Panasonic Kx Tva50 Programming Manual

							KX-TVA50
 Model    KX-TVA200
Thank you for purchasing a Panasonic Voice Processing System.
Please read this manual carefully before using this product and save this manual for future use.
KX-TVA50/KX-TVA200: Version  1.1
Voice Processing System
Programming Manual 
						

							2 Programming Manual
Introduction
About this Manual
This Programming Manual is designed to serve as an overall reference for programming the 
Panasonic Voice Processing System using KX-TVA Maintenance Console. It explains how to use KX-
TVA Maintenance Console, and obtain the most out of system administration. 
The Programming Manual is divided into the following sections:
Section 1, Programming Instructions
Describes how to install, start, and operate KX-TVA Maintenance Console.
Section 2, KX-TVA Maintenance Console Operating Instructions
Describes in detail each parameter that can be programmed using KX-TVA Maintenance Console.
Glossary
An alphabetical listing of features, terms, and abbreviations, as well as their definitions.
Index
An alphabetical listing of features and terms, as well as the page numbers of related sections.
About the Other Manuals
The following manuals are available:
Installation Manual
The Voice Processing System Installation Manual provides instructions for installing the VPS 
hardware, configuring the connected PBX for use with the VPS, and getting started with the KX-TVA 
Maintenance Console software. Relevant sections from the Installation Manual are listed throughout 
this manual for your reference.
Feature Manual
The Voice Processing System Feature Manual is an overall reference describing VPS features. It 
explains what the VPS can do, and how to obtain the most of its many features. Sections from the 
Feature Manual are listed throughout this manual for your reference.
Subscribers Manual
The Voice Processing System Subscribers Manual describes how subscribers can access 
commonly used VPS features and functions with their extensions and mailboxes. Relevant sections 
from the Subscribers Manual are listed throughout this manual for your reference.
Note
• This manual may refer to products not available in your country/area.
 For KX-TD500, KX-TDA series PBXs, the term trunk (CO line) used in this manual indicates a 
trunk (CO line) group.
Trademarks
 Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation 
in the United States and/or other countries. 
						

							Programming Manual 3
 Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries 
in the United States and other countries.
 All other trademarks identified herein are the property of their respective owners.
 Screen shots reprinted with permission from Microsoft Corporation. 
						

							4 Programming Manual
Table of Contents
1 Programming Instructions ..................................................................... 7
1.1 Introduction ...................................................................................................................... 8
1.1.1 System Administration ....................................................................................................... 8
1.1.2 Password Security.............................................................................................................. 8
1.2 Installing and Starting KX-TVA Maintenance Console ................................................. 9
1.2.1 Installing KX-TVA Maintenance Console ........................................................................... 9
1.2.2 Starting KX-TVA Maintenance Console ........................................................................... 12
1.3 File ................................................................................................................................... 15
1.3.1 File—New......................................................................................................................... 15
1.3.2 File—Open ....................................................................................................................... 15
1.3.3 File—Close....................................................................................................................... 16
1.3.4 File—Save ........................................................................................................................ 16
1.3.5 File—Save As................................................................................................................... 16
1.3.6 File—Exit .......................................................................................................................... 16
1.4 Connect ........................................................................................................................... 18
1.4.1 Connect—USB ................................................................................................................. 18
1.4.2 Connect—LAN (Optional for KX-TVA50).......................................................................... 18
1.4.3 Connect—Modem (optional) ............................................................................................ 18
1.4.4 Connect—Disconnect ...................................................................................................... 19
1.5 Edit .................................................................................................................................. 20
1.5.1 Edit—Undo ....................................................................................................................... 20
1.5.2 Edit—Cut .......................................................................................................................... 20
1.5.3 Edit—Copy ....................................................................................................................... 20
1.5.4 Edit—Paste ...................................................................................................................... 20
1.5.5 Edit—Select All ................................................................................................................ 20
1.5.6 Edit—Delete ..................................................................................................................... 21
1.6 View ................................................................................................................................. 22
1.6.1 View—Toolbar .................................................................................................................. 22
1.6.2 View—Status Bar ............................................................................................................. 22
1.6.3 View—Shortcut Bar ..........................................................................................................22
1.6.4 View—Utility Bar .............................................................................................................. 22
1.6.5 View—Menu Bar ..............................................................................................................22
1.7 Go To ............................................................................................................................... 24
1.7.1 Go To—Mailbox Settings .................................................................................................. 24
1.7.2 Go To—Class Of Service ................................................................................................. 24
1.7.3 Go To—PORT/TRUNK Service ........................................................................................ 24
1.7.4 Go To—Service Settings .................................................................................................. 24
1.7.5 Go To—System Parameters............................................................................................. 24
1.7.6 Go To—H/W Settings ....................................................................................................... 25
1.7.7 Go To—Reports ............................................................................................................... 25
1.7.8 Go To—System Security .................................................................................................. 25
1.8 Utility ............................................................................................................................... 26
1.8.1 Utility—Quick Setup ......................................................................................................... 26
1.8.2 Utility—System Back Up .................................................................................................. 27
1.8.3 Utility—System Prompts Customization........................................................................... 28
1.8.4 Utility—Port Status ........................................................................................................... 30
1.8.5 Utility—System Trace .......................................................................................................30 
						

