Panasonic Kx Tva50 Programming Manual
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2.4 Service Settings Programming Manual 101 2.Edit parameters in the Edit Parameters dialog box. 3.Click OK. [Deletion] 1.Select the desired Caller ID/DID/PIN number. 2.Click Delete. 3.Click Ye s. [Edit] 1.Select the desired Caller ID/DID/PIN number. 2.Click Edit…. 3.Edit parameters in the Edit Parameters dialog box. 4.Click OK. Note DID setting is only available when the VPS is connected to one of the following PBXs using DPT Integration. – KX-TD816 (P311Q or higher) – KX-TD1232 (P211Q or higher) – KX-TD500 (V4M or higher) – KX-TDA series* (MPR Version 1.1 or higher) * except KX-TDA50 Caller ID/DID/PIN Number Caller ID/DID/PIN Number Specifies Caller ID/DID/PIN numbers so that callers are automatically forwarded to a preprogrammed destination. For Caller ID/DID numbers, substitutes for any number ( = wild card). For example, to route all calls from Area Code 201, enter 201 . Also, Private or Out of Area callers can be specified. Default None Va l u e R a n g e Max. 20 digits consisting of 0-9, or Private or Out of Area (Private or Out of Area can be assigned for Caller ID number only.) Feature Manual References 2.2.8 Caller ID Call Routing (APT/DPT Integration Only) 2.2.19 DID Call Routing (DPT Integration Only) 2.2.37 PIN Call Routing Description Specifies a name and/or description of the Caller ID/DID/PIN number.
2.4 Service Settings 102 Programming Manual Note When no data is specified in this parameter, the callers name will be automatically entered here if the callers name is received from the telephone company. Default None Va l u e R a n g e Max. 20 characters Feature Manual References 2.2.8 Caller ID Call Routing (APT/DPT Integration Only) 2.2.19 DID Call Routing (DPT Integration Only) 2.2.37 PIN Call Routing Call Transfer for Day, Night, Lunch, and Break service Specifies the destination to which the call from an assigned Caller ID/DID/PIN number is automatically forwarded. A destination can be set for each time mode. To disable the setting, select None. A Mailbox Group number can be entered here instead of a mailbox number. Default None Va l u e R a n g e None: disables this feature. Custom: forwards callers to the specified Custom Service menu. Extn: forwards callers to the specified extension. Mbx: forwards callers to the specified mailbox. Feature Manual References 2.2.8 Caller ID Call Routing (APT/DPT Integration Only) 2.2.19 DID Call Routing (DPT Integration Only) 2.2.37 PIN Call Routing
2.4 Service Settings Programming Manual 103 2.4.2 Holiday Settings You can program a maximum of 20 Holiday Services. On days specified as holidays, the holiday settings have priority over Service Group settings and Caller ID/DID/PIN Call Routing. Note that if Automatic Log-in is used, it will take priority over Holiday Service settings. Also note that Holiday Service is used, it will take priority over Caller ID/DID/Password Routing settings, Trunk Service, and Port Service. Additionally, Holiday Service does not function when a manual time mode (Manual Day, Manual Night, etc.) is active. Follow the steps below to edit Holiday Settings screen: [Addition] 1.Click Add…. 2.Edit parameters in the Edit Parameters dialog box. 3.Click OK. [Deletion] 1.Select the desired Holiday Service number. 2.Click Delete. 3.Click Ye s. [Edit] 1.Select the desired Holiday Service number. 2.Click Edit….
2.4 Service Settings 104 Programming Manual 3.Edit parameters in the Edit Parameters dialog box. 4.Click OK. Note To provide a special message to callers on a holiday (for example, Today is New Years Day and our office is closed. If you wish to record a message, please press 1 now.), you can create a Custom Service menu. Use this setting to direct calls to this Custom Service on Jan. 1st. Use foreign languages where appropriate. Holiday Service No. Name of Holiday Specify a name or description for the holiday. Default None Va l u e R a n g e Max. 32 characters Feature Manual References 2.2.24 Holiday Service Start Date Specifies the start date of the holiday.
