Panasonic Digital Imaging System For Facsimile And Internet Fax Email Functions Dp 8032 Operating Instructions

							
Journals and Lists
211
Printing Journalsand Lists
To print a Address Book List of the telephone numbers, and email addresses you have stored.
Make sure that the FAX/EMAIL lamp is ON.  If not, press   to select the FAX/EMAIL mode.
Address Book List
1 
2
MODE SETTINGPRINT OUT
BASIC MENU
PROGRAM LIST FAX PARAMETER LISTJOURNAL ADDRESS BOOK LIST
IND. XMT JOURNAL
PRINT OUT STDFINE
TEXT/PHOTO
MEMORY XMTADDRESS BOOK
S-FINE 600dpi
LIGHTER DARKER
TEXT PHOTO
DEFERRED
COMM. POLLING/
ADV.COMM. SELECT
MODE EDIT FILE
MODE
Printout
Select A Function
ADDRESS BOOK LIST
Continued on the next page... 
						

							
Journals and Lists
212
Address Book List
Sample Address Book List
Explanation of Contents
************* -ADRESS BOOK LIST- ***************** DATE MMM-dd-yyyy ***** TIME 11:11 ********
(1) (2)             (3)                     (4)
   KEY NAME       STATION NAME    EMAIL ADDRESS / TELEPHONE NO.
                                  ROUTING SUB-ADDR   (6) ROUTING TSI  (7)    (8)  RELAY ADDR
[B][Bob Jones ]   Bob Jones       [email protected]
                                  123456                201 555 1212
[J][John Smith]   John Smith       ☎ 201 555 3456
                                  4452                  +1 201 123 4567       [RELAY1]
   [Jane Smith]   Jane Smith       ☎ 201 555 1212
                                  1212                  212 555 1234          [RELAY2]
[P][Panafax1  ]   Panafax1        [email protected] co.jp
                                  4827                  +81 03 5251 1234
   [Panafax2  ]   Panafax2        [email protected] co.jp
                                  1773                  +81 0467 5251 1234
      NO. OF STATIONS = 05   (5)
                                                             -PANASONIC                -
****** DP-xxxx ********************** -HEAD OFFICE     - ***** -        201 555 1212- *******
(1) The first letter of station name recorded in your machine
(2) Key name recorded in the machine Up to 15 characters
(3) Station name recorded in the machine Up to 15 characters
(4) Telephone number recorded in the machine Up to 36 digits (Telephone number) Email address recorded in the machine Up to 60 characters (Email address)
(5) Number of recorded Address Book stations Telephone  Number/Email  Address  programmed  into  the  Address Book.
(6) Routing Sub-address Up to 20 digits
(7) Routing TSI Up to 20 digits
(8) Relay Address 
						

							
Journals and Lists
213
Printing Journalsand Lists
To print a Program List of the Dialing Patterns that you have previously entered into the Program Keys.
Make sure that the FAX/EMAIL lamp is ON.  If not, press   to select the FAX/EMAIL mode.
Sample Program List
Explanation of Contents
* When using group dialing, or program dialing, the key name specified as a sender in the Fax Address Book appears in the program list.
Group and Program List
1 
2
*************** -PROGRAM LIST- ****************** DATE MMM-dd-yyyy ***** TIME 15:00 **********
 (1)          (2)                 (3)                 (4)
 KEY NAME     PROGRAM NAME        TYPE      TIMER    DESTINATION(S)
 [TEST    ]   TEST                GROUP     -----    [PANAFAX][SALES DEPT]
 [ACCOUNT ]   ACCOUNT             POP       -----    DELETE EMAIL  : Invalid      (5)
 [ACC     ]   ACC                 POP       -----    DELETE EMAIL  : Valid
 [PROG.B  ]   PROG.B              GROUP     -----    [PANAFAX][PANASONIC]
                                                         -PANASONIC                -
****** DP-xxxx ********************* -HEAD OFFICE     - ***** -        201 555 1212- *********
(1) Key name
(2) Program name Up to 15 characters
(3) Type of communication GROUP indicates that the Program key is programmed as a group key. POP indicates that the Program key is programmed as a POP access key.
(4) Numbers recorded in the program  key ADDRESS BOOK numbers, or password.
Email address programmed into Program Key.*
(5) Deletion of received Email Valid means that the received email will be deleted.  Invalid means that the received email will be retained.
MODE SETTINGPRINT OUT
BASIC MENU
PROGRAM LIST FAX PARAMETER LISTJOURNAL ADDRESS BOOK LIST
IND. XMT JOURNAL
PRINT OUT STDFINE
TEXT/PHOTO
MEMORY XMTADDRESS BOOK
S-FINE 600dpi
LIGHTER DARKER
TEXT PHOTO
DEFERRED
COMM. POLLING/
ADV.COMM. SELECT
MODE EDIT FILE
MODE
Printout
Select A FunctionTIFF
PROGRAM LIST 
						

