Toshiba Voice Processing Vp100, 300s, 300 Configuration Manual

							18 
19 
- _ 
DELIVERY, the delivery mode of the message is set to immediate. The lbshiba 
VP System prompts, “For own&t deliwypms rwo.” The message is sent 
overnight only if the caller presses a 
MAY SEND NETWORK MESSAGES ONLY AT NIGHT (Networking) 
:. 
For Networking, this attribute allows messages to be sent only at night. The ‘Bshika 
VP System sends the message 
overnight without prompting. 
/- 
If the mailbox has neither COS Attribute 17 nor 18, System Parameter 70% used to 
determine the delivery mode of the message to the network address If System 
Parameter 70 is set for immediate delivery, the Xxhiba VP System prompts, “FM 
ovdghr deEvery press fwo. * If the caller presses 
q , the message is sent ovenright. 
If the caller does nothing or presses a the message is sent immediately. 
MAY REQUEST A RETURN RECEIPT MESSAGE (IntraMessaging) _ c 
;. 
This attribute allows the originator of a message to request that a Rfsurn Receipt 
be sent back when a message sent from their mailbcx has been listened to. The 
Return Receipt consists of a prompt stating the name of the person the message 
was sent to, followed by “retun, EC&?” and the entire message that was sent. Press 
q to find out what TIME the originaI message was listened to. 
For Networking, or@ the fvst 20 seconds of the message are played ba& 
20 MAY USE GREETING INSERT/SWAP 
Used to create Scripted Messages, Company Greetings, and Sequential 
Greetings/Messages. When this attribute is assigned to a COS, ,recordings can be 
stored as messages and played as greetings. 
When this attribute is assigned, AGC (auto-gain control) is automaticaUy disabled. 
This means that the Toshii VP System does not automaticahy adjust the volume 
of a recording. This is desirable, for example, when “mood” music is recorded to be 
used as a greeting. The volume would remain as set instead of being adjusted by 
the lbshiba VF’ System. -~ 
The Insert/Swap feature is enabled on the touchtone keypad as follows: 
IIHIlB Record a greeting but store it in this mailbox as a message. 
Emn Convert a stored message to be a greeting for this 
mailbox. If a greeting exists, swap with the stored message 
with the current greeting. The stored message becomes the 
current greeting. 
Scripted Messages 
Press jiJ q q to record Scripted Messages. Must have the Scripted Prompting 
feature package for this application. Refer to the Featwe 
D.emipion manual - 
SCRIP-ED PROMPTING. -, :  
						

							Company Greetings 
Press q q q to record many versions of a Company Greeting. press q m m to 
selectthebestrecordingtobeusedasthegreeting. Or,press~~~torecord ’ 
different greetings for special 
otxasions. Swap the greetings as needed by pressing 
fiJiJm Greetingscano~beswappedifrecordedbypressingOO~. 
Sequential Greethgs 
You can record many messages to be played as greetings. Each messagi is recorded 
bypressing~~~. RefertotheFeanwDex#krmanual- . 
CUSTOIiBiXTION. 
21 
- - USE MESSAGES IN THIS MAILBOX AS SCRIPT FOR RECORDING (Scripted 
PfompW4 
MaiIboxes with this attribute may contain up to & 
messages that are played to the 
caller for gathering specific information The first message plays, waits for the 
callefs response, then the next message plays, etc. The caller is requested to 
review their response unless Attribute 22 is included in the COS for the Scripted 
Maihxx. The caller’s responses are actually recorded and stored in a different 
mailbox as a single recorded message. 
22 
Messages are prohibited from being sent to a mailbox with a COS containing this 
attribute. 
MAY OVERRIDE REVIEW OF SCRIPTED MESSAGES (Scripted Prompting) 
AUows a Scripted Message response to be stored without requiring the caller to 
listen to the entire response. Responses will play, but can be overridden by pressing 
q to send the message. Without this attribute, a person who has recorded 
responses to a Scripted Message must listen to the entire response before it is 
stored. (Only the response is played, not the questions.) 
23 ALWAYS PLAY NOVICE PROMPTS 
A mailbox with this attribute always plays the novice prompts regardless of the 
number of times certain functions are used. The Toshiba VP System is shipped with 
Novice Prompts on for ah new maiIboxes. After certain functions are used the 
amount of tunes defmed in System 
Parameter 76 - NOVICE PROMPT KEYPAD 
COMMAND 
USAGE LIMIT; the novice prompts are not played again unless the 
features are not used within one week Refer to the Feature L?esc++fjon manual - 
CUSTOMIZATION, for more information. 
