0] + [1].
To perform All Call paging (internal and external): 
1. Press [FEAT ].
2. Dial [5] + [0] + [2].
When On-Hook Dialing, the type of line accessed depends upon the individual key 
telephone pre-programmed selection of intercom, CO line, or no selection (EMPTY).
Paging is one-way only. The Page Allow/Deny setting does not interfere with a stations 
ability to make a page or to establish a Meet Me page. 
						

							4-78Page
To perform group paging:
1. Press [FEAT ].
2. Dial [5] + [0] +[3].
3. Dial Group Number (1-8).
Executive Key Telephones
1. Press [FEAT ].
2. Dial [5] + [0]. This display will show:
To perform internal paging:
1. Press [all].
To perform external paging:
1. Press [extern].
To perform All Call paging (internal and external):
1. Press [next]. The display shows:
2. Press [both].
To perform group paging:
1. Press [group]. The display shows:
2. Dial the group number (1-8)
Conditions
†The display will show PAGE FAILURE if a page fails due to no available idle station or a 
busy external amplifier.
†Page Groups coincide with Station Groups. There are 8 possible Station Groups.
†Various types of paging may be answered from any idle station.
PA G I N G
 all    extern     next   
PA G I N G
  both     group
PAGE  GROUP
  both     group
Any of the paging codes may be stored on a programmable button. 
						

							Page4-79
External
Description
The system provides one-way, dedicated paging access to a paging amplifier. The 
External Paging Zone may be accessed individually or with all 8 Internal Paging Zones as 
an All Call Page. 
Operation
Basic and Enhanced Telephones
1. Press [FEAT ] + [5] + [0] + [1].
Executive Telephones
1. Press [FEAT ] + 5 + 0.
2. Press [extern].
Allow/Deny
Description
You can block one-way pages (internal, group, and all page) over the key telephone 
speaker by dialing the Page Deny code. You will still hear intercom calls and private voice 
announcements. Background Music, if enabled, is not affected by the Page Allow/Deny 
feature. 
Operation
To allow page announcements:
1. Press [FEAT ].
2. Dial [✻] + [9] + [9]. The display will show:
To deny page announcements:
1. Press [FEAT ].
2. Dial [9] + [9]. The display will show:
PA G I N G
   all  extern  next   
The External Page access code may be programmed on any feature button. The DHS 
requires the Option Module for this feature to function.
PAGE  RECV  ALLOW
    
PAGE  RECV  DENY