							Programming Manual 5
1.8.6 Utility—System Maintenance ........................................................................................... 31
1.8.7 Utility—System Initialize/Restart ...................................................................................... 32
1.8.8 Utility—Diagnostic ............................................................................................................ 33
1.8.9 Utility—Programmer Code ............................................................................................... 34
1.8.10 Utility—Software Version..................................................................................................34
1.8.11 Utility—LAN Settings........................................................................................................ 34
1.8.12 Utility—Default Parameters .............................................................................................. 36
2 KX-TVA Maintenance Console Operating Instructions ..................... 37
2.1 Mailbox Settings ............................................................................................................38
2.1.1 Mailbox Settings Screen .................................................................................................. 39
2.1.2 Default Mailbox Template ................................................................................................. 42
2.1.3 Mailbox Parameters .........................................................................................................44
2.1.4 Notification Parameters ....................................................................................................52
2.1.5 External Message Delivery .............................................................................................. 60
2.1.6 Auto Forwarding ............................................................................................................... 62
2.1.7 Personal Distribution List .................................................................................................64
2.1.8 Personal Custom Service ................................................................................................ 66
2.1.9 Remote Call FWD to CO.................................................................................................. 69
2.1.10 Automatic Log-in .............................................................................................................. 71
2.1.11 E-mail Option ................................................................................................................... 74
2.2 Class of Service .............................................................................................................77
2.2.1 Class of Service ............................................................................................................... 78
2.2.2 Personal Options.............................................................................................................. 84
2.3 Port/Trunk Service ......................................................................................................... 91
2.3.1 Service Group .................................................................................................................. 92
2.4 Service Settings .............................................................................................................97
2.4.1 Caller ID/DID/PIN Call Routing ........................................................................................ 98
2.4.2 Holiday Settings ............................................................................................................. 103
2.4.3 Parameters..................................................................................................................... 108
2.4.4 Custom Service .............................................................................................................118
2.5 System Parameters ...................................................................................................... 133
2.5.1 Mailbox Group................................................................................................................ 133
2.5.2 Extension Group ............................................................................................................137
2.5.3 System Caller Name Announcement ............................................................................. 141
2.5.4 Parameters..................................................................................................................... 144
2.6 Hardware (H/W) Settings ............................................................................................. 192
2.6.1 Global Parameters .........................................................................................................192
2.7 Reports ......................................................................................................................... 196
2.7.1 Mailbox Information Report ............................................................................................ 197
2.7.2 Call Account Report .......................................................................................................201
2.7.3 Port Usage Report .........................................................................................................202
2.7.4 HDD (Memory) Usage Report ....................................................................................... 203
2.7.5 Mailbox Usage Report ................................................................................................... 204
2.7.6 Fax Call Report .............................................................................................................. 205
2.7.7 Call Handling Statistic Report ........................................................................................ 206
2.7.8 Custom Service Report.................................................................................................. 208
2.7.9 Message Status Report ................................................................................................. 209
2.7.10 Subscriber Setup Report ............................................................................................... 210
2.7.11 Security Information Report ........................................................................................... 211
2.7.12 Hourly Statistics Report .................................................................................................212 
						

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2.7.13 E-mail Report ................................................................................................................. 213
2.8 System Security ........................................................................................................... 214
2.8.1 Administrator .................................................................................................................. 214
2.8.2 Subscriber ...................................................................................................................... 217
Glossary .................................................................................................... 219
Index .......................................................................................................... 233 
						

							Programming Manual 7
Section 1
Programming Instructions
This section describes how to install, start, and operate KX-
TVA Maintenance Console. 
						