24 NEVER PLAY NOVICE PROMPTS 
A mailbox with this attribute never plays the novice prompts. The Toshiba 
VP System is shipped with novice prompts ON. This attribute overrides the default. 
When replacing a hard disk, or reinstalling or restoring a system, use this attribute 
to inhibit novice prompts on all current maillxxes. People knowledgeable to 
Toshiba VP Systems may be annoyed by these prompts. Any new employees added 
after the upgrade should have a different COS (without this attribute) so they 
automatically have novice prompts on their mailbox. Refer to the Feature 
Lksctiprion manual - CUSTOMIZATION, for more information.  
						

							5-16 Cot-B~utzt~-onhknual 
25 MAY NOT LOGON TO THIS MAILBOX (Use with Attribute 3 ) 
(May be assigned 
to PORT) 
This attribute 
prohibits anyone from logging on to a ma&x. It prevents an 
unauthorized person from gaining access or altering special rna.ik~es, ie; access 
to seutred extensions, modems, aunpany greetins or information only mailboxes 
This attribute must be deleted from the COS if access to this mailbox is required. 
A caller coming in through a port with this attribute assigned to it cannot’i‘og on to 
any- 
26 MAY NOT USE INTERNAL MESSAGING FEATURES (lntraMessaging) 
(May be assigned to PORT) 
Mailboxes with this attribute can only use the following featuresz Listen, Save, 
Erase, ause, Backup, Go Abead, Tme and Volmne. ‘Ihis attribute dm not allow 
the feature - Make and send NEW meSSageS None of the IntraMemaging features 
can be usedz Make Message, Forward, Reply, Check, Immediate Call. 
A cakr coming in through a port with this attribute assigned to it, cannot use any 
IntraMessaging features, including the “Quick Message” feature 
q . 
27 AFTER GREETlNG PLAYS, GO TO NEXT GREETING OR EXTENSION 
After a greeting plays and the caller enters a menu selection, another extension can 
be called or greeting played automatically. The alternate number is defined in the 
INFORMATION Table, Index 18. A second greeting can be the original greeting 
Played again- 
For example, if a caller has dialed 
q q q for the company directory, then dialed 
a number for product information, the company directory can automatically be 
played again after the product information greeting has ended. 
A mailbox with this attribute assigned does not allow a caller to leave a message. 
However, a message can be addressed to the ma&x. .-~- 
Attribute 27 should not be used with Attributes 11 and 31. 
28 MAY 
USE OFFSITE OR PAGER MESSAGE WAITING NOTlFlCATlON 
Enables a mailbox with this attribute to receive message waiting notification at a 
Iocation other than an extension off the PBX Notification can be to an offsite 
phone number or pager number (in conjunction with Attribute 9& Refer to the 
Feature Dextiprion manual - CUSTOMIZATION, for more information. 
29 FIFO QUEUING (Used for Calling Groups) 
Enables callers to wait in queue for au available agent when a small calling group is 
unavailable. The caller is placed in queue in the order the call came in, and 
TcstltnVPSystmm f3e4eaw5.3 May,lWl  
						

							informed of how many people are waiting. A greeting must give instructions to the 
caller. An example greeting may be: “press OM to wait, two to place M ordo, or zero . 
fw arristmrce. m Refer to the Fem~re Dcsc@on manual - FIFO QUEUING. 
b WARNING ( 
A port is tied up as long as the caller is in queue. 
30 
STATION IS ON ANOTHER PBX, WAIT LONGER BEFORE COMPLEFING 
CALL 
31 It may take Ionger to connect a c3II going to a maiIbox over TIE lines or to another 
PBX than it would to 
c0nnfx.t to an internal extension. This attribute altows for an 
additional delay for tone recognition. 
_ .- 
PLAY ALTERNATE GREETING WHEN NORMAL GREETING IS OFF 
This attribute allows a mailbox to have two greetings, For example, a support center 
can play one greeting during off hours and another greeting when the extension is 
busy or not answered. The alternate greeting is recorded and located in the Next 
h4aiIba defined in Information ?able Index 18 of the first ma&ox. It 
operates only 
when the main greeting is OFE 
DY When an alternate greeting is active it takes precedence over COS Attribute 
6 - CALL FIRST BEFORE PLWlNG GREETIN 
G, and Attribute 29 - FIFO 
QUEUING. 