							
Journals and Lists
214
To Print a Fax Parameter List:
Make sure that the FAX/EMAIL lamp is ON.  If not, press   to select the FAX/EMAIL mode.
Sample Fax Parameter List
Explanation of Contents
Fax Parameter List
1 
2
************* -FAX PARAMETER LIST- ************** DATE MMM-dd-yyyy ***** TIME 15:00 ***** p.01
   (1)      (2)                    (3)                                  (4)         (5)
   No.      DESCRIPTION            SELECTION                            CURRENT     STANDARD
                                                                        SETTING     SETTING
    000      Print Fax Parameter List
(6) 001      Contrast(HOME)         (1 2 3 4 5 6 7)                      4           4
 * 002      Resolution(HOME)       (STD Fine S-Fine)                    STD         Fine
                                                                                    
   182      Send Comm. JNL         (Print Email Both)                   Print       Print
 
                                                           -PANASONIC                  
****** DP-xxxx ******************** -HEAD OFFICE     - ***** -        201 555 1212- *********
(1) Parameter number (4) Current setting ---- indicates code, or password is
not set.  When the code, or password
is set, it is represented by asterisk(*).
(2) Description (HOME) means home  position setting. (5) Standard setting Factory preset standard setting
(3) Selection (6) Changed setting * indicates that the Factory preset  setting was changed.
MODE SETTINGPRINT OUT
BASIC MENU
PROGRAM LIST FAX PARAMETER LISTJOURNAL ADDRESS BOOK LIST
IND. XMT JOURNAL
PRINT OUT STDFINE
TEXT/PHOTO
MEMORY XMTADDRESS BOOK
S-FINE 600dpi
LIGHTER DARKER
TEXT PHOTO
DEFERRED
COMM. POLLING/
ADV.COMM. SELECT
MODE EDIT FILE
MODE
Printout
Select A FunctionTIFF
FAX PARAMETER LIST 
						

							
215
Problem Solving
Problem Solving
Troubleshooting
If You Have Any of These Problems
Mode Symptom Possible Cause / Action Page
During TransmissionDocument doesnt 
feed/multiple feed
1. Check that your document is free of staples, and paper
clips, and that it is not greasy, or torn.
2. Check that your document is the right type to send through an ADF by consulting the list on Originals You Cannot
Send.  If your document has the characteristics listed, use
the Platen instead.
3. Check that the document is loaded properly. 17
Does not stamp Check Fax parameter No. 04, and No. 28 settings. 190 191
Stamp too light Replace stamp, or refill ink. 220
Transmission Copy 
Quality Vertical lines on the 
transmitted document
Check own copy quality.  If copy is OK, your machine has no
problem, report to the receiving party that they have a
problem.  If copy is NG, clean the Document Scanning Area. ---
Transmitted document 
is blank
During Reception   : Add Paper
Replenish the recording paper. ---
Recording paper 
misfeed Remove the misfed paper.
(See the Operating Instructions for Copier) ---
Recording paper 
doesnt advance into 
machine Make sure that there is paper in the Paper Cassette. Follow
the instructions for loading paper.
---
Recording paper 
doesnt eject after 
printing Check to see if the recording paper is jammed inside of the
machine.
---
Document auto 
reduction doesnt work Check Print Reduction settings. 34
 : Add Toner Replace the Toner Bottle. ---
 : No Waste Toner 
Box Install the Waste Toner Box. ---
Continued on the next page... 
						

