Vodavi Starplus Dhs/dhs-e Technical Manual

							4-10Alarm - Station
Executive Telephones
To turn ON a signaling alarm:
1. Press [FEAT ]
2. Dial [9] + [2]
3. Press CHG
4. Dial HHMM where HH is hour, MM is minute (24-hour clock).
5. Press [SAVE]
To turn OFF a signaling alarm:
When the alarm time is reached, you will hear tone ringing and the display will show:
1. Press [ack]
Canceling an Alarm
To cancel a programmed alarm:
1. Press [FEAT ]
2. Dial [✳] + [9] +[2]. An Executive Telephone will display ALARM DELETE.
Conditions
†The alarm clock will be canceled automatically after the alarm time is reached.
†The Executive Telephone display will be unchanged until [ack] is pressed or when the 
telephone is used for another call.
†SLT stations do not have this feature.
ALARM                   REACHED
ack
The Alarm Clock feature code may be programmed on any programmable feature button. 
						

							Alarm - System4-11
Alarm - System
Description
The system administrator may establish system-wide alarm notifications through system 
programming for various desired events. There are eight system alarm times that are 
maintained in the system programming. These alarms occur continuously, for the desired 
times, 7 days a week. For instance, if a system alarm is set once for 12:00 PM (lunch break), 
this alarm will occur every day at 12:00 PM and does not have to be reprogrammed for 
the following day. The alarm alerting is actually a one-minute period of Background 
Music played over every stations speaker. 
Conditions
†An external music source is required for this operation. The same music source used 
for Background Music is applied to the System Alarm Clock.
†Stations listening to BGM will not hear the System Alarm.
†If a station user is on a call (using the handset or speakerphone) during the alarm 
period, or in Do-Not-Disturb (DND) mode, the music alarm will not play at that busy 
station.
Alternate Answering Position
Description
A second station can be programmed as the alternate attendant. The alternate 
answering position serves as a back-up position to the primary attendant. CO ringing will 
forward to the alternate answering position after the pre-programmed Ring Alternate 
Position time. 
Conditions
†Any key telephone may serve as the Alternate Answering Position.
Alarm sound is reset at the station if the station goes off-hook and then back on-hook.
In reference to the time and date message display, the station number or station name will 
be displayed in the Day service mode; otherwise, the message NIGHT will be substituted, 
indicating Night service mode. 
						

							4-12Attendant
Attendant
Description
One primary attendant is provided in the system for support of necessary services like 
Line Recall, Forced Incoming Intercom Call Forward and Manual Night Service operation. 
A second, or alternate, attendant position may be established for common sharing of 
incoming CO calls or load sharing during peak traffic periods. The attendant position may 
be occupied by any key telephone type. However, maximum efficiency is gained by use 
of an Executive Key Telephone, since call handling is enhanced by use of system prompts 
and messages. 
The attendant may establish a private personal password for control of the system 
service mode (Day/Night/Time), Time Of Day settings and System Speed Dial number 
programming. 
One valid station number must be assigned to serve as the attendant. 
Conditions
†The Attendants personal 4-digit password is used by the attendant (or any other 
station) to perform System Administration functions (Service Mode, Time of Day, 
System Speed Dial programming).
Attendant Administration
Description
Attendant Administration is used to set the features Service Mode (Day/Night/Time), 
System Date and Time, and System Speed Dial. You may enter into Attendant 
Administration using the password of the assigned system Attendant telephone.
Operation
1. Press [FEAT ]
2. Dial [#] + [0]. The display shows: 
3. Dial the password.
4. Press [save]. The display shows:
5. You have three programming choices:
Station 10 is the default Attendant Position and is assigned CO line ringing for all CO lines 
at default on the DHS, and on the DHS-E Station 100 has the same functions.
CHK     PSWD   :__   
  bksp   save    chg
SELECT FUNCTION 
 svc      time    spd 
						

							Attendant Administration4-13
†System Service Mode
†System Date and Time
†System Speed Dial Numbers
System Service Mode
1. Press [svc]. The display shows:
2. Press [chg] to select between DAY, NITE, and TIME.
3. Press [CLEAR] to exit programming or [back] to change other features.
System Date and Time
1. Press [time]. The display shows:
2. Press [show]. The display indicates:
3. If the year is correct, press [next].
4. If you are programming a new year, dial the numbers for the current year.
5. Press [save]
6. Press [next] to continue programming System Date and Time.
7. Press [back] or [next] to return to the main Attendant Administration menu. The 
display will show:
System Speed Dial Numbers
1. Press [spd]. The display shows:
2. Dial the System Speed Dial bin [20-99] to be changed. 
3. Press [show]. The display will show what is currently stored in the speed bin:
4. Press [chg]. The display will show: 
SERVICE    :    DAY 
 back    next    chg
SYSTEM   TIME 
 back    next    show
YEAR     :  YR
 back    next    chg
SELECT   FUNCTION
  svc     time    spd
SYSTEM  SPEED  NO
  bksp      show    chg
EMPTY
  back    next    chg
_
  back    next    show 
						