Refer to the Feutwe DesMption manual - CUSTOMIZATION, for more 
information. .L 
32 
STATION HAS MULTIPLE MAILBOXES, ASK BEFORE CONNECllNG 
Used for mailboxes where more than one person shares one phone. With this 
attribute, the Toshii VP System announces the name of the called person and asks 
if the call should be accepted. A pound (#) accepts and a st2 (‘) rejects the call. If 
rejected, the caller is informed that the person-does not answer and offers to take a 
message, or dial another extension, or dial 
q for assistance. Refer to the Feature 
Dexription manual - CUSTOMIZATION, for more information. 
33 
WILL SEND SCRIPTED MESSAGES WITHOUT CONFIRMATION (Scripted 
Prompting) 
Used for scripted prompting applications where it is desirable for all responses, 
whether complete or incomplete, be Sent to the Divert Mailbox automatically 
(without requiring the caller to press a key to confii). For example, use this 
Attribute where callers may have rotary dial phones and cannot generate the tone 
to cxmfii. With this attribute, partial reqxmses caused by a caller dialing 
q to exit 
Scripted Prompting before responding to all prompts are also sent. 
D Callers do not review their responses when Attribute 33 is assigned.  
						

							34 TRANSFER CALLS WITHOUT CHECKING FOR BUSY OR NO ANSWER 
(May be assigned to PORlJ 
The Toshiba VP System automaticaliy makes an unscreened transfer to the called 
extension when a COS has this attribute. This allows the Toshba VP System to 
offer callers the option of %unping-+n” to a busy extension in mrne PBXs. . ‘: 
DI Not all PBS allow transfer to busy exten&ns. Some may permit it, bat it is .:: 
not desirabIe (caller hears busy until they &oose to 
disco~ec!tJ This is 
speciGically designed for PBXs offering the ability to camp-on by ‘?skning” 
to busy tone for a certain amount of time. 
: 
38 
PORT REQUIRES AN ACCOUNT CODE/hWLBOX IS AN ACCOUNT CODE 
(Incoming Call Restriction - Accounl Codes) (May be assigned to PORT) 
When this attribute is assigned to a port, an Account Code is required before the 
port can be used for calling extensions, logging on, or leaving quick messages 
When assigned to a maiRxx the mailbox becomes an Account Code. Ma&axes 
with this attribute cannot receive messages or be logged on to. Refer to the F&WC 
De.sc+& manud - INCOMING CALL RESlXICl”ION. .,%, .c 
..- 
37 
DO NOT CHECK USERS TABLE FOR ACCOUNT NUMBER 
(Incoming Call Restriction - Account Codes) (May be assigned to PORT) 
When this attribute is assigned, the Account Code entered does not have to bein 
the USER %ble. The Account Code is not checked, it is just sent to the PBX.. 
38 SEND EXTENSION/MAILBOX 
TO PBX BEFORE CAWNG 
(incoming Call Resktion - Account Codes) (May be assigned to PORT) 
When this attribute is ass@ed, the called mailbox or extension .&its are sent to 
the PBX according to the following rule.: 
l If an extension number is associated with a mail& the extension number is 
sent to the PBX. 
l If there is no extension, the digits the caller entered (the mailbox number) are 
sent to the PBX. 
System Parameter 128 interacts with Attribute 38 by either defining the maiIbox as 
the digits always sent to the PBX (l2.8-YES) or allowing the extension to be sent, if 
it exists. (12%NO). 
HZ%EXt 
Yes 
Yes 
No Sys Par 128 
YeS 
No 
Yes/No 
Send to PBX 
MaiIbox 
Extension 
MaiIbox 
39 MAY NOT CALL OPERATOR BEFORE 
ACCOUNT CODE IS ENTERED 
(Incoming Call Restriction - Account Codes) (May be assigned to PORT) 
When this attribute is assigned, the attendant can not be c&d unless an Account 
Code is entered. The prompt says “G&+e”if an attempt is made to call the 
attendant without entering an Account C&e.  
						

							40 DESTINATION IS AN IVR SYSTEM (lnteradive Voice Response) 
This attribute is assigned to a maiIbax that transfers the caller to tbe IVR System 
extension number. Not applicable to Tbshiba VP Syskms. 
