Vodavi Starplus Dhs/dhs-e Technical Manual

							5-14Message Waiting
Message Waiting
Description
The user is able to send messages to a station and return messages left at their station by 
dialing a feature code.
Operation
Cancel
1. Lift the handset
2. Dial [#] + [
*] + [96] + [ss]
Send
1. Lift the handset
2. Dial [#] + [9] + [6] + [ss]
Where:
ss = Station number (10-81) where the message is to be left
Paging
Description
SLT stations can access through the use of feature codes (Internal, External, and All Call 
Paging services) on the DHS/DHS-E
 Systems.
Operation
†All Call Internal - Lift handset and dial [#] + [500]
†External Paging Only - Lift handset and dial [#] + [501]
†System All Call Paging - Lift handset and dial [#] + [502]
†Group Paging (Zones) - Lift handset and dial [#] + [503] + [g]
†Where g = Station Group 1-8
Meet Me Answer (Meet Me Page)
Description
Any user hearing an Internal or External Page can answer the Page by dialing the Meet 
Me Page feature code.
When there is a message waiting, the user will hear special Intercom Reminder tone 
signifying that there is a message. 
						

							Por t Number ing5-15
Operation
When a page announcement is heard: 
1. Lift the handset
2. Dial [#] + [5] + [9]
Port Numbering
Description
Adding SLT stations to the DHS/DHS-E has the significant advantage of port-gain. When 
the SLT interfaces are installed (2-Port Analog Adapter and 2-Port SLT Expansion), the 
station numbering and available station ports are expanded at a ratio of 2-to-1. When 
analog adapters and expansions are installed, the port numbering is as follows:
Table 5-2: SLT Port Numbering (DHS)
Card 1 Card 2 Card 3
Digital
PortB1 Sta
NumberB2 Sta
NumberDigital
PortB1 Sta
NumberB2 Sta
NumberDigital
PortB1 Sta
NumberB2 Sta
Number
01 10 58 09 18 66 17 26 74
02 11 59 10 19 67 18 27 75
03 12 60 11 20 68 19 28 76
04 13 61 12 21 69 20 29 77
05 14 62 13 22 70 21 30 78
06 15 63 14 23 71 22 31 79
07 16 64 15 24 72 23 32 80
08 17 65 16 25 73 24 33 81 
						

							5-16Port Number ing
 
Operation
When setting or changing feature status, the single line telephone (SLT) will hear 
confirmation tone, which is a long uninterrupted tone indicating successful operation. 
The user must go on hook and back off hook before attempting other call processing or 
feature status changes.
Table 5-3: SLT Port Numbering (DHS-E) 
Card 1 Card 2 Card 3
Digital
PortB1 Sta
NumberB2 Sta
NumberDigital
PortB1 Sta
NumberB2 Sta
NumberDigital
PortB1 Sta
NumberB2 Sta
Number
01 100 148 09 108 156 17 116 164
02 101 149 10 109 157 18 117 165
03 102 150 11 110 158 19 118 166
04 103 151 12 111 159 20 119 167
05 104 152 13 112 160 21 120 168
06 105 153 14 113 161 22 121 169
07 106 154 15 114 162 23 122 170
08 107 155 16 115 163 24 123 171
Card 4 Card 5 Card 6
Digital
PortB1 Sta
NumberB2 Sta
NumberDigital
PortB1 Sta
NumberB2 Sta
NumberDigital
PortB1 Sta
NumberB2 Sta
Number
25 124 172 33 132 180 41 140 188
26 125 173 34 133 181 42 141 189
27 126 174 35 134 182 43 142 190
28 127 175 36 135 183 44 143 191
29 128 176 37 136 184 45 144 192
30 129 177 38 137 185 46 145 193
31 130 178 39 138 186 47 146 194
32 131 179 40 139 187 48 147 195 
						

