Nortel Compact Ics 6.0 System Coordinator Guide

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Setting the hunt delay
This setting allows you to program the number of rings the system permits 
at a Hunt Group set before moving on to the next set in the Hunt Group.
1. Place the programming overlay on a T7316, M7310 or M7324 
telephone.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows System prgrming.
5. Press 
≠. The display shows Hunt groups.
6. Press 
≠. The display shows Show group.
7. Enter the Hunt Group number you want to program (1-6).
8. Press 
≠. The display shows Member DNs:.
9. Press 
‘ until the display shows Hunt delay.
10. Press 
CHANGE to select the setting: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10.
11. Press 
¨ to exit or ‘ to continue programming.
Programming busy line setting
A Hunt Group is considered busy if one of two scenarios exists:
all of its members are being presented an incoming Hunt Group call
all of its members are active on a Hunt Group call
There are three routing options if all members are busy:
BusyTone—the caller gets a busy tone
Overflow—the call is routed to an overflow position
Queue—the call stays in the system for a period of  time. Within this 
period of time, the call is presented to a member if one becomes 
available. When the time-out occurs, the call is presented to an 
overflow position. 
						

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1. Place the programming overlay on a T7316, M7310 or M7324 
telephone.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows System prgrming.
5. Press 
≠. The display shows Hunt groups.
6. Press 
≠. The display shows Show group.
7. Enter the Hunt Group number you want to program (1-6).
8. Press 
≠. The display shows Member DNs:.
9. Press 
‘ until the display shows If busy:.
10. Press 
CHANGE to set the mode: BusyTone, Overflow, Queue.
11. Press 
¨ to exit or ‘ to continue programming.
Programming the queue time-out
This setting allows you to program the number of seconds a call remains in 
the Hunt Group queue before it is routed to the overflow position.
1. Place the programming overlay on a T7316, M7310 or M7324 
telephone.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows System prgrming.
5. Press 
≠. The display shows Hunt groups.
6. Press 
≠. The display shows Show group.
7. Enter the Hunt Group number you want to program (1-6).
8. Press 
≠. The display shows Member DNs:.
9. Press 
‘ until the display shows Q Timeout:.
10. Press 
CHANGE to set the queue time-out: 15, 30, 45, 60, 120, 180. 
						

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11. Press ¨ to exit or ‘ to continue programming.
Programming the overflow set
This setting allows you to program the overflow set to which the Hunt 
Group calls are to be routed. Unless the overflow position is a Hunt Group 
set, the call ceases to be a Hunt Group call. If the overflow set is a Hunt 
Group set, the call is treated as a new call and goes to the bottom of the 
queue.
The overflow set can be a set DN number associated with a voice mailbox.
1. Place the programming overlay on a T7316, M7310 or M7324 
telephone.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows System prgrming.
5. Press 
≠. The display shows Hunt groups.
6. Press 
≠. The display shows Show group.
7. Enter the Hunt Group number you want to program (1-6).
8. Press 
≠. The display shows Member DNs:.
9. Press 
‘. The display shows Overflow:.
10. Press 
≠. The display shows Overflow:HGn.
11. Press 
CHANGE to change the overflow position.
12. Enter the new overflow position.
13. Press 
¨ to exit or ‘ to continue programming. 
						

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Setting the name
This setting allows you to program the Hunt Group name, such as 
SERVICE or SALES. The name can be up to seven characters in length.
1. Place the programming overlay on a T7316, M7310 or M7324 
telephone.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows System prgrming.
5. Press 
≠. The display shows Hunt groups.
6. Press 
≠. The display shows Show group.
7. Enter the Hunt Group number you want to program (1-6).
8. Press 
≠. The display shows Member DNs:.
9. Press 
‘. The display shows Name:.
10. Press 
CHANGE.
11. Using the dialpad, enter the name of the Hunt Group.
12. Press 
‘ to store the name.
13. Press 
¨ to exit or ‘ to continue programming. 
						

							P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Using the Hospitality features
This section describes the Hospitality Services feature which is used to 
administer room and alarm services in small to medium-sized facilities 
such as hostels, motels, or hospitals.
There are three types of sets that make up this type of system:
Common set—this telephone can be found in the lobby, office, or common 
area, and is not associated with a room. This type of set cannot access all 
of the features.
Room set—this telephone resides in a specific room and can be used by 
both guests and cleaning staff to set alarms or indicate room condition. Up 
to five sets can be assigned to the same room number, such as for fax lines, 
internet dial-up, etc.
Administration set—this telephone must be a two-line display set and is 
usually configured with a password to allow secure administration of room 
occupancy and condition services and alarm services.
Hospitality passwords
There are two passwords within the hospitality feature. One provides 
secure access to the administration set, and one provides secure access to a 
room condition setting from each room set for housekeeping staff.
Desk pswd
Change this password frequently, to maintain security.
1. Place the appropriate programming overlay on the set you are using to 
do programming.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows Hospitality. 
						