41 MAY MOVE FORWARD OR BACKWARD DURING GREEIING 
AllowsacallertousetheForwardandBacbard features wNe listening to a 
greeting from a mailbox with this attribute. During the greeting. the caller must 
entera~toachatethisfeahue. 
This feature is designed to be used with spec%c applications. An aample is 
recording long meetings so other employees may J&ten at a convenient time. When 
this attibute is assigned, a “Quick Message” (IntraMessaging feature) can not be 
sent while listening to the greeting. 
After the 
q is entered, the prompt says, Yirfening ispoured To back up, press two, 
to go ahead press four.” If the caller does nothing after entering the q key, the 
prompt says, “Li.Qening is pawed. To co&we, prets stm, to backup, press two, to go 
o.hed,pnxs four” If the mailba does not have this attribute and a caller presses 
q , the Xxhiba VP System offers to record a “Quick Message.” The amount of 
time the Toshba VP System moves forward and is&ward is defimed in System 
Parameters % and 97. The default to move forward is l20 seconds, and to move‘ 
backwa& 60 seconds. Refer to the F&we Dex+zkwz manual - 
CUSTOMEATION. 
42 NEVER DO ASAP MESSAGE WAITING 
43 
When a message is left in a mailbox, the Toshiba VP System atte;hpts to call and 
give notification. The default is set to call as soon as possible, unless the message 
was left under a ‘ring-no-answef condition. With this attribute, Message Waiting 
calls ‘5” minutes after the meSSage is left instead of as soon as possible. ‘Y’ is 
defined in each mailbox by using the OFFIONS feature. 
MAY RE-RECORD AFIER CALL MESSAGE 
With this 
attribute assigned to the COS of the mailbox called, after leaving~a 
message for a no-answer or busy extension, or a mailbox with the greeting ON, 
callers may re-record the entire message before sending it. This feature does not 
allow e@tipg portions of a message. 
-While recording, the caller must stop speaking for five seconds or enter a 
q to 
activate this feature. The prompt says, “73rank you for 
your masuge. To m-record 
your mesage, press stm, 
to send rhe mewge, press pound. w 
A q deletes the entire message and the prompt says, ‘Recording... (beep) ” and 
begins re-recording the message. 
A 
q sends the message. The prompt says, “Message sent. Please dial another 
a-tension number, or dial zero for asistaace. ”  
						

							While recording if the caller enters a q or any other digit, recording is terminated 
i 
and the caller is given the option to re-mcord or send the message. The digit 
enteredisp~asafirstdigit.Attheendofrecording,ifa~~isentered, . 
the prompt says, “Mesuge sent, gc&+c” If the caller does nothing, or an invalid 
digit is entered, the prompt is replayed the number of times defined in System 
Parameter 7. When the limit is reached, the prompt says, “Message sent, goc$+z. “, 
Refer to the 
Feume Descripti manual - CUSTOMIZATION. 
44 PLAY AND TIME STAMP ALL MESSAGES IN THIS MAILBOX .,- 
AUmessagesinamailboxcanbelistenedtoconsecutiveEyalongwiththeir . 
corresponding time stamp when this attribute is assigned to the maibox. Without 
this attribute, the 
q key plays each message one at a time. With this attribute, the 
q key plays all messages.without stopping between. AU other mailbox features 
available while listening to messages apply white listening to all messages. 
This feature does not continuously play messages acrossmailbox bounclaries. ‘lb 
continue listening in Extended Mailbcues, you must log on to each member of the 
Extended Mailbox and use the USTEN amunamL Each member must also have 
this attribute assigned. ;.-., 
07 lItis feature is intended to be used when tmrmxibing messages from a 
mailboxIfthisartributeisassignedtonormalmailboxesitmayappearthat 
some mailbox features are not operating correctly. When the ERASE, 
FORWARD and REPLY features are used at the very end of a message, the 
next message is already starting to play. Thereforc the message that is just 
beginning to play is acted upon, not the one the listener has just heard- 
1 
46 
PLAY MESSAGES IN LIFO ORDER.” 
III most cases, the first message in a mailbox is played followed by all others. Wti 
this attribute, the last message is played first followed by all p&ding messages ?b 
listen to the first message the “Listen to last message” mailbox function must be 
used -enter 
q a. 
46 USE EXTENDED MAILBOX FOR ALTERNATE OFFSITE NUMBER 
With this attribute, the Extended Mailbux is used only to provide an Alternate 
Offsite message waiting number. Refer to the 
Fe&we Dercn’phn manual - 
CUSTOMIZATION. 