							Por t Number ing5-17
†When setting the feature status, the SLT will receive error tone if the feature access 
code combination is incorrect. 
†When error tone is heard, the SLT must hang up and lift the handset again to attempt 
any further operation.
†SLT features DND, Call Forward, and Message Waiting (when a Message Waiting 
indication has been left at the SLT ) alert the SLT user that the feature is active by an 
interrupted (stutter) dial tone.
2-port Analog Adapter
Description
A 2-Port Analog Adapter is provided for connection of standard 2-wire analog telephone 
equipment to the digital network of the DHS/DHS-E
. Common uses of the 2-Port Analog 
Adapter are voice mail, facsimile machines, modems, and single line analog telephones. 
The 2-Port Analog Adapter is a self-contained, system-powered apparatus that creates 2 
separate analog station ports from one system 2B+D digital key telephone port. The 
housing accommodates the electrical components of the 2-Port Analog Adapter and the 
2-Port Analog Expansion. The 2-Port Analog Expansion PCB is exactly the same PCB and 
function as the 2-Port Analog Adapter PCB function. (One 2-Port Analog Expansion may 
be added to the 2-Port Analog Adapter housing.) The 2-Port Analog Adapter and 2-Port 
Analog Expansion each provide 2 dedicated DTMF receivers for decoding the dialed 
digits from the connected device. (Each analog port has a dedicated DTMF receiver.) To 
place calls, the analog telephone must provide DTMF tone signaling which is decoded by 
the adapter for call processing instructions. Twenty-five cycle (frequency) ringing is 
provided by each analog adapter for the attached analog device. Since each 2-port 
adapter provides dedicated DTMF receivers and ringing generators, and because the 
system has a non-blocking digital ICM bus, the single line telephones (SLT) are not traffic 
sensitive and do not require special traffic balancing. 
Conditions
†Any single line (2500 type) telephone equipment can be connected to the system 
using the 2-Port Analog Adapter and 2-Port Analog Expansion. 
†Directory Numbers DHS (58-81) and DHS-E (148-195) are assigned to B2 channels for 
SLT use at default. 
†When 2-port analog adapter is installed, the first single line extension number from 
that adapter is the same as the digital port extension number into which it is 
plugged. The second analog extension number is the first number plus 48 (example: 
100 and 148, 101 and 149). Refer to Chapter 6, SLT Features and Operation: Table 5-2: 
SLT Port Numbering (DHS), and Table 5-3: SLT Port Numbering (DHS-E).
†Some modems are not compatible with 2-port analog adapters.
Directory Numbers are changed in system programming. 
						

							5-18Speed Dialing
Speed Dialing
Description
Speed Dialing (SPD) allows SLT users to store frequently dialed numbers. These numbers 
can easily be selected by dialing the Features Access Code plus the Bin Number desired. 
Each station can store twenty (20) Station SPD Numbers in memory Bins (00-19). Each 
SPD Bin may contain up to sixteen (16) digits.
Operation
Dialing
1. Lift handset
2. Dial [✳] + [1]
3. Dial SPD bin number.
Storing
1. Lift handset
2. Dial [#] + [1]
3. Dial SPD bin for programming. Station Speed Dial bins range from (00-19).
4. Enter the desired outside phone number.
5. Press Hook Flash, and a confirmation Tone is heard.
Station Alarm
Description
An SLT may instruct the system to ring the telephone at a predetermined time for use as 
a reminder. 
Operation
Set
1. Lift handset
2. Dial [#] + [9] + [2] + [hh] + [mm]
Where:
hh = hour in military format
mm = minute
Use of System speed dial numbers is based on the SLT Class of Service assignment. When 
speed dialing, either private speed dial number or system speed dial number is allowed. 
						