2.4 Service Settings Programming Manual 105 Default None Va l u e R a n g e MM/DD (MM: Month, DD: Day) Feature Manual References 2.2.24 Holiday Service Start Time Specifies the start time of the holiday. Default None Va l u e R a n g e HH:MM (HH: Hour, MM: Minute) Feature Manual References 2.2.24 Holiday Service End Date Specifies the end date of the holiday. Note When the start date and time are specified and the end date and time are Not Set, the Holiday will be automatically ended at 00:00. Default None Va l u e R a n g e MM/DD (MM: Month, DD: Day) Feature Manual References 2.2.24 Holiday Service End Time Specifies the end time of the holiday. Note When the start date and time are specified and the end date and time are Not Set, the Holiday will be automatically ended at 00:00. Default None
2.4 Service Settings 106 Programming Manual Va l u e R a n g e HH:MM (HH: Hour, MM: Minute) Feature Manual References 2.2.24 Holiday Service Retain Holiday Stores the Holiday Service setting for future use. If set to Yes, the same setting will function automatically on the same day every year. If set to No, the setting will be canceled automatically after the holiday is over. Default No Va l u e R a n g e Ye s , N o Feature Manual References 2.2.24 Holiday Service Company Greeting No. Specifies the Company Greeting to be played on the holiday. The System Greeting is: Good Morning/ Afternoon/Evening. Welcome to the Voice Processing System. (However, the System Administrator and the Message Manager can change this.) Default None Va l u e R a n g e None, 1–32, System Feature Manual References 2.2.13 Company Greeting 2.2.24 Holiday Service Service Specifies which incoming call service handles calls on the holiday. Note When Interview Service is selected, a subscribers Interview Mailbox number should also be specified. When Custom Service is selected, a Custom Service number (1-100) should also be specified. Default Auto. Atten.
2.4 Service Settings Programming Manual 107 Va l u e R a n g e Voice Mail, Auto. Atten. Interview, Custom Feature Manual References 2.2.6 Call Services 2.2.24 Holiday Service Port Affected Specifies the port numbers for which the Holiday Service setting is activated. Ports not specified here are handled by the incoming call service assigned to those ports in the PORT/TRUNK Service screen. The maximum number of ports depends on the VPS model. Default 1-24 (KX-TVA200) 1-6 (KX-TVA50) Va l u e R a n g e 1–24 (KX-TVA200) 1–6 (KX-TVA50) Feature Manual References 2.2.24 Holiday Service Trunk Affected Specifies the trunks (CO lines) for which the Holiday Service setting is activated. Trunks (CO lines) not specified here are handled by the incoming call service assigned to those trunks (CO lines) in the PORT/TRUNK Service screen. Default 1-64 Va l u e R a n g e 1–64 Feature Manual References 2.2.24 Holiday Service
2.4 Service Settings 108 Programming Manual 2.4.3 Parameters The following parameters can be specified in Parameters screen. – Automated Attendant – Rotary Telephone Service –Name Entry – Toll Saver Automated Attendant Specifies the parameters of functions for Automated Attendant Service. Wait Time for First Digit Specifies the length of time the VPS waits for the caller to dial a digit before assuming the caller is using a rotary telephone and therefore activates Rotary Telephone Service. Default 6 s
2.4 Service Settings Programming Manual 109 Va l u e R a n g e 0 s–20 s Feature Manual References 2.2.3 Automated Attendant Menu Repeat Cycle Specifies the number of times the VPS will play the Automated Attendant top menu if the caller does not make a selection. Default 3 times Va l u e R a n g e 1–5 times Play Owners Name during Transfer Determines whether Transferring you to . is announced to the caller before transferring the caller to an extension. Default Disable Va l u e R a n g e Disable, Enable Feature Manual References 2.2.3 Automated Attendant Operator Service These parameters specify the extension numbers and mailbox numbers for operators 1, 2, and 3, as well as calls are treated when they are directed to and operator. Operator parameters can be set individually for day, night, lunch, and break modes. Note All non-touch input calls in Automated Attendant Service will be transferred to the General Delivery Mailbox when the Operator Service is disabled. Operator Service For Day, Night, Lunch, and Break Determines the settings for each operator in each time mode. Note that the extension assigned as Operator 1 for day mode is automatically designated as the Message Manager. When operator calls are made, calls are connected to the lowest-numbered operator that is available. To enable/disable the operator setting for each time mode, check/uncheck it. Note Because the extension number assigned for Operator Service No. 1 in the Day Mode is for the Message Manager, you cannot assign this extension to any other mailbox.
2.4 Service Settings 110 Programming Manual Extensions assigned as operators can be called by dialing [0], however, when setting features such as Message Waiting Notification and Remote Call Forwarding, the extension number (not 0) must be specified. Default Enable (checked) Va l u e R a n g e Disable (unchecked), Enable (checked) Feature Manual References 2.2.36 Operator Service Operator Service No. 1, 2, and 3 Operators Extension Specifies the extension number for Operator 1, 2, and 3. Note The default extension number of Operator 1 in day mode cannot be used with the Message Waiting Notification Lamp feature. Because the extension number assigned as Day Mode Operator 1 is automatically designated as the Message Manager, do not assign this extension number to a mailbox. This extension number is automatically assigned to mailbox number 998. Default 0 for Operator 1, None for Operator 2, and Operator 3 Va l u e R a n g e 1–5 digits Feature Manual References 2.2.36 Operator Service Operators Mailbox No. Specifies the mailbox number for Operator 1, 2, and 3. Callers to Operator 1, 2, or 3 are prompted to leave a message in this mailbox depending upon how the Busy Coverage or No Answer Coverage modes are set. Default 998 for Operator 1, None for Operator 2, and Operator 3 Va l u e R a n g e 2–5 digits Feature Manual References 2.2.36 Operator Service