							1.1 Introduction
8 Programming Manual
1.1 Introduction
1.1.1 System Administration
VPS programming can be performed by the System Administrator, System Manager, and Message 
Manager. The type of programming performed by each is very different. While the System Manager 
and Message Manager can use their telephones to program the PBX, the System Administrator must 
use KX-TVA Maintenance Console and a PC. 
VPS programming performed by the System Administrator is referred to as system administration. 
– System administration involves creating or changing VPS settings that control the manner 
in which VPS performs, and is usually done before any other programming. (The system 
manager can program some of these parameters with a telephone.)
– System administration can be performed by only one person at a time: a second person 
attempting to program the VPS will be denied access to system administration.
1.1.2 Password Security
To maintain system security, a password is required to perform system programming. When KX-TVA 
Maintenance Console is started for the first time, the Quick Setup needs to be set. Then, you will be 
asked to set the system password before the setup. To avoid unauthorized access and possible 
fraudulent dialing, do not disclose the password.
Warning to the Administrator regarding the system password
1.Please inform the customer of the importance of the password and the possible dangers if 
it becomes known to others.
2.To avoid unauthorized access and possible fraudulent dialing, maintain the secrecy of the 
password.
3.Please change the password periodically.
4.To prevent unauthorized access, we strongly recommend selecting a long and random 
password.
5.If the system password is forgotten, you have to initialize the VPS (see 1.8.7 Utility—System 
Initialize/Restart) and reprogram it. 
						

							1.2 Installing and Starting KX-TVA Maintenance Console
Programming Manual 9
1.2 Installing and Starting KX-TVA Maintenance 
Console
1.2.1 Installing KX-TVA Maintenance Console
System programming, diagnosis, and data upload/download can be performed with a PC using the 
KX-TVA Maintenance Console software.
This section briefly describes how to install and start KX-TVA Maintenance Console on a PC that is 
connected to the VPS via USB.
System Requirements
Required Operating System
 Microsoft  Windows  98 SE, Windows Me, Windows 2000, or Windows XP
Minimum Hardware Requirements
 CPU: 133 MHz Intel  Pentium  microprocessor
 HDD: 300 MB of available hard disk space
 RAM: 64 MB of available RAM (128 MB recommended)
Software Installation
Note
 To install or uninstall the software on a PC running Windows 2000 Professional or Windows 
XP Professional, you must be logged in as a user which is in either the Administrators or 
Power Users group.
 When the VPS is first connected to the PC via USB, a wizard should appear and ask you to 
select the appropriate USB driver. Browse for and select the KX-TVA USB driver, which is 
copied to the local drive during installation.
Updating other Panasonic Drivers
CAUTION
Installing the USB driver may prevent the USB driver for KX-TDA series or PC Console/Phone 
Software from functioning correctly. In this case, update the USB drivers as necessary from the 
following folders on the included CD-ROM:
KX-TDA Series: CD-ROM Drive:\TDA_USB Driver\TDA_USB Driver
PC Console/Phone Software: CD-ROM Drive:\TDA_USB Driver\T7601_USB Driver
1.Copy the KX-TVA Maintenance Console setup file to a local drive on the PC. 
(Its icon is shown here, on the left.)
2.Double-click the setup file to run the installer.
3.Follow the on-screen instructions provided by the installation wizard.
4.Click Finish.
5.Click Ye s when prompted to copy the USB drivers, specify a location, then 
click OK.
6.Click OK after the drivers have been copied to the local drive.
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							1.2 Installing and Starting KX-TVA Maintenance Console
10 Programming Manual
Note
 Before installing or uninstalling the driver, be sure to close any open applications.
Windows 98SE
1.Connect the PC to the PBX with a USB cable. 
The Add New Hardware Wizard will appear.
2.Click Next.
3.Select Search for the best driver for your device. [Recommended], then click Next.
4.Select Specify a location, then click Browse.
5.Specify the folder containing the USB driver, CD-ROM Drive:\USB driver\Win98, then click OK.
6.Click Next.
7.Click Next.
8.Click Finish.
Note
 If a dialog box appears asking you to restart your PC, restart the PC.
Windows Me
1.Connect the PC to the PBX with a USB cable. 
The Add New Hardware Wizard will appear.
2.Select Specify the location of the driver [Advanced], then click Next.
3.Select Search for the best driver for your device. [Recommended].
4.Select Specify a location, then click Browse.
5.Specify the folder containing the USB driver, CD-ROM Drive:\USB driver\WinMe, then click OK.
6.Click Next.
7.Click Next.
8.Click Finish.
Note
 If a dialog box appears asking you to restart your PC, restart the PC.
Windows 2000
1.Connect the PC to the PBX with a USB cable. 
The Found New Hardware Wizard will appear.
2.Click Next.
3.Select Search for a suitable driver for my device. [Recommended], then click Next.
4.Select Specify a location, then click Next.
5.Click Browse, and specify the folder containing the USB driver, CD-ROM Drive:\USB 
driver\Win2000, then click Open.
6.Click OK.
7.Click Next.
8.Click Finish.
Windows XP