47 SPEAK MESSAGE WAI-IING PROMPT WHILE WAl7lNG FOR ANSWER 
Normally, Message Waiting tries to detect answer before speaking the Message 
waiting prompt. With this attribute assigned, the Message Waiting prompt speaks 
while waiting for an answer. Since the call may be answered in the middle of the 
prompt, the Toshiba VP System repeats the number of messages in the mailbox 
after the security code is entered. Refer to the 
Fix&we Description manual - 
CUSTOMIZATION. 
48 AUTO-COPY MESSAGE 
Enables 
a message left for a mailbox to be automatically copied to a different 
mailbox. Use the OPTIONS feature in the mail& - 
q q , then q - to define 
8 .I 
j  
						

							the number of the mailbox to receive the copied messages. A copy of messages sent 
toa~withthisattributeinitsCOScanbesenttoasingiemaiEbox,a . 
Distribution List pilot number, or a Network mailbox. Refer to the Femurs 
Des&p& manud - CUSTOMIZATION. 
49 AUTO-DELETE A COPIED MESSAGE 
Used in conjunction with Attribute 48. Automatically deletes the message in the 
Original~andsendsittothemaiIbcarconfiguredintheprocessd~in 
Attribute 48 Refer to the F’ Des+& manual - CUSTOMIXIION, 
mm 50 STORE MESSAGES REDUNDANTLY 
51 
Used when two hard disk drives are installed and used for redundancy. Refer to 
the Feanut Dtzmiption manual - HARD DISK REDUND,WCY. 
RECORD SPECIAL PURPOSE GREElING 
‘Ilis feature is designed to be used with qxcific applications An example is 
recording long meetings so other employees may listen at a convenient time. 
With this attribute assigned, recording is more tolerant to silence, talkoff, and 
inadvertent DlMF keypad entries or amtent in voice. * 
The maximum amount of silence before the prompt “Recora%tg irpatmd ake to 
silence.. )) is controlled by System Parameter ll3. Normal silence before pause is 8 
seconds. The maxim um for System Parameter ll3 is 4 minutes. If the silence limit 
is reached, the greeting is retained in the maiIbcnz as it was recorded, up to the 
point where silence began. Normal operation throws away a greqing ended by 
maximum silence and keeps the previously stored greeting. Since DTMF detection 
is disabled, recording is terminated only when 
q q is entered or the maximum 
time Iimit for silence has been reached. Refer to the Fearure Dex+xion manual - 
CUSTOMIZATION. 
52 DYNAMIC CALL BLOCKING (Call BlocJcing) (Assign to PORT only) 
AIlows blocking to be determined by the call blocking value of the first mailbox 
dialed rather than the call blocking value of the port the call came in on. This frees 
the port to answer any incoming call, regardless of the call blocking value of the 
group being called. 
This also enables CalI biocking to work with DID and E&M applications 
rather than 
blocking being applied on all ports so that DID/E&M caIls may be blccked. 
The Dynamic CalI Blocking feature only works if the port call blocking value is 0 
and the first mailbox being called has a calI blocking value other than 0. Any 
subsequent calls 
to mailboxes with a call blocking value of 0 are placed. 
53 NO DELAY BETWEEN EACH OFFSITE MESSAGE WAITING CALL 
‘ 
In 
normal operation, the mailbox configuration parameter determines the amount 
of 
time to delay between placing Offsite Message Waiting calls (configured by using  
						

							E-22 GxlfigLmthnMYud 
- 
the OFTIONS command in the ma&ox) This attribute overrides that parameter. 
Instead of delaying between c&s, the next call is made immediately. 
This is prktrily used with Attribute 46 when more than one mailbox is conQu.red 
for Offsite Message Waiting. Refer to the 
Feanm D,zsc@m manual - 
CUSTOMIZATION. 
54 MAY SPECIFY A PERSONAL ASSISTANCE MAILBOX 
l 
Whenthisa~nteisassignedtoaCOS,ansrtenslonrsaybedesignatedasthe 
Fersonal Ass&ant (PA) for the ma&ox. The PA extension is used in place of the 
intercept position defined in the ma&ox, port, or trunk INFORMATION Table for 
the mailkx. After reaching an unavailable mailbox with this attribute assigned, if a 
caller dials a for assistance, the designated PA is called instead of the intercept. 
