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Nortel Compact Ics 6.0 System Coordinator Guide

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Table of Contents / xi
P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Using System features 197
Using alternate or scheduled services 197
Preventing cer tain calls from being made 197
Making additional telephones ring 197
Changing the lines used by outgoing calls 197
Turning Services on and off 198
An example of how to turn on a Service manually 199
Turning Services on and off using feature codes 199
Viewing the active Services from a two-line display 
telephone 200
Viewing the active Services...

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Com pact ICS 6.0 System Coordinator Guide P0992670 03
Class of Service (COS) 214
Maintaining security 215
Accessing Norstar remotely over the public network 215
Tones 216
Using Class of Service (COS) passwords 216
General System features 219
Disconnect supervision 219
Hunt Groups 219
Internal numbers 219
Line assignment 220
Target line 220
Line pools 221
Overflow call routing 221
M7100 and T7100 telephones 221
Memory buttons 222
One-line display 222
Prime line 223
Private lines...

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P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
 / 13
Getting started with Norstar
Your Norstar digital key system has many powerful features that 
can be customized to keep up with changes in your workplace. 
Using this guide
The person who is responsible for adding or moving telephones 
or making changes to the system is called the system coordinator. 
This guide is designed to give the system coordinator all the 
information he or she needs to carry out these kinds of jobs.
The first section...

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14 / Getting started with Norstar
Com pact ICS 6.0 System Coordinator Guide P0992670 03
You may want to further customize your system. For example, 
you can change how some features work, or adapt the system to 
changes in your office. Programming allows you to change 
settings that probably need to be updated regularly because of 
staff turnover or new business contacts. You can also assign 
features and program buttons on individual telephones. 
There are four ways to customize and maintain your...

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P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
What you’ll need to do programming
Programming is done using a telephone that can show two lines 
of information on its display. Examples of telephones with two-
line displays are shown on page 15.
You need a programming overlay to show which buttons to press 
when you are doing programming. See ‘‘The programming 
overlay’’ on page 18.
When you use a telephone for programming, it is taken out of 
service. This means...

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Com pact ICS 6.0 System Coordinator Guide P0992670 03
Norstar two-line display telephones
The next illustration numbers the buttons that are used for both 
day-to-day communication and programming on the T7316 
telephone.
Business Series Terminal buttonss
 M7310  M7324
  
1
2
3
4
546
7
8
10
9 

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P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
This guide shows the icons for Business Series Terminal buttons. Your set 
may have different labels, or the buttons in slightly different locations. 
Refer to the table below for comparable Norstar icons,
 DisplayShows instructions for everyday calling as well as for 
programming.
 Display buttonsHave a variety of uses. The current use is shown on 
the display above each button.
 DialpadUsed for dialing numbers when...

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Com pact ICS 6.0 System Coordinator Guide P0992670 03
Using the buttons under the display
The three display buttons are used both for telephone features 
and programming, but what each button does depends on what 
the display shows. Some display instructions that you may see 
when making changes on the system are OK
, CHANGE or COPY. In 
this guide, display button instructions are underlined.
Display buttons
The programming overlay
When you begin programming, a group of...

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Getting started with Norstar / 19
P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
T7316 overlay (smaller than actual size)
M-series terminals overlay
Business
Series
Terminal
Programming
Overlay
Heading
BackShow
Next
HeadingHeading
BackNextNext
ShowShowNorstar Programming OverlayHeading
Back NextShow
Norstar Programming Overlay
PO698666  Issue 02
Printed in Canada
Displays the first setting 
within a menu level
Moves display one item forward 
on the current menu level Displays the heading 
for the...

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Com pact ICS 6.0 System Coordinator Guide P0992670 03
Placing the programming overlay on M-series terminals
Programming buttons are active or inactive at different stages of 
programming. A button is active (meaning you can use that 
option), when the indicator next to it is lit (ª or º).
A map for working in programming
The programming maps on page 22, page 23, and page 24 show 
the headings you see when you move through the display menu 
after pressing 
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