							4-14 Authority Code - Traveling Class of Service
5. Dial the number to be stored in the bin.
6. Press [save]
7. Press [back] to return to Step 4 and continue programming speed dial numbers or 
press [next] to return to the main menu, or press [chg] if the speed dial number was 
incorrectly entered.
Additional information for Speed Dial
†To enter a CO Line Flash in a Speed Dial bin, enter [FEAT ] + [3]. The display shows “\”. 
To enter a Pause in a Speed Dial bin, enter [FEAT ] + [7]+[0]. The display changes to “P”.
†To enter a bin chaining command in a Speed Dial bin enter [FEAT ]+1+nn.
†When the code [FEAT ] + [7]+[0] or [FEAT ] + [3] is entered into a speed dial bin they 
occupy one digit position.
†When the code [FEAT ]+ [1]+nn is entered into a speed dial bin it occupies 3 digit 
positions.
†System Speed Dial bin 99 is reserved for External Call Forward, if available on your 
system. 
Authority Code - Traveling Class of Service
Description
If you have extended dialing privileges, you may access your same COS at a telephone 
without extended dialing privileges. Long distance and restricted CO line calls can be 
made from telephones that are normally restricted.
Operation
At the telephone without extended dialing privileges:
1. Press [FEAT ]
2. Dial [5] + [5]
3. Dial your station number.
Basic and Enhanced Telephones
1. Perform the Operation Steps 1-3.
2. Dial your password.
3. You may now dial according to your COS.
Executive Telephones
1. Perform the Operation Steps 1-3.
2.  An Executive Telephone will display:
3. Press [save]
Press [CLEAR] at any time to exit the programming mode. The Attendant Administrator 
code may be programmed on any programmable feature button.
AUTHORITY    CD   __
  bksp    save    chg 
						

							Automatic Busy Redial4-15
4. Dial your password.
5. Press [save]. The display shows:
6. You may now dial according to your COS.
Conditions
†When setting Traveling COS, the temporary COS accessed will be effective for one 
minute before the original station COS is restored.
†Features and programming, such as line access/ring/receiving assignment are not 
transferred with temporary COS use.
Automatic Busy Redial
Description
Automatic Busy Redial (ABR) may be used to redial the last number. The system will 
automatically dials the number and then monitors the line for a busy signal. If a busy 
signal is detected, the system ends the call and attempts to dial the number again. The 
redial cycle will continue until the maximum number of attempts designated in 
programming is reached. 
Operation
1. Press [FEAT ]
2. Dial [7] + [8]. An Executive Telephone will display:
AUTHORITY    ACCEPT
  
ABR requires the Option Module on the DHS for operation.
CO  LINE  X
  - ->1/10
The system will continue redial attempts until busy tone is no longer detected, or the 
maximum number of attempts is reached, or any other feature is used on the telephone. 
						

							4-16Automatic Line Selection
Automatic Line Selection
Description
This feature allows you to access a specific outside line or intercom (ICM) automatically 
when you lift the handset or press [SPKR].
A line will not be accessed automatically when your telephone is receiving an incoming 
call (outside or intercom) or a line is recalling at your telephone. However, you may 
override this incoming call priority operation by pre-selecting an outgoing line before 
lifting the handset.
Operation 
Basic and Enhanced Telephones
1. Press [FEAT ]
2. Dial [9] + [5]
3. Dial the following codes to select the item you want the telephone to access 
automatically: [0] - intercom, [1] - any outgoing line, [2] + [x] - any specific line, where 
x is that line dial [0] (0-9 for line 10, [✳] for line 11, [#] for line 12).
Executive Telephones
1. Press [FEAT ]
2. Dial [9] + [5]. The display will show:
3. Press the [chg] button to select between ICM, OUTG LN (any outgoing line), CO LN 
(for each of the equipped lines).
Canceling an Automatic Line Selection
Basic and Enhanced Telephones
1. Press [FEAT ]
2. Dial [✳] + [9] + [5]
Executive Telephones
1. Select [empty] during Step 3 of the programming sequence.
Conditions
†A Line Programmed for Automatic Line Selection must be programmed as available 
for access in system programming. 
†When Automatic Line Selection is set to EMPTY, you will not hear a dial tone when 
you lift the handset or press [SPKR]. However, you may still dial intercom numbers.
†The selection OUTG LN (for any outgoing line) is only available when the System Type 
is set for PBX in system programming. When set for OUTG LN, intercom numbers may 
still be dialed while on hook.
SELECT     :     ICM
                            chg 
						

