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OKI C7350DTN User Manual

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    							C7350/7550 User’s Guide: Troubleshooting   •  511
    Paper Jams
    Clearing 
      
    Paper jams are indicated by an error message on the display. 
    Paper jams are cleared as follows:
    1.Open the top cover of the printer.
      open top cover.eps 
    NOTE
    Do not close the top cover completely (until it latches) 
    during this process. 
    If the top cover is closed too soon, the paper jam error 
    does not clear.
    To minimize possible damage to the drums due to 
    exposure to light, lower the top cover when appropriate, 
    but do not press down to latch it.
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    							C7350/7550 User’s Guide: Troubleshooting   •  512
    Paper Jams
    Clearing 
    Check the paper tray
    2.Pull out the paper tray.  
    a.Remove any jammed paper from the printer.
    b.Gently push the paper tray back in.
      paper tray removal.eps 
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    							C7350/7550 User’s Guide: Troubleshooting   •  513
    Paper Jams
    Clearing 
    Check behind the front cover
    3.Open the front cover.
    a.Remove any jammed paper.
    b.Close the front cover.
      front cover open.eps 
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    							C7350/7550 User’s Guide: Troubleshooting   •  514
    Paper Jams
    Clearing 
    Check the transfer belt
     
    4.Remove all four image drums as one unit in their cradle. 
    Place the cradle on a flat surface.  This prevents damage to the 
    shiny green surface on the bottom of the drums.
    a.Carefully remove any jammed paper from the transfer belt 
    and top paper exit.
    b.Replace all four image drums as one unit into the printer.
     image drum set remove.eps  
    CAUTION!
    • Never expose image drums to light for more than 5 
    minutes.
    • Always hold an image drum by the ends.
    • Never expose image drums to direct sunlight.
    • Never touch the green surface of the drum.
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    							C7350/7550 User’s Guide: Troubleshooting   •  515
    Paper Jams
    Clearing 
    Check behind the rear cover
    5.Open the rear cover.
    a.Remove any jammed paper.
    b.Close the rear cover.
      remove paper rear cover.eps  
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    							C7350/7550 User’s Guide: Troubleshooting   •  516
    Paper Jams
    Clearing 
    Check the fuser unit
     
    a.If necessary, lift out the toner/drum cradle to access the 
    jammed page.
     
    WARNING!
    The fuser unit is very hot after printing. Always use 
    the handle when lifting it.     
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    							C7350/7550 User’s Guide: Troubleshooting   •  517
    b.Release the fuser roller lock levers at either end of the fuser 
    and slowly remove the jammed paper.
    c.Re-lock the levers at either end of the fuser.
      hot.tif and c71_56bw.jpg 
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    							C7350/7550 User’s Guide: Troubleshooting   •  518
    Paper Jams
    Clearing 
    Check the paper separator
    a.Release and lift the separator (1).
      1f/tif and c93_31bw.jpg and  c93_30bw.jpg  
    b.Remove any jammed paper from the printer.
     zpaper jam 6.eps 
    c.Replace the separator.
     c93_32bw.jpg  
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    							C7350/7550 User’s Guide: Troubleshooting   •  519
    Paper Jams
    Check the duplex unit
    a.Open the front cover.
    b.Slide out the duplex unit.
     front cover open.eps and  remove duplex unit.eps  
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    							C7350/7550 User’s Guide: Troubleshooting   •  520
    c.Open the duplex top cover and remove any jammed paper.
    d.Close the duplex top cover and slide the duplex unit back into 
    the printer.
    e.Close the front cover.
      remove paper from duplex.eps  
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