							
Troubleshooting
216
CommunicationNo dial tone 1. Check the connection of the telephone line.
2. Check the telephone line. 221
No auto answer 1. Check the connection of the telephone line. 2. Check the Reception mode setting.
3. If the Fax Parameter No. 013 (AUTO JOURNAL PRINT) is
set to Valid (default setting), and the machine is printing
the received document(s) from memory, which also
happens to be the 200th transaction, the machine will not
auto answer until the Transaction Journal completes
printing. 221
32
Cannot transmit, or 
receive An information code will be shown on the display.  Refer to the
information code table to find out the trouble. 217
No Unit Operation No unit operation To reset the machine, turn-off the Power Switch for a few
seconds then turn it on again. 12
Mode Symptom Possible Cause / Action Page 
						

							
Troubleshooting
217
Problem Solving
When something unusual occurs, the display may show one of the Information Codes  listed below.  These
will help you to identify, and correct the problem.
Information Codes
Info. 
Code Meaning Possible Action Page
030 Document is misfeeding. 1. Reload the document properly. 
2. Remove the document jam.
3. Adjust ADF.17
031 Document is too long, or jammed. Document length exceeds 78.8 inches (2 meters) in 
Normal, and Fine mode only. The length  limitation 
for Super Fine, and 600 dpi mode, is subject to the 
available Memory size.
Super Fine            600dpi
                              (Max. Length)        (Max. Length)
 A4/Letter Width:    55 in (1400 mm)    24 in (600 mm)
 A3/Ledger Width : 39 in (990 mm)      17 in (430 mm) 1. Reload the document properly. 
2. Remove the document jam.
3. Add additional Flash Memory.
17
061 ADF Door (Document Return Guide) is open.  Close the ADF Door. --
400 During initial handshake, receiving station did not  respond, or communication error occurred. 1. Check with the other party.
2. Reload the document, and send again.--
401 Remote station required a Receiving Password to  receive the document.
Remote station does not have Confidential Mailbox. Check the remote station. --
402 During initial handshake, communication error  occurred. Reload the document, and send again. --
403 No polling capability at the remote side. Ask remote side to set POLLED=ON. --
404/405 During initial handshake, communication error  occurred. Reload the document, and send again. --
406 Transmission Password does not match. Receiving Password does not match.
Received from an unauthorized station in Selective 
Reception mode. Check the password, or the telephone number 
in Address Book.
77
91
407 No confirmation from the receiving station for the  previous page sent. Wait a few minutes, and send again. --
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes, and send again. -- 410 Communication aborted by the transmitting side. Check with the other party. --411 Polling password does not match. Check the polling password. 46
412 No data from the transmitting side. Check with the other party. --
414 Polling password does not match. Check the polling password. 46
415 Polling transmission error. Check the polling password. 46
416/417/ 418/419 Received data has too many errors. Check with the other party. --
420/421 Machine goes to receiving mode, but receives no  command from the transmitting side. 1. Remote side misdial.
2. Check with the other party.--
422/427 Interface is incompatible. Check with the other party. --
430/434 Communication error occurred while receiving. Check with the other party. --
436/490 Received data has too many errors. Check with the other party. --
Continued on the next page... 
						

							
Troubleshooting
218
Information Codes
456 • Unit received a confidential document, or was requested to be polled of a confidential document 
under any of following conditions.
1. Not enough space in memory to receive the confidential document.
2. Confidential Mailbox is full.
3. While printing received document.
• Unit was requested to relay a document. 1. Print a File List, and check the contents.
2. Wait until unit finishes printing.
98
492/493/  494 Communication error occurred while receiving. Check with the other party. --
495 Telephone line disconnected. Check with the other party. --
501/502/ 504 Communication error occurred using the internal V.34 
Modem. Check with the other party. --
540/541/  542/
543/544 Communication error occurred while transmitting. 1. Reload the document, and send again.
2. Check with the other party.--
550 Telephone line disconnected. Check with the other party. --
552/553/ 554/555 Communication error occurred while receiving. Check with the other party. --
580 Sub-address transmission to a unit that has no Sub- address function. Check the remote station. 66
581 Sub-address Password transmission to a unit that has  no Password Sub-address function. Check the remote station. 66
630 Redial was not successful due to a busy line. Reload the document, and send again. --
631 During dialing, STOP was pressed. Reload the document, and send again. --
634 Redial was not successful due to no response from  the called station, or wrong number dialed.
Note: If busy tone was not detected, the machine will 
only redial once. Check the telephone number, and send again. --
638 Power failure occurred during the communication. Check the power cord, and plug. -- 711 Incorrect LDAP settings. Check the LDAP Server Name, LDAP Log in  Name, LDAP password, LDAP Search Base.122
712 Incorrect email address. Check the registered email address. Check the IP Address of the SMTP Server 
with the Network Administrator.--
714 Cannot Log on to the LAN. Check the 10Base-T/100Base-TX cable  connection. An unexpected LAN problem 
occurred. Contact the Network Administrator.--
715 TCP/IP connection timed out. Check the Internet Fax parameter settings.  Verify the IP Address, Default Gateway IP 
Address, SMTP Server IP Address.--
716 Cannot logon to the designated SMTP Server. Check the SMTP Server IP Address setting.  Contact the Network Administrator.--
717 Incomplete SMTP Protocol transmission. SMTP  Server’s hard disk may be full. SMTP Server is defective.
Contact the Network Administrator.--
Info. 
Code Meaning Possible Action Page 
						