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5. Press ≠.
6.
Desk pswd:4677 displays.
7. Press 
CHANGE. 
8.
New pswd: displays
9. Enter a new password, then press 
OK.
Cond pswd
Change this password frequently, to maintain security.
1. Place the appropriate programming overlay on the set you are using to 
do programming.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows Hospitality.
5. Press 
≠.
6. Press 
‘
7.Cond pswd:None displays.
8. Press 
CHANGE. 
9.
New pswd: displays
10. Enter a new password, then press 
OK.
Room/desk information
There are two aspects to programming room information. 
First you must program specific DNs to a specific room and set up the 
room occupancy filters, which determine what types of calls can be 
made from a room set at various states of occupancy. 
Note: You can assign up to five DNs to the same room number.
Then you need to administer the room occupancy and state of the 
room. 
						

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Programming room information
Use this setting to assign set DNs to a specific room.
1. Place the appropriate programming overlay on the set you are using to 
do programming.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows Hospitality.
5. At the Hospitality heading, press 
≠ until Room/desk info 
displays.
6. Press 
≠. Show set: displays.
7. Enter a room set number or press 
LIST and press ‘ until you 
find the DN of the set you want to assign to a room.
8. Press 
≠. Room #:None displays.
9. Press 
CHANGE and enter the room number, then press OK to accept the 
change.
10. Repeat step 6 for all the sets you want to assign.
11. Press 
‘. Adm pwd req’d:Y displays
12. Press 
CHANGE and choose Y or N, depending on your security 
requirements.
Call restrns
You can set up call restrictions based on room occupancy states. This 
setting affects the Room occupancy feature.
1. Place the appropriate programming overlay on the set you are using to 
do programming.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets. 
						

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4. Press ‘ until the display shows Hospitality.
5. At the Hospitality heading, press 
≠ until Call restrns 
displays.
6. Press 
≠. Vacant:00 displays.
7. Press 
CHANGE and enter the filter that defines the restrictions for your 
hospitality system. 
The Restriction Filters section in the Modular ICS 5.0 Installer Guide 
describes how to set up filters.
8. Repeat steps 2 and 3 for the other room occupancy states.
The table below shows an example of a call restrictions setup.
Service times
You can set the time when occupied rooms change from Service done to 
Service required. This setting affects the Room condition feature.
1. Place the appropriate programming overlay on the set you are using to 
do programming.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows Hospitality.
5. At the Hospitality heading, press 
≠ until Service time 
displays.
6. Press 
≠. Hour: 00 displays.
Room 
Occupancy Filter Description
Vacant 11 no calls allowed except 911
Basic 11 no calls allowed except 911 and internal 
extensions
Mid 12 no calls allowed except 911, 1800, 188 
and internal extensions
Full 13 no call restrictions 
						

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7. Press CHANGE and enter the hour (00 to 23). 
If the number is less than 13, the display shows 
AM. Press CHANGE to select 
PM, if required. Press OK to accept.
8. Press 
≠. Minutes: 00 displays.
9. Press 
CHANGE and enter the minutes (00 to 59).
Using the room/set programming
This section describes how the room occupancy and room condition 
settings are used.
Setting dialing filters by room state
1. Press ²¡àá.
2. Enter the Desk admin password if you are prompted for a password.
3. The set displays: 
Oc of rm#::
4. Enter the room number and press 
OK.
5. The set displays 
rrrrr:Vacant.
6. Press the 
CHANGE display key and select the required status for the 
room set.
7. To program other rooms, press the 
FIND or NEXT display key and 
return to step 3.
8. Press 
¨ to exit.
Note: Setting the room state to Vacant cancels any outstanding alarms.
Setting the room condition
You can use this feature on a room set or administration set to:
set the room state to service done (
Srvc done)
set the room state to Needs service (
Needs srvc)
query the state of the room 
						

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Using the room set
1. Press ²¡àßon a digital set 
or 
˚¥¡àßon an analog set.
2. At the prompt, set the status of the room.
Note: You may be required to enter a Room condition password.
Press 
Ú to indicate Set to srv done.
Press 
Û to indicate Set to needs srv.
The set displays the selected prompt.
3. Press 
¨ to exit.
Using the admin set
1. Press ²¡à¡.
2. Enter the Desk admin password if  you are prompted for a password.
The set displays: 
Cd of rm#:
3. Enter the room number and press OK.
The set displays 
rrrrr:Vacant.
4. To update the condition, press 
CHANGE and select the required status.
To query the condition of other rooms, press the 
FIND or NEXT displays 
keys.
5. Press 
¨ to exit.
Programming the alarm feature
If you want to allow the room sets to program wake-up alarms, there are a 
couple of program settings that need to be entered.
1. Place the appropriate programming overlay on the set you are using to 
do programming.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
ÛÜßÝß (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows Hospitality.
5. At the Hospitality heading, press 
≠ until Alarm displays.
6. Press 
≠. Attn attempts:3 displays.