Nortel Compact Ics 6.0 System Coordinator Guide
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1-800-4 NORTEL www.nortel.com/norstar P0992670 03 Printed in Canada Norstar and Meridian are trademarks of Nortel Networks © Copyright Nortel Networks 2002 Compact ICS 6.0 System Coordinator Guide
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P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide Table of Contents Getting started with Norstar 13 Using this guide 13 Understanding programming 13 Before you start 14 What you’ll need to do programming 15 Using Buttons 15 Using the buttons under the display 18 The programming overlay 18 A map for working in programming 20 Starting and ending a session 24 Ending a session 25 Frequently used programming operations 27 Changing the time and date on the display 27 Adding or changing a system speed...
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iv / Table of Contents Com pact ICS 6.0 System Coordinator Guide P0992670 03 Release button 45 Hearing aid compatibility 46 Viewing information about a call on the display 46 Using Call Information for a particular call 46 Displaying Call Information before or after answering 47 Displaying Call Information for a call on hold 47 Making Call Display information appear automatically at a telephone 48 Changing what information is shown first about a call 48 Picking up a call ringing at another telephone 49...
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Table of Contents / v P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide Line pools 65 Using a line pool to make a call 66 Programming a memory button with a line pool feature code 66 Making calls from an ISDN terminal 66 Changing how you dial your calls 67 Using Standard Dial 67 Using Automatic Dial 67 Using Pre-dial 67 When the internal number you have called is busy 68 Priority Call 68 Making a priority call 68 Giving a telephone the ability to make priority calls 69 Using Ring Again 70 Turning...
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vi / Table of Contents Com pact ICS 6.0 System Coordinator Guide P0992670 03 Using intercom as the line for Autodial 85 Using Last Number Redial 86 Preventing a telephone from using Last Number Redial 87 Using Speed Dial 88 Changing and adding System Speed Dials 88 Adding or changing User Speed Dial 88 Making a speed dial call 90 Using Saved Number Redial 90 Saving a number 90 Dialing a saved number 90 Preventing a telephone from using Saved Number Redial 91 Handling many calls at once 93 Using Hold 93...
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Table of Contents / vii P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide Overriding Call Forward 108 Changing the automatic Call Forward settings for a telephone 108 Changing Forward no answer 108 Changing the delay before a call is forwarded 109 Forward on busy 109 DND on Busy 110 Call Forward and Voice Mail 111 Line Redirection 111 Turning on Line Redirection 112 Canceling Line Redirection 112 Allowing a telephone to redirect calls 113 Turning the redirect ring for a telephone on or off 113 How...
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viii / Table of Contents Com pact ICS 6.0 System Coordinator Guide P0992670 03 Viewing a Call Log item 129 Erasing log items 129 Making a call using Call Log 130 Creating a password to your Call Log 130 Changing your Call Log password 131 Deleting an assigned password 131 Programming a telephone to log calls automatically 131 Using Voice mail 133 Customizing your telephone 135 Finding out what a button does using Button Inquiry 135 Making the display darker or lighter using Contrast adjustment 136...
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Table of Contents / ix P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide Making the display lighter or darker 152 Changing the ring on the telephone 152 Changing the voice path on the telephone 152 Programming Hunt Groups 155 Adding or removing members from a group 156 Moving members of a group 157 Assigning or unassigning lines to a group 158 Assigning a distinctive ring pattern to a Hunt Group 159 Setting the distribution mode 159 Setting the hunt delay 161 Programming busy line setting 161...
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x / Table of Contents Com pact ICS 6.0 System Coordinator Guide P0992670 03 Canceling Do Not Disturb 181 Using Do Not Disturb 181 Using Background Music 182 Turning Background Music off 182 Using the device attached to the internal analog terminal adapter 182 Using a data communication device with the I-ATA 188 Turning off tones that can interfere with data transmissions 188 Programming answering machines or modems to answer calls automatically 188 Using the I-ATA with modems and fax machines 188...