							
Troubleshooting
219
Information Codes
Problem Solving
NOTE
1. After identifying the problem, and verifying the recommended action, if the information Codeskeep reoccuring, or for help on Information Codes that appear on your machine but are not
listed above, please contact your local Panasonic Authorized Dealer.
(For mechanical failures, see the Troubleshooting section in the Operating Instructions (For
Copy & Network Scan Functions) included on the CD) 
718 Page Memory Overflow occurred while receiving 
printing data.  The paper size selected within your 
application to print is larger than the paper size loaded 
in the cassette(s). Check the document size, and resolution.
Ask originator to re-send in a supported size, 
and resolution.
--
719 Received data via LAN is in a format that is not  supported.
Ask the originator to re-send with a supported file 
attachment format:
* In a TIFF-F format.
* Image data conforming to recording paper size.--
720 Cannot connect to the POP Server. (Incorrect POP  Server IP Address) POP Server is down. Check the POP Server IP Address.
Contact the Network Administrator.--
721 Cannot connect to the POP Server. (User Name, or  Password error) Check the POP User Name, and Password, or 
the APOP settings.
Contact the Network Administrator.--
722 Failed to obtain IP address from the DHCP server.
Check the 10Base-T/100Base-TX cable connection.
Confirm that the Internet Parameter, and the DHCP 
server are correctly configured before turning on, or 
turning off the power.
Contact the Network Administrator. 12
725 DNS Server connection timed out. DNS Server is  down. Check the DNS Server IP Address.
Contact the Network Administrator.--
726 Received an error response from the DNS Server. Check the POP Server Name. Check the SMTP Server Name.--
728 The document was sent to the Internet Fax in an  incompatible file format (PDF).
Note: PDF file format is only used when sending an 
Internet Fax to a PC (Network Scanning). Change the XMT File Format (Fax Parameter 
#177) to TIFF.
195
729 Failed to authenticate (SMTP AUTHENTICATION)  when connecting with the SMTP server. Check the SMTP AUTHENT. User Name, and 
Password.
Contact the Network Administrator.195
730
Cannot retrieve the Journal nor program the Internet 
Parameters, and the Auto Dialer remotely via email from a PC.Check that the Fax Parameter No. 158 (PC 
REMOTE UPDATE) is set to 2:Valid. 195
731 The dialer buffer for manual dialing was full  (70 stations) when the Relay Transmission Request 
was received. Request the originator to re-send the Relay 
Transmission Request after the reserved 
communication is finished.--
742 Unable to dial to Key Operator (Job Tracki ng, NYSE) Incorrect setting or wrong number set. --
800/814
/816/825 Unit was requested to relay a document, or 
Confidential Communication but has no capability. Check with the other party. --
815 Mailbox is full. Install Optional Flash Memory Card. --
850
Because the Dept. code that had been input to Fax Driver / 
Panafax Desktop was not in accord with the Dept. code 
registered in the machine, the directed relay was refused.Confirm the Dept. code registered in the Fax 
Driver / Panafax Desktop or the machine. --
870 Memory overflow occurred while storing documents  into memory for transmission.
1. Transmit documents without storing into memory.
2. Install Optional Memory Card. 29
Info. 
Code Meaning Possible Action Page 
						

							
Troubleshooting
220
To remove the Stamp
Keep stamp, and small parts out of reach of children to prevent chocking, or poisoning. If a stamp is
swallowed accidentally, get medical treatment immediately.
NOTE1. Please contact your local Authorized Panasonic Dealer to purchase a new stamp. 
2. Stamp ink refills can be purchased from a stationary store. Use blue Shachihata X Stamp ink(No. 22113), or its equivalent.
Verification Stamp
1Open the ADF cover.
2Open the ADF Input Tray.
3Open the ADF Exit Cover.
41. Remove by pulling the Stamp Assembly upward.
2. Remove the Stamp. Replace the stamp with a new one, or
refill the stamp with a few drops of the specified ink into
the back of the stamp.
Verification Stamp Order No.:
       DZHT000027 (for USA and Canada)
       DZHT000004 (for other countries)
5Reinstall the Stamp Assembly.
ADF Cover
CAUTION