							Station Lock5-19
Cancel
1. Lift handset
2. Dial [#] + [✳] + [9] + [2]
Station Lock
Description
The Station Lock/Unlock feature is used to prevent unauthorized outside calling from a 
station that is unattended. The feature code [#97] is also used to program the stations 
private 4-digit password.
Operation
To lock station:
1. Lift handset
2. Dial [#] + [9] + [7] + [pppp] + [#]
Where:
pppp = current password
Password Change
1. Lift handset
2. Dial [#] + [9] + [7] + [pppp] + [new four digit password]
Where:
pppp = current password
Un l o c k
1. Lift handset
2. Dial [#] + [9] + [7] + [pppp] + [✳]
Where:
pppp = current password
Station Alarm setting is cancelled after each use.
Use of the Station Lock feature 97 will restrict access to 911. 
						

							5-20Tr a n s f e r
Tr a n s f e r
Description
Transfer a call from your station to another station while connected to current call.
Operation
While on a CO Line call:
1. Press Hook Flash
2. Dial Station number within 5 seconds (call will be disconnected after 5 seconds have 
elapsed if station number is not entered).
3. Hang up to complete the transfer.
While on an intecom call:
1. Press Hook Flash
2. Dial Station number
3. Hang up to complete the transfer.
Conditions
†When a CO line call is transferred, the system rings the new station with external ring 
signal.
†When transferring a call, the held internal party becomes the new calling party and 
hears Ring Back tone.
†CO Line Call Transfer is allowed for idle or busy transfers.
†An SLT cannot transfer a CO line call to a station that is in DND mode. 
						

							6
System Programming
It is very important to load default customer data when a system is first installed,
when upgrading software feature packages or when severe power disturbances
cause reason to doubt the customer database integrity. If any of these conditions
exist, please use the 
Power Up Initialization information in Chapters 2 and 3, DHS and
DHS-E Description and Installation
, before proceeding with any customer specific
programming. 
Customer Database programming is protected from loss during power interruptions by an 
internal Nicad or Nimh battery. This battery will maintain customer database 
programming for up to 300 hours when fully charged. For a battery to become fully 
charged, the system must be powered continuously for 14 hours. 
						

							PC Programming6-1
PC Programming
The Feature Package 3 software allows the service technician to program the STARPLUS® 
DHS/DHS-E™ system using an external, PC-based, Windows software programming 
tool. The Windows software tool streamlines programming and allows for database 
printout and reserve storage. Operation of the Windows software is not covered in this 
text. There are two versions of Windows DBA: one for DHS
 and one for DHS-E
. On-line 
help is provided within the software tool to assist the adept user. Those unfamiliar with 
PC operation and the Windows environment should rely on the following (all 
encompassing) built-in Database Administration facility. The DHS
 system requires the 
Option Module to be installed to provide a serial port for connecting the PC to the 
system.
Keyset Programming
Three LCD interactive soft buttons are instrumental in the database programming 
process. Programming must be performed at an Executive model key telephone. 
Soft Button Prompts
LCD display menu prompts encountered during programming are:
bksp: When the new programming data entry is not desired, the station user may press 
the backspace [bksp] button to erase the last data entered and return to the immediately 
preceding prompt.
save: When the new data is entered, the system will check the entered data 
automatically. If the entry is invalid, the prompt will be refreshed. The station user must 
press the store [save] button to confirm entry and continue with the next prompt item.
chg: Press the change [chg] button to modify the current prompted item. If the data/
message to be changed is generated by the system itself, the current programming item 
will be replaced by new data (toggled between YES and NO, or cycled through several 
data/messages) when the user presses the [chg] button.
next: Repeated depressions of the [next] button will present the next selection or the 
next programmable item within the current category.
back: Repeated depressions of the [back] button operate similarly to the [next] button 
where the previous programming category is selected, or the previous programming 
item within the current category is selected.
show: Press the display [show] button to enter into detailed item feature programming 
of a specific category, or to display current programmed content of the feature.
clear: The [clear] button can be used at anytime in system programming. Depressing this 
button aborts any programming in progress and returns the Executive Key Telephone to 
an idle state.