Toshiba Voice Processing Vp100, 300s, 300 Configuration Manual

							12, 
HOLIDAY TABLE 
Chapter Contents 
Section Descrbtlon 
PCiCIe 
12.1 
12.2 
12.3 Understanding the HOLIDAY Table 
.................................................... 12-1 
How the HOU DAY Table is Used ...................................................... 12-2 
How to Configure the HOLIDAY Table .................................................. 12-3 
Using INSTALL .................................................................. 12-3 
Using UPDATE ................................................................ 12-3 
i  
						

							INTRODUCTkON 
The HOLIDAY Table contains the list of dates considered as holidays in the SCHEDULE Table. 
When a date is entered into the HOLIDAY Table, all specified hours of those datp are directed 
to the same INFORMATION Table. The INFORMATION Table may spec@ a special company 
greeting for those dates. 
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							Quick Reference Guide 
HOLIDAY Table 
Command Description 
HOLIDAY Table 
Contains dates that are treated differently than other 
days of the year. Recognizes current year only. 
Maximum Entries 40 
HOLIDAY Table and the INSTALL Program 
There are no questions in the INSTALL program + 
pertaining to the HOLIDAY Table. Configure by using 
the UPDATE program after the installation is complete. : 
t 
UPDATE Command Options 
LIST .L HOL 
ADD .A HOL 
MODIFY 
Use to list the HOLIDAY Table. 
Use to assign dates to the HOLIDAY Table. 
Does not apply to the HOLIDAY Table. 
DELETE .D HOL Use to delete dates from the HOLTDAY Table. 
The . prompt is displayed by the UPDATE program. 
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							HblJDAY Tab 12-1 
12.1 UNDERSTANDING THE HOLIDAY TABLE 
The HOLIDAY Table contains dates that are treated differently from other days of the yw. 
These dates are usually company holidays or other special occasions. All dates in the table are 
recognized for the current year. Dates for future yeais cannot be cordigurecl. 
.‘- 
Example of a HOLIDAY Table:  
						

							12-2 Confiauratian ManA 
12.2 HOW THE HOLIDAY TABLE IS USED 
For each COS, the T& VP System looks at the SCHEDULE Table to determine which 
INFORMATION Table to use for specific dates and times Each entry (or time period) in the 
SCHEDULE Table has a Days field containing the days of the week the schedule is in effect: Sun, 
Mon, . . . . Sat. In addition to specifying the day of week, HOL (for holiday) can b&pxified. ;: 
It is possible to activate start and stop times when HOL is entered in the SCHEDULE TabIe, 
allowing the INFORMATION Table associated with the holiday to be used for only a part of the 
day. 
The following SCHEDULE Table contains a time period for only a few hours of the dates specified 
as holidays: 
t In this example, all dates defined in the HOLIDAY Table use INFORMATION Table 2 only 
between 1933 p.m. and 490 p.m. During hours not specified in the holiday time period - 
l INFORMATION Table 1 is used Monday - Friday, g:OO a.m. - 530 p.m. 
l INFORMATION Table 3 (the DEFAULT) is used for all other hours. 
Ah dates listed in the HOLIDAY Table are treated the same. For example, a generic holiday 
company greeting can be recorded and played for all holidays: “Thank you for calling. 
We are 
closed 
for the holiday . . . . ” If you wish to record special company greetings for specific holidays, 
record the greetings in a mailbox with a COS that contains Attribute 20 - MAY USE GREETING 
INSERT/SWAP Refer to the 
Feame Demiprion manual - CUSTOMIZATION.  
						

							12.3 HOW TO CONFIGURE THE HOLIDAY TABLE 
Enter the dates to be used for holidays or other special occasions. 
A maximum of 40 dates may 
be treated as holidays. 
Holidays are represented as HOL in the SCHEDULE Table. In the SCHEDULE ‘IWe, be sure to 
enter HOL and its associated INFORMATION Table for every date defined as a holiday. 
n Using INSTALL 
The INSTALL program does not ask for the HOLIDAY Table. 
Configure the HOLIDAY Table 
by using the UPDATE program. 
n Using UPDATE 
From UPDATE, you cm: 
0 LIST the HOLIDAY Table 
0 ADD dates 
* DELETE dates 
LIST Usting the HOLIDAY Table 
ADD 
MODIFY 
Adding entries to the HOLIDAY Table 
Modifying the HOLIDAY Table 
The HOLIDAY Table cannot be modified. Lf the MODIFY 
command is used, the Toshiba VF’ System displays:  
						

							- 
12-4 Confiou~ion Manual 
Use the ADD or DELETE commands to change the HOmAY 
Table. 
DELETE DeleUng entries h the HOLIDAY Table  
						

							INFORMATION TAB-LE 
Chapter Contents 
Section Descrhtion 
Pefle 
13.1 
13.2 
13.3 Unde&anding INFORMATION Tables 
................................................ ..13- 1 
index ltf3ns 
.................................................................. ..13- 2 
Example of a PorVhnk INFORMATION Table 
....................................... 13-3 
Example of a Mailbox INFORMAnON Table 
......................................... 13-3 
How INFORMATION Tables are Used .................................................. 13-4 
How to configure INFORMATION Tables ............................................... 13-5 
PrWhnk INFORMATION Table indexes ............................................ 13-5 
Mailbox INFORMATION Table Indexes 
........................................... ..73-12 
Copying an Existing INFORMATION Table to a New Table 
............................. 13-26 
Using INSTALL 
.............................................................. ..13- 26 
Using UPDATE 
.............................................................. ..13- 29 
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							INTRODUCTION i 
t 
The INFORMATION Table contains parameters that determine how ports and mailboxes are 
handled. There are two versions of the INFORMATION Table; one version focports and one 
version for mailboxes. Some of the entries in the JNFORMATION Table are only applicable to 
uxtain optional enhancements. In the INFORMATION Bble chapter, optional features are noted 
in parenthesis following the description. . . 
:I. 
For integrated systems, INFORMATION Tables can be applied to trunks.  
						

							Quick Reference Guide 
.*- 
INFORMATION Table 
Command Description 
INFORMATlObl Viable 
Number of INFO Tables 
Index Items 
Number of Index ttems 
Contains index items with specific instructions for all ports 
and mailboxes defined in the database. Bach COS directs the 
Toshiba VP System to 
a SCHEDULE Table which refers to an 
INFORMATION Table. 
There are two forms of XNFORMATION Tables: one for 
ports or trunks, and one for mailboxes. 
255 < 
Specific features that determine what makes the associated 
COS different from others. 
28 (27 for mailboxes; 12 for ports/trunks) 
INFORMATION TABLE and the 
INSTALL Program The INSTALL program displays a question for each index 
item. To avoid having to enter duplicate information, one 
table can be copied to another, and then individual items can 
be modified. Only port/trunk tables can be copied to other 
port/trunk tables, and mailbox tables to other mailbox tables. 
UPDATE Command Options 
LIST 
ADD 
MODIFY 
DELETE .L INFO 
Use to list one or all INFORMATION Tables. 
.L INFO C Use to list all COS using a specitied INFORMATION Table. 
.A INFO Use to add a new INFORMATION Table. 
.M INFO Use to alter index values. 
.D INFO Use to delete an INFORMATION Table. All SCHEDULE 
Tables are checked to insure the table being deleted is not in 
use. 
The . prompt is displayed by the UPDATE program.