. . 
_,: 
When AuUfiansfer to Assistance is confiied, the PA extension is used. 
The PA extension must be confiied in the mailbox by using the OPnONS feature 
(a m then m. In addition, Index 24 in the mailbox INFORMATION Table must 
have a value of YES. 
Refer to the 
FeotureDemipion manual - CUSTOMIZATION, Personal Assistance, 
for a complete description of this feature. 
55 DO NOT COLLECT MAILBOX TlMlNG INFORMATlON FOR THIS PORT 
! 
(May be assigned to PORTS and Trunks only) 
The Mailbox Usage Summary report contains information detailing individual 
mailbox usage. The report shows the amount of time a port was’used for each 
mailbox in the USER Table. The usage time for each mailbox is shown for Logon 
Tie and Usage Tie. 
In some applications, it may be necessary to only collect timing information for 
certain ports. For example - the amount of time a person is logged onto a mailbox 
over a WATS line should be charged for, but the time logged on lccally should not. 
For these type of applications, this attribute can be assigned to certain ports. When 
assigned, timing information is not collected for mailboxes tied from ports with 
this attribute in their COS. 
This Attribute has no effect if assigned to a maikx. 
56 PLAY AU MESSAGES IN THIS MAILBOX AS A GREETlNG 
(Sequential Greeting feature) 
Some applications require that frequent changes be made to a greeting, such as 
adding more information to it or deleting parts of it. Rather than rerecording the 
entire greeting, portions may be rerecorded without affecting the rest. 
Messages may not be sent directly to this ma&ox. Therefore, you must record each 
segment of the greeting using the “Greeting Insert/Swap” feature (Attribute 20 -  
						

							MAY USE GREETING TNSERTXSWAP). When the mailbox is called, all the messages 
are played, successively, as a regular greeting. 
If the application requires messages to be taken, a Divert mailbox is required. Lf the 
application requires the caller to be autornatii3lly transferred to another extension, 
a Next Mailbox is required. 
The greeting in the mailbax must be OFF for this feature to operate. ,.- 
Any messages that have already be-en forwarded to the mai0ox are also played as a 
part of the greeting. Comments attached to the forwarded message are not played. 
Refer to the 
F~nue Debptim manual - CusToMIzATION. 
57 PLAY CUSTOM MESSAGE WAiTlNG NOTIFICATION PROMPT 
On certain PBXs, extensions are unable to prodiice IYIMF tones when called by 
the Toshiba VP System directly. When Message waiting Notification (KWN) calls, 
the person answering is unable to enter their mailbox. ?b solve this problem, a 
Special Greeting can be played informing the person to hang up and Cal the 
Toshiba VP System to retrieve their mesaagE The greeting is activated by assigning 
Attribute 57 to the mailbox COS and defining a Special Greeting maibx in the 
CUSTOM PROMPT Table. 
When MWN places a call to a maiIbox with Attribute 57, the normal prompt “Thae 
me x message 
fir (name) m is followed by the Special Greeting. The Custom Prompt 
might say something like “To @a to your w, 
pkasehungupandaW.cuand 
enleryolumaihx” 
This feature works in conjunction with Attribute 28 - MAY USE OFFSITE OR 
PAGER MESSAGE WAITING NOTIFICATION, and with Attribute 47 - SPEAK 
MESSAGE WAlTiNG PROMPT’ WHILE WAITING FOR ANSWER. In these 9 
the prompt and greeting repeat the number of times configured for those 
applications. 
Refer to the 
Fixture Des&p&m manual - CUSTOMIZATION and to the CUSTOM 
PROMPT Table chapter in this manual. 
58 DO NOT USE THIS PORT FOR INTEGRAllON (Adapt& Integation) 
Used for special appliations when Adaptive Integration is installed. Refer to the 
the 
ImalLation and Maimmnce manual - ADAFTIVE INTEGRATlON for 
information regarding your PBX. 
59 GREETING ON THIS MAILBOX MAY NOT BE INTERRUPTED 
Offers flexibility in controlling which greetings may be interrupted by DT?vfF. 
Normally greetings, including Custom Error Prompts, may be interrupted by a 
caller pressing 
a touchtone key. 
If it is desired 
for a greeting or custom error prompt to be played in its entirety 
without DTMF interrupting it, Attribute 59 must be assigned to the COS of the 
mailbox 
containing the greeting. 
lhhmaw.!+awm -5.3 Wleel