							Background Music4-17
Background Music
Description
When your telephone is idle and the feature is enabled and activated, you can hear 
background music (BGM) through the loudspeaker. You can use the feature code to 
select between BGM Channel 1, BGM Channel 2 (if the system is so equipped), and No 
BGM. The BGM automatically turns OFF when you receive or make a call. BGM turns on 
again when the telephone is idle.
Operation
To enable/disable:
1. Press [FEAT ]
2. Dial [5] + [2] 
Busy Lamp Field (BLF)
Description
Depending on user requirements, any Programmable Feature Button can be 
programmed as a Busy Lamp Field (BLF) button to monitor a stations status. When the 
programmed station is off-hook or in Do Not Disturb (DND), the button LED will light red. 
This same button is used as a one-button Direct Station Selection (DSS) call button for 
quick inside calling.
Combination DSS/BLF
Description
Any feature button may be programmed as a combination DSS/BLF button. The DSS/BLF 
button allows you to call a specific station with the touch of one button. This same 
button will light whenever the associated station is busy (off-hook) or in the Do Not 
Disturb mode.
If a feature button is programmed for BGM, the lamp for that button will not light to indicate 
BGM is activated. Hearing the BGM will be your confirmation that the feature is activated. 
The DHS requires the Option Module to support the second BGM Channel. The DHS-E 
supports 2 BGM Channels.
Each station has a default feature button mapping, refer to Chapters 2 and 3, DHS and DHS-
E Description and Installation, to determine the default map of the telephone models. 
						

							4-18Call Back
Call Back
Description
This feature allows you to queue a station which is busy, in Do Not Disturb (DND), or idle. 
When you send a Call Back to a busy station, the Call Back process will begin when the 
busy station hangs up. When you send a Call Back to an idle station, the Call Back process 
will begin once the user performs an operation at that station and then hangs up. When 
the Call Back process begins, you will hear bursts of tone signaling you to pick up the 
handset or press [SPKR]. Then the queued station begins ringing.
Operation
Call the station that you want to queue. An Executive Telephone will display the 
following according to the status of the telephone you are calling:
3. Station you are calling is in Tone Ringing mode.
4. Station you are calling is busy.
Basic and Enhanced Telephones
To send a Call Back: 
1. Press [FEAT ]
2. Dial [9] + [1]
To answer a Call Back: 
1. When the Call Back process begins, your telephone will ring a special Call Back ring 
for 30 seconds. Lift the handset or press [SPKR].
Executive Telephones
To send a Call Back: 
1. Press [cbck]. The display will show either:
or
CALLING                STA    xx
  cbck     msg
 STA    xx    BUSY    
  cbck     msg      next
 STA    xx    WAIT
  cbck     msg
CBCK  TO STA  xx 
  
CALL    BACK    DENIED
   
						

							Call Forward4-19
To answer a Call Back: 
1. When the Call Back process begins your, telephone will ring a special Call Back ring 
for 30 seconds. The display will show:
2. Lift the handset or press [SPKR], 
OR 
Press [reply] to continue the Call Back. The display will show:
3. If you press [del] in Step 2, the Call Back will be canceled and the display will show:
To cancel a Call Back:
1. Press [FEAT ]
2. Dial [✳] + [9] + [1]
Conditions
†The station you are calling must be busy or in the Tone Ringing mode. Call Back will 
be denied when there is already a Call Back request at the called station. 
†Only one Call Back may be initiated at a time.
†To invoke Call Back at a station in Voice Call Allow mode, you must first Force Tone 
Ringing. At an Executive Telephone, if the Call Back is not answered during the ring 
reply time, the response message will be displayed until you press [reply] or [del]. 
†The Call Back process begins when both your telephone and the called party’s 
telephone are hung up.
Call Forward
Display 
Description
When any type of station call forwarding is invoked, the LCD display will normally 
indicate the call forwarding mode at all times. This enhancement has been made to make 
the call forwarding mode display optional. The Call Forward Display defaults to ON.
Operation
1. Press [FEAT ]
2. Then dial [#]+[6]
CALL  BACK  TO   xx                 
           reply       del
CALLING  STA   xx                 
    cbck  msg
CALL  BACK  DELETE